I don't normally leave negative reviews but I'll tell you what this whole TA truckstop is an absolute filthy mess. I don't know about the food. I stood there in front of a lady that was packing away on the computer didn't greet me or anything made me wait for three or four minutes I got tired and walked off. No need to get chicken here so I went over to the gas station portion to get a snack and some coffee you talk about filth and dirty disgusting. read more

Love the spicy chicken tenders. Always tastes good. This meal with mashed potatoes is only 6points on Weight Watcher's.

The gentleman working (Terri) behind the counter and helping on the register was an absolute pleasure- so helpful and kind and patient. He made our visit memorable. read more

I waited 25 min-probably 15 people ordering after I did all Got their food and to top it off it was the same meal I ordered. I got to the car and my fries are cold on top of all of that...worst "fast food" ever! The food is sub par at best and the wait time is beyond ridiculous! I will never eat at a Popeyes again read more

Jax was amazing. They almost for one of our fries order but she was on it to make sure we got everything before we left.

This place is terrible. Customer service is poor and the wait time is ridiculous. I placed an order online one hour early for pick up at a time 30 minutes from then. I waited an additional 30 minutes for my order. And it was wrong. Terrible experience and terrible service. Just keep driving. read more

UPDATE: It's about 5:30 6/7/20 and I'm angry because I didn't get the name of the young lady working the counter. Of course this is COVID time. The tables and chairs are piled in a corner. Everyone is social distancing, its very eerie. There's no eye contact, no verbal communication amongst customers. Everyone is just scattered thru the dining room, heads down waiting to be called. But in amongst this malaise there's a young lady, she's gracious, attentive and friendly. She's taking orders and packing them and calling names. The rest of the staff is overwhelmed and have there heads down working hard. It's obvious their understaffed. Their out of beans and rice and the next two burly truck drivers are obviously disappointed with the news yet she charms them and gets the substitute, apologizing and they are chuckling as they leave. The line never shortens and as each customer is dealt with she takes care of them. Their running out of things. People are waiting longer than normal (not terribly). And she's just handling it all. His foods taking to long "Would you like a drink while you wait?" He says yes and smiles. Oops their now out of biscuits. Would you like a apple pie...? Another satisfied customer. A gentleman seems a tad confused but she knows him and knows what he wants. It's actually very engrossing to watch her bob and weave through everything coming her way. She deserves some recognition if anyone from Popeyes reads this. And so does the rest of the team, especially the manager for keeping everything going through a difficult patch. This is why I drive all the way from Flagstaff for my families Popeyes fix. Quit awhile ago: I've eaten at Popeyes since the mid 70s (ouch) from the East coast across the Deep South to the West coast and it's been a real mixed experience. But I've always kept them in my loop because when it's good it's my favor style of fried chicken. This truck stop Popeyes is by far my FAVORITE of all those I've visited. I stopped for gas on my way home and had a good experience. I purposely stopped a year later and wasn't disappointed. This last visit was absolutely the best EVER. Welcoming, warm friendly and accommodating staff, CLEAN restaurant, hot, fresh spicy chicken and all the sides tasted great. I sat down and ate and watched. I've had 35 years in the restaurant business and what I saw from customer to customer is the holy grail of food service. Everyone was treated with courtesy and respect. Questions were answered, guidance give, smiles offered. Come on, it's just fast food chicken! Well maybe it is. But when you're on the road and have little or NO expectation other than just OK. This place left me satisfied and smiling. read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Holbrook, Arizona

Employees agrueing. Had to wait 50 minutes for our food. Service at the Holbrook store usually subpar, but this time it was ridiculous.

Food safety VIOLATION!!! Employees don't wear gloves handling food. Manager was aware..couldn't care less! "It's not required by our company" - quoted this man. I'm not going back to ANY Popeyes Nationwide..unlit this is taken care of read more

Covid precautious a joke at this location Dining room closed & that's it Absolutely no social distancing & not one of employees working (cashiers & food handlers) not one wearing gloves or a mask talking over the food as they are prepping it for customers !! Makes me wonder do they even wash their hands !!Stay safe stay away ‍ read more

Online ordered dinner meals. Credit card was charged. Drove to the estate rant. The food were locked. The note said that store is closed until further notice. Why did the online prefer accept my order at this location? When we left the store there were three people went to the store and shocked. read more

Not super happy with the situation here. The food is good, but they only have tenders right now and we came out of our way to get a chicken sandwich. Also, the cheapest thing I could see on the menu was $10 so we ended up spending more money than I was comfortable with. While we were sitting there, I heard every single person after us going up and ordering a $5 box. I double checked the menu after hearing that and still couldn't see it on there. Looking on their website, they have deals that you can use at the restaurant. We paid $21 for something we could have got for less than $10 if I would have known about that. It felt kind of like they are hiding things that will be cheaper so that you blindly spend more money than you need to. read more

Keep driving! This place is a dump and the food was old. Apparently had been sitting a while. The people taking the orders wanted to be on their phones and not helpful at all. Just keep driving!!! Holbrook or Winslow!! read more

I'm not sure what to say. I've been to many different Popeyes around the country. They're my favorite fried chicken place. We were traveling and needed some food. I got the chicken fingers platter and it was great. The service was outstanding and I enjoyed just resting there for a bit. If I'm traveling again, I'm going to make a point to stop here. Hopefully they'll be nice again. read more

This is about the freshest Popeyes I have ever had and the cleanest! The people were nice and the service was fast and OMG THE FRIES WERE FRESH AND CRISPY! read more

Popeyes Louisiana Kitchen - Wanna WANG! - Chicken Wings Near Me - Holbrook, Arizona

