I rarely leave reviews, but this experience at Plaza Azteca - Haygood was too bad to ignore. We placed a takeout order totaling over $100. When we got home and started unpacking the food, we found a dead bug in one of the items. Understandably, we threw away the entire order because there was no way to feel comfortable eating any of it after that. I called the restaurant that night, and while the assistant manager was apologetic, I was told to call back the next day to speak with the manager. I called around 12:30 PM and was told no manager was available. I called again around 1:30 PM and finally spoke with him. Instead of handling the situation professionally, the manager repeatedly questioned whether I was telling the truth and stated that it was "impossible" because the food goes through a 400-degree oven. When I offered to provide photos I had taken, twice, he refused to see them. He repeatedly interrupted me, talked over me, and eventually started yelling during the call. This situation could have been handled with basic customer service and accountability. Instead, it turned into one of the most disrespectful interactions I've had with a business. Thankfully, DoorDash resolved the refund, but that does not excuse the way this was handled. I will not be returning, and I would strongly caution others about ordering from Plaza Azteca - Haygood. read more

Plaza Azteca - Disgusting bug found in food - Mexican Near Me - Virginia Beach, Virginia

Great quick service and the food was so yummy. [[HIGHLIGHT]]The atmosphere was also very beautiful :)[[ENDHIGHLIGHT]] read more

Plaza Azteca - Seating - Mexican Near Me - Virginia Beach, Virginia

The drinks were amazing! Presentation was excellent! The Barbie drink was great presentation wise read more

Plaza Azteca - Mexican Near Me - Virginia Beach, Virginia

The shrimp fajitas were delicious. Plenty to share. Food came out within 5 minutes. Very nice staff. Friday night was busy, albeit they were on top of it! I'd go again. [[HIGHLIGHT]]Full bar and TV's with sports.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Nice clean ambiance.[[ENDHIGHLIGHT]] Didn't use the restroom so can't comment on that. Hope you enjoy your Mexican meal. read more

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[[HIGHLIGHT]]They have renovated the inside, looks great.[[ENDHIGHLIGHT]] Really good food. Also, extremely attentive service. They probably have the best "white sauce" of any Mexican place in the area. I think the thing keeping this from being a higher review is the prices. It was $142 (after tip) for a family of 6 (4 being kids). That's insane....also, they do not put ANY prices of drinks on their menu. So you don't know if a margarita is $10 or $20 unless you ask. I don't love that--feels like they are trying to be a bit misleading. read more

Plaza Azteca - Burrito San Jose - Mexican Near Me - Virginia Beach, Virginia

Amazing food. [[HIGHLIGHT]]Amazing decor.[[ENDHIGHLIGHT]] Keep it up! The fast timeing! It takes 5-10 minutes for you food to come!!

So gooooooood! I've been a fan of Plaza Azteca for years now. And I still recommend it today. Find out for yourself! Time and time again this place has shown superior service and excellent food. It's simply the best. [[HIGHLIGHT]]The atmosphere is phenomenal!!![[ENDHIGHLIGHT]] read more

Plaza Azteca - The place look amazing - Mexican Near Me - Virginia Beach, Virginia

Plaza Azteca is our, "I'm hungry let's go grab something to eat" place. We are there several times a month. Their tableside guacamole is fabulous. The service is quick and efficient. [[HIGHLIGHT]]Ambience is important and they just recently redecorated several of the locations to make it feel cozier with all the greenery.[[ENDHIGHLIGHT]] Love Plaza Azteca. read more

I don't understand why this place isn't rated higher, we had a great time and the food was delicious. The Chicken and chorizo plate was so tender. And the Birria Tacos were so savory. We came during Happy Hour so the margaritas were cheap. The service was great, they made sure we were satisfied is every way. [[HIGHLIGHT]]Inside has great art deco and plants from the ceiling, which gives a great Mexican vibe inside.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Maybe the location isn't the best, but once you're inside everything is perfect.[[ENDHIGHLIGHT]] read more

