Ray Sanders did a fantastic job finding the car I wanted! Ray Sanders made me feel like a PRIORITY!!!!! Ray Sanders cared about all my concerns and addressed everyone of them! I will tell everyone I know to ask for Ray Sanders at Priority Honda when looking for a car! I have purchased five new vehicles in my lifetime, this is my sixth new vehicle purchase. This by far was the best transaction of a new car thanks to Ray Sanders! Ray Sanders was the most kind, experienced, fun, and hardworking sales consultant I have ever worked with! Ray Sanders did a fabulous job finding the exact car I wanted! Like I said before this is my sixth new car purchase and ever other sales consultant I have worked with before NEVER took me serious because I am a woman! Ray Sanders treated me with outstanding RESPECT! Ray Sanders made buying a new car simple and enjoyable! Ray Sanders was awesome teaching me about all the vehicle features and technology!!!!! Ray Sanders is a fantastic sales consultant!!!! read more

As a family, we have purchased our vehicles from Priority Honda Chesapeake since 2011. We no longer live in Chesapeake; however, there is a reason that we continue to purchase our cars from their location. We've always received the best assistance and the staff has always been friendly, informative, and very welcoming. We recently purchased another vehicle in January 2020. Although this was the first time that we worked with Brandon Scudder as our Sales Consultant, he did not disappoint. He continued to uphold the high standards that we have become accustomed to from Priority Honda of Chesapeake. The Sales Manager, Brandon Whitley assisted us in the past, and was also involved in our January purchase. Each time, he ensured that we left pleased and feeling confident about our transactions. I highly recommend purchasing a car from them. read more

We were two hours into our family vacation and the audio system failed. Could not connect to blue tooth, radio, or navigation. Also the screen would not turn off when car was off. Called Honda Link support and followed all the steps to no avail. They recommended we go to a service center and have the battery disconnected and reconnected to reset the system. Called a Honda service center near the location we were at and explained our situation, was told sorry but can't help, too busy. Called Priority Honda, spoke to Claire who was very helpful. We were 2 hours away. Once we arrived Christian came right over disconnected and reconnected the battery and we were on our way in 5 minutes. Both Claire and Christian could have not been any more helpful. We thank them both for helping us out while on our family vacation. read more

I bought a new car from Priority Honda. I had it towed to the location on military hwy in Norfolk because it was smoking under the hood. The service department calls me and tells me the issue is covered under warranty. However, because one part is on backorder (no idea when it will arrive), they cannot give me a loaner car. I spoke with the manager who told me it was not her fault my car was messed up and Honda does not provide loaner cars under the new car warranty. My reply was "because it is not expected to break down within the first year or so". I asked if I could have a car for just ONE day because I have a time sensitive document to return for work. The manager says no, basically she refused to help in any way. Should have stuck with Nissan....won't make this mistake again. read more

I'm not a fan of buying a new car and the time it takes and the pressure that goes with it but i have to say, it was a surprise how smooth and quick to complete the whole transaction. We gave them a number and they met it and not the back and forth. They found the color car i wanted and brought to dealership within days and the financial transaction was quick, no pressure. Then Monica the lady that tells you about the different adders you might want to consider to protect vehicle. She was absolutely amazing. She was honest and not pushy at all. She said to make choices based on your lifestye. Not you should do this or have this. We haven't ruled out the options just doing some research. I would recommend and go back there. read more

this dealership is the worst car dealership ive ever dealt with!!!! I leased a vehicle and returned it at the end of my term in December of 2023, it is now march of 2024 and I STILL HAVE NOT RECEIVED the 1000.00 dollars for my lease buyback!!! I have talked to multiple people at the dealership about my check no answer now for over a month!!! 2nd is the dealership will not return brand new in the box parts!! I have ordered for tie rod ends that should have been in stock but since they had to order them in, and I didn't need them anymore they won't return them! they were for a 2016 honda accord which is still a common vehicle. This dealership is full of thieves and incompetent people. stay away!!! read more

We recently purchased a new Honda CR-V. We had to wait a couple of weeks for delivery, but it actually came in about two weeks before the promised date. Our salesman was William Anderson. He was extremely knowledgeable, professional, and polite and made the whole transaction very smooth. He also helped us with a lot of the technology, since that was new to us. Angel, in the finance department, was also amazing! She had everything ready by the time we got to her office....all we had to do was choose the add on warranties that we wanted and sign the papers. The whole experience was seamless! read more

