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    Prime Moving

    4.8 (479 reviews)
    Open 8:00 am - 8:00 pm

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    10 minutes

    Response rate

    100%

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    Reviews With Photos

    All my items in my new place!!
    Paul S.

    The guys were great! On time, very nice. All my items are in perfect condition. Worked fast too! Highly recommend.

    Prime mover pros Ali and Diego after getting the job done.
    Yenny J.

    These guys were super efficient with time and moving Pros. So glad we went with Prime movers. We'll be hiring them again in the near future.

    Kay and Ali did a fantastic job moving a 2bd apartment in our 10x10 storage unit!
    Cassandra C.

    Mike and his team were fantastic. I cannot emphasize enough how much of a game changer it is to have reliable movers, and they are the ones we have used three times now. Everything was handled with care, and communication with the team was very easy. I would give them 10 stars if I could. We will continue to use Prime for the foreseeable future. Thank you so much!

    Mold

    Pros: 1. Responsive representative 2. Flexible schedule 3. Efficient loading and unloading Cons: 1. My stuff got wet inside the truck when it rained. Black spots were discovered on some items when unwrapped because of the water coming into the truck that carried dirt. 2. Heavy scratches were found on our luggages and shoe rack was missing parts. Update: 1. Some of our items grew mold on them because of the water intrusion. We spent extra effort washing our clothes and had to throw away some items because of the mold! Moving isn't easy already and this only added extra headache for us!

    Tim L.

    Mike and Ken were awesome. Great job guys!!!! Extremely friendly. Arrived on time. Time management was perfect!!!!

    They handled everything with care and worked very quickly. Overall, I'm very satisfied.

    Jane P.

    Dakota, Ron, and Liu-Kang did an amazing job with our move. They were so nice and hardworking. It was such a pleasure working with them!!!!

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    Ron and Mike were amazing! Super efficient and fast. They also were very careful with all my belongings!

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    Great service!!! Team was efficient and cared for my stuff. Would highly recommend to anyone moving.

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    1 year ago

    Excelllent service! They helped me move ny entire classroom from school to another in only 4 hours!

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    Extremely helpful and was carful with my stuff. Very quick and affordable. 10/10 recommend

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    Page 2 of 12

    Prime Moving Reviews in Other Languages

    Ask the Community - Prime Moving

    Review Highlights - Prime Moving

    Tom and the team at Prime Moving managed my move with professionalism and clarity in communicating every detail.

    Mentioned in 38 reviews

    Read more highlights

    Best California Movers & Storage - Ali mover

    Best California Movers & Storage

    (275 reviews)

    Sun Valley

    I'm very happy with my experience with this company! They made moving easier and I will say it is…read more100% worth the price that you pay! I was hesitant when hiring movers, I have never used a moving company before. Sam and Jonny did everything and I mean everything. They brought all their own supplies, truck, and carried everything out from my old home into my new one. I didn't lift or carry a single thing. I 100% recommend this company. At the end, they asked if I would like to come to their truck to look around if anything was forgotten. I didn't because I trusted them completely.

    ***UPDATE 10 (After submitting the review below to management, along with photos and videos, I…read morespoke with Sam by phone. He was patient, validating, and took the time to truly listen. He offered a partial refund, which I appreciated. Because of how respectfully this was handled, I'm updating my review and adjusting my star rating to reflect the resolution. That said, I will return with another update if the refund does not arrive within the promised week.) I am extremely disappointed upon arriving at my place and opening my boxes that were in storage this past week. On 29 March, 2026, I hired this company to do only the packing, and the pre-unpacking review was positive only because the movers were friendly. Now, I know why - a bit akin to servers being overly friendly just before giving the bill. On 7 April, 2026, I finally was able to take my stuff out of storage and open some of the boxes. I'm absolutely floored at what I've discovered. Long and short of it, one of the boxes was never even fully taped or taped at all, and everything that was in my drawers had been dumped into the box. Nothing was wrapped, including the little lamp that I had - just took the lightbulb out and threw it in there. Took off the shade so it would fit - didn't care if it got crushed or torn. Then, I guess he couldn't or was too lazy (?) to put the shoes all in one box or something, because he dumped a bunch of them in there, too! No glass or breakable items were wrapped and I had supplied them with plenty of wrapping paper, as there was even some leftover. Bottles of liquid substance were not securely shut and protected from leakage. It appeared as though drawers of things were dumped out into boxes with no regard. I haven't opened all the boxes, but from what I've seen so far, I suspect I'll have to update. I will also add that without seeing any price list for boxes, no transparency about that whatsoever, I ended up paying $95 just for boxes - they said they would use as many of mine as possible, and even after the 10 small ones they gave gratis, there were several of mine leftover, but I was out $95, and no one showed me the price breakdown of this. There is *no way that was an honest summary! Furthermore, I was pressured by one of the movers into giving a 20% tip! The audacity! Especially after deceitfully charging me $95 for a few boxes!!! I emailed customer service address, along with a direct reply to Michell, who processed my order, as well as a text to his assistant Megan. As I figured, I would be ghosted once I needed actual "after I've paid" support. I read other reviews that said similar. No one has reached out via phone call or email. The reply Megan wrote in a text seems like the canned responses all businesses use, and rarely, do these hold any water. I am out of pocket over $500 due to this poor service, but that doesn't matter to them, because it's now in their pockets now. p.s.When I went onto Yelp to review them, there is a warning pop-up about fake reviews. I've attached photo.

