Popeyes has always been one of those places I come back to when I'm craving bold flavor instead of just another fast food meal. The chicken is crispy, seasoned all the way through, and has that unmistakable crunch that keeps me coming back. But the real MVP? The Mardi Gras Mustard sauce. If you haven't tried it yet, you're missing out. It has the perfect balance of tangy, sweet, and just enough kick to make every bite better. I find myself rationing it because it's that good. Pair it with their crispy fries, a flaky biscuit, and you've got one of the most satisfying fast food meals around. Popeyes isn't trying to be fancy it just knows what it does well, and when everything is fresh, it absolutely delivers. read more

Spent $25 for 6 tiny, paper thin chicken tenders, fries, and 2 iced teas. Fries were overcooked. Chicken was thin and tough. I've seen better and tastier, juicy chicken in a Happy Meal! Major ripoff. Never coming back to Popeyes. Staff were friendly and restaurant was clean, but when the food is horrible, great staff and clean surroundings mean nothing. read more

By far the worst Popeyes in Reno. I've gone multiple times now and they have younger kids working who are spending more time hanging out and bullshitting that they mess up orders.. act like they don't know what they have for food. My most recent trip i order wings I go in and my order wasn't even started I order a pickup the girl working says they don't have boneless I said ok make them bone in and said ok walks off 5 minutes later sends another guy out who doesn't speak good English and we can't figure out what's going on and then he goes and gets someone else and they said they don't have bone in either, I said ok can I get a refund they said you have to do it through the DoorDash app I said if I cancel it says I get no money back can I just sub it for shrimp they said they didn't have that either... how is a chicken place out of chicken? This isn't my first time going and then being out of what I order.. whoever does the ordering needs to do better this location is awful for food and service. read more

Went to drive through but no one ever answered so went inside. Only 3 people working but they were friendly. Ordered the three piece chicken strips, fries and biscuit with a soft drink. Food was hot and fresh. Very tasty. Haven't eaten fast food in a long time but this was good. Restaurant is clean, tidy and floor had just been mopped. Price for two meals $24. I'll be back. read more

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Weird, I thought I left a review of this disaster, whoops I mean restaurant, no I mean DISASTER. I wouldn't send Putin into this place. This Popeye's has a disgrace for a general manager. From this point forward I will call her the general pretender. Calling her a manager gives managers a bad rap. Here's the rub: I call this store to find out if they knew why the Kietzke store isn't answering. The person who answered the phone hangs up on me while I'm in the middle of my sentence. I call back three times, doesn't have the fortitude to answer the phone. So you can hang up but you can't back it up? Then this morning I call the general pretender who tells me that she doesn't care how her employees answer the phone or if they answer at all. EDWIN: GREAT JOB read more

Food was cold and dry. Forgot the fries. Also the trash cans Inside were disgusting. Food and sauces stuck on it. Every Popeyes we have been to in Reno are nasty. It was early in the day so I know no one has cleaned it. read more

Stole my money and made me wait 40 minutes. Went inside after drive through told us to wait in front of store for 20 minutes, dozens of cars came and went in this time. Went inside, there were kids in there actively fighting, tables were a mess, trash everywhere, disgusting establishment. The guy at the counter told me to keep waiting, 20 minutes for nothing. Went back up, he told me it would be a while longer. Told them I wanted a refund, they told me it had to be on the app (useless app btw, was trying to do that for 10 minutes). Manager wouldn't speak to me directly, kept referring to her employees as "well him" "this guy". Worst service I've ever seen. All of this with a beautiful backdrop of the most disgusting kitchen I've ever seen. Absolutely heinous. Management should be appalled at the state of this place. After all that, they finally processed a refund which still hasn't posted to my account after 4 days. Insanity. Do not eat here. read more

It was fine. Friendly staff, very clean and modern, we got our order quickly. The food was still warm and fresh by the time we got to our hotel. Sure, it's fast food, but for a deep fried fast food - I don't know how you can expect much more than this, and the average rating of 2 doesn't make any sense. read more

One of my guilty pleasures is their spicy chicken wings, whatever that brown sugar kissed pepper sauce they use is damn good and having been to Popeyes all over the US, we have it pretty good with service times at this place, I usually get my order in under 10 min when almost any place in California you are waiting 20-30, drive thru or not. read more

This location sold me the first fried chicken I've ever had to throw away. It was that dry and bad, no love was put into this food. Those chickens died for nothing. That alone is a feat that you caused West Reno Popeyes. You put something out that makes KFC look like luxury. You should feel ashamed and I'll never go back to this location again. Anyone else reading this: don't waste your money at this location. Go to Canes, Crazy D's, Dave's hot chicken, or another Popeyes. Popeyes chicken isn't supposed to taste like the travesty they serve here. read more

The chicken is amazing, their specials are wonderful. I love this place, service is amazing too!

Oh shite look how they are giving the food Regular mash and gravy ....it's ridiculous !!!! read more

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It's like they deep fried a chicken elbows and slapped it in a bun......Never going back to Popeye's.

