I can honestly say that the worst dentist I've ever seen was this one. They ruined all my teeth and caused my healthy teeth to require root canals. I still can't believe I let them work on my teeth. read more

Dr Rajabi did such a fantastic job putting cosmetic crown on my 2 front teeth. I can't wait to come back again for the ones next to those 2 and would definitely recommend him for cosmetic crown and any other dental procedures. He has such a gentle touch that I didn't even feel the injection which for me is one of the worst parts, I also fell asleep during grinding lol. His assistant and the front desk ladies were amazing. So professional and kind. The office I can say was the most beautiful and cleanest dental office I ve ever been in. read more

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I love this dentist and his staff! Dr. Rajabi is a wonderful caring dentist. He is caring and skilled. He has never rushed my dental appointment no matter what my issue might be. He takes his time and explains everything. I have never had to wait as he runs on time. His assistant Helen is great. She is so pleasant and competent. The receptionist Lena is very thorough and accommodating. She always finds an appointment time that works and always follows up and confirms. She is always friendly and helpful. The office is clean and parking is great. Besides general dentistry Dr. Rajabi has even fixed an implant for me! He also can make his own custom crowns which he has done for me instead of sending them out to a lab. Highly recommend this dentist and his office staff. read more

I've been experience dealing with the dentist before but this place is awesome Dr Rajabi really cares about the patient he listen and he is a truly professional I really enjoyed working with him with my last dental problems he basically took care of all of them I definitely recommend Portola dental read more

I wanna take the time to thank Alex Rajabi for doing amazing job on my crowns, he's been the best dentist I've had ever experienced thank you again read more

If you want to go to the worst dentist ever, then be my guest! But if I were you, I would not step foot in this recently remodeled office. While it might look good, you will be treated so poorly that you wish you never stepped foot in this place! I currently have Denti-Cal. I unfortunately could not see my old dentist due to the fact that I am disabled and out of funds. I have been disabled many years and have had a lot of work done on my teeth. I have been to excellent dentists in the past. I would trust my life with my old dentist. He has so much integrity. I went to see Dr. Alex Rajabi at Portola Dental this past year 2020. First around September for a consult. And then in December, I saw him as I needed a crown on Tooth #29. In September I was told that he does not do the cleanings under the Denti-Cal plan, so therefore I would have to pay out-of-pocket for the better cleaning! Rip off! I have had cleanings by other Denti-Cal dentists. But he is just trying to make more money. Then, in December I went back since they had a good price on a Zirconia crown. During the first part of treatment, Dr. Rajabi dropped the drill in my mouth and drilled a hole under my tongue. The dental assistant is supposed to hold your tongue! It hurt really bad! And no one ever apologized! Dr. Rajabi also kept throwing his tools on my chest! Really? That is a very bad habit and extremely lazy! Use a table! Please do not use my body! I have never had that happen before. I really couldn't believe it! Then when I went back to get the crown, I smelled cigarette smoke on the dentist! I asked him if he smoked and he said yes. I am highly allergic to these chemicals. And I have never met a dentist who smokes! So I had to breathe that in while sitting there. It was so strong, like a chain smoker. I expressed my reservation about getting back in the chair after he dropped the drill under my tongue! And finally, Dr. Rajabi reassured me and apologized for what happened. I asked him to please not throw tools on my chest, but it is such a bad habit that he just kept doing it anyway. I am already disabled. So everything he did just made me much worse! Then, once back in the chair he was fitting me for the crown. And he was just going to sit me up and send me on my way, when the assistant said how does the crown feel. So I bit down, and it was WAY too high! He tried adjusting it several times but it was still not right. Finally, he got so frustrated that he shouted, " I'm just going to saw this crown off and give you your money back. I am just not the right dentist for you! I was really shocked when he said that. But I thought to myself, "Do I really want to be here anyway?" He was obviously upset and swinging his hands around! I thought he better not cause any harm to me or he is going to be in a lot of trouble! He finally composed himself and then told me that I better get my crown taken care of right away! And that he was not going to leave the build up there! Oh thanks a lot! What he did was a crime! Just leaving me like that! I don't know who these dentists think they are, but I am done! From what I read and researched, these Denti-Cal dentists are all crooks! Just trying to get your money so they can pay for their fancy cars and houses! Shame on you for taking advantage of the disabled!!! I was finally able to write this review because most of the time I am too sick to deal with any of this stuff! But people need to know! They need to be protected against unprofessional and evil people like this! And I also have to mention how horribly rude the receptionists are here! And after they refunded my money they would not even give me a receipt. They asked me to print it out at my house. So cheap! This is all a reflection of how the dentist is! He hired them! But a special shout out to the lovely dental assistant who took the time to care! read more

