Food is mediocre and service was terrible..to be honest I'm not sure how this place is still up and running..the restaurant is not very clean either...the prices are relatively high compared to the quality that you are getting..would not recommend eating here read more

OH.MY.GOD!!!! What a wonderful experience! I came with my dad on a Saturday at 11:30am and we were immediately seated. We got a nice booth by the window which was what we requested. To begin with I had a virgin piña colada and it was the best one I have ever had! It was so good! I decided to get the White Wine and Roasted Garlic Mussels and the Seaside Sampler which included Seafood-Stuffed Mushrooms, Parrot Isle Jumbo Coconut Shrimp and Signature Shrimp Cocktail. My dad had the Live Maine Lobster with a baked potato and green beans. Every single thing we got was delicious but the mussels, lobster and coconut shrimp were by far the best! WOW! Now for dessert, I usually always go for whatever has chocolate. BUT, it is a sin to come here and not get the Key Lime Pie. It is the most amazing dessert I can recommend, and I don't even like lime! Last but not least, service was top-notch. Andre was very attentive and cordial! I have no complaints. I will definitely return and recommend to my friends as well! read more

The service was absolutely amazing! Tiffany really took care of us and made sure we had all the shrimp our lil hearts desired. We all had the lobster pizza as our appetizer and for the main course we tried every shrimp option besides the retched coconut shrimp! For our side french fries and orzo rice. The orzo rice was a skimpy serving but that was quickly fixed. I took away a star because the female manager running around had a nasty attitude. We were near the kitchen and could hear her yelling at the servers about their tables not being clean fast enough for her and see her cone out flustered and upset. No one wants to hear or see that! Besides her we had a great experience! read more

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This visit was much better than the last. The food was delicious and I didn't have to call them with any problems! The food was even packaged better! I think that their customer service needs LOTS of work. They don't greet you, nor do they ask if they can help you! read more

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My food friends give me grief about liking Red Lobster.. But I really do. It is very good for what it is.. Yes , it is a chain restaurant, but they do a good job of being a family friendly, well priced seafood place.. Much better than any fast-food seafood restaurant... I had the all you can eat shrimp... every selection was very good ... portions really did not matter since it was all you can eat but each serving had plenty of shrimp.... And yes the service was very good. I will be back read more

Smile lacking zombie hostess. After waiting 20 minutes to be seated we had to ask for a server after waiting an additional 10 minutes. we got up and walked out and at that time the server said here I come. see ya when service gets better! read more

I can now cross another thing off of my bucket list: I have now been to a Red Lobster. Why have I never been here before? I don't know. It's never really been desirable to me, and if I didn't have a gift card, who knows if I ever would have came here. I honestly didn't even expect to be giving this place three stars, but this is one of the nicer of common chain restaurants that I have experienced. This place gets jam packed on the weekends...a little more than what I was expecting. But I do like how they take down your phone number and text you when your table is ready. Red Lobster is moderate pricing, and has a laaarrge menu. Almost a little overwhelming. They also have a large drink menu to go with it. I tried the Red Berry Daiquiri (Or something like that) and it was delicious! I finally got to try the famous cheddar biscuits, and now I can see why people make such a big deal out of them. Their entrees seem to have quite a lot of food included, and since I was not that hungry it was hard to find a smaller plate. I did end up going with the Dragon Shrimp and it was great! I never knew shrimp and soy sauce could go so well together... I was also very impressed with the service. We had a very friendly waitress who had a trainee with her, and both of them were always around to get us what we needed. Even though this is a place I wouldn't see myself frequent often, it is a nice option for a chain restaurant. Especially for seafood lovers! read more

We had a very delicious lunch with Shrimp Your Way and had a great server named Jenny. She made sure we had everything we needed and was very attentive. We will definitely be back! read more

Enjoyed family time, service was amazing, thanks Shayne G. Drinks filled appropriately. We had shrimp, fried and grilled, fried cod, flounder, lobster, steak broccoli, slaw, Mac and cheese, French fries, baked potato. It was all very delicious. Hot, fresh and quickly served. Topped it off with the brownie and ice cream overboard for dessert. We will for sure return; oh and those biscuits, they are amazing! read more

Our New Year's Eve celebration dinner with a friend was at Red Lobster. I know, it's not our usual type of restaurant. We prefer more local places. But given my constraints of needing meat and veggies only due to my high blood sugar levels and our friend's desire for her traditional NYE shrimp cocktail this was an obvious choice. Plus, who honestly doesn't love their cheddar biscuits? Unfortunately, I could only allow myself one bite. My boyfriend and I both had ribeyes and split a side of grilled shrimp. His ribeye was great, mine was incredibly tough. This of course leads to two disparate experiences. He had mashed potatoes and asparagus which were good. I had broccoli (ok) and a good salad. Our friend had a lobster tail and Caesar salad. (No shrimp cocktail after all ) and she seemed to enjoy both. The cocktails were a splurge for me (mine was fruit juice based which is a no no but worth it). He had a Bloody Mary which he approved of and she had wine. The highlight of the evening was our waitress. She provided impeccable service and had a great personality. She alone is why I'm giving 4 stars instead of 3. Tough steak never deserves 4 stars. In fact, I just about give up on finding good, reasonably priced steak. If anyone has any suggestions, I'd truly appreciate it. read more