Smallest portions ever. Chicken tenders tasted like they were a week old, nasty and dried out. Such awful value. read more

Worst Popeyes location. Food overcooked to leather status. No restroom facilities. Not very clean. Was hoping it would get better. Go elsewhere. read more

I ordered 2 big box's that were supposed to be 3 tenders and 2 sides each box around 8:40pm on 10/23. I ordered 1 spicy and 1 not spicy. Both box's came not spicy and both boxes were missing the fries and sauces. I don't know why I'm paying for things I'm not getting. I'm only giving this place 1 more chance if they mess up again I'll save my money and not waste time here. read more

This Popeyes is hilariously bad. Half full sides. They don't give sauces. When they do give sauces, it's literally all the sauces except the one I ask for. I've never gotten a correct order from them. read more

Popeyes Louisiana Kitchen - This is the large Mac and cheese. I also ordered 12 Blackened Ranch Sauce and they gave us 0 - Fast Food Near Me - Reno, Nevada

Very clean store food was great Abraham had great customer service .. I would come Back again read more

This has got to be the nastiest Popeyes in Reno. The food is NEVER fresh. Not at lunch nor early morning.. Their batter is always undercooked and mushy underneath a thin layer of crisp. Their fries taste like cardboard and etc... Never any napkins and the bag or NEVER any honey in the bag for those dry biscuits unless you ask... they have a bunch of high schools in there flirting and messing up your order. I have never got fresh food from this location and always missing SOMETHING! read more

The service was at first delightful until I found out why. It was because they wanted me to sit in the parking lot and wait I literally waited so long I had to go in the store and ask for my food they then acted like they didn't know who I was until I gave them the receipt two young kids a guy and a gal where working and being very rude I wouldn't recommend it unless you have 30 min to wait when there's no one else in line. My food was cold and they refused to remake saying they where closing soon I was not compensated or even apologized to. read more

I catered Popeyes from here for a small event for approximately 50 people. My order consisted of 150 pieces of chicken, various containers of 4 different sides (Mac n cheese x 2, mash potatoes, red beans w rice), sweet tea, and approx 75 biscuits. All of this, with military discount, was under $300. Amazing and everyone loved it! We ordered & paid in advance. When we went to pick up, everything was readily and still hot! read more

This spot never disappoints us, the chicken are perfect every piece. The service friendly and outstanding.

Cane's, Chick Fil A and KFC have yet to surpass the Spicy Chicken sandwich here, and for a 3.99 lunch sandwich that is a steal! You gotta have the biscuits. I have forsaken all other fast food biscuits since Popeye's. There can be ONLY one. Get that ultra buttered, flakey layers from Popeye's! read more

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Went in to get some food, sat down to wait for my food and a man who appeared to be homeless came in to ask for some ranch, he offered to pay and everything, he was very respectful. Despite being respectful both of the front counter workers openly laughed (I can't confirm that they were laughing at him) so I assume they were laughing at him which is extremely unprofessional and inhumane. Even if they weren't laughing at him, laughing while at front counter is unprofessional. read more

I visited Popeyes on 6/30/2025 around 11:45pm. I ordered the #7 1/2 shrimp and two tenders with cocktail sauce & bbq sauce, fries as the side, and a blueberry lemonade. The young man at the window had a reddish mark on his hand as if they were unwashed. Instead of fries, I was given a side of mashed potatoes that were super bland, and three ranches instead of any bbq sauce. I had somewhere to be and was unable to go back through the drive-thru. It wasn't busy and I spoke loudly into the microphone, plus my order was read back to me. Very irritating. read more

I've never filed a yelp review before. But I felt this one was necessary because the service and conditions were so poor. He was like they didn't not even have a manager. They were out of napkins, honey small bags, no soda or regular tea, the food was not hot enough. Restroom was out of order. There was a significant amount of water on the floor directly in front of the cash register. Also, they just seem to be a lack of days old appearance to the place. Like nobody really wanted to be there. Very disappointed. read more

Thanks for screwing up my order. I crave Popeye's and am lucky to get it 2x annually, and you screwed up. What am I supposed to do - drive back and wait again? Call the number on the receipt and go back? I said spicy 3x and got regular and your birthday boy had to ask me again about the sides because they were also loused up. How many times must one repeat the order? Come on man. Pathetic. read more

Popeyes Louisiana Kitchen - Examine your receipt after ordering - Fast Food Near Me - Reno, Nevada

They need some new employees. The ones they have just don't give a hoot. Not to mention food was cold and the back of the restaurant looked like a tornado had hit it read more

Popeyes Louisiana Kitchen - Employees sitting where the food supposed to go - Fast Food Near Me - Reno, Nevada

This location doesn't offer dine-in. It's just a drive through. There service is not the best. Many many times they have made mistakes with my order. To be fair sometimes whoever is taking the order cool and making sure orders are correct ( but not often) They fried chicken became way better especially the spicy ones. That's why I keep going there. The down side about this location, you never can know if they are open or closed ( hint mostly closed) The prices are good tho especially they offer a lot of coupons. read more

