Locally owned franchise. Employees make a business. They were fun and seemed to enjoy working with each other. Nice to see them laughing and having a good time while working. Pizza is pricey. $68 for 2 large. Lots of toppings and cooked well. Wait time was only 20 minutes. Boxed well and they made sure we had papers and Parmesan before leaving. read more

Pizza Factory - Arcade - Pizza Near Me - Sparks, Nevada

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There's only kids working there :( They refused to make my order of 6 pizazz in total because they didn't have enough staff the kid says It's unacceptable the way they treated me. I don't recommend them at all. read more

I had a kids birthday party to last minute order for. The GM went out of their way to go above and beyond for all of our needs! They were super professional, very friendly, and everything was very punctual! The pizzas and cookie trays were made very well! I will definitely be a returning customer! Thank you for a wonderful experience!! -Kelsey read more

Gold star for the hand tossed dough. We officially retract our previous slander about the dough. Standing firm on the vegetables and violinists. read more

Pizza Factory - Pizza Near Me - Sparks, Nevada

Extra star as the staff is so friendly. Always making sure we are satisfied and being extra nice to my kids. Have been here twice to order to go at odd times meal times and there is never anyone here so surprised they make ends meet but maybe it is busy for dinner. We did the lunch buffet for the first time and their salad bar is smaller compared to other Pizza Factories in town. Buffets are difficult when no one else is there as you don't get to try multiple options, why would they cook different pizzas to only serve 3 people, totally understand. Felt we didn't get our money worth since there were only two pizza options. Still, the friendly staff makes this location shine. read more

2/5 - Confused staff, long wait, and strange energy We walked into Pizza Factory around 2 PM for a quick bite. Three employees were working -- one was folding boxes, another handling frozen items, and one making pizzas. When we walked up to order, they said they'd "be right with us," but no one seemed in any kind of hurry. After a few minutes, I walked over to the arcade, which was pretty outdated and honestly a little depressing. Came back, and... still no one had taken our order. At that point, we decided to leave because we had no idea how long it was going to take just to order food. As we were walking out, the pizza-making employee came out and started trying to convince us to stay, saying something about only one person being able to make pizzas. But again -- there were three people working. Someone could've easily taken the order, especially since it's not a full-service restaurant. Then she started shouting after us that kids' parties are free, which was a little strange -- obviously the food isn't free, and it just felt kind of desperate. Might give it another shot in the future, but first impressions matter -- and this one wasn't great. If you want people to stick around, just take their order when they walk up. That's kind of the bare minimum. read more

Such a disappointing experience this time! Yes, I know that Friday's are a busy time, however, we called to place an order at 5:14, and we were placed on hold. After 15 minutes, we hung up and DROVE to the location (8 minutes from our house to PF) and walked in to place our to-go order. There were the typical amount of people so we were surprised by being left on hold so long. We ordered a medium pizza, small calzone and some mozzarella sticks. We gave them our order at 5:50 and proceeded to wait... we waited for our order... and waited... finally at 7:08 we were given our order. When we got home, the mozzarella sticks were cold on the inside and seemed like they are just pre-made, frozen, generic from Costco... the pizza was prepared with the wrong crust too. Overall, just a very disappointing experience. read more

Best buffet lunch ever good price great workers Y u u. U I u u u u u u. U u u u u u u u u u u u u u u u u u u read more

We love this place. We've been coming here for a long time., pizza is always good, but the place has become increasingly dirty. It's like nobody cleans the tables, bathrooms , the floors or any of the arcade games.. also I feel like every time we go it's more expensive. Other than that, the pizza is always good. read more

The best pizza in Port Townsend, and everywhere. Coming here is always a pleasant experience.

