visited here for the first time, for my birthday. i miss the rainforest cafe, at downtown disney. all the aquariums with so many different fish, the waterfall, it was so much bigger and nicer. too bad they had to close, for some contruction, that never happened. the service here was great. read more

She was nice, made sure we got are food, Lindsay was the nicest waitress we had ever had

Our time here at the beginning was starting off bad. But luckily we got moved tables and Emily became our server. She was an amazing serve and always refilled out drinks and was super nice. Will be coming back because of the service Emily gave us. read more

Rainforest Cafe will always be a nostalgic place for me. It brings back so many memories of when my girls were little and I used to bring them here all the time. When my daughter graduated from high school, I wanted to do something that reminded us of those special days, so we decided to come back. The restaurant is just as fun and beautiful as I remembered with all the animated animals and rainforest atmosphere. We had a party of 11, and I was pleasantly surprised by how great everything was. I ordered the cheeseburger and fries, and everyone else had a variety of different dishes. Everything came out hot, fresh, and delicious. The service was amazing, especially considering the size of our group. This visit reminded me why I loved bringing my family here. It was the perfect mix of great memories, great food, and great service. I'll definitely be back. read more

We visited last night to celebrate our son's Sweet 16, and while we still managed to have a wonderful time as a family, I left feeling disappointed because the evening didn't turn out to be the experience we had planned. Our son has been asking to celebrate his birthday at Rainforest Cafe since he was six years old, so this was something he'd been looking forward to for years. I made a reservation for 11 people a week in advance for 8:00 p.m. and updated it yesterday to 13 people, keeping the same reservation time. We arrived at the mall around 7:00 p.m., and I even stopped by the host stand to confirm everything was set. They confirmed our reservation for 13 people at 8:00 p.m. At 7:55 p.m., I received a text that our table was ready. When my husband walked up to the entrance, the gates were already closed. After speaking with someone, we were told the restaurant closed at 8:00 p.m. It was confusing because our reservation had just been confirmed, both in person and by text. To their credit, the staff did accommodate us. They quickly put tables together, and our server was incredibly kind and gracious. She explained that she had been asked to stay late to take care of us, but that we would need to place our entire order within about 10 minutes because the kitchen staff was heading home. We completely understood and did our best to make things easy by keeping everything on one check and ordering as quickly as possible. The food came out quickly, and our server was attentive and friendly throughout the meal. She truly made the best of an awkward situation. What made me sad was that we missed out on the full Rainforest Cafe experience we had been anticipating. We didn't really have time to enjoy the atmosphere, look through the menu, or take everything in. I had also hoped all of the kids could get balloon animals, and we even brought cash specifically to tip the balloon artist, but they had already left for the evening. At the end of dinner, our server mentioned the manager would be bringing our check. I honestly thought she was coming over simply to acknowledge the mix-up or apologize for the confusion. Instead, she only let us know that the automatic 18% gratuity had already been added to the bill, which we already expected for a party our size. It would have meant a lot if someone in management had simply recognized that accepting an 8:00 p.m. reservation for a restaurant closing at 8:00 p.m. wasn't the experience anyone would expect. I understand mistakes happen, and I appreciate that the staff still served us rather than turning us away. My disappointment isn't with our server or the kitchen--they were wonderful. It's simply that after waiting so many years to celebrate this milestone birthday here, we left feeling like we missed out on the experience we came for. Thankfully, our family is the kind that can laugh through almost anything, and we still made special memories celebrating our son. I just hope no other family celebrating a milestone ends up in the same situation. read more

First time at this location after Anaheim Downtown Disney one shut down years ago. Came here Saturday night and host quoted us 25 min wait for 2. We decided to get some drinks and sat at the bar while we waited for a bar table to be cleaned. After waiting 10-20 mins for the bar table, we went back to ask the host an update on the table and ended up being seated on the main floor. Glad we asked! After placing our food order, it came out about 20-30 mins later. We ordered the Pastalaya and Lasagna and both were pretty good. Solid meal and fun restaurant experience but service could be better. Would still reccomend for family with littles. read more

