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    Pollo Tropical

    1.6 (50 reviews)
    Closed 10:30 am - 12:00 AM (Next day)

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    2 breast meal
    Karina L.

    Went by to get some dinner got 2 breast meals with double salad and this is what they gave me 2 small breasts the size of the bread cold, hard and dry terrible! Do not recommend going to this place ! Terrible I can make better chicken myself $22 for 2 meals my child can make better than them. 0 stars employees can care less about your food

    Slop Sandwich
    Candie S.

    This is the garbage, the slop you get at Pollo Tropical, the manager should be fired as well as staff. The franchisor should lose his/her franchise. How does Pollo Tropical corporate ignore the multiple bad reviews and allow this slop to be served. I wouldnt feed this to a dog! Gave them a second shot, the order was wrong had to go back. No english no service no quality checks in place. Very dumb people working there but they want $15 an hour. No thanks.

    Burnt edges on crispy chicken, bottom was worse
    Leonor D.

    This is the worst Pollo I've ever been to, hands down. I've gone multiple times and every time I've had bad experiences, so this will be the last time. When we got there the line was so long that I felt like something was going on, but we were pretty hungry so we decided to wait rather than drive around looking for somewhere else. Pretty much everyone in front of us was told to park or left, the line was super slow and it about 30 minutes to get our food, which I could have understood if they weren't also screwing up every order they were making. There were three people at the front door with their orders getting them fixed, and at least one person who had to also go with the receipt because they charged them incorrectly. My partner parked and after waiting for a while, had to go up to the front door to even get our food. The chicken was close enough to burnt that it tasted like it, on top of the fact that the cheesy yuca bites were fried in the oddest way I've ever seen. I don't like leaving bad reviews especially because it's a fast food place, food service gets crazy and people work hard. It's been enough times though that something like this has happened that it's worth it to leave the review to deter people from going to this location and experiencing this. I can 100% say every time we've gone here it's been like this. If you like Pollo, go to another one. This one isn't worth the hassle. I hope it doesn't stay that way but I'm not gonna take the chance to see if it improves.

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    8 years ago

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    Review Highlights - Pollo Tropical

    Pollo is the healthier version of fast food I always do drive thru when I come to this locAtion.

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    Latin American Grill

    Latin American Grill

    3.2
    (225 reviews)
    2.9 mi
    $$

    You can't spend two weeks in Miami and leave without eating a Cuban sandwich. It would feel like…read morevisiting Philadelphia without trying a cheesesteak or New Orleans without ordering gumbo. Fortunately, a coworker pointed me toward Latin American Grill in Miami Lakes, just a few minutes from our hotel. It turned out to be exactly the sendoff I was hoping for. We started with the Sopa de Pollo, a bowl that made it immediately clear this kitchen isn't interested in shortcuts. Large chunks of chicken, tender vegetables, and noodles floated in a broth with remarkable depth. It wasn't simply chicken soup, it was the kind of soup that makes you wonder why every other version tastes so timid. A squeeze of fresh lime added just enough brightness to wake up every spoonful without distracting from the richness of the broth. Then came the reason for the visit. The Medianoche. I've always preferred the sweeter cousin of the traditional Cuban sandwich, and Latin American Grill makes a terrific one. Thick slices of ham and juicy mojo pork were layered with Swiss cheese, mustard, and pickles before being pressed between soft, sweet bread until the outside turned beautifully crisp. Every ingredient had a purpose. The pork brought richness, the ham added salt, the mustard and pickles cut through the fat with welcome acidity, and the sweet bread tied everything together. It's one of those sandwiches that reminds you how satisfying simplicity can be when every component is done well. Sometimes the best restaurant recommendations don't come from guidebooks or social media. They come from someone who simply says, "You should eat here." In this case, they were absolutely right. A great Cuban sandwich doesn't need reinvention. It just needs great ingredients, careful execution, and a hot press. Latin American Grill delivers all three.

    Service is always in point, my favorite server is Maria; she's just so sweet and attentive…read more This is my go to spot for breakfast. Always a hit never a miss. Can get a little loud as many locals visit and it's very busy. Not a complaint at all, just an opinion.