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Wonderful! Went for lunch today and it was great! From the fresh chips, salsa, and white sauce to our meals it was a wonderful meal! The service was great, the staff were super nice, attentive, and the food came out quickly. [[HIGHLIGHT]]The restaurant was so clean and decorated.[[ENDHIGHLIGHT]] Definitely recommend this restaurant! read more

The place looks great inside but that's where it ends. Ordered the number one. Comes with rice OR beans, never ever have I seen that as a choice and we ear Mexican food a lot (from CA). The ground beef Iim the taco was bland same in the enchiladas. The best thing on the plate was the rice. I ordered my wife a coconut margarita and my mom the Texas margarita and the waiter served them both the Texas margarita I ordered what I thought was a draft Modela negra and got a bottle. I see on the menu it's listed both under bottle and draft. So the next one I said draft and he asked what size. I said a pint which confused the waiter and he says small? I said if that's a pint sure, he says they have small, medium or large. What??? So I said medium I guess? He comes back with another bottle and says they don't have it on draft. We had been there before the remodel and they were "ok" won't be going back unfortunately read more

Y'all. When I tell you I had the time of my life at this restaurant. I came here after the day from hell, just wanting a margarita. We walk in and get our margaritas, our food, and sat down. We truly enjoyed the food and drinks. But y'all - we were just drinking our margaritas when this man came over and told us he's a MAGICIAN. This restaurant has a magician who comes every Thursday and man, we were blown away. I never thought this man in chains would coming to do magic at our table. It was wonderful. We had so much fun. I will be coming here again. read more

Plaza Azteca - Mexican Near Me - Virginia Beach, Virginia

Great food, great service, great drinks! Fast and friendly. We arrived 30mins before closing but was still able to be seated and served with a smile. The waiter explained that the kitchen would close soon, so if we were eating we should order promptly. I appreciate him letting us know instead of blindsiding us. Note: We had no idea they closed at 10pm when we decided to meet at 9:30pm. At the table: Mango Mojito Plantains (Plantanos) Shrimp fried rice w/ cheese (arroz frito con camarones y queso) - Mango Mojito: perfect balance of sweet flavor in this refreshing drink. I love the mojitos here, the mint is fresh and it is served in a tall glass. - Plantains: my plant based bestie throughly enjoyed these. She was pleasantly surprised at how delicious they were. - Shrimp fried rice w/queso: if you've never had Mexican shrimp fried rice, I guarantee you will prefer this over Chinese fried rice. It's so fresh and the shrimp are perfectly grilled and seasoned to perfection. The queso isn't overloaded it's the perfect amount. I enjoyed my late lite dinner, I will return. read more

Plaza Azteca - Mexican Near Me - Virginia Beach, Virginia

Absolutely amazing birria tacos!!! So good that I literally crave them at the least once a week!

Went for a quick lunch-was immediately seated by exceptionally polite and welcoming staff. The chips and salsa and white sauce were fresh and delicious! My beef chimichanga was incredibly delicious-highlighted by the not too heavy cheese sauce on top. [[HIGHLIGHT]]The restaurant itself was absolutely immaculately clean and tidy.[[ENDHIGHLIGHT]] Will definitely return!!! read more

And most importantly, the RUDE.... Service my server who was an older gentleman with glasses. He is by far the worst SERVER ever in this world. You're lucky I tipped u $2 coz I felt BAD for you. He looked like he did not want to be there. His horrible attitude was reaking through his body. I would NOT RETURN TO THIS ESTABLISHMENT! read more

Plaza Azteca - The only good thing about this place is the decor. The food is sub par. Lack of taste. - Mexican Near Me - Virginia Beach, Virginia

[[HIGHLIGHT]]La comida y el ambiente es muy buena.[[ENDHIGHLIGHT]]pero la que siempre me atiende se llama se llama vía y ella siempre esta al pendiente de uno y siempre sonriente pero tienen que ir al bar para que la atienda read more

