I want to give a heartfelt thank-you to Gregory at Ralphs. I was having a difficult day and…read moreaccidentally left my purse in a shopping basket. I didn't realize it until I got home, and I rushed back to the store, hoping it would still be there. When I couldn't find it and no one I asked had seen it, I was starting to lose hope. As I walked back toward my car, I asked Gregory if he had seen a black purse. To my relief, he described it right away. He had found it in the basket and kept it safe, making sure it would go back to its rightful owner. My purse and wallet were both there. I was so relieved I almost cried. Gregory was kind, thoughtful, and honest at a moment when I really needed it. In times when life can feel hard, a person like him makes such a difference. Thank you, Gregory, for looking out for me. You truly made my day!

After a few encounters of poor Service, at this store on Victory blvd…read more I have to say things have changed for the better. Perhaps the new leadership and new management has made the difference. A big thank you to Juan at the cash register as well as Gregory and Chuck. I'm grateful that the store manager Eric Garcia gave the time to listen to my concerns about the poor Service I had encountered He promised me things would turn around for the better I'm pleasantly surprised, so my gratitude to Eric and the names of employees listed above for their kind service.

Went to this store for the first time and was very pleasantly surprised with the polite and…read morefriendly customer service by Monica and Martha. Both of them were helpful I appreciate their professionalism

I had a very frustrating experience at the deli/hot food area today around 5:30 PM…read more When I arrived, an older employee was helping another customer, and there was someone else waiting in the hot food section. I stood in the sandwich/deli area for several minutes with no acknowledgment. Since no one came over, I walked to the hot food side where the employee was already assisting others. After finishing with those customers, the employee looked directly at me and then walked away to do other tasks without saying a word. No greeting, no "I'll be right with you," nothing. A second, younger employee came over and also failed to acknowledge me, even though I was clearly standing there waiting. Shortly after, another customer approached. I saw her arrive after I had already been waiting, yet she was helped before me without any explanation. I continued to stand there, still unacknowledged, until I finally had to speak up and say, "I've been standing here." At that point, I was told the other customer had been there before me, which was not accurate based on what I observed. The entire situation felt disorganized, dismissive, and honestly very rude--especially since I was standing there with my daughter the entire time. This could have easily been avoided with basic communication. A simple acknowledgment or a clear system for helping customers (like a number system) would go a long way. Instead, it felt like customers could be ignored and skipped with no accountability. Very disappointing experience.

Another great Vallarta location. Fantastic in store prepared food available including their amazing…read morepico de gallo and hand wrapped tamales with a great selection of fish and meats plus a bakery section all of your favorite Mexican pastries Highly recommended and I will definitely return

I stopped by this Vallarta supermarket location over the weekend because it was on the way to my…read moredaughter swim class. She needed more milk so I figured stopping by here would be quick. We found parking just fine here. When I walked inside, I entered near the self checkout area. The milk is all the way toward the back of the store toward the produce area. They weren't that busy inside when I came. I found the milk brand I wanted and went to pay at the self checkout.

We were looking for a really good lunch but weren't sure where to go…read more We considered a few sandwich shops, but lately we've been disappointed by the quality and value. Then I remembered hearing a Sprouts commercial about the sourdough from their bakery, so we decided to stop in. By chance, we met Greg, the deli manager, who made our sandwiches. We picked up a loaf of freshly made Sprouts sourdough and a few other things, too. When we got home, we all agreed: those were the best sandwiches we'd had in ages. Fresh, delicious, and a great value. Greg made the visit even better. He was professional and kind, and the experience felt like walking into a small town market where people care about their customers and the food they serve. I stopped in again today for four more sandwiches and two loaves of that fresh sourdough... the real deal! A staff member I hadn't met before gave us great service, too. I saw Greg and told him that his hospitality was the reason I came back and why I'll keep shopping at Sprouts. If you want a great sandwich at a great value, visit the deli. I'm impressed, and I'll be back. Thank you, Greg and team!

I asked an employee named Eloy to help me find a shake that Sprouts only carries at select…read morelocations. It wasn't on the shelf, and although I told him he didn't need to check the back, he insisted and found an entire box!!! Eloy was incredibly kind and helpful. I hadn't been able to find this product at any Sprouts for six months, so I was so excited. A big shoutout to Sprouts and their amazing employees.

I just came from this place, and it is so nice to see that people I so polite.So inviting to the…read morestore and you can feel that it's not fake like when you go to other places.And nobody cares about you Prices are fair. Everything is clean and fresh.I even i bought flowers for myself.So.Yes very recommended

On Friday, April 3 at around 3pm my dad and I went into the store and saw that they had their…read moreLavender tote bags displayed. We were excited to finally see them because every time we would go in, they would always be sold out. When we approached the cart where the totes were displayed, the supervisors in Hawaiian shirts (one bald man and a tan man with a mustache) aggressively told my dad that he already got bags. Because of this accusation, my dad and I left because we felt discriminated against based on the color of our skin since they didn't seem to bat an eye for everyone else getting the Lavender tote bags. As a regular at this particular store it is very disappointing to see this kind of treatment especially from their management and I no longer feel comfortable shopping here.

