My oven mysteriously turned on by itself a few times today. Stressful! And strange!…read moreVlad was able to fix my thermostat, and I am so grateful Plug-in Services was able to address my concerns so quickly. Thank you!

Repaired our Williams wall heater. They were on time, clean,professional and a fair price. Their…read moreserviceman is a good representative to their company

Recently our fridge developed a problem and wasn't cooling properly. I had no prior experience…read morewith Marian but the excellent yelp reviews were enough to get me to "take a chance." Turned out to be an excellent choice. I sent out my "SOS" on a Sunday afternoon and got a response within 30 minutes fain Marian offering a mid-day Monday service visit. I said yes, he arrived as promised (with an advanced message saying he was on his way). He had the problem correctly diagnosed in about a minute, and the needed part available, and had it installed all in less than an hour. I thought his price was reasonable, particularly in light of the excellent super fast service. Marian is now in our contacts for the first one we'll call if (probably when) we need another appliance service. Overall, excellent, fast friendly service. Can't ask for more. Thanks.

Repaired a broken controller board on a Kenmore in-wall double open. On time, excellent work, fair…read moreprice, and comprehensive service.

Jesse is a really nice family man who very respectfully let us know our stove was too old to order…read morethe conversion kit from gas to propane. I would recommend his services.

Jessie was extremely knowledgeable! He answered all my questions. Was able to get an appointment…read morefor the next day. He serviced my LG washer and dryer and even took a look at my Bosch dishwasher and Samsung refrigerator! Great value! Highly recommend NexGen! I'll be making them my go-to appliance repair guy.

Sean is incredible, he seems to be able to fix anything, he is prompt and makes himself available…read morewhen you need him - even on the weekend - when most things break. :-) He fixed our washer, replacing a belt, the bladder and a spring, had to make two trips to our house but still, the bill was very reasonable. He is polite, hard working, we really can't say enough good things about him. A week after he fixed our washer, our dishwasher stopped draining, so Sean came out on a weekend, determined the issue, ordered the part and return within a couple of to fix it. Again, the bill was reasonable. If you have an appliance that is not working, before spending money on a new one - please call Sean. He will probably be able to fix it and save you time and money and prevent a fixable appliance from going to the landfill!

Sean is awesome! We called due to a burning rubber smell coming from the dryer and he was able to…read morecome out within 24 hours on a weekend. He quickly disassembled it, completely cleaned out the interior and vacuumed up dust and lint, replaced the cracked belt, tightened up the rollers for the drum, and showed us each step of the process while explaining everything clearly. He even found a seam in the exhaust pipe that wasn't properly sealed and was able to repair that as well. He took the time to level the dryer AND our washer, which were both wobbly before. We have the peace of mind knowing our dryer is maintenanced and running smoothly!

Sergei was thorough and beyond knowledgeable. He looked at every single wire. Turns out, we…read morefailed thinking the new water filter had been changed. Nope, it was sitting quietly in the cabinet with no one to install it. Epic fail on us!

Sergey was super friendly and knowledgeable. He was able to fix my dryer on the first visit and I…read moreused Victory again to perform recommendations he suggested. Dryer is working at 110%! Thank you!

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

Our fridge was on the blink and we called De Anza appliance. They were able to send someone next…read moremorning 8-12 window. The tech came promptly at 8. In 5 mins he had diagnosed the problem as a faulty compressor. Unfortunately repair would cost more than the fridge so his recommendation was to buy a new fridge.

I needed my fridge repaired, and it was diagnosed quickly and the part ordered at expedited rate…read more Part did not show up when it was supposed to, but I wasn't charged for the "rush." Frankie was a very nice guy to work with, and I would call him again.

Contacted this business about a broken icemaker in our frig. They came for the initial service…read morecall, then 2 more times trying to fix it. They claimed the part they were sent was no good each time. I asked for a refund for the bad part and was assured I'd get one. I contacted the owner many times and each time I was told he was coming over with the refund. This started at Thanksgiving, now it's May... still no refund. Save your money, hire someone else. As an addendum to this review, I need to say I have now received my refund. Frankie said it was just an oversight, and apologized for the delay in receiving the refund. I am now satisfied.

I have used Mike's appliance for about 15 years. They've…read morehelped me repair a refrigerator, a dishwasher and a garbage disposal. All experiences went well they arrived promptly gave clear written information about what was wrong with the appliance and what was required to fix it and then promptly ordered the parts and came back out to resolve the issues. I find the prices very reasonable and I really trust them.

I called because I thought the digital control panel of our dishwasher was going caddywampus. They…read moresaid next Tuesday was the earliest they could come (today is Thursday). Then, nearly as I hung up, they called back and said their serviceman was in the area and could he come right over? Wow! What service! Anthony got down and looked both inside and under our dishwasher, tested the controls, and found the problem, took out a part, cleaned it and replaced it and give us a ton of advice on dishwasher maintenance. He was so friendly and full of information. He also advised us on some future appliance plans for our upcoming kitchen remodel. Mike's has a new customer today!