Plaza Azteca - Mexican Near Me - Virginia Beach, Virginia

New interior. Looks fantastic. Haven't been here is almost 6 months. They remodeled the interior. It more wide open and the decor is brighter. The wait staff is friendly. The food is always top notch. If you haven't been here recently, it's time to go again. Well done read more

Waiter's listening skills were were terrible. Ordered a draft Negro Modelo twice and received bottled. Chips were COLD. Cheese enchiladas tasted like they were made with Kraft American slices. We've tried Azalea three times hoping they were just having an off night. It was half empty at 7:30 on a Saturday night. That should have been a clue. read more

I have been coming here since 2010 whenever I head back to see family in Virginia Beach, VA. Authentic and delicious food done right - every time - in my experience. The beers are always ice cold and the margaritas are - OMG - loaded for bear good Living in SoCal you know good food like this and they get it! A must try if you are up for Awesome!! read more

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Even though this location is on Independence Blvd, it seems off the beaten path. At 7pm, we got seated right away on at Saturday night and our food came our relatively fast. My husband ordered the chimichanga and said he would have liked the tortilla to be cooked longer to be crisper. I had the burritos. They were okay. The fried ice cream made up for the whole meal. It was a huge scoop of vanilla rolled in rice krispies and fried, topped with chocolate sauce. read more

This is the nastiest Mexican food I've ever had in my life. In. My. 28 years of living. I ordered a number 7 - beef enchilada with rice The rice was salty and tasted like rice a roni The beef enchilada is a DRY ground beef flour tortilla roll up with this bland red sauce on top with sour cream mixed in AND sour cream on top. Does this restaurant have like 3 seasonings or something? All the way disgusting. It was a disgusting and disappointing lunch. I regret paying 9 dollars. Also there was a short black HAIR ON TOP of one of my enchiladas. Gross. The salsa tastes like tomato sauce. They included some STALE chips and a revolting cheese ranch mixture. This meal should be on the show Fear Factor. Never coming here again...and this was my first time. Wish I could give zero stars. Fire the chef. read more

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I want to preface this with we are regulars and may be biased, but my wife and I absolutely love this location. [[HIGHLIGHT]]Ever since they have modeled the interior, the ambiance is beautiful and it is one of the more modern, trendy designs of any Mexican restaurant we have been to.[[ENDHIGHLIGHT]] Service is unbelievably fast; even on a busy night, I feel like we consistently get dinner in 10 minutes or less. We have had a variety of servers and all are polite, helpful, and efficient. Lastly, we have tried a few different things: the chori pollo, fajita nachos, chimichangas, and birria tacos. All are well-seasoned, but the birria tacos (especially the birria broth) have excellent flavor. If you are coming for alcohol, the margaritas are priced cheap and pack a punch. They have happy hour every day (not just Monday - Thursday), which offers a nice discount on their house margaritas. We frequent often and are never disappointed. A variety of food and margaritas have excellent taste, and service is always welcoming, kind, and extremely fast! read more

This is my #1 comfort food spot. I always get the Strawberry Patron Margarita and rotate between the birria tacos/chimichangas texanas/fajita nachos. I've never been disappointed in these choices in the years I've been going there. If you like tequila you'll love their margaritas lol. If you don't, try something else. Service is superior. I'm so spoiled by them bringing my food out in what seems like 5 mins that when I go anywhere else it disappoints me. [[HIGHLIGHT]]Ambiance is classy. We've been going since before the remodel and aren't very picky on ambiance (Love a good hole in the wall). The remodel is amazing though and the new booths are a significant upgrade for us (no more kids reaching through the holes and poking your head).[[ENDHIGHLIGHT]] read more

Me and my hubby love this Plaza Azteca especially since they are close. Their shrimp quesadilla is so good and my husband loves the Quesadilla Rellenas with chicken. I've had the Baja fish tacos which are good when I have fish taco craving. Elote is good too. They are fast and never a mistake with our to-go orders. read more

