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    Potbelly

    3.8 (127 reviews)
    InexpensiveSandwiches, Fast Food, Salad
    Open 5:00 am - 10:00 pm
    Updated a few days ago

    Potbelly Photos

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    From this Business

    POTBELLY ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Good for kids

    Recommended Reviews - Potbelly

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    Reviews With Photos

    This was my $18 sandwich.
    Doug N.

    1-Star Review -- Potbelly Sandwich Shop (Dulles Airport, Concourse A) In 53 years, I have never written a bad review. But I genuinely feel a moral and legal obligation to share this experience, because what happened was beyond unacceptable. I approached the Potbelly Sandwich Shop in Dulles Airport (1 Saarinen) and immediately encountered what can only be described as the worst customer service I've ever experienced. Three employees stood together talking and completely ignored me. I walked to what looked like the order area -- no signage anywhere -- past a young man who was the only one actually working. When I finally asked for help, one of the employees snapped at me, in a harsh and dismissive tone, "Do you want to order? Then you need to go back there and order." No greeting. No assistance. Just attitude. I ordered the Avo Turkey. The key word here being "Avo." They handed my sandwich off to the toppings employee, who then asked me what toppings I wanted, even though the ingredients were clearly stated on the menu. Then the same rude employee asked, "What did you get?" as if she had paid zero attention to the entire process. That's when it hit me -- they were charging me for the avocado without putting any avocado on the sandwich. When I pointed it out, she begrudgingly unwrapped the sandwich and slapped some on, then reassembled it like she was angry I caught the mistake. I'm sorry, but this felt like a slap in the face to me, to Potbelly Corporate, to their shareholders, to Dulles Airport, and honestly to the entire city of Washington, D.C. This ruined my day and my 6-hour flight. It was like watching an episode of Beavis and Butt-Head -- except those two would have provided far better customer service, and at least they're entertaining. Do better, Potbelly. Much better.

    Rara Q.

    The bread's just okay, but the overall sandwich flavor is good. It's not the spot if you're looking for a really satisfying, "wow" kind of sandwich, but it works great for a quick, balanced meal when you're on the go.

    Robert S.

    I am a big fan of Potbelly. Whenever I see them around, they become one of my top choices of fast food places to go. I like grilled and hot sandwiches, not a big fan of cold cuts or sandwiches that are served cold. Here they prepare your sandwich, the way you like it and then it goes through the toaster over conveyor belt, making the entire sandwich, hot and toasty.... Then they place whatever toppings you want. I got the grilled chicken and cheddar and it was yummy.... Lots of table in front of the restaurant to sit down and eat.

    the interior of a potbelly sandwich shop
    Eva G.

    I know their specialty are sandwiches and they are good, but you need to try their soups! I ordered the Broccoli Cheddar soup. Omgggg it was delicious. Perfect in flavor and not salty at all. Was glad I ordered that. Can't wait to try other soup choices!

    Bacon egg and cheese sandwhich
    Jerry T.

    Service was really fast and got my order in so I can pay and run to my flight. Price is fairly reasonable considering the airport pricing. But overall food was great and filling before in flight snacks. Workers were nice as well so that's a plus for sure.

    Lu-Shien T.

    Probably the best value for money in the terminal. Efficient well made sandwiches. The original was plenty. Big if you are ravenous. Will have to remember this place to bring sandwiches onto the plane

    Chocolate milkshake
    Rabia J.

    Potbelly ' neighborhood sandwich shop' - - It's a sandwich shop in IAD terminal B with a ton of options like: prime rib, Turkey, chicken, tuna, skinny choices (with few calories), peanut butter and jelly, Mediterranean, veggie sandwiches. In the menu also they have have Mac and cheese, sides, salads, soups etc. In drinks they have made to order milkshakes. I ordered the milkshake in chocolate flavor. The employee was efficient in making it and it tasted good. It came with a little cookie on top of the straw. That was a cute touch. The prices not steep as some airport choices. My order was to go before my flight. But they do have a good amount of seating in their small shop. Overall, decent quick place to pick up or sit down to eat or drink before flight time.~

    Farmhouse Salad (To Go.)
    Shante A.

    This was my first time noticing the rise of both hunger and emotions. With an "Eat first, snap later-" kind of mood. Potbelly's Sandwich Shop caught my attention for dinner. I had the urge to taste both Potbelly's Traditional Dressing and a simple Balsamic; therefore, I went Dutch on their Farmhouse salad (a rendition of a Cobb salad.) I drizzled half with their traditional dressing and the other half with their balsamic dressing. This salad had my taste buds singing, "Old McDonald had a farm. E-I-E-I-Oooh... with some oink, oinks here and cluck, clucks there... here's some bacon bits there's some diced, boiled eggs... and every where was a layer of deliciousness within a bite. One of the Austrian Airlines' flight attendants couldn't resist complimenting the salad.

    Tuna Salad & Swiss
    Che M.

    Scary! My stomach is quivering just thinking about the person who eats this tuna salad! is that milk or mayonnaise? Yikes!

    Chicken Pot Pie soup
    Anne S.

    The chicken pot pie soup was so good a gobbled it up quick and wish I had bought a large. It was just the right thickness and seasoned well. I bought a tuna sandwich as well. It was good but I asked for mayo and the person forgot to add it. So I ate it later. I took off 1 star for the mayo because I was starving. But the soup was GREAT!

    Turkey 6in

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    Awful. Gave me walnuts in oatmeal instead of cranberries and oatmeal was runny thin soup. Seemed to not care at all.

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    Page 2 of 4

    Ask the Community - Potbelly

    The Burger Shack - Chantilly

    The Burger Shack - Chantilly

    4.2(1k reviews)
    4.6 mi
    $$

    This was our first time visiting The Burger Shack and we had a great experience! We did an online…read moreorder since we have a little one and wanted to get our food to go. They have a great selection of burgers and hot dogs with options to customize your bun, toppings, and doneness. We ordered two classic cheeseburgers on brioche rolls and split an order of the loaded fries. The food quality was great! The ingredients were fresh and much better than you would get at a chain restaurant. The loaded fries were filling and delicious too! I also appreciated that my well-done burger was juicy, but wasn't greasy. My husband and I will definitely be back the next time we're craving a quality burger and fries!

    Stumbled upon this spot after a coffee run and exploration day in the area. I immediately went to…read moreyelp and saw they had 1k reviews so thought why not give it a try. And we needed something quick as traveling with a baby equals time crunch. So let's get to it. There's a small parking lot and seating inside and out (picnic style tables). I got sliders and my significant other got a personalized burger. In addition we also got chili cheese fries and tater tots. We had to get this to go so I was quite happy with the temperature and taste when we got home. Surprisingly all the food maintained its quality and warmth on a 20 min ride. We both really enjoyed the burgers and I was surprised by the sliders. Most sliders don't fill me and I feel it's always missing something. These mini burgers were super filling and felt like I didn't have to miss eating a big burger. We both enjoyed our sides. I think my significant other heated up the fries later in the evening and said it was still pretty good. I myself reheated my one mini burger I had left and it still tasted like I just got it recently. Hoping to visit again and try more items when I can.

    Photos
    The Burger Shack - Chantilly - Front counter near where you place your order.

    Front counter near where you place your order.

    The Burger Shack - Chantilly
    The Burger Shack - Chantilly

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    Potbelly - sandwiches - Updated September 2026

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