Ion is a young man that works in the sales department, from our original phone call until we met in person he showed eagerness to help and knowledgeable about the vehicles were interested in test driving, I finally chose the 2020 mazda preferred. Overall made our experience in purchasing another vehicle (our 7th vehicle) at Putnam so we recommend to our family and friends. I had another pleasant experience and a great deal on the price, he also coordinated with the final paperwork and expedited that as well thanks for your help Ion. read more

I contacted Putnam online for CX5 and Dominic reached out to me. He addressed all my queries on calls as well as emails, and even made my case to management. He assured me of quality service - and delivered! Also gave me the list of documents I should bring beforehand for leasing. Thank you Dominic for supporting me throughout the process! read more

I had an excellent experience at Putnam Mazda when buying the new 2017 Mazda 3 . Duchih Yu made the process very easy for me. Duchih Yu was very helpful and friendly and answered all my questions regarding financing and the features of the car . read more

I would highly recommend Putnam Mazda and Paifu for a personalized and pressure free buying experience and the good pricing. These guy are professional and really knows the cars very well. read more

Gary not only helped us go home with a new car of our choice but also made the experience of purchasing a car very pleasant. After having dealt with all kinds of sales people in multiple dealerships, we were so exhausted and fed up with sales people 1)giving us the wrong quote 2)trying to sell us alternatives 3)not responding as promised and on the verge of pushing off buying a new car. Gary was very straightforward from the beginning and so kind. We are so thankful to have met him and wish we knew him when we began our new car search. If you are thinking of buying a Mazda, go to Gary-HE IS YOUR GUY! read more

that was an excellent transaction. didn't hurt they had the exact car i sought. price was good. service was speedy. but the best was their internet sales manager, gary. first rate guy and a real pleasure to deal with. read more

"Well-disposed", "unselfish" and direct to the point. Hassle free-you got to see it to believe it experience. Kudos to Mike & Erick! read more

Putnam Mazda - i GT - Car Dealers Near Me - Burlingame, California

Before visiting the dealerships, we did some research and asked around to have a better idea what we are after. Many have good things to say about Mazda. My boyfriend and I wanted to keep our options open so we visited different dealerships in Putnam and finally found our perfect car at Putnam Mazda - a Mazda CX-5. Michael was a great sales manager. It was our first time buying a new car so we had reservations and dislikes getting pressured into buying a car that does not suit our needs. Michael was very knowledgable and very pleasant to work with. He was upfront, honest and was very patient in answering all the questions that we had. He also offered us the most competitive price and spent time making sure that we understood the car's feature. There are other advanced features that come with this model but Michael never pressure us into getting any of those. Instead, he was trying to get the best deal for us. I will not hesitate to recommend Michael if you're looking for a new car! Along with Michael, we met Raj who handles the financial side of our purchase. Raj was very knowledgable, friendly and pleasant to work with. He patiently answered all of our questions regarding financing our car. At first, we had some issues getting financing from Mazda, Raj went the extra mile and spent time calling and reaching out to Mazda staff. Finally, he managed to get Mazda to finance our car. What's more, we got a call from him a day later letting us know what we are approved for a better rate and finance option with Mazda. We had to drop by and re-sign the documents for this new loan and thanks to Raj who is willing to meet us at 10pm to work around our busy schedule, we managed get our loan sorted out. My boyfriend and I couldn't be happier and we definitely recommend Raj if you're looking to finance a new car! read more

Nelson May did an excellent job. He was a pleasure to work with and made me feel comfortable and at ease. I highly recommend his services! read more

Putnam Mazda - Car Dealers Near Me - Burlingame, California

Got a mazda 3 recently. And it was a terrific experience. I went to other dealerships as well but working with nelson here was really great. He got me an awesome deal without any haggle. There was never any pressure from his side to buy the car and he was quite knowledgeable. I strongly recommend this place if you are planning to buy a mazda. read more