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    Resturant area
    Resturant area
    Latin American Grill
    Latin American Grill

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    El Novillo Restaurant

    El Novillo Restaurant

    3.6
    (357 reviews)
    2.1 mi
    $$

    Recently went to "El Novillo" restaurant for a 25 year anniversary celebration…read more It was a group of about 25 of us and it was spacious in the seating and table arrangement for all of us to feel comfortable and not cramped up together. It was on a Friday night and they had live music playing with was nice for the occasion. With our pre-selected menu, we ordered a glass of Cabernet, their house salad (very vinegary!!! A tad bit too much in my personal opinion), and for entree the 8 oz baby tenderloin churrasco. (Shout out to one of our waiters! I didn't catch her name but she was honest with the menu recommendations and advised us to order the baby tenderloin churrasco which was a hit!). The mariquitas kept on coming around the table and we were stuffed. Another perk was how fast the service was. Even with our large group, we barely waited in between courses. If you want good Hispanic food on the fly, this is your place.

    Located in the heart of Miami Lakes - and near the cow fields - this El Novillo location was where…read moreI enjoyed my employer's Christmas lunch yesterday. Though they have a preset menu for corporate type events, our boss was generous enough to let us select off the open menu. The decor is made to look like the inside of a hacienda with the tile roofs and stucco columns (yes you tell I'm a structural engineer :) The music was mostly 80s ballads, and service was very attentive. They even brought one of the desserts with a candle for a colleague's birthday, and took our group's photo. We started with a couple of baskets of buttered herbed Cuban bread and dipping chimichurri, as well as an appetizer sampler including refried beans, fried cheese and tequenos. The fried cheese was served on a little piece of pita bread and is a must try. I also enjoyed the refried bean soup, especially when dipped with plantain chips. As far as my main course, everyone knows how much I love cows! I enjoyed a sizable piece of churrasco, juicy even at medium well, sweet plantains and moros (here they serve it with red beans instead of black beans) and crispy house-made plantain chips. The Tres leches was also very fluffy, with a lot of cream and perfect enough to send me to a nice little after lunch nap. I also washed it down with Cortadito.

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    Additional seating
    Additional seating
    8oz churrasco, gallo pinto, maduros, and plantin chips
    8oz churrasco, gallo pinto, maduros, and plantin chips
    We accept large reservations

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    We accept large reservations
    Francisca Charcoal Chicken & Meats

    Francisca Charcoal Chicken & Meats

    4.2
    (150 reviews)
    2.0 mi
    7 years in business
    Happy hour specials

    First time trying Francisca's and it was delicious, fresh, and everything we tried was phenomenal…read morein flavors. The staff was accommodating and friendly helping us with all our needs. We were a group of ten and all the food came out pretty quickly. My favorite dish was their whole chicken with boiled yuca! Just wow the yuca was super smooth and they put a green sauce which was delicious and the way they cook the chicken they put a special marinade and it's perfection. The ambience feels bold and modern with some Venezuelan/Colombia flare. Highly recommend to anyone to check them out!

    We had such a wonderful experience here. The food was absolutely delicious and full of authentic…read moreVenezuelan flavor. Every dish tasted fresh, homemade, and beautifully prepared. It's the kind of place where you can tell a lot of heart goes into the cooking. What made the evening even more special was our server, Crisel. She was incredibly kind, attentive, and welcoming from the moment we arrived. She took the time to explain the dishes, made great recommendations, and checked in on us just the right amount. Her warmth and professionalism really elevated the entire experience. Great food, great service, and such a lovely atmosphere. We'll definitely be coming back and will happily recommend this spot to friends and family.

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    Learn more at https://franciscarestaurant.com/miami-lakes/
    Learn more at https://franciscarestaurant.com/miami-lakes/
    Learn more at https://franciscarestaurant.com/miami-lakes/
    Learn more at https://franciscarestaurant.com/miami-lakes/
    Francisca Charcoal Chicken & Meats

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    Latin House American

    Latin House American

    3.7
    (62 reviews)
    3.4 mi
    $

    My experience here has been only through Uber Eats, whether ordering lunch for work or sending a…read morecare package of malanga puree to a very dear friend when she was indisposed. However, from both experiences, this is a solid spot when you're craving Cuban comfort food. My most recent order was lunch for myself today. I have a Fitness challenge coming up at OTF I need to bulk up more than my usual salad and chopchops. I ordered their pollo à la plancha (grilled chicken), moros rice and tostones. My order was a pretty good size came delivered at a good temperature. I will say the order was mostly rice, but the grilled chicken breast was bad enough and had a nicely tangy citrus marinade plus lots of little onions. This is a spot you can't go wrong with for the classics!

