Most rude waitress. Over heard telling other customers that tips where not big enough. Or they forgot to tip. Food was meh and pricy. Go somewhere else off the resort. Different point of view on the resort is just amazing. Completely different service. Service and food is spectacular! read more

So I came from California to Stay at the Hilton resort and through my week stay here I was reluctant to try the restaurants that the resort offered but my family and I gave it a shot there was only bar seating at the time we went but we had an infant and the high bar stools were just not accommodating that's why the 4 star instead of 5 [I recommend doing something about that] but the host sat us in the dining area and everything was great after that. The food was amazing we had the burger and it was just amazing and juicy probably One of the best burgers I have had in a while I totally recommend this place to eat. *atleast the burgers lol . read more

Pointe in Tyme is so close to having great food but needs to elevate their side dishes and decor just a bit. They have a prime location at the Tapatio Cliff Hotel but they need just a touch of refinement to become one of their premier restaurants. Came in with a group of ten and the service was very good. Server was attentive and thorough. We ordered mac n cheese, calimari, and ahi tuna. Adding crab or lobster to mac n cheese would make more sense than chicken macaroni and cheese as it doesn't seem sufficient as an appetizer for a group. I had the flat iron steak with chimichurri. It was delicious! I would definitely recommend it but potato skins were straight out of a chain restaurant. Again, so close, needs a taste elevation. read more

Pointe In Tyme - Flat iron steak. Delicious! Potato skins? Not so much... - Breakfast & Brunch Near Me - Phoenix, Arizona

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Service.... Can make or break a restaurant. We were seated and it took 20 mins for someone to come to take a drink order... Another long pause before ordering our food. My burger that was ordered medium came out bloody.... Won't be eating here again. Pointe in tyme should get their act together read more

5 star for convenience, shuttle takes you to the restaurant. 5 star for service. 4 star for food. Salmon and shrimps were excellent, did not like the wild rice that it came with, it appeared to be cooked or drenched in oil. Soup of the day, butternut squash was really good as well. Not may options on their menu but I was pretty pleased with what I ordered. read more

Pointe In Tyme - Salmon with add on Shrimp for $4 more. Did not care much for the wild rice, too greasy. - Breakfast & Brunch Near Me - Phoenix, Arizona

It is SO dark inside I could barely see my food. Which concerns me. Breakfast is alright but we ate outside - that was nice but in the five times we em did we didn't once see a server, despite the automatic gratuity. Lunch and dinner - menus and food - are extremely disappointing. Not a resort feel at all, just okay and overpriced. But the dark is so incredibly off-putting I will continue to avoid it other than breakfast. read more

We loved the atmosphere, our wait staff was extremely attentive & delightful. I had their salmon which was delicious. However, my husband had their meatloaf & mashed potatoes, way too spicy. He likes spicy food but this was over powering. I took a bite of his potatoes & my mouth was on fire. The server said they would take it off our bill & they offered something else, but my husband really didn't want to try anything else. Then it was dessert time. We ordered Creme Brulee but the easier came with a Hot Lava Cake. We ate it as we didn't want to cause anymore problems. This is my 3rd edit. Got our bill which was correct, then when he brought it back to have me sign it, he had already assigned it to my room, but it wasn't my bill it was considerably more & belonged to someone else. I have now reduced the stars we gave them. read more

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We've visited here many times - from the Sunday brunch, to dinner and drinks. The interior makes you feel like you've walked right into a Harry Potter library, it's so cool! The food here is really good - their soup choices are always wonderful. It's fun to be there on the weekends with the golfers wandering in and out - and it being a two level facility means you can sit up at the bar and watch the comings and goings down below. This is a definite must if you are looking for a place to meet someone for a drink afterwork or a nice weekend brunch. Highly recommend. read more

Great food, beautiful atmosphere, casual dress code. Service is a little slower than I expected, but A+ over all

Service was no bueno, waited at a table with no acknowledgement for over 10 minutes. Asked a server if someone was waiting on the table the 2nd time they passed & was told yes. Then another server came and waited on a table close by that sat down after us. Food was good once we did get service. Josh behind the bar was a redeeming quality! read more

The food was good better than we expected we were staying at the hotel for a conference for an overnight and decided to have her lunch there rather than drive someplace else because we had so little time I was happy with my salmon salad and my husband was happy with his chicken salad but we certainly thought the place was dark out dated needed remodeling and the noise in the bar from the golfers was a bit disconcerting but other than that we have to say the food was good I don't think I would recommend the place but if you happen to be staying at the hotel and you don't have time to get off property then this place could work for you read more

