Emily is amazing she was attentive and was able to provide us with everything we needed for a great experience!

Food , environment for kids and adults also your employees specially TIM wow he did am outstanding job he was there for us whenever we need anything read more

Rainforest Cafe - Me and my babies eating at rainforest cafe - American Near Me - Ontario, California

My kids used to come here all the time with Grandma and Grandpa! My youngest was feeling nostalgic on her birthday and wanted to have her family birthday lunch here. We arrived after church and were asked if we had a reservation, and we did not. We were told it would be a 20 minute wait, which kind of surprised me since the place was not very busy at all, but it did fill up. We spent time in the gift shop to pass the time. We visited the Photo Booth and tried our luck at the claw machine--the birthday girl successfully snagged a stuffed elephant! When we were called, we were placed in a line queue to be seated and it took a while. When we were seated, it took a while for our server to come to our table. Granted, we were all getting pretty hungry so that didn't help. Danny was our server and he was great. He got us some chips and salsa while we waited for our entrees. My youngest loved her beastly burger, I loved the salmon and coconut shrimp I ordered. My oldest hated her pasta--the shrimp was overcooked and it didn't have much flavor she said. When you come here, you're coming for the scene, the vibes and the experience, not the stellar food. The storm is cool and we got to experience it a couple times. The animatronics still freak my oldest out, but it was a good time overall. Appreciated the birthday girl getting a little dessert and song on her special day. read more

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Still amazing! As a chain restaurant the food is quite good. Really good for special events with the family. The balloon guy is great and the animatronics are fun while you're there. Get the Landry gift card at costco and pay $80 for $100. read more

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Just as I remembered it! Great food, service and ambiance! Lindsay made our experience much more enjoyable

Maria was excellent had a an amazing personality. Food was better than expected. Had the coconut shrimp and fish tacos.

We had an absolutely fantastic experience at Rainforest Cafe. Coordinating a dinner for a group of 20+ teenagers can be chaotic, but the entire process was incredibly smooth from start to finish. Sierra was an absolute pleasure to work with. She was organized, communicative, and made sure every detail was handled ahead of time, which made a huge difference for our group. When we arrived, everything was ready for us, and the service was impressively efficient. Our food came out quickly, orders were accurate, and the staff kept everything moving without making us feel rushed. Honestly, this was the fastest and most seamless large-group dinner we've ever had. We truly appreciated the professionalism and effort from the entire team. It made what could have been a stressful experience feel easy and enjoyable. Highly recommend for anyone planning a large group outing. read more

This is a great place to take kids who have never experienced animatronics before. The ambiance was a nice change from a normal restaurant. Service was generally good and the portion sizes filling and tasty. I want to come back and take more photos, as we had our hands full with the two grandsons. read more

Rainforest Cafe - Rainforest Hero - American Near Me - Ontario, California

Exceeded our expectations. Very happy to still have this location in Southern California. I was extremely eager to take my family there. We made a reservation and the hostess did a great job getting us a table near the waterfall, still viewing all the animals. Our server was fantastic, extremely friendly and accommodating to a gluten allergy. We ordered a lettuce wrapped burger & the Asian chicken salad - both were delicious. I took my salad home to finish the next day! Very happy Rainforest Cafe is still kicking, I grew up coming to this location so it's a great feeling now bringing my family and creating memories. The store has awesome merchandise at reasonable prices. If management reads this review, PLEASE BRING BACK THE FISH IN THE FISH TANK! That's all that was missing from our great experience! read more