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Great service & even better food! No bad choices on the menu and at this point I'm just trying to fill up space to post my review. read more

Red Lobster - American Near Me - Saint Matthews, Kentucky

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Enjoyed live Maine lobster boiled with drawn butter broccoli and baked potato.......fantastic!!!!! Could not pass up a couple of Red Lobster's famous cheddar biscuits. The mussels we had as an appetizer were absolutely delicious!!!! Key lime pie seemed like the obvious choice for desert and in fact it was the perfect finale!!!!! read more

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Popped in after a hospital procedure that had me fasting for days... so I was HUNGRY! The staff was a little meh and, maybe it was the time if day (late afternoon), but the place was dead. Just us and the old-timers getting our weekly specials, I guess. This establishment seemed old... outdated.... like Red Lobsters I'd been too back in the 90s. I know others have been updated, so, this one could do with a freshening up! But, my chicken salad was really tasty and who doesn't want to shove a few cheddar bay biscuits in their face? read more

Red Lobster - Chicken Salad - American Near Me - Saint Matthews, Kentucky

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Every so often I convince myself that this place may have something decent at a fair price with above average chain restaurant service. Really, it's just overpriced not flavorful & filling 'seafood' and sides typically laden with too much salt. Tonight a gal pal & I decided to go get the advertised $10 fried cod platter vs hitting up a local church fish fry. We asked our waitress if they still had the 'Fridays before 6 pm' fried cod deal advertised and she said yes. We ordered that and our sides. The fish pieces were ridiculously tiny (neither of us were hangry so it was ok but not really even the size of Frisch's fish!). Baked potato was standard, nothing noteworthy. My friend had asked if other sides could be exchanged vs the French fries. Our waitress said 'sure, we have a great new cauliflower au gratin'... so my friend ordered that (wasn't told there'd be an upcharge for trading out for fries).Next time we'll drive down the opposite end of Breckenridge & eat at Sharky's instead! Service ended upon our food being delivered. No drink refills despite us being there a good hour or longer. We were unpleasantly surprised to get our bills and each see the fish platter at $14 (not $10 as we'd asked about the advertised special up front). My friend was also surprised to see a $3-4 charge for the side dish swap of trading the 'great new cauliflower dish' the waitress recommended. Apparently, the cauliflower au gratin is in a category of sides that have a $3-4 up charge. Diner beware. Upcharge aside, the cauliflower au gratin was a generous portion & we both liked it. It just seemed shady for the waitress to recommend an upcharge item (& fail to mention the upcharge category)when we were asking which sides could be swapped out for fries. In the end, we asked the waitress to take care of the fish platter price. She said after she had told us it was $10 she found out that the $10 fish platter was 'lunch price'. Email ads from Red Lobster & their own online menu said it was $10 until 6 p.m on Friday's. Sooo... who knows?!‍ We did get our bills to reflect the $10 platter price after quite a wait time. read more

It's Red Lobster and it gives you a solid seafood fix. I'm from New England, and seafood is life there and since I'm in KY this does the trick. I got The King Crab legs($35), worth it. You get more than enough to eat in one sitting and then some. The place was crazy busy, so recommend doing the "Join the waiting list" which you can do online ahead of time. Takes me about 20 minutes to get there like everything else in Louisville and only had to wait about 5 minutes once I got there. Our waitress was AWESOME. Daniele, was on top of it. Service was probably one of my top five best experiences, try to get her section. I don't think I had to ask for a refill once. Food came out in order and fast. She was just great! read more

CHEDDAR BAY BISCUITS They do a good job and since this is a chain it does very well with their food selections. The service doesn't blow my socks off but it isn't bad. I have friends who food allergies so I'm always concerned coming here because a lot of the food is made offsite. They do have frequent specials for different types of seafood which is wonderful. I am a huge fan of crab and lobster so if I can stuff my face with either at a reasonable price AND find someone to go with me, I am all for it. read more

Red Lobster - Oh god we're going to start fighting. An odd number. - American Near Me - Saint Matthews, Kentucky

Not really sure what happened this time.. Waited 40 mins for shrimp to come out, server was friendly but the quality was less than desirable. The shrimp linguini was soupy and tasted like weird butter flavor. Think I'm tapping out for a while . read more

