Their up charging for "recommendations" is disgusting. Fine for me to say no but they are doing…read morethis to your elderly moms and dads. They quote you 5- for an license plate bulb with a 45- labor charge. Two air filters for 82- with a 90- labor charge. Mind you, none of those three things uses a tool. Took me 15 minutes to change all of them and that was including the time to watch the YouTube video. Find a local mechanic that you can trust. Tell these fine people to go pound sand.

I had a very good experience buying a car there yesterday. My salesperson, Quinn, was especially…read morenice. He was easy to talk to and quite helpful from start to finish. Everyone was a pleasure to deal with!

My 74 year-old father-in-law's new truck broke down while away from home on vacation (3.5 hours…read moreaway from home). We were able to locate AutoFair as the nearest Nissan dealership to have the truck towed to. From the very first phone call to towing to figuring out the issue, they were extremely kind, compassionate, informative, and helpful. They got his truck in immediately, had it serviced and had use all on our way within a couple of hours! Had it not been an easy fix, they were going to set us up with a rental car! Overall, our experience was 5 stars. Quite different from the dealership back home who he bought the truck from. Thank you, AutoFair (especially Walt and Brett)!! We appreciate your help!

I wish I never went to them. I actually believe I was sold the wrong car...my bad of course. I…read moreguess I was basing my decision on the mileage...but, the car is basically from the 70's...crank windows, Need a Key to access - No Clicker. I wish I had held off until I had someone with me. When I looked up this car on Edmunds, It was 1/3 the value of what I paid. I was taken for a ride, literally..again, my bad.

Always great, professional, quality service! Did not try to upsell any additional services and did…read morejust what I needed.

Fantastic experiencing buying a used vehicle here. Eric Martin in sales was extremely helpful, and…read moreSovy with finance was wonderful. I came here after a few very negative experiences elsewhere and was very impressed by their customer service and care. When I came back the next day to finalize the sale with my 1yo and 2yo daughters, everyone was so kind and helpful. Sovy even scheduled me an earlier appointment than she typically does AND brought me a latte from Starbucks and a muffin for my daughter. I cannot say enough about how positive of an experience I had here! Highly recommend!

The team at Audi of Stratham is fabulous! Jonathan Dube was our salesman and he was professional,…read moreknowledgeable, and fabulous to work with! We test drove quite a few models and there was absolutely no pressure throughout the experience. Also, the General Manager took the time to thank my husband and me on our purchase of a Q5 and Anthony in financing smoothly walked us through the paperwork. We had gone to several other dealerships in the area looking for a vehicle and it was so pleasant to be allowed to let a beautiful vehicle speak for itself. Everyone at Audi of Stratham was welcoming and warm. Thanks for a great car buying experience!

My car was return with incomplete work and assembly parts on the floor of my car. Soap stain on…read morethe window were left from an incomplete carwash. I was given a loaner with the engine lit, and dirt on the floors... I posted this review on google and got a reply to contact them. I contacted them a week ago, no response... Very disappointing service.

Jason Sullivan was a big help in getting into a 2026 HRV. Showed patience and expertise making for…read morea smooth experience.

Bought an overpriced used car here two years ago, and had to absolutely haggle to fix a few things…read morethat were not working before we finalized the purchase (axles needed replacing, and the AC wasn't working). They claimed to have made the fix, but here we are, two years later, and our front axles are both failing (these, mind you, should last either forever or 130k miles, whichever comes first - having only owned it for 2 years, it's been neither since the "fix" was made) and the AC is, well, broken. I'm assuming they lied to us and put bandaids on it (we were told axles were replaced and AC was fixed). I will never buy a used or new car from here again - we live in town and have a total of 4 drivers in our house, so that's a lot of lost business for them.