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The Rainforest Cafe is a pretty cool place. I'm absolutely sure a child would surely enjoy coming here seeing the animals props, hearing the sound effects, and enjoying their meal. As an adult, it might be different. Sure, the atmosphere is enjoyable, and I love seeing the giant elephant and the monkey hanging from the roof. But in my opinion, the food and drinks were mediocre. I ordered their steak, and it was tough and dry. I could barely cut it with my knife. It seemed more well done than medium rare. My cocktail came in a nice lit up cup with lights, I thought that was cool! It was a take home souvenir afterwards! Cool Blue Hawaiian drink with Rum! But where's the alcohol?! Yes, it was watered down. But at least I enjoyed the visual. My friends ordered baby back ribs with shrimp. It was pretty good. The meat was also a bit in the dry side, but still good. Tbh, when you come here, it's more about the atmosphere. If you like the movie "Jurassic Park", then you'll like this place, too. I love Jurassic Park... so boom! But the food is mediocre at best. The service however was good. Our waitress was very attentive who made sure we were all content. Kudos for the service. Rainforest Cafe is a great concept. But it's more for families with children. Yes, I would come back for a child's birthday! read more

We love going to Rainforest Cafe; it's such a treat for our family! Great service, good food, and a fun environment for the family. It's always a great experience. Lindsay is the best server! read more

Ambiance is always fun at rainforest but didn't have high expectations for food. We were pleasantly surprised with the food. Nachos to start were thin crispy chips with all the toppings and had no complaints everyone gobbled it up. Meatloaf was baked then grilled served with roasted vegetables and sautéed onions and were pretty good overall. My son ate up the pasta and said it was good. The taco salad was pretty standard but I asked for salsa a few times and it never showed till the end when I was packing up leftovers. I wouldn't recommend the beef, it was a little dry. Overall it's a fun experience with pretty decent food. read more

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We love coming to this restaurant! Been coming for years! The food is always amazing! Our kid love the environment! But what matters most is the servers! We always get quality servers here! Tim was no exception! Thanks Tim for making our dinner that much better! You rock! read more

Rainforest Cafe - Meatloaf & mashed potatoes - American Near Me - Ontario, California

I have not ate here since 2015. And to be honest this place is a sleeper. Customer service was friendly and attentive. And they were busy for a Monday night. Ordered my daughter the chicken quesadilla and she loved it with Ranch. Wife had the blackened fish tacos and she loved them. She said they were very flavorful. I had the double cheeseburger I asked for it medium rare but should have ordered medium. Either way it was a very good burger. Side note their thousand island was really good. And my waiter noticed my daughter took my ranch and brought a replacement. We already booked a reservation to come back. A lot of these restaurants are closing but I say give it a chance. It's about the cost for other places but you get a fun environment and the kids will enjoy it. Servers name was Steve. Thank you Steve. read more

Food is expensive, service sucks. Why advertise kids food for 99 cents when I have to be a hotel member? No where in the email says I have to be a member. I spent $20 for kids food and over $60 for regular entrees. Too expensive. We came for my son's birthday and guess what, they didn't bring him anything to blow or any dessert. This places sucks and will be bankrupt soon like the other locations. Ambiance is pretty cool though. read more

Rainforest Cafe - American Near Me - Ontario, California

Its just like how I remembered it as a kid! The immersive jungle ambiance with the storm at every half an hour. It was great to revisit many years later. It was PACKED on a saturday night. They stopped taking walk-ins at 7pm, so reservations are a must! The american fare food was seriously good. Would say its a step above other American restaurants such as Applebees. Especially the steak! It was perfectly medium rare and juicy. read more

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Sometimes its just nice to go to these theme restaurants. They are far and few these days and I'm glad Rainforest Cafe is hanging on. This location is the ONLY location left in CA which makes it that much more special to visit when you can. I love the decor here. Especially for a family outing it just boosts the mood. They have a big gift shop to entice you to buy stuff you don't need. Several picture opportunities if you want. The restaurant itself is what you expect from a Rainforest Cafe if you have not been before. So expect very dim/dark setting with lights and sounds. Can't hate it if that is their thing. If you know you want a more bright and quiet setting, why did you bother to go here. We ordered the Pastalaya, China Island Chicken Salad, and few kids menu items for the kiddos. The prices are a bit on the higher end. Expect $25-30 per main dish and $10 for kids menu items. The kids items comes with a side and a drink so thats a nice touch. So don't expect Chili's/Applebee prices. However, the menu isn't overwhelming like Cheesecake factory and the food was actually pretty good. The serving size could easily be shared with 2 people, and they did not skimp out on the protein. The service was a bit slow on a random middle of the week day, but the staff was friendly. I figure they don't staff as many until weekends or evenings and we weren't in a rush so it allowed us to soak up the ambiance. As an entire dining experience for family, I definitely enjoyed it. It's too expensive to go often, but good to go once in a while when we are in SoCal. read more