This is the best Pizza Factory location! The owner is so friendly, upbeat, and really cares about her customers. The food is always delicious and they have a great lunch buffet. We had an older lady deliver our pizza one Sunday and she was so sweet. Our food is always ready in a timely manner and the quality is always great. We are definitely repeat customers! read more

Shorty is the owner. She's personable, hardworking and puts out a good product. I'm a fan of the lunch buffet. It's very reasonably priced, when you walk in she asks what your favorite pizza is and then makes it for you. The staff is friendly and the place is always clean. read more

The new owners and management team are AWESOME!! During high school football season, we are VERY limited with options that are open after 10p. Seeing a need for hundreds of folks to grab a bite, beer, soft drinks, etc, Pizza Factory stayed open on Friday nights after Spanish Springs High School home games until midnight!!! The owners and management team also generously supported the football program this season by awarding custom made pizzas to the Offensive, Defensive, and Special Teams Players of the week recognition every week! I love supporting small businesses that support our community. This organization does it the best! As far as their pizzas, they only use fresh, high quality ingredients. They offer the best prices in town on pints of beer and they have the NFL ticket to enjoy all football games Thursday-Monday! The staff is friendly and attentive and this has become our go-to for pizza night and football!! read more

Worker walks in from outside doesn't wash hands start touching the dough hair hanging down gross

First visit and not impressed The cashier was nice and efficient. Seemed like he might be a lead because he was the only one to pour beer The pizza was hot and spicy but the top pepperoni was dried out and crunchy The remaining staff were busy and focused on tasks Surprising the staff did not have hats on or hair pulled back. One guy was playing with his hair in the kitchen area and a girl had long hair not tied back. Maybe laws have changed since working a kitchen They had a shuffleboard table which would have been fun if you could get to it There was stuff in the way read more

Pizza Factory - The chains on my chair - Pizza Near Me - Sparks, Nevada

this place has the best pizza in town hands down. Service is great, and we met the owner who's super cool. the overall vibe is nice too I would definitely recommend for anyone in the area! read more

The food was delicious and the people there were great. Cheese pull was amazing. Also extra points for having an arcade here. Would 101% recommend. Underated read more

We heard about the recent change in ownership & decided to take a chance one of those days when no one felt like preparing food or driving over 2 miles. We've had their pizzas & wings 3X since and are perplexed by the few bad reviews; the pizzas are very good; the freshness of the toppings (especially the veggies) shines through the well-balanced sauce & perfectly-baked crust; and the staff is always extremely pleasant. The wings are good, if nothing special. It isn't NY-style pizza, because--well, that can happen only in NYC (although some Jersey pies have qualified for the distinction)...but I'm heavily biased... Food: 4.5 Cleanliness & appearance of the restaurant: 5 Staff: 5 Proximity to home: 5+ read more

I challenge you to find a better pizza buffet in town. I've tried a few and this is exactly what you pay for. Good pizza. Good salad bar. Polite people. Not sure what more you want from a place. read more

Scrumptious mozzarella sticks!!!! Arm's length cheese pull. Wonderful service, shows a passion for their food craft!!!

For $100 I expect to get the correct food that I ordered. Then after I drive back to return it, I'm treated like it was my fault. No credit for anything. Should have just kept the incorrect order as now I'm so upset I can't even eat the pizza they overcharged me for. NEVER BEFORE AND NEVER WILL AGAIN!!! Only a single star because I can't leave zero!!! read more

Been debating on making a review but I feel like I need to. It's an extremely toxic environment I've gone a few times and the manager is always yelling at who I believe is her mom, went in another time and saw a young girl slap a younger man. It just seems like such a toxic environment for what looks like mainly younger staff. The food is good but I wouldn't go unless you want to hear the manager yelling and see staff hitting other staff read more

Super friendly service, clean atmosphere and delicious pizza and sandwiches. I had the barbecue chicken sandwich and my husband had a personalized pepperoni pizza. He is a pizza connoisseur and loves this place. I'm a sandwich connoisseur in love this place. read more

Pizza Factory - Barbecue chicken sandwich with provolone, lettuce, tomato, and onion. - Pizza Near Me - Sparks, Nevada

