Dropped in on a rainy Saturday after my shopping at Trader Joe's. It's my first time trying Potbelly subs. Place clean and my eyes immediately went to the menu to see if they have vegetarian options. I asked the person taking my order and she suggested the veggie melt or Mediterranean that they can take the meat out. I opted for veggie melt and they have lots of options for toppings and sauces . I got the works and added the spicy ranch. Second order was the chicken avocado wrap and did the same with the works topping. Our food did get a little soggy by the time I got home and opened it. But will say I enjoyed it and was stuffed. I will go back to try the Mediterranean. read more

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Toasted subs, prepared and assembled right in front of you, from decent ingredients. Potbelly sandwich shop was founded in Illinois in 1977, but took until 1997 to expand...now having over 400 locations throughout the States. The many locations in the Seattle metro area have opened very recently, with this location in Redmond being the easiest to get to for me. To continue the theme of a sandwich dinner, I decided to walk to the nearby Potbelly to pick up a couple of sandwiches, but mainly to satisfy my craving for a genuine hand scooped ice cream shake. I carried it back to the apartment, and provided a nice repast for us on a Sunday night. First, the vanilla and strawberry shakes ($5.59 each) were very good. It uses hand scooped vanilla ice cream, mixed with strawberry syrup and milk in a blender. The vanilla shake was better than the strawberry, mainly because the strawberry syrup didn't really add as much flavor as I would have liked...but the base was excellent, using good ice cream. Cubano ($10.99), mixing ham and pulled pork with swiss, toasting it, then adding mustard and pickles. Cubano ingredients, but no sandwich press and the bread was wrong. Since I knew it wasn't authentic, decided to also add giardiniera, which was my mistake...it tasted fine, but completely overwhelmed the sandwich. Toasted Italian ($10.99), salami, capicola, pepperoni, and mortadella with provolone cheese. One can add any toppings you want. In my case it was lettuce, tomato, mayo. It's was a good sandwich. The bread for both sandwiches seems to be Torano, which along with Gonnella, are the two Chicago-area bakers known for their french rolls used to make subs and especially Italian beef sandwiches. This is different than most other sub chains that make their bread in-house. I thought the bread was fine, especially when toasted. Also the topping called hot peppers is really Chicago style giardiniera...really authentic...reminding me of Chicago. They also have a large selection of different soups, including a good beef chili I've had in the past. The store actually did remind me of sub shops from where I grew up, and thought the prices for the location were reasonable as well. read more

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Potbelly is always a great sandwich spot. I ordered the italian this time and it's always tasty. Got it toasted of course. Wish this location was a little bit more accessible, just limited parking. read more

Sandwiches are fine, they're exactly what you'd expect. I've tried the turkey avocado and the chicken and cheddar ones on whole wheat bread. The turkey sandwich is something you really can just duplicate on your own - there's nothing that really stands out about this one. I did enjoy the chicken and cheddar one a lot more - the chicken is super tender and flavorful, and they give quite a good portion of it too. The thing to get here though is definitely the cookies. I had never had them before, and the first time trying them I was blown away. They're huge and really sweet, but so so good. The oatmeal chocolate chip is crispy on the edges and soft and chewy in the middle, and has the perfect amount of chocolate within. It also has the nice nutty caramelized flavor to it. The brownie cookie is also fantastic - more on the soft end all around but so soft and chocolately. You must try them!! read more

Potbelly - Turkey sandwich and Oatmeal Chocolate Chip Cookieoatmeal - Sandwiches Near Me - Bellevue, Washington

I love the quality of the food here but the restaurant is always dirty. It's a shame cause the staff are super nice at this location too. Maybe the owner should hire additional workers so the restaurant is clean? Just a thought but I would have done 5 stars had it been. read more

I got the pizza melt and it was a mess. Very sloppy to eat and honestly not a lot of flavor. It was also cold so not sure if that's normal since it's a pizza "melt". This is my second and last time trying a sandwich from this place. Could be better. read more