Red Lobster - American Near Me - Saint Matthews, Kentucky

The crab legs were good, even though some of the legs didn't have much in them. The restaurant was clean but the lighting seemed a little dark.. We sat in a corner window booth, so that helped. The service was great. Our server was very polite and attentive considering she had several tables. Not pictured: loaded baked potato and broccoli. Both VERY good. We also got the stuffed mushrooms for our appetizer. THEY WERE EXCELLENT! read more

Red Lobster - Crab Legs! - American Near Me - Saint Matthews, Kentucky

It was weird to go dine out and feel like you the only one in the restaurant felt kind of weird but it was nice bad thing is with us being Limited in the restaurant we still had to wait 45-50 minutes for our food which was ridiculous I didn't understand that part should be fast service I went around lunch time it might have been maybe eight nine tables people were sitting at the food was just mediocre I don't know why I keep coming here but it was convenient at the time read more

Absolutely love red lobster, this is probably one of the most interesting visits to red lobster in a long time. As always food was great, I'm on a "diet" so I didn't over indulge on their buttery bread they load you up with so I wasn't at all full or nearing when my food arrived which is good. I ordered a shrimp cocktail as the app, and it was well, a shrimp cocktail. Nothing too special there, nothing out of the ordinary. The admirals feast was as always filling and delicious. It's usually what I get if I don't want to get my hands dirty with delicious crab legs. Our waitress was incredible, I never remember their names but she was very nice and attentive. Didn't let me go thirsty which is a plus and always kept a smile in her face. I did witness another waitress back talk a set of customers which brings me to what was interesting. Customers had asked her to bring them something (can't remember what) and she turned around and said with a very sassy tone "that's what I'm doing." I understand people have bad days and such but no reason to talk to customers like that especially if they aren't being rude. Overall great experience again, will be visiting this red lobster a lot more often since it's closer to me now than the outer loop one. Thank you guys for the great service (to our table) and food! read more

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I was hee with my mother and daughter. Server was Michael. They have excellent seating arrangement for social distancing. The food was delicious my daughter had the crab legs I had wood grilled platter, my mother had endless shrimp, service was awesome. Had a very nice ding experience. read more

Red Lobster - American Near Me - Saint Matthews, Kentucky

The fish was bland no flavor. The shrimp no flavor. Salad was good. For the price not a good experience

I live in Louisville and have visited this location more than once in the past. Not impressed with the food, the staff, and the bartender couldn't even mix an acceptable Rum & Coke. Seriously? I was in Bowling Green KY 2x (October 22 and again in May 23). During both visits I ate at the Red Lobster there. Both times the experience was outstanding. Fresh, hot seafood , healthy portions, waitstaff was attentive. You shouldn't have to take a field trip to get good seafood from a Red Lobster. read more

Warm iced tea. No drink refills. Crab cakes were tiny and tasted like mayonnaise. The one in the picture was seven bucks. Soggy in the middle. Asked for crispy fries. Didn't happen. Biscuits and Brussel Sprouts were delicious. I usually love this place. No more. It's over. We're breaking up. read more

Red Lobster - American Near Me - Saint Matthews, Kentucky

I received a veteran's voucher for Veterans Day. My server/bartender had no idea the voucher even existed, sorta questioning my integrity. I was not allowed to swap fries for broccoli or even upgrade to a baked potato. Please don't offer coupons to veterans if you don't take it seriously. read more

After years of not visiting, we came for a family lunch on Saturday. The restaurant had only a few guests and we were seated right away. I noticed quickly "the feel" of the place hadn't changed. A lone, murky tank at the front (which was a terrible conversation with my 6 yr old when he asked "are they going to die?!"), very dark wood, almost no light other than the sun coming through the windows and an older crowd. The restaurant feels too formal for what's really going on - people walking in wearing jeans and shorts while their servers are dressed in black uniforms. Our servers were the true highlight of the meal. They were energetic, friendly and helpful answering questions. Thankfully they came to check on us often because I would've wondered if we'd been deserted. It was so quiet ... My kids ordered the chicken tender & mac n cheese meals. They got one side and a drink. No complaints about the tenders but it's obvious the mac n cheese is half a box of Kraft - that's quite the profit margin they're making! I ordered the Fish & chips with a side salad. The side salad was an additional $3 and it was disappointing - basically a bit of lettuce & 4 cherry tomatoes tossed in a small bowl. My fish was thin and overcooked, sat next to french fries that also seemed browned and unexciting. The cheddar bay biscuits are still top notch and thankfully, still included with the meal. However, now that you can buy the mix in a grocery store, there's little reason to revisit Red Lobster. For a place that specializes in seafood, my fish & chips should've been stellar. read more

