Annual chimney inspection and cleaning, repair of damaged crown I couldn't be more impressed with Pro Chimney Sweeping. From the moment I called to schedule, their professionalism stood out. Sarah at the front desk was incredibly helpful in finding an appointment time that worked with my schedule, and even sent a confirmation text with my technician's photo. Mike, the chimney sweep who came out, was punctual and courteous. Before starting any work, he laid down protective coverings throughout my home to keep everything clean. He took the time to explain exactly what he would be doing and answered all my questions patiently. During the inspection, Mike discovered some concerning cracks in my chimney crown that I had no idea about. Instead of using scare tactics or pushing for unnecessary repairs, he showed me photos of the damage and clearly explained why it needed attention. He provided a detailed estimate on the spot and was able to complete the repair work the following week. Quality: Exceptional. The cleaning was thorough, and the crown repair looks fantastic. Mike used high-grade materials and even applied a waterproof sealant to prevent future damage. He showed me before and after photos of everything. Value: While not the cheapest option in town, the service was worth every penny. The attention to detail, professional equipment, and clear communication made it clear I was paying for expertise, not just basic cleaning. They also provided a detailed receipt and maintenance recommendations for future reference. read more

Title: Disappointing Chimney Sweeping and Repair Service I recently hired Pro Chimney Sweeping for chimney sweeping and repair services, and I must say I am thoroughly disappointed with the experience. Firstly, their communication was lacking; it took ages to get a response, and when they finally did get back to me, the scheduling was a nightmare. When the technicians arrived, they seemed ill-prepared and inexperienced. Instead of efficiently sweeping the chimney, they spent more time chatting amongst themselves. It felt like they were rushing through the job just to get it over with. Furthermore, the repair work they did was subpar. I noticed several issues with the chimney shortly after they left, including loose bricks and gaps in the mortar that they were supposed to fix. To top it all off, when I tried to reach out to discuss my concerns, they were unresponsive and unapologetic. Overall, I would not recommend Pro Chimney Sweeping to anyone in need of chimney services. Their lack of professionalism and poor quality of work are simply unacceptable. read more

I recently had the pleasure of using Pro Chimney Sweeping for my electric fireplace repair, and I couldn't be more satisfied with the service. From the moment I contacted them, their customer service was exceptional. They promptly scheduled an appointment at my convenience and arrived on time. The technician was not only professional but also very knowledgeable about electric fireplaces. He quickly diagnosed the issue and explained the necessary repairs in a clear and understandable manner. The work was completed efficiently, and my fireplace now works perfectly, adding warmth and ambiance to my home once again. What truly impressed me was their attention to detail and commitment to ensuring everything was working flawlessly before they left. Pro Chimney Sweeping's team went above and beyond to provide top-notch service, and their pricing was very reasonable. I highly recommend Pro Chimney Sweeping to anyone in need of fireplace repairs or maintenance. Their expertise and customer-first approach truly set them apart! read more

I had a great experience with Pro Chimney Sweeping in Westwood, Los Angeles. From the first call to the completed service, everything was smooth, professional, and well organized. The technician arrived on time, explained the process clearly, and took the time to answer all my questions without rushing. Also the chimney repair was great! he did great work! I requested a chimney cleaning and inspection, and the quality of work was excellent. They were very thorough, made sure everything was clean and safe, and left the area spotless when they finished. I appreciated the attention to detail and the honest explanation of the chimney's condition. The pricing was fair for the level of service provided, and there were no surprises or hidden costs. Overall, the value was outstanding. I would definitely recommend Pro Chimney Sweeping to anyone in Los Angeles looking for reliable, high quality chimney service. read more

I recently hired Pro Chimney Sweeping for a stone fireplace installation, and I am beyond impressed with their work. From the initial consultation to the final touches, their professionalism and craftsmanship were top-notch. The team took the time to understand my vision and provided valuable suggestions to enhance the design. The installation process was smooth and efficient. They arrived on time, worked diligently, and kept the work area clean and organized. The attention to detail was remarkable, and the final result exceeded my expectations. The stonework is flawless and adds a stunning focal point to my living room. Throughout the project, the communication was excellent. They kept me informed at every stage and were always available to address any questions or concerns. I appreciated their transparency and commitment to delivering high-quality work. read more

Jimmy and Ben from Pro Chimney Sweeping were honestly amazing. I live in Los Angeles and I didn't expect chimney service to be this smooth (or this funny). They showed up on time, explained everything clearly, and worked super clean like they were doing surgery in my living room and also my Bedroom. The quality was top level, the value was worth every dollar, and they didn't try to upsell me with random stuff. Just real professionals who know exactly what they're doing. Jimmy was super friendly and Ben was locked in like a chimney ninja. My fireplace is working perfectly now and the place smells way better too. If you want a team that's professional, fast, and actually enjoyable to have at your house, book Jimmy and Ben. Highly recommend!! read more

I had a great experience with Pro Chimney Sweeping in Westwood. I needed chimney repair and they were very responsive from the first call. They arrived on time, inspected everything carefully, and explained the issue in a clear and honest way before starting any work. The quality of the repair was excellent. They worked clean, took their time to do it right, and made sure everything was safe and working properly. Pricing was fair with no surprises, which I really appreciated. Overall, great service, great value, and very professional. I would definitely use Pro Chimney Sweeping again and recommend them to anyone in Los Angeles who needs chimney repair. read more

I had an excellent experience with Pro Chimney Sweeping! They were able to come to my house the same day I called, which was incredibly convenient. Jimmy arrived promptly and took care of a thorough chimney inspection, cleaning, and even some minor repairs. I called jimmy for chimney cleaning service, he also offered me a free inspection as well. The service was professional, efficient, and the pricing was very reasonable for the quality of work provided. I'm really impressed with their attention to detail and the overall value. Thank you so much, Pro Chimney Sweeping, for the great service! Highly recommend them to anyone in need of chimney work. read more

We had Ben from Pro Chimney Sweeping out for chimney repair and air duct cleaning, and the service was excellent. He was friendly, professional, and very thorough. He fixed the chimney issue the right way and also did a great job cleaning the air ducts, leaving everything much cleaner and working better. He took the time to explain the process and made us feel confident in the work being done. Very honest company with great service. Highly recommend for chimney repair and air duct cleaning. Five stars! The price was very good for this service! read more

I was request a service for chimney cleaning service yesterday night, I spoke with few company and Pro chimney sweeping answered first and the very fast! The job are very good and the price was very great! I'm very happy when the technician came and did wonderful job! From the start when I made the appointment I was happy with them! Also the fireplace and the chimney looks that we had to get it done right! Pro chimney are very good company and highly recommended! read more

I had a serious issue with my chimney leaking and cracking, and Ben from Pro Chimney Sweeping handled everything perfectly. He explained the problem in a simple way and fixed it faster than I expected. The quality of the chimney repair was top-notch, and everything looks brand new. You can tell he has real experience and cares about doing the job right. Highly recommend Ben if you need reliable chimney repair. read more

Responsive, knowledgeable and professional. Especially useful providing guidance on where it makes sense to spend money or not and making referrals for other work. Jimmy was great! Thanks a lot ! my chimney looks great! read more