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We took our kids here for the first time and they had a blast! They loved the "rainstorm" and the big gorillas. The restaurant is roomy and has plenty of seating. The kids meals are affordable but also seem like they were microwaved and the kids weren't much of a fan of their food. My chicken lettuce wraps were spicy but good with plenty of meat and sauce to dip in. The bathrooms were also clean and well stocked. The customer service was good and our food was served pretty quickly. read more

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2.5 stars is what I would probably give. Pros: Our waitress Amy was very nice, she checked on us several times and updated us on our food arrival. She seemed a little overwhelmed as it was pretty busy and there was a line of people waiting to get seated, but she was still friendly. The outside and the inside of the restaurant is really fun and the perfect place to bring younger kids. We hadn't been here in a good 9 years but it was nice to see the decor outside of the main mall entrance as well as the area outside the restaurant, inside the mall and the gift shop. It's just fully immersed in jungle theme for kids! There's a little smoke, steam and animal hollering every 15-20 mins or so. Our table was right next to the pond with the atlas statue so the water was loud, on top of the jungle sounds so it was really hard to talk to the people in your party. Cons: the food was overpriced for what it is and how much food you get. My little cup of maybe 7 or 8 ounces of clam chowder was $9.49! It didn't taste extraordinary or freshly made, probably out of a can. The kids fried shrimp was just ok as well. My taco salad was also just average. It was on the smaller side and had some chopped iceberg lettuce. It tasted ok. Nothing to write home about but people don't come here for the food. It just felt $2-$3 dollars more per dish than it needs to be. We are in Ontario but I guess the extra $$ is going to the upkeep of the fun and cool stuff inside. It also took at least 30 mins to get our food so don't come hungry! They don't have any complimentary chips and salsa or bread to hold you over until your food comes out. It's pretty much just a fun place to bring kids every once in a while but that's it. read more

Rainforest Cafe - $9.49 for this tiny bowl of clam chowder! - American Near Me - Ontario, California

Rainforest Cafe delivers exactly what it promises, an immersive jungle dining experience paired with comforting, crowd-pleasing food. The restaurant's towering trees, vibrant lighting, and rainforest ambiance create a playful environment that feels nostalgic and entertaining especially since this was our little guys pick for dinner on spring break lol. The fish and chips arrived perfectly crisp with a generous portion of fries, while the pineapple coleslaw added a refreshing balance. The kids' meal, pepperoni pizza and mac & cheese was simple yet satisfying so the kid said lol happy kid happy tummy happy parents. Another entrée, topped with crispy onion strings and sautéed vegetables, offered hearty flavors and great texture was the pot roast my hubby seemed to like it. Beyond the food, the themed decor and iconic "Rescue the Rainforest" statue that they sat us in front made this a memorable dining spot. It's a great destination for families, visitors, and anyone looking to enjoy a fun atmosphere with their meal. Bring your out of towners lol it's fun and unique! Walk it off afterwards in the mall it's about a mile long walk around the mall lol get your steps in and or dessert there or elsewhere lol volcano cake on birthdays are always fun! read more

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I had a great time here for my birthday lunch with my family. Justin was our waiter and he had a great personality and was very attentive. The ambiance was amazing and so many people came here dressed up in costume which was right up my alley! The food was very good and my birthday cake was DELICIOUS! read more

This place need more attention so damn cute and the FOOD IS AMAZING so clean the workers were so damn nice and sweet service was fast and the food was hot 5/5 definitely will be coming back this place is so lowkey and I loved the animatronics and environment read more