We were in the restaurant for 2 and a half hours, not because we had appetizers, dessert and an enjoyable dining experience, but just waiting for water and entrees. We waited 15 minutes for water and then finally got to place our order. We asked at the front desk if our waitress had forgotten to give our order to the kitchen when our food FINALLY showed up. We would have settled for an apology and/or a discount but we got neither. The food was overpriced and I even left the restaurant still feeling hungry. I would rate this less than one star if I could. It honestly felt like we were being held hostage. I will never return to this location, ever. read more

The restaurant looked like a Red Lobster and seemed okay. The Waitress was pleasant and seemed to want to help. BUT there were dead and dying lobsters in the tank where you enter the restaurant. I told the hostesses when I entered, and I told them again when I left - both times they didn't care. I wonder if they will cook and serve the dead lobsters. I had shrimp. For me, I chose the wrong things because everything was overly salty and there must have been a large amount of MSG in the batter - I had a bad reaction starting in the restaurant after eating. That was my fault - I should have realized as I assume they come in battered, etc. I also think there might have been a lot of salt and MSG in the house salad dressing. Seniors and salt and MSG sensitive people should be careful. read more

Best place to get seafood! And the steak is good too, I love the lobster tails it's my favorite

Cameron was our waiter he was amazing . He' said he was only on the job 2 weeks. He was very helpful , knowledgeable, and polite . The food was very good . If you go ask for Cameron his service is top notch. He goes above and beyond. read more

We ate dinner at Red Lobster last night. We sat at the bar and enjoyed very good service and good tasting food. We were disappointed in the size of the cheddar bay biscuits and they don't seem to taste as good as years ago. My shrimp dinner tasted good but the shrimp were really small. A nice cold Yuengling made up for the other disappointments. When looking for seafood going forward we will most likely go to Kingfish instead. read more

Delicious meal, all the food was fresh and well prepared. Holly, our server was very attentive and polite. The atmosphere reminded me of a nostalgic fish restaurant, without trying to make it modern. It was quiet and gave us time for an enjoyable meal with conversation. We'll definitely eat back. read more

Wonderful service and food is alway delicious. Love the red lobster biscuits too! One of my favorite places.

Waiter: Quinton We were seated promptly. Started with the Lobster Artichoke Seafood Dip which we love! I ordered the Shrimp Trio, with the butterfly Shrimp, Shrimp Scampi and popcorn Shrimp, my side was the whipped sweet potatoes, we also tried the lobster mac & cheese, honestly the food was all good minus the Lobster Mac & Cheese which we sent back and our waiter took off. Overall great mini date with my love and the food was good though I don't recommend the sweet potatoes. read more

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Had the all you can eat soup and salad lunch special and the clam chowder was excellent. The cheese biscuits are always so good. There was an up charge that I was not aware of for the lobster bisque but it was good. read more

Red Lobster - American Near Me - Saint Matthews, Kentucky

I sat at the bar for 20 minutes before I was able to order a drink... there was 3 of us total at the bar... after my drink was gone & I hadn't been waited on I gave up & chose to go elsewhere... my love for crab legs is strong... but not that strong... Red Lobster isn't a bad restaurant, but tonight the experience was horrible... I'll be back though read more

Red Lobster - American Near Me - Saint Matthews, Kentucky

I came here with my family a Sunday evening. We were looking for something big and plentiful to fill ourselves with. This was the wrong choice. I've never been to such a dirty foul establishment. I could barely even stomach sitting there waiting for my food, (which by the way was extremely overpriced) when I went to the restroom there was some dried substance (cum) all over the toilet paper and under the seat (under the seat was still fresh) I couldn't believe they would just allow that. After finishing my meal quickly I urged the rest of my family to get and go. Never coming back here again read more

I normally love Red Lobster but I was disappointed with our last order, which was to- go. My crab alfredo had some small leg shell pieces. We also got the fish and chips. I'm sure if we dined in it would've been better. read more

I know, I know- it's a chain... But, if I am going to eat at a chain, Red Lobster is one of my first choices. It happens to be my Dad's favorite place to get shrimp so if he is in town, we often have dinner here as we did on Saturday evening. Our server was young and really busy so even though our service was lacking, he tried hard so it's all good. Dad ordered his typical shrimp trio and he said it was great as always. It did look pretty good. I wanted to eat lighter, so I ordered the 1/2 portion of New Orleans Salmon and shrimp. It needed more flavor or spice or something. The broccoli was the best part of my meal. I'm not sure why, but the broccoli at Red Lobster is so tasty. Daniel had the Admiral's Feast which was a bunch of fried seafood but he liked it. To me, you loose the flavor of seafood when it is battered, unless it is a white fish or some sort. Overall, the food, service and price is pretty middle of the road. I'm never going to be blown away by anything here but it is also never bad. read more

Just walked out of the place, something I've never done at any restaurant. Our server took our drink order, twenty minutes later still no drink. Not that we didn't see him delivering food all around us. I do not recommend this restaurant, they looked confused as son as we walked in. read more