Can I just say that the service and food quality are superb! Yesterday was a BOGO so I was fulfilling a super large order from a group of people. I called the store like at least 3 times to make sure I got my 14 orders right for everyone and Cassidy was a hero that day. I had a bunch of special requests like tomatos, pickles, ranch on the side and she went above and beyond to accommodate. I called around 9:45am asking if it was feasible to put in a large order pick up at 11:15 and she said they could do it. When I arrived, on the dot 11:15 my orders were packed and ready to go. The best part too was that the sandwiches weren't soggy at all which was my concern since we wouldn't be eating them until around 12:30. The new garlic aioli sauce is amazing and the hot ranch was soooo good. I love these new sauces that Potbelly came out with. All the ingredients like the lettuce, cucumbers etc were fresh. I honestly don't know why this place doesn't have higher reviews. Cassidy was amazing! Thank you Cassidy for accommodating me and going above and beyond. I am definitely a happy customer and will return!!! read more

our favorite local Potbelly location! Tried the Jalapeno popper chicken sandwich, it super hot! and delicious. not for the faint hearted. delicious jalapeno poppers along with chicken and jalapeno cream cheese and jalapeno crips. it's Jalapeno 3 in 1 bomb shell exploding in your mouth! and then the other usual of salad & soup! chicken pot pie is our favorite, good crunchy pot pie crust with juicy, soft chicken. super fast service, you place the order from the comforts of your home and its ready in the shelve when you come over! lots of parking! read more

I ordered a half salad and soup. The salad came in the smaller bowl as usual, but it was only half full, so I received a quarter salad and soup. This is the second time this has happened to me. I called and received nothing. read more

Potbelly - 1 quarter of a salad - Sandwiches Near Me - Bellevue, Washington

The sandwich shop. Hot or cold sud. Great Chicago style of sandwich sop You can also make your own sandwich At the Sid shops

My boyfriend picked up Potbelly sandwiches for lunch and we enjoyed them! We both ordered the BLTA and they were tasty - I thought the regular size was a really good portion with a solid amount of toppings. Will be back whenever I'm craving a sandwich! read more

Potbelly - BLTA - Sandwiches Near Me - Bellevue, Washington

Every time I tried to order from this location they always missed something's from my order. Ordered farmhouse salad and should come with bacons and no bacons. Lettuce are no fresh as some of them are rotten. read more

Potbelly - No bacon and some lettuce were not looking fresh. - Sandwiches Near Me - Bellevue, Washington

Potbelly's is not what it used to be. The sandwiches are pretty expensive and are frankly more of a mayo mess. Their veggie offerings are pretty bland. I am moving on...good bye read more

Ordered half Grilled Chicken sandwich and Chicken Salad sandwich. I really liked the grilled chicken, it was fresh, toasted, and hot. Had a perfect balance of veggies, chicken, sauce and cheese. I enjoyed the taste of multi-bread as well. Before trying this, I was a "subway" fan. But after this I don't think I would go to an other subway again! read more

Just had sandwiches from there for the first time, but definitely not the last. Both were delicious. Anthony and his crew were friendly and helpful. We will be back. read more

The sandwiches are delicious and the soups are just ok. The soup is also very expensive for what you get both in quality and quantity. They also will charge you $4 for a 20oz bottle of soda. The sandwiches are quite good though and I will come back to get more of them, just no sides or drinks until they come to earth a bit on those items. Inside there are plenty of tables to sit and eat. It was clean and felt similar to a Jimmy John's inside. read more

I love potbelly, they have great sandwiches soups and drinks, and their cookies are really good too. Doesn't take too long to get through the line, and i like the decor inside read more

I had long been curious about this restaurant chain of subs, and decided to try their signature milkshakes while I was at it. The prices seem to be roughly on-par with the other common submarine sandwich chains. ----- Mediterranean Sandwich: grilled chicken, feta, zesty hummus, artichoke hearts, roasted red peppers, cucumbers ($9.59). I picked the Original size with Multigrain bread. For the toppings, I added lettuce, onions, tomatoes, and pickle. The chicken and bread were standard in terms of quality. The artichoke hearts and roasted red peppers were the highlights among the toppings. When unwrapping the sub I did spot an eyelash though. ----- OREO Cookie Shake ($4.79). The shake was surprisingly light in consistency and not that smooth in texture, perhaps because I did not drink it immediately. As for the flavor, it was not that rich in OREO. ----- I had set my order to be picked up right at opening time, so I did have to wait a few minutes for it to actually be ready. The employee preparing my order was courteous and swiftly handled my order. Only indoor seating is available at this location. Wi-Fi is provided. read more