Not the best... for what it costs go somewhere else! I have been here 2 times and the burger is okay... risotto is awful! It tastes like plain rice and veggies. read more

This place is fantastic. From the time we walked up, we were catered to! I had my service pet Instagram @HappyBlackChowChow with me so the very gracious professional staff seated me comfortably on the patio this warm, but breezy afternoon. They have the best waitress and chefs! My tomato bisque, cesar salad and grilled shrimp with pasta set my evening off right! I'm a future doctor current scientist FNP so while I travel and study in this journey I find myself with Walden University about to begin the dissertation journey. This restaurant based hotel hosted the event to perfection and my service pet / mascot and I have been very comfortable read more

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Vary good food, Pasta shrimp and chicken sandwiches are very delicious it's a very nice restaurant

I would not recommend anyone to come out of their way to dine here. The only reason I came here for breakfast twice is because my breakfast is free through my Hilton Gold status. The employees did not seem to be in sync, working as team. They seem very disoriented. Ambience: The layout of the restaurant is very awkward. The center of the restaurant has an upstairs bar area. The rest of the seating wraps around the bar. Despite high ceilings and windows all around, it was so dark and uninviting. If you aren't sitting on the side of the restaurant with the breakfast bar, you need to either walk through the back past the kitchen or the front where people are lining up to get your food. Food: The omelette station is the only reason this place got more than one star. The guy making the omelette definitely is the hardest working person at the restaurant. He not only is making 3 omelettes simultaneously, but has to run to the back to replenish supplies and clean his area. I see so many different employees coming in and out of the kitchen to stock the breakfast bar, but no one bothers to check in on the omelette station. In general, the omelette tasted decent. The green beans was undercooked and greasy. The pork sausages were coated in oil as well. Don't bother with the potatoes; you will regret it! The bacon strips were either too soggy or too hard, none of them were crispy. The scrambled egg was stale. The sliced Honey dew and pineapple was excellent (but you really can't mess that up). Service: The host needs more training on how to greet customers. He isn't rude, but he is terrible at communicating to customers on the wait time or letting them know when their table is ready. This is the first face a customer sees and it sets the expectation for the dining experience. Our servers on both days are actually quite pleasant, they just seem exhausted and overworked. I cannot understand why as they did not appear to have many tables. Several tables were left with dirty plates and not cleaned up during our entire time. It seemed they could not work cohesively as a team. One server screamed at another server: "DID YOU GET MY MONEY?" I am surprised anyone in the hospitality industry could be that loud on the job. read more

The moment you walk into the Pointe In Tyme, you feel cozy and comfortable. It's a refreshing assurance from the scorching heat of the Sonoran desert. I came in with my old man for Father's day during their breakfast bar, which is open from 7-11am and were satisfied by the appropriate number of selections they have. I thought the muffins were a bit greasy and overdone but the crepé was filling and the fruits were fresh. The omelette was made to order and exactly what I wanted and the bacon & sausages were satisfactory. Overall, my experience was good for the reasonable price of $16.95 per person and the service was spot on, our server kept the drinks coming and my coffee cup was always refilled. The design of the bar and dining hall reminded me of Torrey Pines Lodge up in Strawberry and the convenience of being near the Lookout Mountain Golf club was appealing but unfortunate that the heat wouldn't allow us to have a little tee time after brunch. read more

Great service, but a bit spendy and mediocre food. We ate here as our first dinner while in Phoenix and staying at the Pointe Hilton Tapatio Cliffs Resort. The waitress was very friendly and helpful, but for 7 pm on Saturday night, the place was surprisingly deserted. We had a couple of cocktails, which weren't anything special, but were honestly what we expected. The calamari appetizer was tasty, and our dinners of grilled shrimp pasta and French onion soup were just OK; nothing great, but acceptable fare for a group of tired travellers. The kids had chicken strips and fries, which brought no complaints, and they were happy to color on the kids menu while we waited. We could charge dinner to the room and they contacted the complimentary shuttle to take us back to our room. Overall, our experience was pleasant, but ended up over $130 with an 18% tip for the friendly service, thus the 3 stars for price and 'adequate' food. read more

Im am giving a 2 because of Linda. Super unatetive if you are are not a regular. Very curt. I wanted to feel welcome. She was only there to serve me when i finally got her attention. Food good. I had the fried chicken. Staying at hotel for the 1st time. Nice hotel. read more

After a very long day with the family it was nice to come back to the resort and chill out. We stumbled into the restaurant and had one of the best meals in quite a while. We were met by Jason the manager and Simona our server. They both did an amazing job at their hospitality and making us feel welcomed after a long day. Thanks again! read more