Went to Portola Dental for Lumineers, Dr LeBlanc and the staff gave such excellent service. They explained the whole process step by step. I thought the procedure was going to be difficult, but it wasn't. In no time I had a beautiful smile. I would definitely recommend anyone who is unhappy with their smile to go see Dr Leblanc, for Lumineers, they make a world of difference. I've been complimented on my smile quite a bit, its given me a boost of confidence. I will continue seeing Dr LeBlanc for my dental needs, I liked the way he treated me as a patient, and his staff, Audra, Judy, Janell, Cristina, and G Were all very helpful through all my visits. I highly reccomend Portola Dental, for your dental needs read more

Dr Rajabi was very professional and nice. He did my two implants and one filing and I was so happy with his service. The front desk Lina and his assistant Helen were both very friendly and professional too. I love this place and I will follow him wherever he moves. read more

Best dentist ever. Root canal no pain whatsoever. He has blessed hands, very gentle. Greatest dental experience i have had in 65 of my life. Everyone there is great. read more

Just called to make an appointment (new client) the receptionist was so incredibly rude with the ugliest attitude. I felt like every question I asked was not acceptable. I asked her what paper work I needed to fill out, and who would be pulling my wisdom teeth. She responded with such attitude in a way that I should already know....like I was waisting her time. Not a good impression, so on to the next place. Not even giving this place a chance with how unprofessional the receptionist was. read more

This place is a ripoff. Do not expect good work from them and they will try to up sell you nonsense like fluoride treatment. Beware of extra charges and work quality on teeth read more

I just had a fabulous experience at the dentist office today. Who can say that?! Dr. Rajabi was very personable and very interested in how I was doing while "in the chair". He listens to issues you have been having and tries to make the experience as pleasant as possible. Christina and the front desk are on top of everything, from insurance to calling to follow up and reminders. read more

I had fractured my tooth and needed immediate dental care. I had been a patient at Portola Dental in the past but hadn't visited in for a few years. I called the office and Christina made an emergency appointment for me the next day. I'm so glad she did. This was my first time seeing Dr. Rajabi. I couldn't have has a better experience. I was not kept waiting and found the Doctor to be kind, knowledgeable, skillful and accommodating. Christina in the front office worked with me and I was more than satisfied with the financial piece of my experience. Everyone is top notch! Fully recommend this practice. Louis J. Pavan Fullerton, CA read more

Clearly both dentist and assistant are professional in their work and I recommend this office to other people. The only con I can mention was my last visit at 8:30 morning when I got there the secretary apologized and said dr is sick and can't make it. That was a disappointing as I took time off from work to be able to make it but the dentist didn't bother to inform his patient about that. And interestingly They put the note on the reception desk that if patients don't show up for their appointment they will be charged for 50 dollar. Apparently they don't respect their patients time. Hope it never happens again. read more

THIS RATING IS ABOUT THE STAFF @ PORTOLA DENTAL...I did not have opportune time to properly evaluate Dr.Rajabi as a dentist. Went to this office because I was impressed by the way the dentist answered some of the reviews and intended to turn opinions around. Went in due to pain after treatment from a different office & dentist. Called today and spoke to "Candice" who was very rude and argumentative with me; she talked over me as I attempted to clarify what it was that I needed after seeing this dentist, examined & xrayed. She read the chart like she had no idea what she was talking about...she certainly doesn't understand what a second opinion entails. Also the dental assistant x-rayed me without placing the protective lead apron & collar on me when xraying. The office staff is so poor and fumbles through their duties compromising care...it is enough for me to say...go somewhere else...staff should reflect the integrity of the dentist. Very upsetting, very immature staff... and very UNPROFESSIONAL! read more