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A great experience was created. Enjoyed the Combination pizza. Met the Manager and Owner. In addition to great pizza, this location has "Horse Shoe" Pits", and bean bag tossing. It is clear the Management and staff go to great lengths to create a positive and fun experience for the customer. Will be going back. read more

Food is great workers are super nice my friend and I come in at least once a week! It's super kid friendly with an awesome arcade that doesn't cost an arm and a leg! read more

Pizza Factory - Us eating the bussin pizza - Pizza Near Me - Sparks, Nevada

Great pizza great service really nice all the time free drinks arcade games overall really good read more

Pizza Factory - Pizza Near Me - Sparks, Nevada

The food was great quality for a pretty good price. Almost immediately upon entering the restaurant, the people at the counter greeted us with enthusiasm and kindness. The service was the best I'd received in a long time at a quick serve pizza place. I felt confident that the person working the counter was building connections to create customers over prioritizing a sale to make the most money. Definitely will be coming back. read more

Nicky and shorty were awesome from when I called to place an order to when I picked up my order I had a great experience.very kind customer service but most importantly the pizza was smacking ! read more

I assumed it was a mistake, but when I asked about the $2.49 charge for a cup of water to sip with my sandwich, I was told that they do charge for a cup of water. And not just for the cost of the cup but for the free flowing water. I wonder if Taco Bell and McDonalds do the same. read more

Good food, fresh salads, staff is always friendly! We love the all you can eat pizza bar, salad bar, potato wedges and breadsticks at lunch time. During the summer months, teenagers can get the all you can eat lunch buffet for ten bucks! Thats like five times more food than they can get at a fast food place for ten bucks! They have cornhole tournaments here, too. read more

it was really good my favorite is the barbecue chicken! love the service! And I'm so glad it's so close to home

I can no longer recommend Pizza Factory. Their pizzas are definitely hit-and-miss. They slather on far too much sauce and the sauce tastes like pure tomato paste. read more

this place is under new management and you can tell! its so clean and such a great and welcoming vibe!! everyone here is helpful and friendly. Caden dom and Mia were absolutely wonderful! and they have corn hole and horseshoes To play! So there's a few games for the kids and games for the adults! Keep up the great work guys! read more

The pizza is terrible. Honestly. You're better off going to little Caesars or Pizza Hut, or any other commercial place. The pizza is flavorless, usually limp and soggy, it tastes like microwave pizza, and not even the good kind. And the sudo manager Brandon deserves to be fired. With the way he talks to customers and other employees, the things that he says, the way he talks crap about customers and others behind their backs in front of customers and others, and I literally heard him yelling at two people outside the restaurant while we were playing horseshoes. We were aghast. It was so inappropriate and unprofessional. He literally had fingers pointed in their faces while yelling at them. I don't know why hes still allowed to work there. read more

Ate here at close of daily buffet. Had a salad, pizza was old. Four hours later...a severe, severe case of food poisoning from the salad buffet. As I write this, I am still in pain. Possibly seeking medical assistance. I CANNOT RECOMMEND THIS RESTAURANT. I will never eat here again, and neither should anyone else. read more

Traveling for work and found this, highly recommend going for lunch buffet!!! Service was amazing and very welcomed.

Refused to take my delivery order 25 minutes before stated end of delivery window. Website allowed delivery order but there was a problem entering card info so I had to place the order over the phone. I'm new to the area and this was a chance to make a 1st impression. read more

Absolutely the best customer service that I have had in a long time! Food was great fast and fresh 10 outta 10 would recommend coming here!! read more

The pizza was amazing and everyone there was so kind. the arcade games were great and super kid friendly. I had a great time there and will definitely be coming back!!! read more

Called on 5/20 at 1:10pm, lady who answered was snotty right away, and treated us like crap from the get go. I mentioned the pictures specials from this Yelp and she was quick to correct me and say that they don't have specials and don't have a chalk board. Absolutely snotty and acted like a B**** the whole call. AVOID THIS PLACE! They don't pay attention to their online offering and treat customers like crap. If you are the business owner, reign your people in or find some better ones. read more