My experience with car dealerships has always been less than favorable, I understand that the employees make a large part of their money on commission and at every other place it's obvious, but not here. I came in here a few days ago mostly just window shopping, I was approached by a younger guy named Derrick who was very nice and didn't make me feel pressured at all. I highly recommend this place on service alone. read more

I went to Putnam Mazda looking for a new car. I've had my eye on a Mazda 3 for a few months now. I was introduced to Derrick and he showed me the different options and colors. After a test drive I decided to purchase. Unlike a lot of salesmen, Derrick wasn't pushy at all. He did what he could to make sure the deal was right - which was awesome. After the papers were signed Derrick showed me around the car giving me detail on everything about it. Overall - great experience! read more

After searching and searching for a new car I finally made the decision on the 2016 CX-5. From the moment I sent in an inquiry email to the moment I drove this baby off the lot Gary was amazing!! His knowledge of the vehicle and super personable approach definitely made this experience enjoyable. He answered all of my questions and when I went to pick the car up, Gary went through all of the cars modalities and made sure I knew exactly what the car had to offer and I knew how to use all of the many functions. This car is perfect for our family's do our safety; having just had a baby boy this definitely has enough space for his car seat/stroller etc not to mention the sound system --- can you say Bose? ... It's super comfortable and nice to drive on the road (puts him right to sleep) If you're looking for a great car and awesome experience, definitely go see Gary at Putnam Mazda! (Oh and they have an awesome latte machine too, a total plus for when you're discussing and signing away) Thanks again Gary! read more

Take everything you know about buying a car and throw it out of the window. If you want to get the best deal and then walk out with the car in under an hour this is the place to go and Gary is the person to call/email. And he even drops your other car home letting you drive your new car :). And to top it all off, he loves bonchon too Gary and Putnam Mazda made me believe in car dealerships again read more

I recently purchased my Mazda CX-5, which I love!, from Derrick at Putnam Mazda in Burlingame. I did extensive research and went on multiple test drives of various vehicles including three of the CX-5 at Putman Mazda, two of which were with Derrick. The vehicle is a bit underpowered and I had to make sure I could live with that; the sport mode helps a lot and the trade off is fuel efficiency. Derrick is knowledgeable, patient, and easygoing. Even though I had taken up a lot of his time I never felt pressure to rush my test drive or to make a decision. I cannot say that about everyone at Putnam so if you want a Mazda, Derrick at Putnam Mazda in Burlingame is your guy. read more

Putnam Mazda - Car Dealers Near Me - Burlingame, California

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We had decided to go with Putnam Mazda. Gary contacted us initially but he was not present when we visited the dealership. Ion helped us instead. He quickly agreed to Gary's price and helped in getting us the car from start to finish. Josh did the financing part and he was amazing. Ion fully explained the features during the delivery. He was friendly throughout . Would recommend Ion and Josh read more

We had a great experience with Dominic Chang. He is extremely knowledgeable and straight forward. We felt that we had great information about the car and the features, as well as upgrade options. He was very responsive and took his time to help us make the right decision when buying our Cx-5. Overall the atmosphere at the dealership was always relaxed - Highly recommended. read more

Went to look at a 2019 Mazda 3 and was immediately greeted by a newer employee, sheng, and was treated with amazing customer service and great help! I could not afford it at the time but I would definitely go back and recommend getting a vehicle there! read more

Working with John Odell made the car leasing process enjoyable. He was friendly, informative and made great recommendations. I recommend that anyone in the market for a new car who is considering Mazda work with John! read more