    When I'm feeling under the weather my gentleman friend sends a meal from Latin House!…read moreHe knows my love for a good purée de Malanga when I'm feeling ill. ( The pure de Malanga comes in a large container (see pics) It's nice and creamy and warm soothing for the belly! There is enough to share or save for a later meal. ( But...I've also been guilt to eat all in serving!) some saltine crackers go great with it. This last time he added some white rice, grilled chicken and 2 huge tostones. ( shareable portion) As well I finished the grilled chicken and 1 tostone between lunch and dinner) opted to leave the rice and 1 tostone by out this time. On other occasions I have eaten the white rice and let me tell you it's moist... even my daughter ( whom is a picky teenager...that loves Cuban food) said " that's some good rice!" The grilled chicken is savory seasoned but not overly. It's like nice juicy flavor but not too over powering. The meal is was perfect to share or split in between two meals or even just indulge it all in one searing! You will be satisfied for hours and for good reason too! .

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    Purée de Malanga
    Purée de Malanga
    Latin House American
    Latin House American

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    Bocas Grill Miami Gardens

    Bocas Grill Miami Gardens

    4.8
    (9 reviews)
    2.1 mi

    My boyfriend and I stopped by Bocas Grill Miami Gardens for lunch, and it definitely delivered on…read moreboth flavor and portions. We ordered the Fritanga Bowl and the Grilled Chicken Bowl, and both were honestly so satisfying. The Grilled Chicken Bowl is loaded with grilled chicken breast, chorizo, white rice, sweet plantains with llanero cheese, a fried egg, fresh lettuce mix, pico de gallo, and their green sauce -- basically the perfect mix of savory, sweet, and fresh in one bowl. The Fritanga Bowl was just as good -- packed with flavor, hearty, and one of those dishes that leaves you full and happy. Both bowls felt like comfort food but elevated, with generous portions and great presentation. One thing to keep in mind: if you come during lunch hour, be ready to wait a bit. It looked like there were only two servers handling the floor, so service can slow down when it gets busy. But to be fair, they were doing their best and were still very kind and attentive. Overall, delicious food, solid portions, and good prices for what you get. Perfect spot when you're craving a satisfying, flavorful bite without breaking the bank. Definitely worth it -- just bring a little patience during peak lunch hours.

    For a city built on layers of culture, language, and food, Miami has a way of making cravings feel…read moreinevitable. This week, ours happened to be arepas. Maybe it was the World Cup atmosphere, with fans from every corner of the globe pouring into town. Maybe it was simply surrendering to the Latin heartbeat that drives so much of this city. Whatever the reason, we found ourselves at Bocas Grill in Miami Gardens. The restaurant wears its intentions proudly. The menu stretches in every direction, but one message rises above the noise. "In Arepas We Trust" is splashed across the wall. It is both slogan and challenge. We accepted. An order of sweet plantains with cheese arrived first, still steaming from the fryer. The plantains were caramelized and sweet, the shredded cheese providing the salty counterpoint that makes the combination so addictive. Simple, familiar, and satisfying. For my entrée, I ordered the Simon Bolivar arepa, a hulking creation stuffed with sliced picanha, shredded cheese, and pico de gallo. Calling it a sandwich would be misleading. This thing arrived looking less like a handheld meal and more like an engineering project. The corn cake itself had excellent flavor, earthy and sweet in the way a good arepa should be. The picanha was cooked to a beautiful medium-rare, juicy and deeply beefy. The only issue was its texture. The steak slices were just chewy enough that each bite threatened to pull half the filling out with it, leaving me in a tug-of-war between my teeth and the arepa. My wife ordered the Wok Smoked Shrimp arepa, another generously stuffed creation. The shrimp seemed endless, piled high with tomatoes and a cilantro crema that brought brightness to every bite. I searched for the promised smokiness and found very little of it, but the shrimp themselves were cooked properly, firm with a pleasant snap. Combined with the crema, they made for a flavorful and satisfying filling. Bocas Grill understands something many restaurants forget. If you are going to build your reputation on one item, that item should feel abundant. These arepas do. They are overstuffed, messy, and unapologetically generous. Did they satisfy the craving? Absolutely. When a craving for arepas hits, Bocas Grill is more than capable of answering the call.

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    Bocas Grill Miami Gardens
    Bocas Grill Miami Gardens
    Hallacas $13 per unit. 
Six pack for $70

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    Hallacas $13 per unit. Six pack for $70

    Pollo Tropical - latin - Updated July 2026

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