Went to this store for the first time and was very pleasantly surprised with the polite and…read morefriendly customer service by Monica and Martha. Both of them were helpful I appreciate their professionalism

I had a very frustrating experience at the deli/hot food area today around 5:30 PM…read more When I arrived, an older employee was helping another customer, and there was someone else waiting in the hot food section. I stood in the sandwich/deli area for several minutes with no acknowledgment. Since no one came over, I walked to the hot food side where the employee was already assisting others. After finishing with those customers, the employee looked directly at me and then walked away to do other tasks without saying a word. No greeting, no "I'll be right with you," nothing. A second, younger employee came over and also failed to acknowledge me, even though I was clearly standing there waiting. Shortly after, another customer approached. I saw her arrive after I had already been waiting, yet she was helped before me without any explanation. I continued to stand there, still unacknowledged, until I finally had to speak up and say, "I've been standing here." At that point, I was told the other customer had been there before me, which was not accurate based on what I observed. The entire situation felt disorganized, dismissive, and honestly very rude--especially since I was standing there with my daughter the entire time. This could have easily been avoided with basic communication. A simple acknowledgment or a clear system for helping customers (like a number system) would go a long way. Instead, it felt like customers could be ignored and skipped with no accountability. Very disappointing experience.

Decent place, the ceviche is yum, and the cucumber drink. Surprised they have an organic section…read morefor produce. They should bring more organic. Now this is a place I stop.

This has to be the most un-authentic Vallarta I've ever been to, nothing about it is what I recall…read moreof Vallarta from when I was little. The quality of foods at this Vallarta is very poor. Especially when it comes to their ceviche as well as to their hot bar. Today I purchased a grilled chicken combo with a side of canned refried beans, the beans tasted like canned beans- something that's been premade and prepackaged. The rice is dry. The chicken is dry. There's was even hair on the skin of the chicken. This is just very disappointing. Not just that, to top it all off you can tell that at this Vallarta the main motive is money, because everything is overpriced and the quality it's not worth the price. One thing that definitely made me review my experience was the work environment- which seem hostile. I witnessed when the manager of the store or the kitchen walked in and not acknowledge the workers -walked straight passed them; like he was king out of the hill. Up on receiving my food- the ladie serving my food, asked if I wanted a bag? I said yes, and then she proceeded to ask me to go pay for the bag- at the cashier. I explained to her that I was never offered a bag when I purchased my combo, so I found it a little bit annoying that she was asking me to go back to the register and pay for a $.25cent bag. The lady proceeded to honored me a free bag, even though her coworker was telling her how she was going to get in trouble by the supervisor or the manager for giving me a free bag which just correlates with my analogy of this place being in a hostile work environment place where superiority is completely approved by higher management. The fact that your own employees feel threatened to provide a customer with a small item that cost is zero to nothing speaks a lot about the way that management handles their employees and customer needs. Anyhow, this has been my local Vallarta for a long time, but there's a lot to desire from this location as I used to go to the location in Canoga Park on Sherman Way and their hot bar was completely better more fresh, the service and working environment seem a little bit more friendly. I suggest management revisit their management team and provide a little bit more collaborative, friendly and progressive work environment.

My favorite grocery store by far!! It's not crowded, has a great selection and the employees are…read morefantastic!

Five stars!! Big thank you to Sally for helping us today :-)…read more Great service, very personable, extremely helpful, our favourite store.

Trader Joe's - West Hills is all about the frills…read more From their spacious layout, helpful crew and selections to the confections of wine, savory or sweet things, this TJ's know what it brings! Here for the parking at the massive Fallbrook Center neighbor to several business including the AMC Fallbrook 7, Target, Walmart, Sprouts and several others, but Trader Joe's reigns highest for me. Often find myself grabbing snacks and quick meals when in the area including their Veggie Wrap with Hummus, former Rainbow Wrap, Mango Jicama Slaw and others. Their Soft-Baked Snickerdoodle Cookies are always 10/10. For some reason I find more here than other locations. They're vegan and gluten-free which makes them a hit for just about anybody. The Vegan Enchilada Casserole is just as good as my homemade version and great for splitting into personal meals #MealPrep or sharing with others. It can be pretty busy here on weekends like most grocery stores, but they do their absolute best to keep things smooth and flowing. I definitely see more people physically on the floor engaging, stocking and troubleshooting than any other locations I frequent, especially newer locations. Good deals, great meals and the best feels every time, rain or shine from 8am to 9pm daily, until 5pm on Christmas Eve and closed on most major holidays like Christmas and New Year's Day. They value their employees as well as their customers.