Although we don't get all of our groceries here, I love this Bristol Farms location. Due to the…read moretraffic in the area, it can sometimes be a challenge to get into the parking lot, but once you do, there is plenty of parking. The store offers a great selection of staples, along with higher end items such as a huge assortment of cheeses, great prepared foods, organic items, and an extensive juice bar. We love their fresh meats and seafood selection. When things are on sale, it can be a really great deal. The quality of the meat and seafood is top-notch. When I get fish there, I almost never have to remove bones from the filets. I can't say that from other stores. We get their coupons in the mail for weekly specials, which are great deals. And, if you are a senior, I believe 62 and older, you can get a 10% discount on EVERYTHING on Tuesdays! The thing that sets this Bristol Farms apart from other places is their customer service! My encounters with the folks working there have been so pleasant, and some favorites that I have to recognize are Ty at the meat counter, Marchant in seafood, and Angie in the bakery. My all-time favorite checker was Tania, but she recently left. The one time that I had an item that didn't meet the standards I expected from Bristol Farms, I sent direct feedback to their corporate offices via their website. The matter was addressed immediately by Danny and was above and beyond what I'd hoped for. And, can I just say, The Cookie?!?

the catering department is Amazing!!!! Sandra was so helpful…read moreand full of knowledge. I highly recommend this Place wonderful couldn't have a beautiful Party without..great service!!!

Saw the ad on Facebook and decided to give it a try . Usually the deals are all sold out . I…read moreMade my move to the egg section and it looked like they were out of the eggs , but I removed the empty box in front and found lots of eggs behind it . Amazing deal . Worth the effort .

This location is a little small , compared to the chatsworth location on Mason…read more Visiting August 31, the store has clean and well organized and maintained. An improvement in the past. Fairly large parking lot, but many people park here if they live nearby. The employees are nice and friendly. Jarritos is my favorite non alcoholic beverage. And watermelon is the best flavor. By random they sold singles of watermelon, so I cleared out all of them. Literally. By random, they are on sale 0.79 , instead of 1.19. That's crazy low.

This is THE place to get helium filled balloons! Both Latex and Mylar for every kind of seasonal…read moreand evergreen celebration--birthdays graduation Valentine's Day Mother's Day July 4, numbers and letters, you name it. And TARA is your girl. She runs the balloon center at this Ralph's location and is so helpful! You should know that not all balloons are created equal. If you want nice helium filled ones, you're going to need good quality balloons. I got some from Daiso and the Dollar Store and they just didn't look like they were going to hold up. The price for helium balloons is the same whether you buy the balloon there at Ralph's or if you bring your own. So you might as well go with the quality assured balloons they sell at Ralph's. Each basic solid colored balloon was well under $2 and Tara ties it up nicely with ribbon and an anchor, and she will arrange them for you too if you want them in a nice bunch! The big shiny Mylar balloons come in a ton of shapes and sizes and they were about $13-15 including the balloon and helium, with string and anchor. These last a while too! Ralph's on Ventura Blvd in Woodland Hills is my go to for helium filled balloons! They're all over the store. They have tons of variety and Tara is the person who runs the balloon center there and she's helpful!

All Ralph's suck. this one sucks more than others. Some of the cashiers here dont use common…read moresense. Before you choose your line, just look at the person and assess whether they have their wits about them or just go straight to self checkout. this location is super special because I always encounter an issue here. once I loaded my cart with groceries..I smelled something foul. i stuck my head deep into the cart and had determined that some homeless dude urinated on it..in it. I left the cart and walked out because it was so unsettling. speaking of the homeless, I've seen shoplifting here happen with impunity YET they will be sure to card a 40 year old for alcohol and charge you for a paperbag. I also remember going to a Ralph's in the AM and I could do my shopping unobstructed because they would stock before they opened, but in a genius attempt to inconvenience everyone and probably save money, they stock during business hours so you've got people in the aisles working and stocking right when they open. If sprouts sold everything i needed, I'd keep my business there but there is no good alternative for some basics

Updating my review from 11 years ago…read more Previous comments stand. The parking lot is big but super busy with the nearby businesses. Parking is atrocious. I park far away. Cause people are nuts. Both pedestrians and drivers. Try to stay away from them. I enjoy coming for fresh produce. And fresh pita bread. The customers are overall rude. Just being honest. Some people might not want to visit here because of that. Understandable. Employees/staff are usually fine. No complaints from me.

I love coming here for produce Always fresh , delicious…read moreand reasonably priced, also their variety of products and butcher shop is huge, and TMI But I am always concerned with using public restrooms, and theirs is always clean and doesn't Smell like a restroom, service is always good too cashiers are nice