Anyone considering storing items at storquest, take my advice and don't do it…read more I have been a faithful customer for 3 yrs always paying my monthly fee on time. Before it was changed to store quest my storage was broke into 2 times but since I didn't have insurance I was S.O.L. the next month I was told I was required to pay for insurance Since then my rent for a 5x10 unit went from 110. To 155.00 The employees seem sketchy and the corp. Office ups the rent without a reason. So my advice fine another storage facility if you want to keep our stuff. ! From a dissatisfied customer Linda

The facility is always clean, the staff are very welcoming and competent, and the gate hours are…read moreconvenient for me. It's also very easy to access my unit because the elevators are large and work well, and the halls are wide. To be clear, the only reason I'm giving 4 stars instead of 5 is because it's so dang expensive. Even with that though, I would heartily recommend this place.

Great place to store your stuff! The guy…read more Great place to store your stuff. It's very clean, they play nice music which helps keep you entertained while you're organizing! Julio is the manager and he's very nice and helpful m!! In fact, all the guys that work there are nice and helpful!!

The property manager Julio is a short, irritating man who follows the tenants around and scolds…read morethem like they're children. Clearly he is one of those people who thinks because he's in management that he's so powerful. Classic short man syndrome. The other employees are wonderful and pleasant and I have never had any other issue but the property manager really needs to be taken down a peg, and it's pathetic that he has nothing better to do than to harass tenants who pay alot of money for units over nonsense. Use the storage center down the street if you're in the area. So happy I've moved out!

This storage facility is welcoming, secure and professional. Steve us awesome. He has a warm and…read morefriendly smile and takes pride in his work and customer service. I'm extremely happy I chose this place to keep my extra belongings. The value in this facility lies in the detail oriented measures taken for increased security. Video surveillance, individually alarmed units, actually following up in alarms, alarmed exits, gate codes that are individual to you, and an on site manager to keep everything together! The facility is always clean and tidy. There is a clean and stocked restroom that is available during office hours as well.

It's unfortunate because this is a nice storage facility. When I signed up for my storage unit it…read morewas $99 per month. It remained that way for the first 3 months. Then, without warning or notice, it was increased to almost $300 A MONTH. Absolutely ridiculous. immediately cancelled and went to a competing storage facility for a fraction of the price and a guarantee that rent won't increase ever. do yourself a favor and get a storage unit anywhere but extra space.

I just had to find and book a storage unit remotely, before a big move. And George... he has a ton…read moreof positive reviews and call-outs, and he deserves every one. He really went above and beyond and took care of me, buttoned everything up, and set me up for success.

I needed a place to put my belongings asap as I was going through a breakup. This place took CARE…read moreof me. George at the front desk was amazing. Got me settled in and made me feel like everything was going to be ok. The environment is clean and no one can break in which I needed at the moment. I finally am leaving the storage unit after a month. I appreciate all of the staff here. Thank you guys! And thank you George!

Walked in today needing a storage unit. JB greeted me and made me feel welcome. Helped me get…read moreexactly what I needed. Great place!

Came in today and JB was awesome. He is very helpful and attentive. JB made the process very smooth…read moreand easy, he is very knowledgeable. He made a tough day a really good experience for us , so definitely recommend checking this place out.

They are great keep stuff safe and very nice sweet couple that owns it. I would recommend them over…read moreany other storage in the area. Used them for years when I lived in Mdr.

After booking a unit at Stor-It Self Storage, we called the listed number (+1 (949) 241-1373) to…read morerequest gate access. From the moment the call was answered, I was met with an extremely rude and hostile individual named Ray. He immediately spoke in an aggressive tone and threatened to evict us despite the fact that our unit had already been paid for, and also threatened to call the police. On the first day, we asked for his full name for proper identification. He refused to provide his last name and only stated "Ray." During the same interaction, after refusing to give his last name, he hung up on my partner and then blocked his number, which was extremely unprofessional and alarming. The following day, I called back and was able to get through, and the same disrespectful behavior continued. My partner's number remained blocked, which made the situation feel deliberately unprofessional and discriminatory rather than a normal customer service interaction. This experience was extremely upsetting and stressful during what should have been a straightforward moving process. Instead of receiving assistance, we were met with hostility, threats, and a complete lack of accountability or professionalism. There was no option for escalation, no willingness to provide proper identification, and no basic customer service standards followed. I have never experienced anything like this in any service setting, and it reflects very poorly on the facility as a whole.

Best storage experience ever.Best storage manager in town.Highly recommended.Had problem with…read morelock...removed fast and efficiently.On site staff,very courteous and helpful.Easy access,and reliable.Unit was clean and safe...even at night.Thanks

WARNING. Protect your property. This place does bait n switch, after you sign contract they add…read moreall these feeswitch out notice. If you are more than 30 days late they charge you additional $200 for "auction fees" that's before the. legal 60 day auction lien fee when your payment is legally in default not to mention they increase at their discretion an additional 40% and charge you for an additional protection fee . I never received my 30 day notice of price increase and they BAMBOOZLED me. This is my personal experience. luckily I have proof and documentation of it all.

What is going on with prices!? This is a freaking JOKE. Self-storage has LITTLE overhead costs, and…read moreyou are bleeding paying for a box of space! OVER $200 a month for a 10x10!?!? It makes more sense to pay that towards rent to move into a bigger apartment! What happened to reasonable prices? A 10x10 should cost around $60 a month. I cannot believe people are actually paying these prices.... use that money to move into a bigger home or buy a shed at Home Depot (for those who own houses). This is a bloody joke. If these places are really getting away with these insane prices, it is because people are willing to pay for it... guys, use the money towards renting a bigger place with storage.

They NEED a bathroom on every floor Warn about 26 ft…read moretrucks entry Too narrow lanes for a 66 year old woman to maneuver over head beware! There is no elevator Not for big Jobs as far as maneuvering . First month deal is NOT a deal ! Don't stay past 6pm or you will be charged $25 every 15 minutes I'm getting out of here as soon as possible . # Deal no Deal !!! Space smaller than I had 10 by 20 not able to store my things the same wound up getting another space to accomadate my original move . They went up on bill $40 before 6 months not even a year and first month was not free so I wound up paying more than I bargained for in the long run too soon. Don't bother asking Manager or supervisor to have compassion They will tell you sorry Charlie and tell you the staff are kids who must leave on time to catch the bus as reason they charge $25 every 15 mins you delay . READ the FINE PRINT !! Don't just sign I'm trying to beat the clock and GET OUT !!!! ASAAP ! Nice on the outside clean on the inside but don't look for any flex on their contract . Just sign shut up and pay !!! Pay pay ...