Delicious chicken sandwich. We like it better than other chicken sandwiches. Gave 4 stars because sometimes the line is so long and slow (like waiting 25 minutes to get food during the busy time). The staff is pretty nice too! read more

Menu board wasn't working. Hard to order. Biscuits were so hard we couldn't eat them. Paid extra for 2 cole slaws when we got home 40 miles from Popeyes the cole slaws were not in the bag. read more

Love that Spicy Popeye's fried chicken! Picked up a 8 piece spicy fried chicken only. Ate some there, stowed it in our cooler and headed home. The leftovers made a great second meal. The pieces of chicken seem smaller than they used to. Will still buy it whenever I can. Love that Popeye's spicy chicken. I admit it, I'm addicted! read more

Stopped in for some quick food. Service was nice and helpful. The food was good. No issues. Good place to stop. I would eat here again. read more

This Popeyes is very clean, the staff is friendly, and the food is fresh. Driving through the area, we checked out the Yelp reviews and this was the best choice. I'm glad we stopped. read more

My family stopped there for a late lunch/early dinner and the cashier had an attitude and just stared at us. I told her that I need couple minutes since it has been a while we visited Popeyes and she just kept staring at us. This place does not offer any special and I ordered the 8 piece meal for $19.99!!! With an extra side ($5.19) and 3 chicken tenders, it ended up to be $34 and changes! This is such a rip-off - no wonder there is basically no customers besides us there. Will not recommend to go there - bad customer service and food not match with the cost. read more

This is the slowest "fast" food ever!!! Only 3 people ahead of me in line but took 15 minutes before they took my order. Just as I got to the register, the worker left the counter to prepare food and left me standing there. A long line formed behind me (poor suckers). When someone finally came back and took my order, found out they were out of things I wanted. Then had to wait another 12 minutes for my food. The workers were nice, the food was good when I finally got it so I gave them 2 stars. But they are so understaffed, this place is a huge stain on the Popeye's brand. I'm a local and this isn't the first time I've had to wait way too long here for my food, but it was the worst (nearly 30 minutes). I'm giving up on Holbrook AZ Popeyes. Made me late for work. I have better things to do with my time. Terrible! read more

We were traveling on I-40 and stopped to try the chicken sandwich. It didn't disappoint. It was delicious! The service was very slow because they had a large catering order. Kyle did his best on getting the orders out. It took 20-25 minutes for my order but the chicken sandwiches were hot and fresh and worth the wait. read more

10/18/20 @1:00. My family and I drove 40 minutes just to eat here. I'm extremely disappointed with Popeyes service. It ruined the whole experience for us. The guy who took our order was extremely rude to us you could tell he hated his job and just life in general. Our food wasn't fresh. They were out of wings, like seriously? I've eaten at Popeyes before and this one does not live up to their standards. Get some employees that actually want to work and do a good job. I won't be going back. read more

So far I have not had any bad experiences from a Popeye's, they always seem to be fairly clean and really friendly people and the food is always top notch. Definitely prefer Popeye's to KFC any day. I can never get enough of Cajun fries with Sweet Heat. read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Holbrook, Arizona

We stopped here headed towards Williams, AZ. The cashier promptly took our order and our piping hot chicken was ready in no time. The gal that handed me our food was super helpful and pleasant! I highly recommend eating at this establishment. read more

The food was good. The cashier must have been new because she was confused. There was an employee who had red hair skinny, who kept making comments and being very rude to customers. One customer came up and asked if they can get their side changed out because they felt her side was too salty. Instead of her just saying OK she made a big comment and make the customer feel bad by saying, "we don't add salt so I don't know how we would be salty!" Then another customer ordered a combo and he didn't get his cup so he asked for his cup she turned around and said, " I guess I'll stop doing what I'm doing to get the cup for you since I'm not busy!" That customer her if she I need it to make a comment on everything?" Another customer started laughing and said he couldn't believe how rude she was. She seemed overly bossy to the other employees making everyone uncomfortable. I think management needs to come in here and properly train these employees. read more

literally nothing went right ordering here. they forgot the ranch in one meal, didn't have the fries in another, forgot a drink in the last one. they forgot one item when i ordered the first time so i had to order again and nothing was timely. the workers are oblivious to what's happening which shouldn't be happening considering it wasn't crowded whatsoever. this popeyes is ass stop literally anywhere else read more

For a place to be right off the freeway, you would expect that they would anticipate most of their customers are travelers wanting to grab a bite to eat and hit the road. Instead, we waited for nearly 20 minutes for our chicken. I could've slaughtered a chicken in that amount of time. They also don't deserve catfish... Not sure if it's just this location or all of them. I got popcorn shrimp and was so upset that once we got on the road I discovered my shrimp was more like popcorn kernels. It was as if they scraped out the bottom of the fryer and have me all the scraps. We travel through here several times a year and we won't come again. read more

Great that they had the Chiefs game playing on one of their flatscreen TVs. Food has always been good.

It's worth stopping here if you're exceptionally hungry, and ready to tip over. Otherwise, don't even slow down.

I use to love this place. But now, their is a lack of customer courteously. I asked for a fresh batch of tenders, only to receive tenders that were sitting under a heat lamp for far too long. This is the third time this happened. The tenders were hard and dry. read more

Worst place ever. Ordered 8 piece meal and they shorted us 2 pieces plus the chicken looked dry and not edible. Would not ever recommend this place to anyone. read more

i don't frequent this company when i have any choice and i resent your asking me for feedback based on my location. you do not have my permission to track my movements! read more