Priority Honda of Chesapeake is a dealership I would highly recommend for your next car purchase. I worked with William Anderson and his product knowledge is exemplary, his patience and assistance in obtaining an incredible deal was beyond compare and the entire process was a fast, pain-free, enjoyable experience. Each member of the staff at Priority Honda worked diligently to ensure my satisfaction and happiness with the vehicle we chose, the price we paid and the delivery experience. Make sure you visit Priority Honda for your next new or used Honda. read more

I only went there for a service issue. This location is very busy and you will usually have to set up an appointment 5 days in advance. I was a little annoyed that they said it would take an hour and a half, but that quickly went away once I got inside. They have a movie theater, 2 massage chairs, a children's area, free Starbucks coffee, and other TVs in a sitting area. The only thing I ended up being annoyed with is that I had to leave before I got finished with my massage. I would definitely recommend it, the people were friendly and professional. read more

My second new Honda in five years, and that says a lot about the brand. Can't say enough good things about my purchase this week at Priority Honda Chesapeake. All the people I spoke with were courteous, knowledgeable and extremely helpful . And that includes the general manager and all the others who are part of the sales process. Maybe the praise in many reviews is often overdone but I sincerely got the feeling here that these cars sales men and women truly have your best interest in mind. Definitely worth five stars... - John S. read more

We are new to the area, and all the adjustment and settlement takes a lot out of you! On top of it all, couple of lights came on in my Honda, which ended up being not a small matter. First time at Priority Honda, I was working with Ed Balingit. I am so grateful for his understanding, kindness and simple humanity. The whole experience was a blessing in the end, thanks to his kind demeanor and prompt help. I am so grateful! We will definitely continue to come to Priority Honda and work with Ed! Thank you! Veronika G. read more

Worst dealership ever. Manager is racist and wouldn't help my friend because he thought he was a "foreigner" even though he has probably been here longer then the manager. Some of the ignorant slurs that spilled from his lips would make you cringe. Also acted as if they were the only place with Honda Civics (the most common car under the sun). Not only is it poor customer care, they have nothing to offer when it comes to inventory or deals. Avoid Priority Honda of Chesapeake. read more

**five star recent new car purchase experience, 2025 Honda Accord Hybrid sport*** After providing our family over 18 years of outstanding automotive service and support. We decided to stay with the best Priority Honda of Chesapeake. Special thanks to sales manager, Richie Cyocco for advice, oversight, and "we can make that happen" commitment. Sales team consultants: Shon Walton, Mike Palmara, and Sharmar Smith for their tireless work ethic and highly professional manner. read more

This is our first time buying a car in Virginia. My wife and I decided to buy Honda because of reliability. Lamont and Bill of Priority Honda Chesapeake help us from start to finish and they explain everything in a simple way so we can easily understand all car terminology, and the best part about Lamont and Bill is they find and locate the car that we like and we dream of. They also keep on updating us when the car is available. read more

William Anderson is an absolutely the BEST salesman I have ever had. I have been buying cars for 10 years plus. He is the most knowledgeable salesman I have had the pleasure of working with. He did all the work, I got to sit back and enjoy. Highly recommend WillIan to EVERYONE. He is such a POSITIVE representative for PRIORITY. I also have to say a huge THANK YOU to ANGEL in the finance Departmen. LOVE HER Power Team read more

The auto sales professionals at Priority Honda were such a pleasure to do business with. They made the process easy and got me into exactly the vehicle I was looking for. Jack Chen and Lyndia Roberts could not have been more knowledgeable and personable, and truly added to a terrific car buying experience. This was my first purchase from Priority, and I will now be a customer for life. Thank you! read more

I don't typically participate in these reviews unless I fell very strongly about the issue (good or bad). That said, my recent car buying experience at Priority Honda Chesapeake VA was very good and I would recommend this dealership to a friend. Ask for Chilly McCord (USN Retired) for a professional and friendly approach to sales and stellar customer service. read more

This place is awesome! I bought my van here and have continued to be above and beyond impressed with the service dept and all the pleasant personnel. I will always recommend them to everyone I know. The quality of work performed is awesome and I feel as though the technicians are very well trained and honest about the work needed for my vehicle read more

I bought my Fit in 2008 and have been pleased with the car and the service from Priority Honda ever since. They have notified me of manufacturing issues and corrected the issues when they arise, and provide free oil changes and free state inspections. Staff have been consistently friendly and helpful. I am happy with their services. read more