On Friday, April 3 at around 3pm my dad and I went into the store and saw that they had their…read moreLavender tote bags displayed. We were excited to finally see them because every time we would go in, they would always be sold out. When we approached the cart where the totes were displayed, the supervisors in Hawaiian shirts (one bald man and a tan man with a mustache) aggressively told my dad that he already got bags. Because of this accusation, my dad and I left because we felt discriminated against based on the color of our skin since they didn't seem to bat an eye for everyone else getting the Lavender tote bags. As a regular at this particular store it is very disappointing to see this kind of treatment especially from their management and I no longer feel comfortable shopping here.

I love coming to Bristol Farms! They offer a variety of delicious and fresh products. The gentlemen…read morein the meat department are always so nice and I have only been met with smiles every time I have gone. They have delicious smoothies! The cleanliness and organization provide a calming shopping experience. I would have loved to give 5 stars but my experience at the juice bar is almost always less than pleasant. There is a young woman with a piercing and very full lashes that is very rude. I understand that if she is making drinks to wait but when she approaches the register she doesn't even say hi. She just stares at you. She also ignored the customers behind us. When handing off drinks, she doesn't say a word so people aren't sure of whose drinks they are. It's the only part of the store where the workers aren't as approachable.

Been coming to a Bristol Farms since a kid in the 90s first location in Pasadena and now that I'm a…read morehomeowner in the valley I was pleasantly surprised that there was a location just a couple miles away. Been here a few times now and it's been great other than the usual stares I've grown up with. That doesn't bother me. What bothered me today was the first time purchase of just a couple steaks from the butcher. One dry aged and one tbone. The dry aged was fine. My issue is the tbone. What I saw in the butcher display showed the usual two cuts on the bone. Going home I found that the Filet part was cut and missing. If that's the case I would have just gotten a NY strip. I am disappointed in that and was never something I grew up with and expected from a market like BF. Next time I am there I will be saying something and want to check and see what exact cut I am getting. Thank you.

You can always find a deal here! Today I got mostly snack type items, ramen, bread, snack bars,…read morecheese, granola, a full bag for $16!! Worth another trip this weekend.

I think it's fine for home goods and dry goods if you check dates very carefully and inspect…read moreeverything, but I wouldn't trust consumables. I brought back moldy drinks (a truly ridiculous amount of mold hidden under the plastic 6-pack cap) and they'd only do an exchange, not a return. I didn't feel great about it, but there was no mold on the replacement, so fine. Got home, opened it, NASTY--expired 2 years ago. The manager personally brought me the replacement and kind of challenged me to inspect it for mold, which distracted me from checking the darn date. I can see this place as a useful resource for people who have the time and energy to inspect everything and are healthy enough to recover if they guess wrong, but I'm too grossed out to go back. You find things out of date at grocery stores all the time, but 2024?!

This is THE place to get helium filled balloons! Both Latex and Mylar for every kind of seasonal…read moreand evergreen celebration--birthdays graduation Valentine's Day Mother's Day July 4, numbers and letters, you name it. And TARA is your girl. She runs the balloon center at this Ralph's location and is so helpful! You should know that not all balloons are created equal. If you want nice helium filled ones, you're going to need good quality balloons. I got some from Daiso and the Dollar Store and they just didn't look like they were going to hold up. The price for helium balloons is the same whether you buy the balloon there at Ralph's or if you bring your own. So you might as well go with the quality assured balloons they sell at Ralph's. Each basic solid colored balloon was well under $2 and Tara ties it up nicely with ribbon and an anchor, and she will arrange them for you too if you want them in a nice bunch! The big shiny Mylar balloons come in a ton of shapes and sizes and they were about $13-15 including the balloon and helium, with string and anchor. These last a while too! Ralph's on Ventura Blvd in Woodland Hills is my go to for helium filled balloons! They're all over the store. They have tons of variety and Tara is the person who runs the balloon center there and she's helpful!

All Ralph's suck. this one sucks more than others. Some of the cashiers here dont use common…read moresense. Before you choose your line, just look at the person and assess whether they have their wits about them or just go straight to self checkout. this location is super special because I always encounter an issue here. once I loaded my cart with groceries..I smelled something foul. i stuck my head deep into the cart and had determined that some homeless dude urinated on it..in it. I left the cart and walked out because it was so unsettling. speaking of the homeless, I've seen shoplifting here happen with impunity YET they will be sure to card a 40 year old for alcohol and charge you for a paperbag. I also remember going to a Ralph's in the AM and I could do my shopping unobstructed because they would stock before they opened, but in a genius attempt to inconvenience everyone and probably save money, they stock during business hours so you've got people in the aisles working and stocking right when they open. If sprouts sold everything i needed, I'd keep my business there but there is no good alternative for some basics