From the time I called, to them showing up, it was just over an hour. Very impressed with the quick response. Both gentlemen were courteous, knowledgeable and professional. Will definitely call them again. read more

Stay away. They use a rather deceptive approach of not giving an estimate over the phone, but send out a tech to make the estimate. If you don't like their estimate they charge you $29.95 for the estimate. Would be OK if their estimates were realistic, but in my case it was outrageous. Bought a new toilet from Lowes which had a install fee of $200, but the real issue was that they were scheduling out 30 days. So, I tried Plumbing Masters based on some good reviews. Big mistake. The tech showed up and looked at the elongated toilet I had purchased from Lowes and the master bath. He then checked his handheld computer and stated that the "basic" installation charge would be $495...!!!! I decided to just install it myself, which took about 2 hours. Installing a toilet is not rocket science, but it can be messy and the base bowl can be pretty heavy (52 pounds). This company is just trying to rip you off. I guess the young tech thought he had this old guy over a barrel. read more

Its too bad I cant give you guys 0 stars. You sent a technician out to light my pilot and charged me 300$ IS THIS A JOKE? This is by far the worst experience ive ever had with any company. They sent a salesmen not a technician. Not Only did he lie about having to use tools but Jennifer was absolutely no help. The customer service at this company is trash. Ive been in the hospital for the past couple weeks while my wife battles cancer and bills pile up. Im furious with this company. DO YOURSELF A FAVOR FIND SOMEONE ELSE!! They will LIE right to your face!! Now Im down another 300$ while they continue to screw people over w/ No penalty! read more

Mark was dedicated to fixing my problem. He explained the importance of materials needed and performed the work that was within my budget to restore service. He performed exceptional service! read more

The prices were truly outrageous (Hence the two stars!) but the technician (Mark) was fabulous and explained everything and the price. However, the pricing can only be described as astronomical eg $390.01 to replace 2 LAV ESO and $268.89 for 2 washing machine hoses and $255.92 to fix a toilet ESO and supply line, all of which Mark said needed replacing. I know inflation is taking place but I really feel this company's prices were super excessive. And the price for installing a new electric water heater was $2100 which was totally absurd. Mesa is not Scottsdale!!! Naturally I turned down this offer! read more

Only giving one star because there is no option for zero or negative rating. Charged a fee to come out and look at job. Plumber totally incompetent. Got charged more for him to hack through walls. Wanted $10,000!!!!!! to fix the leak. Left the place in a total state. Amigo Rooter and Plumbing had us up and running for $469. Will NEVER call Plumbing Master again. read more

All was good from the very beginning from my initial contact with Plumbing masters to Levi the plumbers arrival. So friendly, professional and honest. They have our business from now on. read more

Got our commercial sink that was leaking back to good working order quickly. Very good communication!

Having just purchased this home, I called Plumbing Masters to inspect and evaluate the 22-year-old plumbing. I was able to get a same day appointment. Saul was amazing. Very professional, knowledgeable and conscientious. He explained his diagnosis and my options. He was then able to replace an update all of my shut off valves and supply lines, flush my water heater and replace the anode rod, all on the first visit to my home. ​ read more

We had two dripping exterior spickets. When Eddie came he explained to us that we had a bigger problem and actually showed us what was happening. I'm thankful that he came when he did and explained things so well. We could have had quite a disaster inside our house if you hadn't shown us the problem. Very nice guy and takes the time to explain things well. We are very pleased read more

Ben was very cool. I had a request to replace toilets Ben gave me the ins and outs (no pun intended) For every "what about..?" Or "how about..?" I threw at him he had an answer and justification for it. Let's say the mystery of Toilology is over. read more

Way over priced had plugged main line. Because toilet was leaking at base they pulled toilet to install new wax ring a 2.00 item and snaked from there. Less than 2 hours here. Charged me 565.00. Ofcourse it plugged up again the next day. So unless you want to pay over 250.00 per hour for labor and get no results go ahead. DO NOT HIRE THIS COMPANY THEY ARE WAY WAY OVER PRICED in cases like this they know when they've got you.They are there it's an emergency so what you going to do try and get another company out on short notice. read more

We had 2 toilets installed today by Saul Baca ESCAMILLA Very conscientious! Left the job site clean. Over all a great job and I would recommend him! read more

They showed up in 30 minutes and were done in 10. AMAZING. Drake is the man! read more

Always great service with Plumbing Masters. We've worked with them for over 15 years and highly recommend. Thanks

We called Plumbing Masters yesterday (May 23rd) and were able to get an appointment the very next day (today, May 24th) to have our water heater flushed. They arrived on time and were very professional. Saul and Trevor were outstanding in everything! Trevor let us know that one of our toilets wasn't bolted all the way down and was very loose so we also asked to have that fixed as well. There are not enough great things to say about Saul, Trevor and Plumbing Masters!! If we could give them 10 stars, we totally would! read more