I had a VERY Pleasent experience at PORTOLA DENTAL, today! Dr. Rajabi and his staff were kind and helpful. I was also impressed by the way he answered my questions and he was super gentle with the numbing injection. I felt ZERO pain or discomfort. I have my smile back and feeling pretty good about my CLEAN mouth ... :-) read more

I picked this dentist because of the location and a review of their dentists (very good as per the Google Reviews). I went in for a checkup and had xrays done (on a Saturday) and was very pleased with the professional appearance of the office. The professionalism stopped there. The front end customer service was attrocious from the start. The receptionist's boyfriend was there acting like a fool messing around with the kids' play area and generally occupying the receptionist's time. I had to wait about an hour and a half (I had an appointment) to get started. After I was finally taken back to get xrays I was worried to see that the person performing the xrays on me didn't know how to use the equipment. Not a fun prospect when ionizing radiation is pointed at your head. After someone who actually knew how to use the equipment was brought over and performed the procedure I was told that they still weren't ready and I was brought back to the waiting room and left there for approximately 20 minutes. After my second wait in the waiting area I was brought back to a dental chair and waited lying in the chair for another 20 minutes before the doctor arrived. He was a happy diversion from the complete unprofessionalism I've experienced to that point. Very pleasant, knowledgeable and was not in a rush to push me through and get onto the next person. I was told I had no cavities but they wanted to complete a deep cleaning with antibiotic irrigation. The antibiotic irrigation sounded fishy to me as it more than doubled the overall cost of the procedure. I was told they didn't have time to do it that day and I would have to make another appointment. I made the appointment for a Saturday in the future and went on my way. I received a voicemail from one of the two girls (I say girls because they practice the business elements of that place with completely unprofessionalism and could not seem to care any less about their conduct) stating they needed me to reschedule. I called and was told that they can't do Saturdays anymore (the precondition of my business there in the first place). My job schedule makes it impossible for me to be there during their M-F business hours so I am out of luck on the xrays already performed. Time to look elsewhere. I highly recommend against this place. I sincerely hope the doctors handle the front end of their business before it is too late. As I said, the actual medical personnel seem to have it together. The only way to improve is by hearing honest criticism and it seems they need to clean house up front. Sad experience. read more

I have been going to Portola Dental for quit some time and have always found the experience to be fantastic. From the front desk staff to the all the doctors and hygienists, everybody makes you feel welcome and the care is exceptional. I actually LOOK FORWARD to my dentist visits! read more

I would give more stars for the doctor but her staff here is horrible. Front desk lady is very, very, VERY rude! And on top of that, she brought her dog into the dentist! TALK ABOUT UNSANITARY! Every time I asked her questions, she would reply as if annoyed and angry. What ever happens outside of your workplace, don't bring it in and pawn it off to your patients! I'm currently sitting in the waiting room and been here for 20 minutes after my appointment was finished and she still hasn't called me to talk about prices/insurance. I think it's time for a new dentist. read more

One word...AWFUL. The girl at the front is a gem. But the dentist and the hygienists we're incredibly RUDE. I was voicing my concerns with my problem teeth and asking about how they clean teeth and they basically had no regard for my feelings at all. Not to mention, they are out for your money. The dr didn't even explain ANYTHING to me. He sat back in his office and I found out from the receptionist which teeth needed treatment.. RIDICULOUS. I will NEVER go back again. read more

Dr. Sasha and his entire staff are some of the best medical professionals you will find in Orange County. Teeth cleanings, invisalign, fillings, specialist referrals, all very positive experiences. I highly recommend Dr. Sasha at Portola Dental or Heather Ridge Dentistry to all. read more