Currently sitting in this restaurant - overheard an older lady come in and talk to the manager about redeeming a gift card her son purchased for her - apparently this location no longer takes gift cards - however - the manager was horribly rude, condescending and inappropriate in his interaction with this senior citizen. He told her if you expect me to redeem this gift card never come back into this store again. Absolutely horrible way to treat a customer - especially a senior citizen. I am disgusted by overhearing this and will never return to this location again. How you treat people says everything!!!! read more

3.5 rounded up to 4 stars. Visited as a celebration of the end of the school year; cheers! The entryway is almost nonexistent so I'm not sure where waiting parties are expected to wait, but thankfully we did not have to. Asked about the happy hour special...and it's not really that special. The only margarita you can get is a lime which wasn't that tasty, couldn't even finish it. If you want a different flavor, it's regular price. Aside from that, my food was delicious! Loved my bean burrito and rice plus the queso was very good. Of course you get chips, salsa, and some type of white sauce while you wait. They also have a guacamole cart! Service was good. Glad to see many employees and I believe the manager walking around (but not really checking in). I'm certain I would return here again in the near future. read more

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Horrible no way I just paid $14 for $3 .99 cent tacos & a $5 margarita. On the picture it has tomato's n sour cream they charge $2 for each. That's crazy. The guy told me I was okay then charge me. Yes I did not tip because that was not cool. False advertising. I wasn't even greeted or treated the same as other folks that came in of other color. I understand Spanish I was talked about and judge from walking in. They thought I was just coming in bothering the place. I sat down at the bar been over look and no welcome greeting even leaving. Except the Young Lady at the door the host when I walked out. read more

Gave this place another try against my better judgement. It's a convenient location so I went. Food was good but service was horrible. If you are African American, don't go to this location. I wasn't asked about my preference for the temperature of my steak when others at my table were. I was ignored when I asked for my check and ignored when I asked for a printed receipt. Overt racism with a side of beans.... Other locations are great though. read more

quick service and good food! Everyone is always pleasant and it Is a family friendly restaurant

We went - 4 people paying with cash and 2 cards. Bill was $76 - paid $38 card- $30 cash - $30 card and waitress told us we owed her more money. I told her no - we paid enough and was giving cash. Manager came over said we were being difficult tried to tell me what a waitress does and said we were being difficult- told me he was cancelling cards and keep tip- I have been a waitress and said no service was fine and I was topping her I just didn't owe more money - waitress refused tip I left it one table Pretty crappy manager & place read more

Disappointing visit. Specifically came to this location to try the birria tacos as only 2 locations show to offer them. They were lukewarm and not much meat in addition not sure they were served properly. They're not shown served as an open taco. Also had to send back a Philly burrito as it was more onion than meat. read more

Plaza Azteca - Birria tacos - Mexican Near Me - Virginia Beach, Virginia

Not sure what happened to this place after the renovation (which looks good)....the waiter we had had a terrible attitude. Like it was burden for us to be there and ask questions. I've been going there for many years but that has come to an end. This wasn't the first time with this waiter. What happened to service with a smile. I must say the food has always been decent there but done with their service standards. read more

My friend and I have always chosen PA as our go to for dinner and jumbos. The last time, I took my family after the recent renovation and was sorely disappointed. There was no ambience, no privacy, no booths large enough for all of us. We had to sit in the middle at tables with mismatched chairs. When it was time to pay the check, our waiter hovered over me waiting. I do not like that at all. Not the same friendly place I loved. The food is still great and so are the margaritas, but I'll go to a different branch. read more

I went here with friends to celebrate the last day of school and it was a good night. Our food was good. I liked how it wasn't crazy loud so we could hear one another talk. We also stayed a long time just talking and weren't bothered. They weren't trying to rush us out. Our service was kind of slow, but she was friendly. The outside isn't the most appealing for a restaurant and it looks kind of dirty, but the inside was clean. Overall it was a nice experience. read more