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First timer and I can honestly say I was highly impressed! Hubby and I brought our 4 year old on a Thursday evening. Waited about 15 min to get seated and although it took a bit for our waitress to take our orders, she was great. Very communicative, especially when the food was taking a bit long. Food was (IMO shockingly) REALLY good. I had very low expectations of the food & was a bit hesitant since the prices were a lot for a "gimmicky" restaurant but my mind is forever changed. Hubby had hot honey fried chicken, I had fish tacos. Although I was undecided between 2 meals and told the waitress to surprise me, she picked well! The tacos had a very large portion of grilled fish, the sauce had a slight kick but was delicious. My son had the steak kabobs (he was disappointed they didn't come on sticks) but they were cooked perfectly. The "thunderstorm" that occurs every 30 min was not too loud but it was a cute perk to eating at the rainforest. Bathrooms were clean. Gift shop out front was HUGE. Balloon artist that works on tips was a hit. And they even have a photographer that will take pics for you..... we bought one $20. Will we return? Absolutely. read more

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I'll start with the food. It was not good at all. I've never really gone to a restaurant and not ate my food. I was so bothered that they had to take it off my bill. Our server was great tho. S/o to Her. We just wanted to leave and go home. I'm frustrated at the fact that we live in Northridge and traveled to Ontario for basically.....NOTHING. I mean that pasta was DRY. Like the desert. It was a Rasta Pasta and baby... it was NOTHING Rasta about that. At least our drinks were cold and good. We even got to keep the mugs/cups (they were $15, but that was worth it) We will not be retuning and it's all good. You live and you learn. We definitely learned. Oh....the ambiance was nice tho. Definitely fit the vibe of Rainforest. I actually used to go there when I was kid living in DC so it was pretty nostalgic besides the food. Yuck Maybe the animals cooked the food in the back. Even our server was like "it looks kinda dry". read more

Rainforest Cafe - Hardly Sauced and Lukewarm "Rasta Pasta" - American Near Me - Ontario, California

My kid loves this place so we have to go here every time we are in the neighborhood. She loves the decor and all the animals, yes she is in her 20s now but when we go here it is like she is my little girl again. On our recent visit my party made a reservation for Sunday rather than Saturday. The hostess, upon seeing our goof brushed it off and got us promptly seated even though it seemed very busy. We were greeted by a very pleasant and kind waitress Lindsay. To start she was vey attentive but seemed very busy with many other tables. We placed our order and even ordered some items recommended by Lindsay. When I ordered my plate I asked for some steak sauce and even asked again later but I was never brought any. I understood she was very busy but my food went cold and everyone at my table was finished with their food by the time she realized her goof. She was very nice and refunded my uneaten meal and insisted I take it with me even though I didn't want to as I was staying in a hotel. We will definitely return as we really enjoy this place, especially this location. The service is always great including this time even with the goof. Mistakes happen especially when handling so many tables. read more

Rainforest Cafe - Proof of purchase - American Near Me - Ontario, California

I had an amazing time at the Ontario Mills Rainforest Cafe! We had a large group and Amy did a wonderful job taking care of everyone. The food, drinks, and atmosphere were fantastic. Cha Cha the frog came out to spend time with us and Rebecca the balloon lady treated us at the end with incredibly fun balloon hats. Overall it was a great day thanks to the top tier service. Thanks Amy, Rebecca, and Cha Cha!!! read more

Rainforest Cafe - Rebecca's balloon octopus hat! - American Near Me - Ontario, California

Always a great experience at the rainforest Café but today Lindsay, our server made our experience 100 times better than we've ever had the best server around for sure so attentive and just the best personality when you come here you gotta ask for her. Thank you so much, Lindsay. You made our experience crate today. Will be back soon! read more

Rainforest Cafe - American Near Me - Ontario, California

Literally incredible service from Jacob, food came out great! and even better balloon expertise from Rebecca!!!! LETS GO REBECCA! read more

Rainforest Cafe - balloon giraffe (with bow tie) - American Near Me - Ontario, California

The ballooner Rebecca was amazing!!! She is a great conversationist and very talented. The food was alright but the day was made by the ambiance and the friendly staff including Rebecca and our waiter Jacob! read more