I now have a clear understanding of why this restaurant has closed in our area. This restaurant is clearly only good for the ambiance and only the ambiance. Since we have traveled from the Bay Area to go to Disneyland, I wanted to have a good dinner that my son would enjoy the scenery. We arrived an hour early to our reservation, front desk informed they could not see us early but would text me if they could. Since the restaurant is located in the mall we had no issues with shopping around for some time, especially since we just got done with a 6 hour drive. When we checked back in at our actual reservation time, I realized the lady never checked us in, so we had to recheck in to our reservation. Hostess were not pleasant at all, no smiles, no introduction, they did the bare minimum interaction as much as possible. On my reservation I stated we had 2 birthdays, all we were handed was a birthday hat from hostess, I had to inform hostess that we had two birthdays. Our server Aurora greeted us not too long after being sat. aurora messed up my sons drink order, which not an issue things happen but did forget his drink and I had to remind her of his drink the 2 times she came to the table.Food was mediocre: AMAZON BRUSCHETTA 10/10 only thing that was good we ordered KOREAN FRIED CHICKEN LETTUCE WRAPS 7/10- brought to us like warm, messy. No plates were brought to us for us to eat our appetizers and then when did they only gave 2 plates when asked.(we were a party of 4) POT ROAST- 8/10 again came out like warm. AMAZON CHICKEN FAJITAS- 7/10 the tortillas and the sides came out before the skillet of chicken. We waited about 5 minutes for chicken skillet to eat our fajitas. The rice was way over cooked and mushy. The chicken was the only thing that came out hot out of all the dishes we ordered. We ordered the Korean fried chicken first when we placed our drink order, and somehow everything came at once, appetizers and our meals. Server only checked on our table once during the entire visit. Server never acknowledged our birthdays. When it came down to pay, I gave 1 gift card and a complimentary card that I was given by another Landry's restaurant for some mess ups. The server only applied the gift card and then when I questioned she was trying to brush me off saying "yea it's all there" as she was trying to drop off something at another table. I literally had to point out that I gave her 2 cards and only 1 was applied, she finally took a look and said she will have the manager look at it. The manager never came to our table to introduce and ask regarding the card.. which is fine but it would have been nice to see a face or explain. The manager just applied the $25 complimentary balance. If I would not have caught that second card wasn't applied I would have paid more and then needing to justify to server just rubbed me the wrong way. Aurora was moving way too fast and needs to pay a little more attention to her tables and what she is doing, I feel that mistake should have been taken care of before even bringing the receipt. Service and food was not good in my opinion but again the ambiance is always nice at rainforest cafe. A one and done for me and my family. read more

Rainforest Cafe - Chicken Amazon Fajitas - Chicken - American Near Me - Ontario, California

Danny was an amazing server.. very knowledgeable and made great suggestions! Will be back soon

We celebrated our son's 6th birthday here today, and it was a great experience. The atmosphere was fun and immersive--perfect for kids, but we enjoyed it just as much as adults. It really felt like a mini vacation. Tim provided outstanding service and made the visit even better. We'll definitely be back. read more

Went to the Rainforrest Cafe for lunch today with our 2 grandkids. We made reservations and the wait was minimal. Our server Danny was fantastic! He anticipated our needs as well as the grandkids and was very sweet to them. The food came out hot and was good. We had the burgers and fries. The grandkids had the kids mini burgers and Mac n cheese. They loved it! What was also a HUGE hit AND a nice surprise was the balloon artist that came by our table, Brian. He took balloon requests from the kids, Ninja Turtles in different colors.... They were awesome and the kids were thrilled! Grandma and Grandpa were hero's! He too was very sweet with the kids challenging request! All in all, it made for a great afternoon and the kids bragged to mom and dad when they got home! Take than mom and dad! Thank you Danny and Brian for a great afternoon! read more