While staying at The Pointe Hilton Tapatio, we decided to eat here for our anniversary dinner. To sum it up, I've had everything better somewhere else. Nothing blew my socks off. Hubby is eating mostly vegetarian right now (due to a health concern), and he did really like his "wild mushroom" rigatoni. We weren't sure what was so "wild" about criminis and portobellos, but the pasta was in a light sauce with plenty of other veggies. His French Onion Soup was better at Capital Grille, my antipasto plate was far better at Craftsteak, and my ribeye was far better at 1130. They did serve a neat wedge of au gratin potatoes- multiple paper thin cheesy slices cut into a triangle. The gins are standard, but Hubby had a nice Bonny Doon Riesling. The free anniversary creme brulee was on the runny side, the vanilla was indiscernible, and the sugar crust was too thick- Ruth's Chris still wins that one in my book. Did I feel dinner was worth $120? Not so much. The service at dinner was great, and it was fine at breakfast. Again, everything was decidedly mediocre and way overpriced. I've had a better Belgian waffle at IHOP, my bacon was limp, and the coffee not what I would expect from the Hilton. Hubby's BLT breakfast bagel was better. Come on, Hilton! Is this the best you can do? read more

I came here with a group of 12 on Saturday morning for breakfast. We all arrived at separate times and agreed that the signs directing you to the restaurant were confusing. All of us got lost, but the detours enabled us to tour the beautiful resort. The Pointe Tapatio is gorgeous, wonderful cliffs, great design... Now if only the restaurant could improve.. Once we were all seated we waited (and waited and waited) to order. The server appeared to take our drink order, perhaps not realizing we had been sitting there for over half an hour and were prepared to order food as well. When he finally returned we were salivating hyenas, yet still more than half the table were unhappy with the meal placed before them. While we waited an eternity for our food to arrive I looked around the restaurant and noticed how dirty it was. There were 3 separate tables where it looked as though they spilled a pitcher of ice on the floor and didn't bother cleaning it up. We actually saw a busser carrying a tray full of glasses with OJ spilling all over the floor, we called it out to our server but he was nonplussed and took no action. On to the food: My personal experience was the best. I ordered an egg, ham and cheese bagel, they brought it out cold with the cheese unmelted. I asked the waiter to have the cooks throw it under the broiler, he rolled his eyes and took my plate. When he brought it back it was still cold and instead of melting the cheese they removed it.. Message here.. If you complain "No cheese for you!" At this point my party had finished eating so I ate the cold $12 bagel. Pointe in Thyme was a major bummer and very overpriced, I will not return nor recommend it to others. read more

My husband and I came here for Restaurant week. I really like the location for the Restaurant and the atmosphere too. Now for the food, it was not all that great. First the appetizers were ok, my husband ordered the chili and it had no taste what so ever and he traded it for a salad. When the salad came out it was drenched in salad dressing. :( I ordered the Mac & Cheese and it was not that bad tasting. Then the entrée's came out and I had the Filet and my husband had the Short Ribs. The Filet was well worth the $30.00 for Restaurant week and the Short Ribs were very fatting. For the dessert, the Deep Dish Caramel Apple Pie and the carrot cake was amazing. read more

It's a totally different experience than DPOV....totally different. This restaurant is like an old English library with some really fabulous eats. I think we have only enjoyed filet mignon here but I am telling you...it was really delicious. Of course, as is always the case with me, I enjoy starting each meal with a salad...and their Ceasar was delicious! As Bil Z mentioned, their brunch is outstanding! We enjoyed it each day during our stay at Tapatio while trying something new each meal. This is a wonderful place to go out for a nice family meal while staying at the resort since there is something for everyone! read more

This place was great! Sad I only have 3 breakfasts to work my way through the menu. I got the "eggs bennie"- a twist on traditional eggs Benedict with savory bread pudding instead of English muffins...it messed with my head a little bit since I'm used to sweet bread pudding, but I love trying something different and this was definitely unique! My fiancé got the chili rellano, which was bomb. Tomorrow I think I'm gonna go red velvet pancakes... The service was wonderful- we were seated quickly and had a lovely waitress who gave us giant waters to go so we could brave the Phoenix sun! read more