Rainforest Cafe - Giraffe hat - American Near Me - Ontario, California

I want to start off by saying these 2 stars are based solely on my overall experience here. If it weren't for Lindsay, this honestly would have been a 1-star review. Lindsay deserves 5 stars all on her own. She is genuinely one of the kindest and hardest-working servers out there. Management, if you see this, please give this girl a raise, promotion, recognition -- anything! She completely saved our experience. My family and I came here because Rainforest Cafe is nostalgic for us, just like it is for many others who grew up going to the Downtown Disney location. We did a walk-in and waited about 1.5 hours, which honestly was fine since we spent the time enjoying the mall. Once we were seated, we were assigned a server named Jace. She greeted us right away, took our drink order, and quickly brought the drinks back. She then told us, "I'm going to drop these drinks off at another table and will be right back." Little did we know, "right back" meant NEVER coming back. We waited around 40 minutes just to have our order taken, and that only happened because Lindsay noticed us sitting there unattended. Even though she was assigned to the bar area, she stepped out of her section to help us. From that point on, she basically became our server for the rest of the night even though our table was never assigned to her. Out of pure kindness, she continued taking care of us while also managing the entire bar section. To make matters worse, we had also asked the hostess for 3 forks. She only brought 2 and told us she would come back with the third one... which, just like the other promises that night, never happened either. At that point it honestly started to feel like our table was invisible. Our food ended up taking about an hour to come out, and Lindsay continuously checked in with the kitchen after noticing how long we had been waiting. In total, we were there for about 2 hours and probably sat through 4 rainforest "storms." By the FOURTH rain show, our original server, Jace, finally came back. While she apologized for "disappearing," it honestly did not feel sincere. I understand restaurants get busy and things happen, but out of respect for customers, there should at least be communication if a server needs to step away for that long or another server should be assigned to check in. The experience with Jace was extremely disappointing, but thank you to Lindsay for going above and beyond and completely saving the night for my family. Overall, Rainforest Cafe is fun for the nostalgia and atmosphere, but it is definitely not a 5 star dining experience. The food is overpriced, although still enjoyable enough. I'll probably come back again someday when I'm feeling nostalgic, but I truly hope Lindsay gets the recognition she deserves because she was the highlight of our entire visit. read more

Rainforest Cafe - The Inside of the Restaurant - American Near Me - Ontario, California

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The Blackened Fish Tacos and was grilled with a nice smoky flavor with jalapeño ranch, red cabbage, citrus vinaigrette, pico de gallo, and black beans on the side. Fun jungle atmosphere. read more

Rainforest Cafe - Fish Taco Blackened - American Near Me - Ontario, California

I took my 10 and 12 yr old granddaughters for lunch....every staff member we came in contact with was super friendly.... They have a couple of balloon experts on hand to make the kids animals out of the balloons..... Food was good.... Service was great... Atmosphere was fun... rain and thunder every 30 minutes... animals moving and talking.. kids love it... Parking is plentiful... read more

Rainforest Cafe - American Near Me - Ontario, California

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The last time I came to this establishment was at the Anaheim location which no longer exists and I didn't think it was very good. However, I decided to give it another shot and take my kids. If I had to choose between the most expensive meal here and an In-N-Out burger combo, In-N-Out would win every single time. Service was mediocre. I didn't feel like they knew very much or even what was good. You know it's bad when you order a steak and they immediately offer A-One Sauce. My advice go inside look around and walk back out. Food is awful and super dry. I can guarantee I'll never eat here again, even if I got a free meal. Trust me save your money. read more

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I celebrated my grandson's birthday here for the second time and this restaurant never disappoints. My grandson is a bit older now and able to enjoy the atmosphere. He absolutely loved the aesthetics in the restaurant from the thunderstorms every 30 minutes, to the animated animals, everything at this restaurant caters to children. There is an awesome balloon maker that walks around, although it is not free of charge, the only thing she asks for is a tip, which I think is a great trade-off. I ordered the Pastalaya and it was so delicious, it has pasta, shrimp, sausage and chicken it's spicy, just the way I like it. I would definitely come back to this restaurant to enjoy with my family. If you tell the waitress that you are celebrating a birthday the way we were, they will bring you a complimentary cupcake. read more