Vibes here are 10/10. Love the ambiance. Food was good and fulfilling, accommodating with special requests. Danny was our server and was amazing! Took the best care of us and made us feel welcome. read more

Rainforest Cafe - American Near Me - Ontario, California

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The food was excellent our server Germaine was the absolute best. Attentive, fast, funny and professional and the restaurant is so cool. Low key and such a vibe. read more

We stopped into Rainforest Café in Ontario for a faux birthday dinner, and the experience was definitely one to remember. First off, shout out to our server Rebecca, she was friendly, patient, and kept everything flowing even with how busy the place was on a Friday night. I ordered the chicken/steak combo fajitas, and gotta say, I really liked 'em. They came out sizzling hot, with solid flavor and generous portions. Everything felt fresh and well-prepared, and I'd absolutely order them again. As mentioned, we were kind of/sorta celebrating a birthday, and the staff made it extra fun, loud, wild, and perfect for the moment. If you're coming with kids or looking for a place that makes a big deal out of birthdays, this spot delivers. That said, while the theming and atmosphere are definitely cool and unique, the overall food quality and pricing land this experience at a solid 3 stars. Not bad at all, just more about the vibe and the moment than gourmet dining. Still, for a fun night out and some good fajitas, Rainforest Café brings the energy. Mahalo to Rebecca for taking great care of us! read more

Rainforest Cafe - Birthday girl. - American Near Me - Ontario, California

I liked when the plastic animals went berserk, it made me finally realize i needed to be medicated for my anxiety

First time here. I love the atmosphere the decor. Is amazing with animatronics looks tropical. I had the Caribbean trio. The ribs were fall of the bone , chicken and sauce was good and coconut shrimp was ok. But I had to get the sparkling volcano. I couldn't fiinish too full. So rich and so good. I will be coming back read more

Rainforest Cafe - American Near Me - Ontario, California

Been a long time fan of Rainforest Cafe...I think they have relatively good prices for relatively good food. Their Blue Cheese Chicken salad was really good, a bit drenched with Italian dressing but still good. The rib, steak, shrimp trio was solid and not bad at $35. I had to ask our waitress for a water, 3 times and unfortunately never received it. I could tell that she was extremely busy but the experience would have been 5 stars if it wasn't for that miss. read more

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Good quality food and friendly service. Ask to sit at Danny's section and you will be taken care of like a family. One thing that i noticed during my visit is the portion. the portion used to be alot bigger as well as the plates. But i will definetly still go back. Thanks Danny. read more

Rainforest Cafe - American Near Me - Ontario, California

Tim was great! Happy personality and great customer service! Great experience here at Rainforest cafe!

Excellent service from Germaine. He was friendly, helpful and funny. Would love him to be our server any day!

This was supposed to be a fun Valentine's Day dinner, and it turned into one of the most frustrating dining experiences I've had in a long time. We had a reservation and still waited to be seated. Once we finally sat down, the service completely fell apart. Tables around us who ordered after we did got their food first while we sat there... and sat there... and sat there. We waited over an hour and never received our meals. Our drinks took about 40 minutes to arrive, and my blended drink was already melted when it hit the table -- basically juice at that point. The most ridiculous part? We even had our souvenir photos taken and printed... and the pictures came out before our food ever did. So yes -- we literally walked out of Rainforest Cafe on Valentine's Day with photos but no dinner. Meanwhile, the table next to us had apparently been there three hours before we even arrived and kept getting their order wrong multiple times. It was obvious the restaurant was completely overwhelmed and disorganized. At minimum, management should have stepped in to make this right. After that kind of wait and service failure, the food honestly should have been comped or some effort made to recover the experience. Instead, we had to ask multiple times just to get the check for our drinks so we could leave -- which took another 20 minutes. Looking at other reviews and seeing management repeatedly respond with "please visit the link to leave feedback" tells me everything I need to know about how seriously customer experience is taken here. It's pretty self-explanatory what kind of place this is. Completely killed the vibe of what was supposed to be a special night. Do yourself a favor: save your money and go somewhere else. read more