Potbelly - Mediterranean Sandwich: grilled chicken, feta, hummus, artichoke hearts, roasted red peppers, cucumbers ($9.59). OREO Cookie Shake ($4.79). - Sandwiches Near Me - Bellevue, Washington

Ordered and will never again. ordered online on their website scheduled delivery was 1:30pm I called at 2:00 and was told that DoorDash never picked up and that they would remake and have it delivered. TWO HOURS LATER still no food called only to be told to take it up with DoorDash. I said I ordered on their website why would I want to take it up with DoorDash. The employee hung up on me. Called again spoke to a woman who informed me that their manager had gone home for the day and that she would have to call me back on Thursday when she returns. I ordered on a Tuesday. I asked what the Managers name is and was told Cassidy. I also asked for the employees name who hung up on me and his name is John. Thursday came no call talked to the assistant manager, Anthony who informed me that he had heard what happened and will text Cassidy to call me. Never received a call back. By the way food was delivered at 2:45pm and I refused it because it was over 2 hours late!!!!! Lousy customer service. I reported via my credit card company who is investigating. read more

Sandwiches are always good Great staff! Highly recommend Always get the wreck it's the best read more

Sad panda sandwiches. I've been going here for years since our little ones were as little as can be. A 'funny' thing happened - as the number of employees went up the service has gone down. We order on the web and pick up where there are six employees that used to be two or three. The place has quite a few customers but is as silent as death. It used to be that the staff was chatty, friendly, and skilled. Now it's quiet and they miss things. Make sure not only to check your bag but look inside your sandwiches. We've gotten hamless ham sandwiches and toppingless salads. It burns me to include tips on the app, so I'm dropping this warning to make myself feel better and give you a warning to look in your sandwich if it matters to you. Thanks to anybody doing service work - it's tough work - but a hamless ham and swiss? No thanks. read more

Lovely people, nice shop. I love the Mediterranean and Italian. I am a vegetarian. Maybe chickens greater here. Veg is decent. :) Artichokes are canned. Dips are okayish Love the horseradish aioli. The staff workers are so sweet. They places customers first. Get pickles too. This place is nice. Love potbelly. I am a loyal customer. read more

ARE YOU KIDDING ME?!??! I ordered just a skinny grilled cheese on multigrain bread. They put ONE SLICE of cheese on the bread & I asked for mayo. They charged me over $6 for that, even when both the other employees were consulted. They didn't even ask if I wanted to add cheese on for an upcharge. If it wasn't for me wanting hear & wifi while my dog got groomed next door, I would have just walked. read more

Potbelly - My $6.69 "grilled cheese" sandwich! - Sandwiches Near Me - Bellevue, Washington

Good sandwiches, but the service leaves much to be desired. It's nearly impossible to get them to put items into a bag. They just expect you to leave holding 4-5 items in your hands. They have bags, but will refuse to bag your items for you. McDonald's doesn't have this issue, potbelly shouldn't. read more

One of my greatest discoveries lately, I'm not sure how I went this long without knowing about this chain. Cheap, fast, delicious. I miss Quizno where they toast your sandwich for you and the meat taste real, but I've found a substitute! For a skinny sandwich which is plenty for lunch, with tax and tip, it only comes out to be around $8...but the main thing is that it's a damn good sandwich. It's very simple, you pick the size and type of bread, which filling you want, and after it's toasted, you pick the toppings. I do wish they have more sauce options like Subway, but mayonnaise will do. This location is next to Trader Joe's, plenty of parking in this lot. Tell me about your experience if you've been here or is going to after reading this review:) read more

Decent option when you need food to go. We've been buying their Italian sandwich and taking it with us to hikes or outdoor activities over the summer. We've definitely enjoyed eating the sandwiches in nature. Fastest way is to order online and pick up in person. They are not good with phone orders or curbside pickup; would take way longer that way. Give it a try next time you need quick food for your outdoor activity. read more

I just don't get how they get so behind. My order said it would be ready at 1230 and took an extra 45 mins. It's just making sandwiches and pouring soup. Idk other sandwich shops don't seem to have an issue being fast ‍ but more so if for some reason it's gonna be a long wait why is the app not updated to show that ? That's what the company needs to fix. Shouldn't have said it would be ready in 15 mins if it was gonna take an hour ‍ some people are on work lunch and if I knew it would take and hour I would've waited to take said lunch.... So irritating. read more

Always stop by and grab a grilled chicken sandwich whenI am around. Very light sandwich so I am not guilty about carb taking yet, confident with protein and veggies. Recommend! read more

Potbelly - Menu - Sandwiches Near Me - Bellevue, Washington

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Pretty decent sandwiches . I love my sandwiches and like to switch it up, so I'll add this in my rotation for sure. I got the a wreck, added Mayo, peppers, lettuce, and tomato. The voo doo chips are so good too! Friendly staff! read more

Our company ordered sandwiches for a lunch event. If you like your lettuce brown and gelatinous, this is the place for you.