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Tim was our server this Friday around 7 PM at Rainforest Cafe, and we wanted to make sure his excellent service was recognized. Usually we request Audrey, but the restaurant was very busy and we were seated in a different section. We are so glad we were placed with Tim. He hit every step of service perfectly -- from drinks, appetizers, table-side etiquette, attentiveness, and overall guest care. He works exceptionally well with small children, was incredibly patient and kind, and made sure we had everything we needed throughout the entire meal. Even on such a busy Friday night, Tim remained enthusiastic, professional, attentive, and genuinely welcoming. It is rare to find someone who clearly enjoys their work and knows how to make guests feel appreciated and comfortable. We truly appreciate the outstanding experience and the level of care he gave our family. We will absolutely be coming back and requesting Tim's section in the future as well. He went above and beyond, and we loved having him as our server. Thank you so much for hiring such wonderful employees. Sincerely, The Manross Family read more

Rainforest Cafe - Yummy drink - American Near Me - Ontario, California

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Rainforest cafe is definitely not haute cuisine, but it is a nostalgic, pleasant, and fun place to eat especially with families and kids. We went there for lunch on a Sunday, and thankfully got there before the noon crowd. Emily was a great server- always attentive, pleasant, and efficient. The food was also surprisingly good. For details, we ordered the cheese curds, clam chowder, Caesar salad with chicken, python pasta (chicken Alfredo), and the NY steak/shrimp plate. Everyone enjoyed their meal. read more

Everything was perfect! My family and I wanted to enjoy a light dinner. This was our first time here and it was absolutely perfect. At times our adventurous toddler would get startled with the sounds, but she quickly joined the adventure. As an adult, this was a pretty cool experience. I can only imagine what my toddler thought. There are so many animals and effects that make it feel like you are actually eating in a rainforest. I appreciate how clean and spaced out the tables are. We would like to thank everyone for a pleasant experience, especially Renee for checking up on us. Can't wait to come back and try something else. read more

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Food was good. We got Cobb salad, the Mac n cheese and cheesecake. Service is okay, very slow though, maybe not enough workers. Ambiance is the reason we came here though. Nothing like this place nearby. We got charged for a souvenir glass when we didn't want one, so make sure you let them know to not add that charge to your bill. read more

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The very last rain forest cafe in California and it sounds silly, but I love taking my guests here when they're visiting! It's always a great atmosphere, silly animal noises, and a treat to see the rain storm. The lines are always insane, so be sure you put your name down, then walk around the mall. If you don't mind not being in the center of the forestry, you can drink or eat at the bar. I love drinking here because any cocktails or beers you drink, you also get to keep the cup! It's a perfect souvenir for anyone. The food on the other hand... is very salty. I don't know who seasons it, but I wonder if they've tried their own food. I can't finish half the meal sometimes. It's always fun but remember you're not here to eat your fill. We'll be back with more visitors eventually! read more

Lindsey was our server for our son's birthday and she was a breath of fresh air. So attentive and helpful. Dad and mom were not stressed at all. We got some wonderful pictures with the kids and family. The service was amazing and the food was delicious. We all left super happy. Thank you Lindsey! read more

So far I have been here a handful of times. Mostly for a kid's birthday celebration. I have gotten different type of entrees. Last time I was here I got the Mac and cheese with shrimp. That was delicious. If you order a specialty drink it usually comes with a souvenir cup that lights up. Customer service was exceptional. If you like dim lit dining this is it. Good for groups and family. Also they have a balloon person that makes animals and such out of balloons. Catered to mostly the kiddos. Great entertainment for kids. read more

Rainforest Cafe - Macaroni & Cheese with shrimp - American Near Me - Ontario, California

We had such a great experience at Rainforest Cafe thanks to our server, Lindsay! She was incredibly friendly, attentive, and made our meal so enjoyable from start to finish. She checked in on us at all the right times, made sure we had everything we needed, and had such a positive attitude that really added to the fun atmosphere of the restaurant. Great service can make all the difference, and Lindsay definitely went above and beyond. If you're dining here, I hope you're lucky enough to have her as your server! Thank you, Lindsay, for making our visit such a great one! read more

Amazing experience and incredible service by Lindsay. She recommended the ribs and they were delicious. Thank you Lindsay.