This review is specifically for Gary Gottloeb, Putnam Mazda's Internet Sales Manager. I recently bought my first new car through Gary at Putnam Mazda as we were looking for a 2017 CX-5 as our little Honda Fit was running out of room for our growing family. I didn't want to play the dealership game, nor did I have the time to so I reached out to most of the Mazda dealerships in the Bay Area via email to ask for quotes for a specific configuration. Only a handful replied, including Gary (side comment: if a dealer won't provide you quotes via email, find another dealer). A handful of others came up with lame excuses on why they couldn't provide a quote via email and wanted me to come in. Gary easily had the best price and was the most responsive. Although the color I wanted was out of stock, he kept me up to date on when it was arriving from Japan. When it finally came, we worked out a date for me to come in and close the deal. It was extremely smooth and at no point did Gary put any pressure on me to get more add-ons. All in all, I would highly recommend Gary if you're looking for a new Mazda. Our CX-5 has been awesome so far. For the money, the Touring AWD trim with the Preferred Equipment package is the sweet spot configuration. Thanks Gary! read more

This review is for our experience Gary Gottloeb. We went to a few Mazda dealerships and ended up getting a car with Putnam Mazda. We had a great experience with Gary, unlike other car salesmen. Gary is personable, honest, and doesn't waste time. They're efficient and his team works the same way. We actually went to Gary first and got a number on a car but went to a few dealers after. Glad that we did because we could really see how other car salesmen work and I like Gary's style. He gives you an offer that is competitive and he doesn't play games. One competitive number. He also spent the time and educated us things about the car that I can tell the salesman at the other dealership didn't have his facts right. Also, Gary was not profiling us the way the others did. Pay attention to what they say and ask because they're sneaky! Others ask things like what's your profession, what car do you, etc. Profiling your income before giving you an offer. I do not like that. We came back to get the car from Gary after our research and very happy with the purchase. He followed up to see if we have any questions and I know if I have any questions or need help I feel comfortable reaching out to him. I still recommend always visiting multiple dealerships to see their styles and compare but you'll likely just go with Gary! read more

John is very kind and he provided great customer service, he was very patient showing me all different grade of Mazda. He was willing to help the customer bargain prices and was very kind throughout the process!! I would definitely recommend them to any of my friends looking for a new Mazda! read more

I bought a Mazda 3 from John last week, and he is absolutely an awesome guy to work with. Since this is my very first car, it got a little overwhelming and scary at first, but John was patient and supportive through the whole process (from test driving to all the paper work). After test drive the car, I knew this would be the right one, and it only took me 2 hours to finalize the deal with Erik from finance department. I would highly recommend Putnam Mazda if you're looking for a new car. Super friendly people and nice services. read more

Nestor helped me with my new CX-5 today. What a great pleasure to have Nestor helped me...!!! He was very patient with me and he was very professional with his services. BIG RECOMMEND for everyone to have Nestor helps you to buy your dream Mazda. I guarantee that you will get the greatest Mazda here, BEST PRICE, BEST SERVICES with Nestor. Unlike other sale consultants that only push you forward to get the cars without explaining details. Nestor guided me from zero to professional in mastering my new CX-5. I am personally thanks him to his exceptional services, excellent attitude, and very professional. He is a great sale consultant, it is very lucky to have him in Putnam Mazda. Please give this employee an award. Worth every single dollar I spent in Putnam Mazda store. My CX-5 Journey: I inquired about my CX-5 online and received response from Nestor immediately, E-price was provided, you will be surprised. I came to the store and Nestor helped me to have some additional discounts, WOW, what a great guy...!!! The whole process took less than an hour for outdoor. Really funny guy, no stressful and will recommend my friends to him. read more

All I can say is WOW! Was shopping around through different dealerships and Putnam had the best deals and rates all around, hassle free and professional service. Gary helped me through and through. Cannot recommend Gary and Jesse at Putnam Mazda enough. Thank you for the BEAUTIFUL CX5!!! read more

Dominic was awesome in assisting us to purchase the fully loaded Mazda 3 Hatachback today. He went out of his way in closing a good deal for us. So patient in helping my uncle to get familiar with the features and the set up. Definitely a 10 rating in all areas of services! read more