Guess it's a childhood memory after all. We got the combo and the steak was horrible, it was inedible. The ribs were ok but not that much meat, the only thing that stood was the coconut shrimp. The service was standard, we went on a weekday so it was really empty with only a few staff. The rating is mainly for the food, it's just really horrible. But nobody comes here for the food, just for the vibe and interior. Would not come here again anytime soon. read more

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Haven't been here in a couple decades. We started with the Panama Punch which was very good. Price for the smaller size isn't listed on the menu but it's $12. Service was friendly, fast, & efficient. Ambiance is nice obviously. Fun for kids. My bruschetta chicken was okay. I wouldn't order that again but the portion was enough for two people. It came with two large chicken breasts. I took one home. My husband really liked his NY Strip Steak with shrimp. Again, price not listed but it was $45.99. We came here because someone gave us a gift card. It's not a place I would frequent but if in the area, give it a try. read more

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So glad we stopped by here on our way back home. Great way to end our vacay. Great ambiance and food. Danny our server was on point! Will be back next time we are in Cali. read more

Ambiance is so unique at rainforest cafe - from the animals, the indoor fountain, and the simulated rainforest atmosphere with Regular "thunderstorms" every half hour. It's such a unique novelty to eat here. We put our party on the waitlist a little after lunch rush and waited 40 mins for a table but it's easy to walk around the mall and pass time. Servers are friendly but it's clear that they are understaffed because their visits are paced far apart and interactions are usually them just running by for 5 seconds. Luckily we were ready to order by the first visit after being seated so we could start the long wait for our food. The food came out hot and tasty! read more

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Wonderful service! We've been here many times throughout the years. Great for the little ones to have some adventure while dining. Not so great for some grandparents who maybe think it's a little too much going on. It may give the headache pound. Balloon man is always a nice touch for the kids to take home a souvenir. The menu items were standard and substantial. Landry's signature club available. read more

Rainforest Cafe - American Near Me - Ontario, California

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Rainforest Cafe is located inside Ontario Mills. There is plenty of mall parking in the lot outside. We came on a weekday afternoon and it was not that busy. The ambience was nice and it really reminded me of when I went to a different location when I was younger. The host who seated us was not the most friendly, so we were a bit miffed - not sure his name. Our waitress, Amy was very accommodating and friendly. The food did take awhile and could be a bit faster though, but they did have other entertainment while waiting, such as a photographer who offer photo services - they give you a small complimentary photo with bigger prints that are available for purchase and another employee who makes balloon animals for kids. I ordered the Anaconda Pasta with salmon and my bf ordered the steak. Our food was decent - I would not say it is the best food ever, but it was okay and we just came here for the experience. Both our first time at this particular location, but I have been to 1 when I was younger and he has been to multiple other locations. We were able to buy a couple of photos from the gift shop as souvenirs and a few items from their gift shop at the entrance. read more

Was exactly what I expected. Came for dinner on a Weds and there were a decent about of guests. Anyway it was my family's first time here, my 4 year old loved it, the ambiance is great, the restaurant lights up every 30 mins or so and the animals come to life. That was awesome. Our server, didn't get his name but he was also awesome. The food however, wasn't the best. Ordered fish tacos, shrimp and steak, the chicken club sandwich and the Amazon burger. Everything tasted decent except for the burger.... DO NOT get the burger. No flavor at all, for $20 it was not worth it. Chilis was wayyyyy better burgers. Anyway, I will be giving it another try and I'll definitely get something different next time. Til next time my fellow yelpers read more

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We had a great time celebrating my nephews bday. Amy our server was the best. She had a great attitude and very attentive. Had the Chicken Caprese and it was really good. Recommend celebrating your next bday here. read more

Emily at Rainforest Cafe made a simple stop feel like a whole experience. We only came in for a lava cake, but her kindness and attention turned it into something special. It's rare to see that level of care over something so small ! she truly made our visit memorable. Appreciate you, Emily! read more