Used Plumbing Masters once before for running toilet. Quickly fixed for reasonable price. Next time a different plumber came without parts. Had to go to store. Additional problem of seal leak. To fix inside, move toilet fix seal cost $702!!! It took about an hour......... He should have arrived with parts as I explained this was the problem. Four friends have told me I WAS TOTALLY RIPPED OFF! I WILL NEVER EVER USED THIS COMPANY AGAIN. Also office told me a date and they didn't show up. HORRID COMPANY read more

They was quick and fast got done what i needed in 1 hour thanks Mark

Called because they were a couple miles from the house. Website says $93 drain cleaning. Two toilets = $186. But total was $366 because they used a camera to ser the main line wasn't blocked. Called and was told we have to "mention" the special price to get it. No where on the website does it say that! Any other plumber I found was $50-$100 for using the camera, but not $180. I made the call for my elderly parents and feel they were taken advantage of. The "recommendation" was to replace both toilets to the tune of $3000+. On the plus side they were on time and the clogs were taken care of. But hopefully their regular guy isn't on vacation next time a plumbing issue arises. read more

Requested a plumber to repair my 2 running toilets, addional work need to correct the toilet to include one of the toilets won't flush paper. I was quoted close to $900 to correct all issues. Once it completed I saw both were not longer running. However later I went to use the upstairs toilet and realized my paper flushing problem was not corrected. I call back conveyed that to receptionist, she informed me that she could have the plumber returned. I stated it was late and the day after Labor was a better time for me, she assured me he would return that Tuesday between the hours of 10am -1:30pm. I waited all day icalled back she then stated he would call closer to 5pm. I haven't heard from him or her either, so I will start call tomorrow for more of the same. read more

Ben is a professional, very knowledgeable and thorough. Completed all services above my expectations. Will not hesitate to use again. A truly excellent plumbing experience. Office staff are also extremely friendly and helpful. Thank you Plumbing Masters. read more

JONATAN was excellent! He showed up on time and had our disposal back and running quickly. He was courteous and made sure everything was cleaned up and ready to go. I love the fact there are no hidden fees and honest fair pricing. I will definitely use plumbing masters again. read more

Our toilet was clogged and needed to be replaced. Jonatan from Plumbing Masters explained the whole process and replaced the toilet quickly.

Clogged kitchen drain. Lester at Plumbing Masters did the job within my Triple Constraints. That is, he did the job "on time", "on budget (at the quoted price)" and "as specified". Honest, professional, competent and yet personable. Offered suggestions for future maintenance. Lester exceeded my expectations. read more

I am very, very happy with the installation of my new whole-house water softener by Josh Vanbronckhorst of Plumbing Masters. He showed up on time, was friendly, helpful and highly professional in his presentation and work. Josh went above and beyond in making sure the installation worked perfectly for my house, including running a power line for the unit through the attic so that there would not be any unsightly cords in my garage. I also appreciated that he educated me on how to use the unit, and even took the old unit from the previous homeowner away so that I did not have to deal with disposing of it myself. Plumbing Masters are truly professionals at what they do, and I will only call them when I have plumbing needs. I highly recommend them to friends when anyone asks me for a good plumbing company. Thank you Plumbing Masters! read more

Way overpriced. To replace main water valve they quoted over $1000.00. Received two other quotes for under $200.00. Needless to say I did not have them do the job read more

Husband made an appointment last Saturday over the phone, was told someone would be here on Wednesday between 1-6pm. They called to confirm the appointment on Monday, but never showed up on Wednesday nor called to say they wouldn't be here. Husband called that night to figure out what happened, was told we would be contacted immediately. Never were. Ended up paying more for a different plumbing service who actually showed up. Avoid using this company unless you want to micromanage their time to make sure they do the job. read more

LIARS ! STAY AWAY!!!! The company plumber, Jacob, quoted me a high quote to replace a faucet after misdiagnosing the problem twice. I waited three days to have him come and they CANCELED ME BECAUSE THEY WERE TOO BUSY AND WILL NOT COME FOR AN ADDITIONAL TWO DAYS! I found this out only when I called them, wondering where they were. They were busy, and would not come for another two days. The business manager called me back and apologetically said that somebody would be there TODAY and he would take off $25 from the charge of $450 which was laughable. Again, the MANAGER LIED TO ME and no one is coming. the plum was never called, and it was all a lie. Three people lied to me and I have waited a week with no progress made at all. STAY AWAY from this company. They are liars and dishonest and horrible. THEY OWE ME MONEY FOR ALL THE AGGRAVATION THIS HAS CAUSED ME. I WILL PURSUE THIS!!! SHAME ON THEM.!! read more

I am very disappointed and angry at what it cost me to have a shower replacement filter replaced. It was a $20 part (see picture). There were 2 plumbers, not sure why 2. One worked and the other watched and explained to us what needed to be done. This job took less than an hour. They were both very nice and got the job done so no complaints about them. One of them did say their company was comparable to other companies with regard to their pricing. If that is true we all need to become plumbers. This company was recommended by my contractor. I will certainly shop around before I use this company again. Now can anyone guess what the cost was????? ......$150 ..no, $200...no $250...no. How bout $389. . Really.... They may be "The smell good plumbers". But if that costs me this ridiculous price I'd rather have a smelly plumber. read more