    Prodigy Moving & Storage - Prodigy Movers finish loading a Camarillo Mansion and off to unload in Los Angeles.

    Prodigy Moving & Storage

    (1.7k reviews)

    Downtown

    Yelp Projects: I started with a Yelp project that allowed me to enter the Project details included…read morewith my move. It then sends out a blast ( I assume) to Yelp Guaranteed businsses. Then the messages started coming in. I received 10 inquiries from various moving companies, but Prodigy came in first. You can tell that the 1st messages look automated, but Abby came in with a personal message as well and sent me the specifics to my move quickly. I had her on the phone within a couple of hours. I had diligently worked through all the companies and looked at the various price points and what it included. I was really weary on how fast things would go, but Abby said, for the size of myhome, she suggested 4 movers at $195. Since they also had great reviews and seemed very professional, I completed my reservation by the end of the day. Day of move: Not going to lie, I waited too long to pack up my office and boy, did I feel it on moving day. My office was still not fully packed, it had a lot of furniture to be moved and I was literally still working when they arrived. Arrival time was between 8-9 AM. Ivan called a little after 8 AM to let me know they would be arriving in about 45 min since it was traffic and they were coming from the valley (I was in Echo Park). So I started excusing myself from work and prepared for their arrival. Everything happened so fast. I showed them around the apartment: 2 stories and 1 level up from garage (2 sets of stairs) and then a long driveway. I had stuff in the backyard and the balcony too. I asked if they could put some furniture out on the street for pickup and they helped me out with that as well! I let Ivan know that I was still working on breaking down the office, so he said he would go there last... and they all went to work. All I could here was the plastic wrap noise going round and round. They had broken down everything! Dining table, Peloton, Recliner chair.. It was amazing to watch and they did it with such care. They were done packing up in less than 4 hrs (3 bedroom apartment). We took the drive down south and they beat me there. They were already unloading and asking where to put things. Not only are they movers, they are also interior decorators LOL. We did not move into an empty house, so they helped us move things around and place stuff where we wanted. On top of that, they rebuilt all the things they took apart. I bought them lunch from a Busy Bee in San Pedro and a neighbor even offered them avocados from her tree! At the end of the day, I couldn't find my bag and phone! The whole team helped me try to find it because we thought it got buried in the garage! I had put it aside in one of the bedrooms and forgot where I had put it, but I was so grateful that they tried to help. I was thinking it would be an 8-10 hr day and it turned out to only be 7 hrs including the drive time. They made a very incredibly stressful time in my life as easy as possible. I definitely recommend Ivan and his team at Prodigy

    Everything was booked and planned and confirmed via email clearly…read more The movers came on the wrong DATE! Then Abby, the manager of schedule talked as if I was wrong and was unapologetic then just started complaining WHY CANT WE JUST TAKE THIS DATE SINCE MOVERS THERE ALREADY. I told her cuase were busy today and she just handled the entire situation as if we were to blame and never apologized. On top of that , their work order of WHERE to move my things was the WRONG ADDRESS!!! They dont really care about details and when they make mistakes, they act like your wrong and are rude about it. I understand miscommunications happens all the time, but even after showing her the clear emails which she confirmed herself in writing, she had no apologies. I have zero confidence in this mover company and cancelled the enitre order and will be hiring real pros. I have no idea how they got so many high yelp reviews. I HIGHLY DO NOT RECOMMEND THIS COMPANY.

    Prime Moving - movers - Updated June 2026

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