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    This is the standard thermostat which they replaced for $538.50
    Edna D.

    Mr. Chris, what are you talking about, I received a great deal for the services we got from your disgusting company? It's very clear, your company overcharged customers and just horrible cheats! Do you even read reviews, they don't lie! You guys should be out of business! Not a reputable company to trust!! What outstanding review? Check again, Mr. Chris! You can say whatever you want to say, but these people had experienced your poor service and just saying, reviews don't lie!!!!

    Daisy J.

    Do not use this company!!! Overpriced and they take advantage of you when you are in an emergency situation. They charge$1700+ for water pipe burst behind the toilet. The worst thing is we've been calling them multiple times( both we and the insurance company called) to write us a detailed itemized pricing for what was fixed for insurance claims, but they did not respond back to us at all.

    Quote for $3,000

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    5 months ago

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    21 days ago

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    Chris B.

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    6 months ago

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    5 months ago

    Dustin was prompt and proposed a few solutions with different prices to fix my issue. I appreciate that. Thank you Dustin.

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    1 year ago

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    5 years ago

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    Chris B.

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    4 years ago

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    4 years ago

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    Chris B.

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    7 years ago

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    7 years ago

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    6 years ago

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    Chris B.

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    7 years ago

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    8 years ago

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    6 years ago

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    Page 1 of 8

    Ask the Community - Puget Sound

    Review Highlights - Puget Sound

    Chris provided me with a reasonable window 2-4 hours from the time I called.

    Mentioned in 16 reviews

    Read more highlights

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    Green Bear Heating And Air

    Green Bear Heating And Air

    (154 reviews)

    Green Bear was exceptional from start to finish. Shawn arrived when he said he would, explained…read morewhat was wrong clearly, and walked me through what he planned to inspect. He did exactly what he said he was going to do -- and ultimately fixed the problem the same day. The work was professional, thorough, and technically sound. While others had suggested replacement, Green Bear took the time to repair instead -- saving me thousands. I now have heat and confidence in the work that was done. I would absolutely hire Green Bear again and have already referred him to friends.

    tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

    Case Heating and A/C - Mitsubishi heat pump installed at a bar in downtown Seattle.   Has 2 walls heads.  Installed 6/25/25.  Another happy customer

    Case Heating and A/C

    (20 reviews)

    Jeff with Case heating is amazing. Even before I had decided to use Case heating, he worked with me…read moreto see if we could pinpoint the problem. Then once I decided to use them, he came quickly and got it running again. He also did a mini maintenance on it. From now on, I will use Case heating and A/C for all my HVAC needs.

    Over the last several years, I've used Case Heating and A/C for several HVAC projects, and I'm…read morecompelled to share my exceptional experiences. Jeff's dedication to honesty and transparency is a breath of fresh air in the HVAC industry. Not once have I doubted the fairness of his pricing or the honesty of his assessments. The quality of work delivered by Jeff is nothing short of stellar. From routine maintenance to intricate repairs, his attention to detail and expertise ensure my systems operate at the highest efficiency. Jeff doesn't just address the symptoms but delves into the underlying issues, offering insights and advice to avoid future complications. What stands out most about Jeff's approach is his unwavering reliability and professionalism. Appointments with Case Heating and A/C are always punctual, and any necessary schedule changes are communicated with utmost respect for my time. The level of customer service provided makes every interaction seamless and stress-free. For those in search of dependable HVAC services, I wholeheartedly recommend Jeff and his company, Case Heating and A/C. The combination of transparent pricing, exceptional work quality, and a customer-first attitude makes him a standout provider. Attached are photos from a few recent jobs.

    Puget Sound - plumbing - Updated June 2026

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