Little but mighty! I have visited the shop many times over…read morethe years and I have always been impressed with their services. Time is money and they saved me money when they saved me from making trips to the post office and the store when I needed to ship packages, or to copy keys and they even offer notary services at a reasonable price. They are friendly and helpful. I'm so happy to have them in my neighborhood. By the way they also have greeting cards and even nice stationary!!! I am a VERY happy customer.

I've been coming here for over 14 years and over time the main lady has been less and less patient…read moreor just plain rude. I have never ever been disrespectful so I don't know if it is just me or it's with everyone. She used to be so so nice and I looked forward to coming here because she was personable and pleasant. Now I just dread it and usually avoid coming anymore but today that wasn't an option. I try not take it personal but today was just a bit much.

Printing and shipped two package. The associate who assisted me were helpful and knowledgeable…read moredespite the long lines.

I have never experienced such unprofessionalism and blatant disregard for customers. The employees…read moreat this location are incredibly rude and act like helping you is a massive burden. Worse than the attitude is the sketchy handling of packages. My package was marked as 'delivered' and signed for by staff using completely different names than their own. When my wife went to pick up the package that they signed for, they suddenly 'can't find it' in the system. This isn't just bad service; it's a total lack of accountability. Avoid this location as an access point. Daniel is very unprofessional and rude!

I had been calling but no answer Okay so I came and young…read moreguy was all lone here he stated. I ask for some Avery stickers He didn't seem to know what I talking about But he did say Try Ralph's market I said really Yes they do have some stuff there This annex was empty And did I buy a few cards from for the card section It's under new ownership he said And his coworker didn't show up he was all alone

horrible customer service. the owners are from india and have no idea what proper customer service…read moreis. do not go here. everything is over priced.

The service when I came in the morning was just welcoming the ladies (Nhia & Vanessa) are sweet and…read morevery attentive. Fast service my New UPS Store now.. Came in for amazon returns/drop offs was in & out... We need more employees like them

I wanted to update my review from August 27, 2025. It is my experience that the staff at UPS…read moreBroadway store are friendly, professional and respectful. I actually look forward to going to this store as they always make me feel welcome and comfortable. It has been this way it is each and every time that I go into this UPS Store. I do not plan to go to another UPS Store when I can get this quality service and professional, friendly service. Thank you Iris and Vanessa! It's always nice seeing you! Thanks for doing such a great job! m~

Natalie, the manager at Savon Storage Chula Vista, is absolutely a bright star. She is beyond…read morehelpful in that she's super friendly, competent, communicates well, remembers everyones box numbers (!) and even helps carry out packages(!!). I really appreciate her great customer service and the office is always clean and pleasant. Delaine Hackney

Went in to rent a unit, the people at the front wouldn't honor the 50% off for 2 months coupon that…read moreis listed on this Yelp page. They said some random person put the coupon on this page and that the "owner" won't even honor it, Then to top it off, Natalie the manager was RUDE & spoke in a condescending tone, she said it's based on availability but it doesn't say that on this page, she also said the coupon didn't exist (so which one is it Natalie? Or are you just making up your own rules?!) That's some bs. Going to another storage facility.

6/2/26 Wow!…read moreAbsolutely WONDERFUL customer service! Not a thing of the past here! From now on this my go-to place for shipping, copies etc. Husband and wife team is friendly, efficient, and honest. Amazed at the cleanliness, organization and calm setting. Fantastic all-around! Nancy

Phoebe is the sweetest and kind person ever. She helped me deliver an iPad from CA to TX. She went…read moreout of her way to cut up a card board to protect the iPad screen for me she's such a blessing. The business is chill and I can even send my AMAZON RETURNS here. They also started a Pokémon mystery card dispenser. It's in El Cajon so easy to get to and Phoebe always helps with whatever you need. Great service and great air conditioning lol I'm a fan. :)

I honestly have never left a review anywhere before, but I felt I truly needed to for PostalAnnex+…read more#241 in El Cajon. I walked in after spending an entire day dealing with a complicated situation that I couldn't resolve on my own. I was exhausted, frustrated, and honestly not sure if things would even get finished that day. From the very beginning, the staff here treated me with genuine care and respect. Instead of brushing me off or giving quick answers, they took the time to fully understand my situation, looked into details that were not even their responsibility, and patiently worked through everything step by step. What stood out the most was that they went far beyond what was expected. They didn't have to make extra calls, research additional information, or stay involved until the very end--but they chose to do so anyway, with kindness and a positive attitude the entire time. By the time I left, something I had struggled with all day was completely resolved, and I felt nothing but gratitude. If you're looking for a place where people actually care about helping you, not just completing a transaction, this is it. Professional, thoughtful, and genuinely exceptional service. Highly recommended.

I have come here a couple of times to get documents notarized. The service was quick and the people…read morethat helped me were friendly.

All the employees are courteous and represent the values of the owner - the key to successful…read morebusiness. I would suggest that they return to the two spaces they used to have - with the uptick in Amazon and especially catering to the "Return Addicts" that love to click and buy, and then return dozens per week ha ha. When Dennis started to charge for not picking up within his 'storage calculus' we thought it placed an additional burden on the associates (the bearers of bad news). I have been with them through 3 owners for more than 35 years since the old retired Navy guy started on Orange Ave. Cough up for a larger space - it's possible you are not in compliance with the overly regulated California aisle regulations as well as NFPA. Exits clearly marked, Reunion maps. And so on. A friendly reminder that you ought to keep customers safe as well as associates. I will never move, even though some tough competition has opened up, for example, on L Street Self Storage, where we have a storage space. Best wishes.

Coming back here to give an update, they found the title in the warehouse and was eventually…read moredelivered. Upsetting that I had to call a rep in store and file an investigation for my missing envelope but thankfully all is well. Just a hassle dealing with this especially with an important document. I'm iffy about going in again but glad it all worked out.