I was in the market for a CX-5 and wanted to do a test drive prior to making my purchase. I was hesitant in going to the any car dealership due to some bad experiences in the past with pushy and aggressive salesman. I walked in to Putnam and was greeted by Dominic Chang. I asked Dominic that I wanted to take a test drive and we got into a car in their lot and in a matter of seconds were on the road. Dominic walked me through all the features of the car, from the Sport mode, to the turns, breaking and acceleration. It was a very informative test drive and really cemented my decision to purchase this car. After my purchase completed, I didn't pick up my car till the next day. It was also Dominic's schedule day off and I assumed someone else would hand me the keys. But to my surprise, Dominic met us on his day off! Not only did he hand me the keys, he patiently walked through all the internal features of the car and answered all the questions that I had. My experience working with Dominic on this purchase has truly been a pleasant one. If anyone is in the market for a car at Putnam, I would recommend them to reach out to Dominic as he will provide both the service and the knowledge on any car you might be interested in. Thank you Dominic! read more

This dealer gives best customer experience. Ion is great sales person. He is knowledgeable, he give me nice walkthrough of all vehicle features. He guided me through all mazda 6 trim levels and cleared all my concerns. I got great deal on Mazda 6 . Thank you read more

Absolutely Amazing buying experience and customer service provided by Duchih ! I got a very competitive quote for 2017 Mazda CX5. Had quotes from pretty much all dealers in bay area. When I went for my appointment, my original sales contact was pre occupied, so was assigned to Duchih. From then on, Duchih provided the best service and literally sold me the car ! He answered all the questions, showed all the features, went out of the way to make it a fantastic buying experience. He also helped sort documentation and issues around financing the car, and finally I was able to get the best possible APR. Another key note is the finance Director Mr. Lee was amazing. did the whole signing process in 15 minutes or less. This was the fastest car buying experience I had. Excited driving around the wonderful car. Ask for Duchih - he will get you the best deal in bay area. read more

Putnam Mazda - With my new 2017 CX-5 AWD Touring with preferred equipment package with sales consultant Duchih @ Putnam Mazda - Car Dealers Near Me - Burlingame, California

It was a pleasure working with Daryl. He made the car buying experience easy, smooth, and efficient. I came in on 3 separate occasions and not once was Daryl pushy or salesy. He was friendly, personable, thorough, and went above and beyond to ensure all my questions were answered, I was certain about the car, and provided great customer service. I am very happy with my brand new Mazda 3. Thanks again Daryl! read more

I leased my CX-5 in early Dec. Konstantin was great! After dealing with 3 different dealerships while considering a Jeep, he was quite a breath of fresh air. Professional, knew details, "numbers", options and was super patient as this was my first time leasing a car without my spouse. He was thorough and helpful without any over selling or pressure. read more

We recently purchased a 2018 Miata GT from Putnam. Gary was amazing throughout the entire process. There was no high pressure sales pitch. He made the transaction one of the most pleasant car buying experiences we've ever had. The need for a very minor fix was detected as we were preparing to leave. Gary had it taken care of, was extremely apologetic, and got us into a loaner car until the Miata was ready. We bought an awesome car from a terrific salesman. read more

All the employees here were super nice to me and my two kids! I got into my dream vehicle and was on the road with a nice little waiting room for my kids and a hot cup of coffee I didn't feel like I even had to wait long! read more

Had a great experience with purchasing my new CX-9 at this location. Konstantin was great, the process was extremely easy and comfortable, and everyone in the location took great care of us. We had an issue that dragged out a few months, but upon hearing about it Konstantin was able to help us get it resolved immediately. I would highly recommend Putnam Mazda and their staff. Thank you, team! We love the new car! read more

