Great customer service and food that leaves you feeling full. Most items are around $10, so for what it's worth, it's decent--similar to Pret A Manger locations you've been to before, giving you a familiar experience. This place was clean, with relatively few tourists, so it feels relatively small and intimate. read more

Pret A Manger - Breakfast & Brunch Near Me - New York, New York

Stopped in after the No Kings protest for hot chocolate and a warm croissant. So nice to sit and drink and relax for a minute. Locations is accessible. Bathrooms need a code to get in and they needed some attention, but overall good stop! read more

Pret A Manger - Medium hot chocolate with almond milk - Breakfast & Brunch Near Me - New York, New York

This was a nice spot to drop in and grab a quick bite and a coffee to refuel. The staff was friendly. My major callout is there were no knives! I had to eat with 2 forks. When I asked the associates she said this location does not receive knives. It was hard to cut the turkey without a knife. I was grateful for a space to sit and eat and have working ac in between store visits. read more

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Horrible service,rude people behind the counter at this location. Be aware that now they cut the portions. Soups,coffee and everything else that is hot and considered an hazard it's been shorten up with that excuse. You pay the same but make sure you look at your purchase before the final payment. They fooled me twice. No more Shame on them. read more

We ate here for lunch one day. We liked how they had a selection of premade sandwiches and I think they had a menu you could order off of. I had some kind of chipotle chicken wrap, which was good. My daughter had a chicken bacon sandwich which looked good (she said she liked it). I found the location. It was good I'd eat here again, as it was just what I was looking. read more

This is a really good pret. The staff is super nice and sweet, there's a manager (Joel) who's only there every other day and goes above and beyond- so much so, he recognizes my order when I'm in line in the mornings, the girls also always say hello with a smile on their face. The mocha here is really good, as well as the caramel latte and cappuccinos. As far as food goes, there's a tuna melt that's amazing and my to-go order. Really nice spot to come and sit down and get some work done with a nice cup of coffee. read more

Pret A Manger - Caramel latte, tuna melt - Breakfast & Brunch Near Me - New York, New York

I became a fan of Pret A Manager last summer when I bite into one of their yummy croissants then my friend Andrea recommended these sandwiches that you take to the cashier for them to toast it. I love their Ham & Cheddar one and I think they used different sizes of the bread. Good luck trying to find a seat because it was hella packed today! read more

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Fresh delicious ready to eat sandwiches,baguettes, salad,cold wrap and croissants. I love ice chai latte from this location. Chocolate chunk cookie is baked so fresh and soft. Pret A Manger have many locations in the heart of Manhattan reminds me when I was back in London and it was a Pret A Manger on every single block. read more

Pret was always a favorite coffee/tea spot of mine when I lived in NYC. This one was very clean despite the high traffic and after ordering my Peppermint tea and purchasing, I was able to find a neat and tidy table to relax during the morning rush. All the food including fruit and sandwiches looked amazingly fresh and after trying the "Winter Fruit" cup (blood orange, grapefruit, naval orange) I must say that it was delicious and refreshing. I love coming into Manhattan just to experience city living whenever I visit my family still here. Pret is a great reminder on how convenient everything is here in NYC and how much effort is put into creating a quality morning experience despite how crowded my beloved city is. I'm so happy I was able to patron them again. read more

Pret A Manger - Breakfast & Brunch Near Me - New York, New York

I can tell they have a lot of new folks so I'm being understanding of that being the reason the drinks aren't great and it takes forever for the order to be ready. Difficult to order. Food taste fine. Bathrooms were clean. Staff were as friendly as possible considering the stress of a new job. Nice for when I need something while staying at the Manhattan Club read more

Every morning I get my coffee at this Pret and it's unlike any other coffee place in the area. The manager, Angelo, sets the vibe and the staff and Angelo are friendly and helpful. Need my coffee in the morning and so appreciative of their morning smiles. The coffee is organic and really tastes good. Have been going there for the past year and a half and can't imagine going anywhere else. read more

Restrooms are closed, no indoor seating, pick up only. Coffee was terrible as well as the cashiers. Rude and rude, was rushed outside couldn't even put sugar in my coffee. Just don't open if That's how u treat people. How and the juice next door allows customers to dine in in limited capacity and has restrooms open. How can you enforce safety protocols if diners Can NOT wish their hands? I don't understand this at all!!!! read more

Chicken Bacon sandwich so good!! Tomato and cheddar sandwich good as well, açaí bowl small but tasty. Great atmosphere. Definitely recommend stopping in! read more

Pret A Manger - Chicken & Bacon Sandwich Acai Bowl Cheddar & Tomato Sandwich - Breakfast & Brunch Near Me - New York, New York

I tried to leave this post privately on their website customer service email but it wasn't letting me submit so here you go world. Hi, I frequent the Pret on 56th and Broadway in NYC, probably three to four times a week. Usually the staff is beyond friendly and kind. Unfortunately today the two men behind the counter were less than so. I understand they were short staffed, or appeared to be overwhelmed by the handful of customers. I ordered a large iced coffee, the gentlemen who was preparing the coffees was clearly distracted by his co-worker informing him he was only scheduled to work until 1pm (it was 12:38pm). He prepared me a small coffee that took about 4 minutes for him to get to get her. I let him know I ordered a large iced coffee and I watched him pour the small iced coffee in a large cup and then use his hands to add more ice...1) that's disgusting 2) just adding ice is not how you make a small coffee large. I'm honestly so disgusted I can't return to this location. read more