If I could give negative stars, I would. Upon google search and entering the establishment all seems well. BUT The receptionist is RUDE. First of all, the first time I tried to go to the dentist here I ended up sitting around outside of the establishment for an hour and a half. My calls were not answered and when I finally got a hold of someone I found out that no one was coming. They had messed up and forgot about our appt! I was told I would be able to be seen then have my wisdom teeth removed that same day so I took off of work. Going to the dentist is hard enough for me in the first place, and this was the second time I had to get my wisdoms removed because my previous dentist had botched it; leaving half a tooth on each side of my bottom teeth. So, I rescheduled with them. They assured me there would be no problems, I could have them taken out the same day, they would even give me a discount. So I missed school and what do you know, they cant do my wisdom teeth. They wont. And they gave me attitude in regards to the discount they promised me. So, After dealing with the rude dentist and being denied the promise they made me twice, I asked them to write a letter explaining why they would not work on me. I had to fight tooth and nail just for this letter. He continually rejected my requests until finally he agreed. Also, they sent me spam along with all of their other patients. I could see every other patients email and they could see mine. Our privacy had not been kept. Do not go here. They belittle you and they do not keep their word. Patients are not their first priority. read more

4 stars for doctor Rajabi, but one star for his staff at the Irvine office (OC Dental Group). The lady who answers the phone is rude. in one incident I asked her to send me my x-rays and she said she'll do it in 24 hours, and after the 24 hours passed I did not receive them and when I called, she said that if I want them now I'll have to pay $25, otherwise I'll have to wait for 24 hours, and when I told her the 24 hours already passed she replied with a mean attitude that she will send them as soon as she finishes what ever it is that she's doing. In a second incident I called to get an appointment and she told me that this procedure will not be covered by my insurance because it is not the recommended procedure, so I contacted my insurance and they confirmed that they do cover it, so I guess she was judging based on advising the more expensive procedure, without even consulting with the doctor ( looks like she has a dentist degree but prefers to answer phone calls at the dentist office). read more

Wow is all I can say. They are a prime example of what's wrong in the dental industry. They tried to pull the "you need a deep cleaning for $300+" routine and the worst part is they refused to clean my teeth UNLESS I did the deep cleaning even though I had no cavities and accordidng to them only 2 deep pockets in the back of my mouth. And they never even let me see the dentist. All I saw was the hygenist and the front office girl who tried to sell me on the deep cleaning and when I said no, she said they would not do the regular cleaning. The sad part is, when I said I won't do the deep cleaning the girl acted like "whatever" like it happens all the time and let me walk out and didn't even try to bring the dentist over to explain. Don't ever go here! read more

Wow, I'm so sorry I ever took my child here. I called to try to schedule an appointment and the receptionist responded with such an attitude I don't want to go back. She was like "I told you...." Really, really unprofessional. Praying I can get another dentist to fill the two cavities my daughter needs filled. I don't want to go back. read more

This was my first visit to this office with the new ownership after previously seeing Dr Rahnama . My tooth was chipped and I needed immediate help with the repair and pain. My whole experience was refreshingly positive. The front office staff was professional ,timely ,and courteous. Dr. Rajabi and Dr. Lam were very honest with their clinical diagnosis and repaired my chipped tooth seamlessly. I was in and out with my old smile back and no more pain. This practice is by far one of the best dental practices I've been to and I would recommend this place to anyone that wants an exceptional patient experience ! read more

I did not have the same experience as some of the people below... I had exceptional service, the staff was great and they took excellent care of me. I found it very easy to schedule appointments, I was never put in a situation where I was being "sold" on something and I will continue to recommend them to friends and family. Most importantly, the outcomes of the work I needed to have done were perfect! Thanks Portola Dental! read more

The only reason I'm giving this practice two stars at all as opposed to "0" is because of my personal experience dealing with Dr. Rahnama and a few of the hygienists. The front office staff seems like a bunch of chickens with their heads cut off; whether I'm dealing with trying to make appointments, receiving appointment confirmation, follow up, or any other front desk matters that I cannot bypass to receive treatment (even if it's just a cleaning) - it's always very frustrating the lack of professionalism and nonchalance with which they operate. Considering that I actually really do like Dr. Rahnama - he is so friendly and truly cares about your dental health, it's a shame that the front office staff can't get it together. I also don't like how they took away Saturday appointments, which is one of the reasons why I even bothered coming to this practice in the first place. I'm now looking into finding a new dental provider. read more