Pointe in Tyme's Restaurant Week menu is what brought me in this spring. With the option of choosing any appetizer, entree, dessert AND an accompanying glass of wine--my girlfriends and I couldn't say no. I started with the mac and cheese. It was a generous size and served alongside grilled wild boar sausage. I chose the Florentine Ravioli for my main course. I really enjoyed this dish, especially the braised short rib and arugula on top. Definitely a good sized meal for one person--I ended up taking mine home for lunch the next day. For dessert I chose the flourless chocolate cake. This was probably my least favorite part of the meal, but that could possibly be because my friends ordered the creme brulee and carrot cake so I instantly had buyers remorse when I ordered my mine. It was a small portion, but packed an incredibly chocolate-y punch. Our server was friendly and helpful, giving us her personal favorites as recommendations. The ambiance was quiet, and the decor was a little vanilla--but overall a great dining experience. read more

We had an amazing time at Pointe in Tyme! Food was great and service was excellent! Oh yeah shoutout to the home Mike for laughing at my jokes. He deserves a raise, no cap. ( and knowing how to say crayon ) Yours truly - those three girls :) PS give mike a raise read more

This is the 2nd year we have come to the Pointe In Tyme for Christmas Buffet. Let me mention how beautiful the decorations and displays are and the lit fireplace really sets the mood for our holiday dinner. The Buffet was almost identical to previous year in nearly all ways including price at just under 50 a person. Just like the previous year, excellent service, great overall display, the cheese tray, main meal choices like the lamb were excellent, and nice grilled asparagus and broccolini, very good brussell sprouts , and port loin. Deserts could probably be improved in quality as what was on display was a bit dry and unoriginal looking. Also, just like last year they offered Creme brulee on the advertising but unless you knew that and asked for it no one was going to tell you about it. I am a huge fan of creme brule, that is the whole reason we really choose to come here for our Christmas dinner. read more

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I truly don't understand the bad reviews for this place. I almost didn't go during Restaurant Week because the reviews were so bad. This is the one time I've been to a restaurant where the yelpers were way off base (of course with only 13 reviews as of when I write this, maybe this place doesn't get a lot of foot traffic). I went with a group of friends here during Restaurant Week and we didn't regret it at all. Yeah, the place is kind of a time warp with a very old school steakhouse feel, but the food and service both spoke volumes about this place. The biggest thing that drew us here was that during restaurant week, they don't just give you a few choices amongst the different courses. They let you select from their ENTIRE menu! Huge points to management for that one. For appetizers we each ordered something different. I ordered the caprese salad (good mozzarella) and one of my friends got a crab fondue that was incredible. For the main entree, I got the veal and sage ravioli. Very fresh, artful presentation and generous portion. And for dessert the chocolate volcano brownie was a perfect way to top off the meal. As great as the food was, our server was awesome. She was an elderly gal (can't remember her name), but she was warm, energetic, and very helpful with the menu. Made the experience that much more enjoyable. Again, don't really understand all the negative reviews I've seen thus far, and perhaps the restaurant had its A game just for restaurant week. But the place was busy and it sure seemed like everyone enjoyed it as much as we did. I pretty much went in with low expectations, but was very pleasantly surprised with this place and how they took restaurant week to another level. Still want to try Different Pointe of View on the other side of the resort at some point, but Pointe in Tyme was a smash hit with this foodie. read more

I came here for dinner for restaurant week. It was awesome, good food, great environment, and excellent service. I had the fried calamari, scallops, and creme brulee, and a glass of chardonnay, all together was 30 dollars. My boyfriend had crab cake, ribeye, and apple pie with chardonnay as well. the fried calamari was good, i would prefer it to be a a little bit more crispy though. ' Scallops tasted fishy, but again we are in arizona and fresh seafood is just not an option. They did a good job making sure it is tasty and tender. The pasta that comes with it is just mediocre though, a little bit salty for my tasty. Creme brulee was really good with the crispy top. The crab cake was tasty, i like the beans that comes with it. Ribeye was a little bit more cooked than i prefer, but it is juicy, tender, and flavorful. Apple pie was too sweet though. So the food there was pretty decent and pretty much meets all my expectations. The service was wonderful though, the manager and our server keeps on checking on us every few minutes, yet give us enough space to have private discussions. The atmosphere was good, however, they music was a little bit off for the environment. read more

I'm surprised at the amount of bad reviews! We ended up here on a Sunday morning for the breakfast buffet. It has a lovely old feel..dark paneling and booths. I think I would have enjoyed that more for dinner, with a roaring fire in the winter. For a sunday morning, it was really dark. The buffet was really good. You can't really mess up breakfast. A nice selection and friendly service. $16 was pricey but i think pretty typical for a breakfast buffet at a hotel. read more

Food is not good. Do not order the reheated meatloaf or the the overdone fish. Poor beer selection. Place is an unmitigated disaster.