Popeyes Louisiana Kitchen - Drive through - Fast Food Near Me - Reno, Nevada

Very nice people, food was good with simple taste. I enjoyed the environment of the facility. Went in there with a big group but they were very calm and were able to go as fast they could. read more

I drove up to Reno for a good friend who is terminally ill with cancer and loves Popeyes. I drive to the Popeyes on North McCarran and my order came to $32 without any drinks. I get to my friend's house and I realize I didn't get my meal. Plus my friend was short two pieces of chicken. I tried to call the number on the receipt and it was actually some persons cell number. It wasn't even the right number to Popeyes. So I had to drive back to Popeyes, and I was only given the cash for my meal and nothing else?! Apparently they cannot understand English? I tried to explain to the manager, my meal was missing plus we were short with my friend's meal as well ? I showed her the receipt and for the inconvenience of having to drive back ? I mentioned to her the phone number on the receipt doesn't work as well. She really didn't care.‍ Horrible customer service and a total waste of money and time ! I'll never go back! read more

Ordered their classic chicken sandwich and a red bean and rice, they were out of Cajun rice again. Seems like they are always out when you go there after 7PM. The sandwich was fantastic. I ordered it with extra pickle and mayo and it did not disappoint. Very flavorful. Reb beans and rice was good too. This would have been 5 stars but had to take one away as they are always out of my Cajun rice when I go. read more

I ordered the new fish sandwich and chocolate beniegts... the fish sandwich was ok but in the pucture under the breading u can see a bit of red. Its like they coated it in hot sause b4 breading. No where in the advertising did it say spicy. So my 1st 2 botes were a shock. I dont do spicy well. Its a decent sandwhich tho... next time I'll just stick to the classic chicken which is bomb. read more

Popeyes Louisiana Kitchen - Fish sandwich... warning Tabasco spicy... - Fast Food Near Me - Reno, Nevada

Best pop eyes in the city hands down! The customer service is unmatched. Go here. .... read more

Popeyes Louisiana Kitchen - the outside of a restaurant - Fast Food Near Me - Reno, Nevada

Food is always delicious, favorite place to get chicken! This location, however, usually has less than top service. My order has been wrong the last 2 times. I hadn't checked the first time & didn't notice until I got home. It wasn't a big deal, accidents happen. This time I ordered and made sure to speak clearly, and even verified at the window that the meal was to be spicy, and dark meat. When I was leaving I checked the sides but not that the chicken was spicy because it was at the bottom of the bag and considering I verified at the window I was confident in it. I was wrong; It was mild. The food tasted great, just disappointed about that. So again, if you are going to visit this location, be sure to check your food before you go. All of it. Staff is all younger kids so its hit and miss on how they are with customers, but I have not been treated badly enough to bring up. read more

I really enjoy the food here but the service is always horrible. Lines are always long and I'm pretty sure I've seen parked cars move faster than the workers. I just watched the person in front of me repeat "a small spicy chicken sandwich meal" 3 times and the worker still couldn't comprehend what was being ordered, the incompetence is astounding. EDIT: if I could give 0 stars I absolutely would. Waited to order for 29 minutes, 2 people in store, 30 minutes waited for the food an nothing. Asked the guy at the counter and he said "I don't have that order, I can make it" then waited another 20 minutes. If I were this manager I would be incredibly ashamed to associate my name with this place. read more

I am so extremely upset right now. Went through the drive thru and ordered a spicy chicken sandwich with cajun fries and a lemonade. They tell me they don't have lemonade which I understand they run out of things sometimes so I let it go. Then I ask for SPICY chicken tenders with a side of mac n cheese and they tell me they don't have mac n cheese! So I just say whatever and then we leave. I open up my box of tenders and they're not even spicy. I am so so upset over such an easy order to not mess up. Go to the Sparks location please. read more

This Popeyes is one of the worst! The Manager Alicia, likes to think when a customer calls to complain, that the customer's issue is funny and that they're wrong. The employees do not like to do their job and it shows. I'm not sure who's to blame, the employees or the management, but I paid good money to get only half my order, and what we actually DID get was disgusting! NOT HAPPY. read more

Always try to keep in mind that it's fast food but still everyone wants hot and fresh when going though a drive thru. Fries were lukewarm at best, you could tell they had been sitting for some time. Chicken was done well but also had been sitting for some time as well. Not great but not the worst. read more

Popeyes Louisiana Kitchen - a basket of fried chicken and fries - Fast Food Near Me - Reno, Nevada

Was really in the mood for chicken. Arrived and there was one person at the counter ahead of us. Employee took their order then disappeared. He reappeared but never came back to the counter to wait on us. Several other employees saw us but none of them took our order. After 3-4 minutes of waiting for someone to take our order and never did, we left. Horrible customer service. All someone had to do was acknowledge that we were standing there and say something like, "We'll be with you in a minute." Instead we were ignored. Will never go back. read more