For the second time in the last month, I ordered delivery to feed my staff, and the order got screwed up! The first time, the manager had to deliver my order himself because someone stole my food from the pick-up area, where they just set it out for delivery drivers without anyone checking who is taking the orders. Then today a driver delivered the wrong order (so someone else didn't get their food either!). When I tried calling the store (the only way you can contact them), I waited forever for someone to pick up. When I finally got someone and told her I got the wrong order, she asked me to come in to the store to get the right food. I told her I run a business and that's why I ordered delivery in the first place! (I mean, I placed the order at 9:15am for 11:45 delivery!). I told her if I drive over, they need to have my order ready to hand to me, since I can't leave work for too long. She told me they were busy. Then she put me on hold and never came back. Don't order delivery through the Potbelly app. They farm it out to Doordash and then they don't take responsibility when they screw up. read more

Great sandwiches. Friendly and accurate service. What more do you want from a sandwich shop?

Great taste, I really enjoy it. People there are happy with providing pleasant service. read more

This chain of sandwich shop is still serving up your toasted sandwich favorites and milkshakes. In terms of taste, these chain stores are pretty much standardized. Their location is also convenient as it is located at the intersection of three major roads: Bel-Red Rd., 156 Ave., and 24 St; Despite the major intersection, traffic is surprisingly smooth without any major congestion. There is also ample parking outside. I would rate this place 4 stars if it wasn't for the fact that our sandwich maker sneezed all over the ingredients as he was making my sandwich. It was rather unappetizing. read more

Potbelly - Sandwiches Near Me - Bellevue, Washington

I waited, then I yelled at someone moving in the back. I left after no one came out to take my order.

I've been coming here regularly since the beginning of summer, and I can honestly say it's consistent with service and quality. Today, it even seemed that a worker was overwhelmed by possibly a rude customer. Their coworker took over and communicated to them in a calm manner and together the two got through a rush. I have a lot of respect for how stressful it must be to work food service right now, so thanks to this sando shop for always having kind employees who always make great sandos! read more

Ordered from the wrong shop, called to cancel the order or have them move it to the right location. Per their website instructions to call the store I ordered from directly (https://potbellylevelup.zendesk.com/hc/en-us/articles/360000194543-I-ve-placed-an-order-but-need-to-make-changes-or-cancel-and-be-refunded), I called the Bellevue location four times after they location had opened at 10 AM. On the fourth, I finally received a response. After describing my issue, I was told there was no way I could be refunded as they did not have the capabilities in the store. I then asked for corporate information for additional help and the person who answered the phone abandoned me, leaving me hanging with no explanation, just silence. I finally hung up after an extended moment of silence, and tried calling again 3x more, but received no answer. read more

Good food. Terrible delivery/customer service. We give them the benefit of the doubt again and again, ordering for 10-12 people and every time the delivery is over an hour late. The food is cold, and soggy by the time it arrives, if it arrives. Maybe the $150-$250 orders aren't worth their time. And that's fine, cause there will no longer be orders coming in. As a company we'd rather pay an employee to drive and pick up an order from somewhere else than continually get lied to and receive cold soggy lunches. read more

Best sandwiches around! The bread is crunchy and fresh, the ingredients are fresh, everything was just spot on! read more

Potbelly - Great sandwich! - Sandwiches Near Me - Bellevue, Washington

Didn't get a sandwich at a sandwich shop but I did get their Mac with bacon and bleu cheese. I was surprised at how good it was !! It was creamy and rich but not like cheese cheese if that makes any sense. The bacon was salty but was a great compliment to the Mac and same for the bleu cheese. It's definitely hearty and packing calories haha. But a nice indulging snack :-) read more

Potbelly - Sandwiches Near Me - Bellevue, Washington