Plumbing Masters - Plumbing Near Me - Peoria, Arizona

Do not use Plumbing Masters for ANYTHING!! We had a stopped up toilet and since we used them once before for a minor job, and it was reasonable, we used them again. 3 days into the job with a mess inside and outside, they hit us with a $36,000 invoice! Said all our sewer pipes were deteriorating. Yes the house is 50 years old, and I could agree to two original bathrooms but the guest 1/2 bath was more recent. They had already done damage pulling toilets and vanities out and we were stuck! After getting all their money, they were refusing to send photos which they told the insurance company they'd do, along with a breakdown of their invoice. Never received until we threatened to sue them. By then we were disgusted and had our claims adjuster send out their guy to assess damages and cost of what he thought it should have been. He confirmed we were over charged! That doesn't include the $14,000. the restoration company (Quick Restore) wanted to charge us for asbestos testing and humidifiers for the moisture they said we had but we never saw evidence. Insurance company refused and said they'd only pay $10,000. They accepted and we don't plan on using them either. The insurance company sent their contractors who will generally work with the insurance company's assessor. What a mess! 2 1/2 months later and still waiting for the repairs. DO NOT USE Brake Masters, don't believe Brian (Owner) or Aidel (Project Mgr.) or Quick Restore!!! Both are liars and thieves!!! No Stars for either of you! read more

Drew and Jerry were the ultimate professionals. Very knowledgeable and thorough in their explanation of the problem I was having with my water softener. They offered a remedy and quote while on site. Very happy with this company. read more

Very friendly service guy. First time working with this company. Business card was on the refrigerator when we bought the house. I would highly recommend this company and Trevor:) I even gave him some home made caramel for his wife and kids!! read more

I had Eric and Levi come out and do a phenomenal job. You can tell instantly you are in the presence of a subject matter expert. They were both courteous, thorough and at no time did I feel like they did not have full transparency as to what work needed to be done during their thorough evaluation. I will be a repeat customer by this one experience alone. I will be recomending them to everyone. Thank you for everything. read more

Came out that day. Diagnosed the problem, and had it fixed right away. Great customer service

Fixed our water softener issues with new filter and piston. Was very responsive and helpful. Great job!

Our 12 year old water heater started leaking from the top so we did a 29.95 service check to try to see if it was worth trying to repair. Benjamin came out just a few hours after I had called. He let us know when he was on the way which was very helpful. He took time to explain what he saw going on and gave us options. He was also very patient answering questions which helped us decide what to do next. I would definitely reach out to them for any future plumbing concerns. read more

Deceptive advertising... A few days ago, we had the misfortune of having a slab leak in our home. Responding to a coupon for "Slab Leak Detection Repair Consultation" on there website (see screenshot below), I telephoned Plumbing Masters and explained that we specifically have a slab leak and wish to take advantage of their advertised special. After discussing our problem in more detail, the phone representative kindly offered to wave the $29.95 Slab Leak Detection Repair Consultation and promptly scheduled an appointment with one of their trained technicians. This was music to my ears. At 7 am the following day, Plumbing Masters called and informed us that the serviceman was currently on his way. When he arrived, he examined the slab leak (located behind the drywall beneath our kitchen sink) and we then proceeded to where our hot water line cuts off. But within just a matter of minutes, the technician quickly explained that Plumbing Masters will need to schedule another serviceman who is trained and equipped in leak detection, and that such a service call would cost us hundreds $ more. Not only did this leave me extremely frustrated, but also angry that Plumbing Masters obviously wasted both our time. I even voiced my dissatisfaction immediately by calling Plumbing Masters back, but sadly that effort proved a complete waste of time too. So thanks for nothing Plumbing Masters.., except for proving that you are NOT the "Top-Rated Leak Detection Service Near You in Phoenix" as publicly advertised! read more

Plumbing Masters - discount coupon - Plumbing Near Me - Peoria, Arizona

Excellent prompt service. Mark was on time and very knowledgeable.

Joel from Plumbing Masters did a really great job on the new toilet install. Professional and fast but still had time to explain everything. Keep this guy as he is the best. read more

I called Plumbing Masters to service and flush out my water heater. Technician Mike Pace told me it was not in my best interest to put money into my water heater as it would be best to replace it as he found things that needed replacement. My Home Warranty will cover the cost but using their company. Mike wrote a complete report for me on what was wrong with my old one to give to my Home Warranty Company who approved it. I am totally pleased with Mike`s honesty who could have just told me I needed to replace the valve and thermostat. He was polite, courteous and extremely knowledgeable. I will now use Plumbing Masters for any future plumbing needs I may need not covered under my home warranty and highly recommend Plumbing Masters to anyone. read more