2.5 Stars is my rating for this Restaurant. Was staying at the resort for a coference and choices of where to eat were limited so I assumed this restaurant would be top noch as it was one of the only restaurant opens on the resort. No so my fellow yelpers, not so. The staff (particularlly the waitress) was amazing! She deserves 5 stars. The food was just okay, felt like I have gotten everything better else where. The salmon was okay, a little over cooked and the buger was just okay. I have nothing more constructive to add then JUST OK. read more

Terrible service. No idea how the food is because we were never waited on. Sat there for 7-10 minutes and we did not even get so much as a glass of water or "I'll be right there." Nothing, nada. Back in the day, the service was good as was the food, but something must have happened and it all went downhill. And to top it off, at least two screaming babies which cannot be blamed on the restaurant but basically, a terrible day was had by all. We left. read more

We setup a business lunch here and were not informed they were only serving a "buffet" and you could not order anything off the menu . Buffet is a generous word given that they only had one entree item, pesto tortellini. They apologized and said they had to feed 800 people that day. I don't know how this is a problem for the other guests not involved in the conference. If that's the case, they should have closed the restaurant or at least told people as they came in about the extremely limited menu. I would definitely not recommend eating here. In fact, the whole experience will have me looking for a new place for our guests to stay once when they are in town. read more

The menu is very limited. My friend had the peach bruschetta. He was not very impressed although it was edible and unique. He found the concept intriguing but the result questionable. The menu just doesn't leave many options but they seem to be focused unique items. They even have charred octopus. I got the grilled cheese but got ham on mine and they were good about customizing it though they initially forgot the ham. I don't like grilled cheese on brioche bread. The roasted tomato and three bean soup was amazing! My friend even stole my soup because he loved it so much. The fries are perfect. Hot, thin, generously salted and crunchy. The mimosa has a bit of pulp in it so if you don't like pulp don't get it. read more

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Don't recommend eating here. The buffet was definitely not worth the $17.95 per person. The food selection was two salads, two pasta dishes and a chicken breast plus bread. The service was horrible and took forever to just get water. Hopefully this restaurant is only this way due to coming out of COVID. read more

We live just up the street and have played golf many times at Lookout Mountain but this was our first time dining here. We finished a round over the weekend and the guys were fervently suggesting that we go inside, two dollar pints they said, and great food discounts. I normally don't patronize these restaurants as they are overpriced with mediocre food and iffy service. But, the guys convinced us so we headed in. Sadly, my thoughts were reinforced as the $2 draft was a 12 oz. Bud Light only. Not a fan so I got a 20 oz. Blue Moon which was $10...The pub burger was overdone and supposedly topped with shaved Wagyu brisket which I had trouble distinguishing. The waitress was nice enough I guess but seemed more interested in talking with the bartender than waiting tables. We never got napkins or silverware, had to grab them ourselves from the bar. read more

Is it possible to give this place NO stars?! My advice, stay far away from this place as Kristen Brown is as discriminatory as they come. Never mind if you pay for a room and a cabana etc. She will use whatever "power" she has to make sure she "can't" serve you. She is a joke and she did a great job of ruining our night! Thanks Kristen! You ruined our friend's birthday! You're awesome! We can't believe we even wasted our money staying here after our treatment; never again! read more

The husband and I have been here 2 times now. First time we ordered the grilled artichokes and mac'n'cheese as an appetizer. The artichokes were amazing! They came with this aioli type dipping sauce that had a great tangy flavor. The mac'n'cheese was really good and came with a boar sausage on top. The portion was huge, so we took it home as a next day lunch. For dinner, the husband ordered the braised short ribs with horseradish whipped potatoes and they were AWESOME! Super tender beef and the potatoes had a great kick that melded well with the beef. I ordered the sea scallops which came with a corn risotto. The scallops were extremely tender and delicious. The husband and I kept eating off of each other's plates, both were so good. For dessert, the husband ordered a flourless chocolate cake. He loved it, and it was good, but not my favorite. The second time we came back with my father-in-law and all three of us ordered the braised short ribs. Definitely a delicious choice. We live down the street and have a Tapatio resident card, which allows us 20% off the menu. This is a great deal, since it can get pricey. While the ambiance is a little older inside, the patio is really nice and I'd recommend sitting out there is the weather allows. read more

Mothers Day Brunch was awesome from the lamb comps, prime rib, crab legs, Belgium waffles, bacon, omelette, shrimp, sausage and orange juice. Great service and totally stuffed to the point where we could barely move afterwards. read more