It is about the experience. Despite being busy the servers were attentive and did well explaining the menu. I have not been to a rainforest cafe in easily 15 years so I went for nostalgia purposes. My partner had the steak and shrimp. It came out as requested. Drinks were good. Refills happened quickly. Good food, good service, great entertainment. read more

Lindsay was best and very helpful. Her food recommendation was 100% accurate. Shrimp was amazing and ribs to die for.

The main reason I give this restaurant a 5 star is due to Lindsey. She's great! She's super attentive, funny, kind and provided us with excellent service. Thank you Lindsey for being awesome! We will be back to come see you! The food here was good - portion size was fair. Food is a bit on the pricier side but matches well with the atmosphere. Food took a bit longer today but I believe it was due to Mother's Day. Nonetheless, it was overall a great experience. read more

Wonderful service, food, ambiance, and experience. A walk down memory lane and nostalgic for this 90s kid. Highly recommend for anyone wishing to visit one of the last great themed restaurants around. read more

Rainforest Cafe - American Near Me - Ontario, California

We ate here for my son's 9th birthday. We had a party of 7 that included 2 kids. We made reservations and were seated fairly quickly. Our server Maria was excellent. Our orders all came out correct and quickly. She checked on us an appropriate amount of times and we had no issues. As far as the food goes, I'll rate it according to each person's opinion of their dish. My husband got the Blue Mountain Chicken Sandwich. He said it didn't have a lot of flavor and the chicken was dry - 5/10. Price $21.49 Spinach and Artichoke dip appetizer - Delicious! 10/10. Price $13.99 I got the China Chicken Salad. It lacked flavor and the chicken wasn't very good. 4/10. Price $22.49 My mom got the Taco Salad (no meat). She said it was okay. 7/10. Price $22.49 My aunt got the Southern Cross Lasagna. She said that the flavor was good but the pasta wasn't super soft like she's used to. She gave it an 8/10. Price $25.49 My son got the Kids Jurassic Chicken Tidbits and fries. He loved it. 8/10. Price $9.99 My son's friend got the Kid's Python Pasta with Alfredo sauce and chicken. Once his food came, he changed his mind and wanted shrimp so we ordered a side that included 2 skewers with 2 shrimp per skewer which cost $9.49. He said all his food was just okay. The price of the pasta with chicken was $12.48. 5/10 We also ordered the Volcano cake - really good!! 8/10 The ambience is main reason we came. It's just fun inside with the sounds, decor, water feature. They also have a balloon guy come around every table and he does some cool creations. The kids opted out of getting one done. They also have someone walking around taking photos of the tables and offer a complimentary postcard style picture. The picture they take is pretty small and it has the rainforest background. We've done it before so we opted out of it this time. All in all, it's a fun experience. It is pricey and the food is just okay. Worth it to come once in a while if you have kids but I wouldn't eat here for the food. read more

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Food is really good, prices are fair but the review is for Lindsay. She gave us world class accommodation. She was very sweet and polite. Will definitely ask to be set in her section again for our next visit. read more

Rainforest Cafe - American Near Me - Ontario, California

Came for the nostalgia. The food was what you'd expect from a themed restaurant, and we enjoyed the ribs. I liked the "Buy the drinks, keep the glass" option too. Service was friendly and attentive, though it can be overwhelming at times. The atmosphere was playful and fun, which made the visit enjoyable overall. Bonus points: no need to fly to Vegas, we can enjoy it right here! read more

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Rosie, the Assistant General Manager is amazing! Everytime we come to this Rain Forrest Cafe, she makes our dining experience amazing! She is the reason we come to this Rain Forrest Cafe! She deserves to be commended, given a raise and promoted to a General Manager position! read more