I literally created a Yelp account just to leave this review. Joe H. at Putnam Mazda in Burlingame is the BEST! I had been looking at different makes of cars over the last few weeks when someone suggested to check out Mazda. I had never even considered a Mazda, nor did I know anything about any of their vehicles. I walked in and Joe was so friendly from the start. I asked for some basic info and Joe went above and beyond to explain everything to me and answer ALL. OF. MY. QUESTIONS. Trust me, I had a ton. He had even created his own documents that detail every trim level for different vehicles to make it easier for the average consumer to understand. He was super patient with me while I was trying to process everything (since I started with zero knowledge about Mazda). My friends and family had been urging me to get a larger vehicle but I was set on buying a sedan (actually, I was like 99% sure I was gonna end up with a Civic). By the end of the day, I drove off in a compact SUV (!!) and I am OBSESSED with my new vehicle! It is so gorgeous and it drives so well, it fits all of my current and future lifestyle needs, and I just couldn't be happier! I can't believe I was so close to missing out on this, but I didn't all thanks to Joe. Ok, a little more about Joe that I just have to share. Aside from being ridiculously patient and friendly and the best attitude and smile, he was super thorough and not at all pushy. I never felt any pressure to purchase anything from Mazda or from him. I had gone to about 5-6 other dealerships in the last few weeks and while I was interested in some of the other cars, one of my hesitations was that I felt unsettled giving my commission to someone who didn't care about me. I had a deadline to purchase a new vehicle before the end of October and I had verbalized that to all of the other salesmen so they would know I was serious about buying a car. Should have been an easy sale. But I never felt like I mattered as a customer (maybe because I'm a girl shopping for a car alone and I had a lot of questions?), and I always felt bad when I asked to test drive vehicles, like I was inconveniencing them. When I went to Mazda, I didn't even mention my deadline to Joe because in my head, I was getting the Civic and just "crossing Mazda off my list" that I checked them out. I literally just asked for some info on a Mazda 3 and Joe put in 110% to make sure I had everything I needed to make a good decision. He made me feel like the #1 customer even without knowing how serious I was in purchasing a vehicle. I walked in having never driven a Mazda in my life and left in this beautifully amazing vehicle (and I even splurged for trim upgrades!). In the end, not only am I ecstatic that I got the best vehicle for me, I am beyond grateful to have had THE BEST car-buying experience I could have asked for! I hope Putnam leadership knows what a great member they have on their team. Please give Joe tons of thanks for me! P.S. Kyle in Finance also rocked! He stayed late and was super thorough to make sure everything was perfect! He was great in explaining all the different options and made sure I got the best coverage for my needs. And let's be honest, Finance is a TON of math - Kyle made the "boring" part not boring, which is quite a feat! P.P.S. The Mazda showroom is beautiful! I heard it was newly renovated, and I'm not sure what it previously was, but I really enjoyed the one I was in! TL;DR: Mazda is awesome, Joe is awesome, Kyle is awesome, showroom is awesome, I'm obsseessseeddd with my new vehicle. read more

I stopped by Putnam Mazda when my '93 VW Corrado was damaged from an accident. I rented my car from the place next door and as they were getting my car I stepped into the showroom of the Mazda dealership. At the time, the 2006 Mazdaspeed 6 was on display, so I asked the sales agent, Ali, if I could test drive it sometime. Ali made a bad move and said that "Mazdaspeed buyers were very knowledgeable about the car and expected the car to have no miles on it when they purchased it. Therefore, these types of buyers would buy the car outright." Basically, he was saying that he could not let me test drive the car. I'm thinking that Ali saw a young 20-something in a tee-shirt and jeans and thought that this is not someone who can afford the Mazdaspeed 6. Next weekend, I went to a BMW dealership and test drove a used 325i. The sales agent was extremely courteous and not once talked down to me or insinuated I couldn't afford the car. I pointed this out to him and mentioned my experience at Mazda. The agent mentioned that he always treats every customer with respect because a guy in a tee shirt and jeans could be anyone from a college student to a multi-millionaire owner of a start-up. He didn't have the 325xi, which I was interested in buying, however, he said he'd look for one across all western states. I ended up calling Mazda as I was leaving BMW and said that I was planning on buying a BMW and wanted to know if Mazda would let me test drive the Mazdaspeed 6. The person I spoke to on the phone said, yes, of course! Different story now. When I came down to the dealer, lo and behold, it's Ali who is my sales agent. I'm not sure if he remembered me from the week before, however, this time he acted differently. I took a test drive of the car, came back in and negotiated for an hour or so, and then bought the car right then on the spot. I bought the car because I was a "knowledgeable buyer" and knew that the car had 270+ hp, whereas the used BMW I was looking at only had 160 hp. I decided that I wanted a new car for once and bought the car *despite* the sales service. Will I buy from Mazda again? Probably not. However, that has to do with the piss poor service I received on my warranty from the service department. read more