Is this a joke? I order a small cup and look how much ice the guy puts in my cup. I was actually watching how he did it. He took a long time filling the cup with ice and then later he try closing the cup to measure how much ice he can pack in the small size cup. Then he turn around to check if I was watching and he knew I was watching so he end up having his back covering how he filled my drink. You pretty much know what happens next. Unprofessional and worse service ever! Never coming back to this specific location. read more

Pret A Manger - Way too much ice for a small size. Is this a joke? - Breakfast & Brunch Near Me - New York, New York

Fast and delicious coffee bar. Pastries were fresh. Cold offerings in the packaged food section had a good variety of fresh ingredients. A nice quick breakfast stop near our hotel! read more

Had a great avocado spicy chicken wrap here and the staff was really friendly. I like how all the ingredients are always fresh every time I come. It has great nutritions I need for my day. I LOVE LOVE LOVE to start my day with their organic wraps and sandwiches. It's definitely guilty free and healthy! There's no Pret A Manager around where I live but I wouldn't mind going out early to get some goodness before work and school. read more

I work across the street and have been coming to this Pret since they first opened in 2018. Things started off great here. There was a surplus of options and the customer service was on point. But over the past 2-3 months, things have been going downhill. And fast. There is never any coffee available in the morning (except for decaf, but what's the point?) and I am usually there by 8:15am. Customers are constantly asking the staff for coffee or milk (the canisters on the counter run empty and stay that way unless addressed), and the employees seem offended to be reminded of their daily tasks. Besides that, they have 1-2 options of soup a day--their online menu lists at least 5--and their breads are often burnt. The other day, I visited during the weekday lunch hours and there was literally nothing to chose from. They had one salad option and maybe two sandwich choices; the rest of the food displays were completely empty. Potential customers were entering the store, staring at the empty shelves in shock, and walking away. I wish this place would get its act together, as Pret is a great, quick, healthy option and close to my work. PS: I've worked at Panera Bread in my high school and college years, so I know how these places should operate. This is NOT it. read more

The staff here is very accommodating. I like most of the food at Pret. I purchased something this morning that I wasn't wild about. I took a few bites and went up to the counter with it. I kindly asked if I could exchange it for a coffee. I showed that I barely ate any of it. The staff quickly said yes. I am very appreciative for the consideration. Pret on Broadway has outdoor seating. They have WiFi. They have self-service coffee, which I like. They also have self-service sandwiches. Grab and go. read more

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I wanted to say this restaurant is always my favorite in the area. The team always goes beyond to ensure I am satisfied. They do a wonderful job to ensure the food is fresh and hot. I am particularly impressed with Angie who always has a wonderful attitude and knows my order. Look forward to coming back soon! Rochelle read more

First stop for breakfast in NYC, we have a small baby, only negativ they don't offer high chairs baby had fun though.. music abit loud for my taste in the morning but my baby liked it. We tried the grilled cheese sandwich n the egg n beans hot wrap, both were tasty, for our 18 minth old she enjoyed her yogurt with berries. Prices reasonable i guess. Costed us about 21 $ for everything with coffees. Personal were okay too not rude just neutral. Would come again:) read more

The food at Pret is decent to really good but the people that work here are another story. They have terrible attitudes and talk back to you in a very disrespectful way and continuously roll their eyes. I work right around the corner and so I visit this location fairly often. If I was their manager I would fire them all and to think that minimum wage just increased to $15 to do their job! read more

worst pret. stopped by this morning and even though there was absolutely no customers at the register and at least 3 staff members there, It took several good morning to get acknowledged (no good morning back of course except for one guy) and have the girls there stop their little chat and stop staring at their cell phone. the girl who got my order could barely put her cell phone down (not even sure she actually did), and looked annoyed even borderline angry. no good morning no thank you nothing. on top of that the place is not very clean for a pret. save yourself bad morning vibes and go to le pain quotidien instead. read more

Unfortunately. Not a good experience at this place. I paid over three dollars for a stale cup of coffee. It's too bad and not a lot to ask for. Probably will not be returning for coffee. read more

I stop by here on my way to work every morning for an iced coffee. Because of the location, it has its fair share of tourists coming through, but that doesn't stop the staff from being friendly and amazing! read more

The cashier was very rude and pushy. No offer for heating bagel? Will not come back. The place is cold too.

Horrible!!!!! It could be because it was 6:30am but would have been way better off with a street coffee and a donut. Chai latte was undrinkable and husband had large coffee and ended up with grounds in his mouth. Waste of 8 bucks and customer service non existent. No options out in prepared food. If your open for breakfast shouldn't it be available. Skip it!!!! read more

THIS DESERVES A NEGATIVE-*!! I have never been a patron of this franchise because the options were limited. However, today I wanted to check out the juices offered, and NOT to my surprise the juice was NOT fresh and the options were limited. I physically picked up two small bottles of green juice, read the ingredients, which included a fruit that I am allergic to, I PUT THEM BACK DOWN, and I then looked over the selection of other items in the refrigerated case, none of which I wanted, I then quickly left. WHY DID AN EMPLOYEE FOLLOW ME OUTSIDE AND LOUDLY ACCUSE ME OF STEALING!! "HE SAW ME PUT A JUICE IN MY PURSE", is what he said, to me AFTER HE SCREAMED "AM I GOING TO PAY FOR THE JUICE??? While I was damn near to the corner!!! MAD AS HELL IS AN UNDERSTATEMENT!! The funny thing about this incident, I was with my LAWYER, who was rushing to get to the airport!! Contacting corporate ASAP!!! read more