I purchased a Tesla Model S from Ira Pre-Owned just over a month ago, and unfortunately, my…read moreexperience has been extremely disappointing. Within weeks of owning the vehicle, I was forced to pay $1,410.24 out-of-pocket for repairs--this included replacing the 12V auxiliary battery, fixing suspension issues that caused noticeable clicking noises during driving, and replacing both the cabin and HEPA filters. These are not minor wear-and-tear items and, in my view, should have been identified during a proper pre-sale inspection. Tesla's diagnostic report noted that the 12V battery was near the end of its life, something detectable through standard offboard diagnostics. The suspension issue--caused by dry half shafts--resulted in a $760 repair. This was a very obvious mechanical problem, and it's deeply concerning that it wasn't caught before sale, especially since Ira Pre-Owned claimed the suspension and shocks met NH state inspection standards. While I understand that I purchased the vehicle "as-is," I expected a reasonable level of diligence, especially from a dealership that confidently resold my clean, certified BMW trade-in. To their credit, the dealership acknowledged the filter concerns and provided a discount for those. ( $100 dollars that I never got) But the larger, more critical mechanical issues were overlooked--and I'm now left footing the bill. I've reached out privately with the full Tesla invoice and am hoping the dealership will take another look at the situation. I believe a fair resolution is still possible, but as of now, I would caution others to be extremely thorough when buying from Ira Pre-Owned.

Called to inquire about a Camry they had on the lot. When I asked what the price was the clown on…read morethe phone asked "what are you hoping it will be". After reading other reviews on the place I decided to go elsewhere. Sales staff is a disrespectful joke. There is no shortage of cars for sale out there. Why would anyone deal with these people?

I helped to broker transaction with McFarland Ford for a friend of mine and the process was as…read moresmooth as it can be. The friend picked up his Ford and when the issue with a battery arrived, he was given a new battery. Guys at this Exeter, NH Ford dealership also tipped of his fuel tank for the long road trip back home in Indiana.

do not buy from them!they are not a reputable dealer !they lied to me on trade said it wasn worth…read morealot because water leak which didn t have so they gave me way low trade and put my vehicle on lot next day for 6000 more than they gave me!we will not buy our fords there anymore bought 3 new expensive ones this yr from other ford dealers!

I purchased a Certified Pre-Owned 2023 Dodge Durango at the end of Aug of this year. I worked with…read moreScott T. Who I purchased my last vehicle before this one from as well. Scott was smazing! He worked with me to make the purchase happen and gave a grrat price for my tradein. Fast forward to today, my new Durango had a radiator hose that split coming off the highway and drained the entire coolant system. I had to have it towed to Foss to be serviced. They originally wouldnt be able to see iy until Thursday but was able to get it in Tuesday to diagnose it and order parts! Being this was a Certified Pre-Owned Vehicle, I didnt expect to be charged for this but received a quote of over 600$ between parts and labor. After a few phone calls, Tim Foss called me back and cleared up the confusion and agreed to cover all of the repair expense! I only buy from Foss because of stellar service like this. They truly are the best to buy from and have your vehicles maintained with. I did all my own work for years because I dont trust most mechanics to be fair and honest with pricing. Foss has always gone above and beyond and I would not bring any vehicle whether I bought it from them or not to anyone but them.

This is the worst place.You can buy trucks.Jason is a big liar.The only sell junk used truck and be…read morecareful when you trade your truck.Because these people give the title , with your name address and all your information to stranger person who buy the truck from them they always in a rush, even the financial guy and they never fix all the problems with the truck.before put it in the lot i had to come back multiple times to fix the problems , wasting my time , money and gas

I've had multiple bad experiences with the service department here. They've been rude and…read morecondescending on multiple occasions. Most recently I booked a service and reserved a loaner vehicle after receiving an emailed coupon for a discount to return. I decided to give them one more chance. I showed up 10 minutes early and was told that they don't do loaner vehicles for the two services I booked. My reservation confirmation showed a loaner vehicle but they refused to give me one, so I had to take my car and leave to make some work meetings. No one called or emailed me to say that they don't do loaner vehicles for the type of service I booked so I could come prepared to do work on site while waiting. And I've 1000% had a loaner vehicle for that kind of service before. I drove 30 minutes each way to have such a poor experience and wasted a significant portion of my valuable morning. They have lost me as a customer and as someone who's vehicle is 8+ years old, I will likely be in the market for a new vehicle soon and will absolutely not consider this dealership when it comes time to look.

My husband and I had a great experience at Audi Stratham last week. Our salesperson, Wayne, was…read morepleasant and efficient. We have purchased many vehicles in the past but this was by far the best purchase experience we have ever had. I highly recommend going there to purchase an Audi!