Service rep was kind. but I was disappointed he did know know or tell me in advance the remote needed a $51 'software application' loaded into it to function. I had called and asked for a quote. The parts guy quoted $105 for the key. The service dept quoted $60 for the labor (1/2hr?). No one told me I would also need to pay $51 for 'application' that was loaded into the remote. Sooner or later, everyone finds out car companies have figured out they can make a mint because they are the only ones who can replace/reprogram your car remote/key. For a 99 volvo, the new remote cost $105, the 'program loaded into the remote' cost another $51. and the Labor cost was $60. Grand total out the door $200, after getting a discount from the service manager, for a remote!!! What a ripoff, but still probably the best price in the bay area. I had called around looking for the best prices. Every dealer quoted $105 for the remote. Putnam was way cheaper than everyone else on installation at $60, but when they quoted the price, they forgot to tell me I needed the $51 'remote program' loaded into the remote until the work was done. What an unpleasant surprise. Now the $130 price the other volvo dealers where quoting for installation made more sense. I hope not telling me to get a functional remote requires 1. $51 remote application software 2. +$105 remote fob 3. + $60 labor was an oversight and not intentional read more

On time, almost on budget. Actually, it was ready before the promised date, at a competitive price .... and detailed! The Volvo runs like a champ again, with 150 thousand miles of windsurfing jaunts on it. The old vic has new life after a bad drink from a local mechanic who falsely advertised his brand knowledge. You can't give a corn syrup coke zero to an original coca-cola nut. Like others, I would like to see a breakdown of labor charges so I can make the math work. However, a flat hourly labor rate for cars is highly unlikely, as there are so many different types of jobs requiring varying intensities of labor. Your cardiologist doesn't charge what your podiatrist does for surgeries. If they did take the time to computerize the rates, they probably still couldn't easily quote them prior to the job, as the rates would be constantly changing with each vehicle design change. You just have to get to know and trust your car doc. I gave them my expectations and they did a fairly good job of meeting them. This included informing me of the symptom resolution process, possible parts and/or processes needed, updating me on work progress, new findings, estimates of time to repair and costs for additional work if I wanted it. This took about 25 minutes over a few weeks to communicate and helped me feel good about my decision process, knowing the old vic was in good hands. I will definitely bring the vehicle back for the next round of geriatric bionics. From what I can see, Putnam is working at setting a good example; taking the time to learn from mistakes and reviews, working toward improving stability, quality of work and communication. I hope they keep up the good work. read more

I would like to give 5 stars service to Ali Ashrafi at Putnam Mazda! Excellent communication skills and on time delivery was provided by Ali. This is my second Mazda I purchased within last 2 years with Ali's help. Great job Ali! read more

Doe N. I recently bought a Mazda 3 hatchback and although I didn't purchase it from Putnam Mazda, I was treated very well by George Ordaz. He was a patient salesman and not at all pushy. He was nice, thorough, knowledgeable and very relaxed. It was a great experience working with him but alas, he could not offer me the car in the color I wanted. Great car and happy to own a Mazda! read more