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The new birria tacos... i asked for extra cheese, clearly it's not there. But tbh the flavor was. The meat was super flavorful and the consumé was as well with the perfect amount of spice. I would recommend it but make sure you are real adamant about extra cheese if you want it read more

Plaza Azteca - The new birria tacos - Mexican Near Me - Virginia Beach, Virginia

I feel love the food was good and worth every penny I'm happy I came on my birthday because they was very nice to sing me a song read more

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I am a African American woman for context me and my husband dined here and we're immediately met with a unwelcoming response and the door we sat down and the waiter/owner gave us no hospitality at all and a white group comes in right after us and I watch as the owner and Waiter immediately greet them and become very polite I would not suggest eating here if you want equality with your service. read more

The food is absolouyley amazing and the service is very fast. They have the perfect mexican ambiance and their food is perfectly cooked. Never dry nor slimey. Ive been coming for years and its absoloutley amazing. I recommend a fajita. read more

Plaza Azteca - Quesadillas Rellenas Beef Fajitas Fajitas For 2 Pollo Sonora - Mexican Near Me - Virginia Beach, Virginia

What is up with the Mexican restaurant lately? It seems they're hiring assholes for managers. me and my two kids went out to Plaza Azteca at Haygood. It's been done over it it looks really nice in there but as soon as we walked in it seemed like everybody there Was in a really pissy mood . Colton didn't like his chicken and riceBecause he thought that the chicken wasn't done and It looked really pale. At the end of our meal, I like the way her know that it was not looking good. Colton did not eat any of it so I asked them to take it off of our bill. He told me he had to ask his manager. I watched him walk up to his manager and I watch the manager react with a really mad face and rolling his eyes while he walked towards me. I asked him if he was rolling his eyes at me and he said That he just got to the table. He told me that the chicken was one of his best sellers And when I tried to explain to him What was wrong with the meal on several accounts, he spoke over me. He was very angry about my complaint. His name was José, or that's what he told me. When I asked him the name of the owners, he told me that was none of my business. He actually asked me why I wanted the name of the owners. I also let him know that I would be writing a review. he told me that was good because he'd be answering it. I let him know that if he didn't take this off I would not be coming back as it didn't look healthy. He told me, "how about I take it off and you still don't come back." Seriously, I couldn't believe my ears. He seriously wanted us to eat that meal. He told me that we should have complained earlier so he had a chance to replace the meal instead of take it off of the bill because it was, "a hassle" for him to take it off. "Too much trouble". Excuse me buddy but I really didn't care if you had to spend an extra five minutes to make a customer happy. You shouldn't have been arguing with me anyway. And it was beyond arguing honestly. He was a bully And I'm going to throw in there the fact that he only spoke to me this bad when I was sitting at the table with my daughter, Who is nonverbal in a wheelchair.He became a little more docile when my son came back from the restroom. Since when has it become a horrible thing to Go to a restaurant and expect quality. You should never make a complaint And have people come back at you in the attitude that this man did. It wasn't only that he was talking over me but he refused to believe that anything could be wrong with the food there. He stood there arguing with me, Actively arguing with me when my son was in the bathroom. It was getting to the point where he was standing over me, chastising me about the meal. Almost like I should've Been listening to him. I then told him to just get away for me and bring me the check, he told me not to talk to HIM that way. My son told him to not talk to his mom the way he was. I'm not sure what's going on nowadays with people. I'm just going to add this to the list Of shitty Mexican restaurants. What a jerk. On a good note, the fajitas were OK, The guacamole was just OK And we won't even talk about the chicken and rice anymore. If anyone out there knows the owners name, please contact them or me. I think that they have a right to know what these managers are doing to their businesses. This guy knew that nothing would happen to him and that's why he spoke that way and doesn't care. It's really just a shame because I asked him if he was the owner and he said no but would not give me the owners name. They just spend a lot of money to do that restaurant over and it's really crappy that you have somebody in there like that running it. read more