I had my truck lifted by Jim deans. I read good reviews and heard good things. I even read a review…read morethat said, "any bad reviews are coming from people that don't know what they are talking about". Well, with my experience, and multiple engineers in my family that work for Chrysler and gm, i can confidently say they did a bad job. first, they don't do alignments there. And they dont tell you that until you go pick up your vehicle. Jim knew I traveled an hour there to get work done by him. I picked my truck up and had to drive it for an hour unaligned on brand new tires, because of the labor shortage I was not able to get an alignment for over a week. I use my truck for work and was left with out it for a week. So that's less money coming In for me because Jim neglected to even mention an alignment. ( I would've made an appointment to get one done on the same day the truck was done had I known they don't do them) second, There were two skid plates left loose. This in of itself was not an issue. Sure, I can tighten a few bolts. But it made me wonder what else they didn't tighten so I checked the torque specs Recommended by the manufacturer (bds) and not a single bolt was torqued to manufacturer specifications. I asked them about it and he said "oh no one actually does that, we just tighten them with the impact". so if you are looking for a 75% completed job. This is the place to go.

Put my lift kit on wrong. They Never cut a piece, which is why I didn't do it myself and therefor…read morethe alignment was wrong. So my tires cupped bad, and fast. They eiher forgot, too lazy, or didn't have the know how to cut the tie rods so the alignment off 1.66 degrees. It should be in-between -0.10 to 0.30degrees total toe. The left toe was .95 and right .71. This caused my front right tire to wear incredibly cast on the inside. Completely smooth while the outside of tire had still an inch of tread. Also, it took them 3 days. A day and half of it was taking sensors off old wheels and installing them on new ones. So had someone else fix their mistake and had to buy a new set of 35's. Their mistake caused my tires to wear out 40miles too early. Thanks for the the unsatisfactory work.

2 Gallons of Coolant = $130.88???…read more Check the hose prices too. $56 and $40 for hoses that are priced between $20-$30 same brand. Radiator was uncharged by around $100. The car is a 2003 Nissan 350z. You'd be a sucker to come here and spend money for car maintenance. I'd never spend this much on such coolant or these parts but hands were tied and had to tow to the nearest shop I knew...However I'll be towing anywhere but here from here on out. Icing on the cake would be the scratches on my hood discovered when picking up my car. This is how you run business?

I walked into this auto repair to get a NYS inspection. It was a set up from the first question he…read moreasked me. I've been debating about whether I would post a scathing review because I try to only highlight good experiences and let the bad go, but.. Since they keep reminding me everytime I get another spam email from their marketing partners, with the from email being "Scruggs -no reply" I'm pissed and now I'm going to tell what happened, as a warning to unsuspecting future would-be victims of their VERY SCAMMY OPERATION! I walked in to get my inspection immediately before starting a 13+hr trip south, on February 10th at 3pm. Please note, my car is 8 yrs old but in perfect shape, new tires, new brakes all the way around, everything in perfect working order. I said, "Hi, can you tell me what you charge for an inspection?" The guy says (I'm sorry I don't remember his name but tall guy, dark hair. They have 3 stations where they wait in unison to pounce on people), "How old is your car?" My scam-dar detector flag went up red. I said, "It's a 2015." He said, "Perfect, we happen to be running a one day special today, inspections are just ($0.23) twenty three cents.". I said, "I'm leaving immediately from here on a long trip and need to get on the road soon." He said, "No problem, we have no wait!" and handed him my keys and waited. While I did, I listened. A nursing student's dad who came in to complain about them quoting $268, and charging his daughter's card over $900, without first telling her the price had jumped so much from the quote. He was seething when he left, but no refund, no apology. That was one of two gouging events I heard of, while waiting. My (friendly) Aussiedoodle service dog lunged at the guy who quoted me $0.23.. I've never seen him do that to anyone before, so I knew something was very off with this outfit. After an hour, a young (20ish) man tells me he has good news and bad news. Turns out my car wouldn't pass inspection due to the peddle pressure being 2% less than NYS requires to pass a vehicle's safety inspection criteria; they would need to run a diagnostic to see what the problem was. $186. Me: "Nope. No diagnostic. My brakes are brand new, there's plenty of peddle. I've driven it for two weeks since the brakes were replaced and the brakes work perfectly. I want you to put my car back together the way you found it. Get it off that lift now. Put my $0.23 sticker on it. And process my payment for same." On queue, this 20yr old blonde jumps out from behind the doorway. "Ma'am, you don't understand, my manager is gonna have to take your car for a 20 minute drive, after the diagnostic to see what the problem is and then we can determine what we need to do to fix it.". I took a deep breathe, and said to her, "No, you don't understand. I came in here for an inspection not a scam. My brakes are perfect. Put my car back together get it off that lift put the sticker on it and I will pay you the 23 cents I agreed to when I walked in here." "Ma'am I don't think you understand how it works. We can't actually put a sticker back on your car. Iit doesn't pass inspection." To which I responded, "No diagnostic! Get my f****** car off that lift now and leave my sticker intact if you're not putting a new one on." She went in the back, came back in a about 5 minutes and said, "Good news ma'am, my manager said he can pass the inspection." I said, "Fabulous." I have listened to a rattle since. Steer clear of these bastards. They sold my email address about a hundred times already, just got one from their partner CarFax. NYS state inspection requirement is just a scam to allow repair facilities like SCRUGGS AUTOMOTIVE to screw people for diagnostic tests and work that does not need to be done. In South Carolina there is no such inspection requirement and there are also no broken down cars all over the road. NYS INSPECTION REQUIREMENT is fee income and an opportunity for scams. SCRUGGS- SCAM ARTISTS! BEWARE. BEWARE!!!

A few years ago my Ford's engine sounded like it was going to choke and die. I was able to limp…read moreinto Dan's Auto, expecting to need a new engine. One of his sons came outdoors and took a look under the hood. He reached his finger down to a tiny port on the side of the running engine, and as soon as he covered the hole, the engine smoothed right out. He said it was a vacuum leak. He reached into his shirt pocket, took out a little rubber nipple, and installed it on the hole. I was good to go!! I asked what I owed him, and he said, "Nothing." Where else can you get honest service like that?

If you find yourself in need of an honest mechanic, this is your place. Dan was the owner and left…read morethe business to his son Paul. They repair just about any vehicle, have three service bays and a number of mechanics available. While the shop is not modern, quite historic, in my opinion, they do it all. As an example, Paul still offers FREE air!! I have had everything from a flat tire to a complete brake job performed on my late model vehicle. I was concerned about the cost of repairs and Paul was willing to work with me on the a different solution to save me some money. Don't let the shop appearance fool you, the best mechanic's in town are at Dan's Auto Repair. The price is ALWAYS fair and the service is top notch.

Buyer Beware - My Sister's Experience at Transit Town (Elma)…read more Sharing this so others don't go through the same thing. My 21-year-old sister had her car towed there because it wouldn't shut off and was stuck in park. After sitting there for a WEEK, they told her it needed a battery... and charged her $550. Problem is--that wasn't the issue. When they were questioned about it, the dealer hung up on my dad twice. They then said it needed more diagnostics (more $$$) and wouldn't release the car unless she paid. No return call from management either. We had it towed to another mechanic... and within ONE MINUTE they found the real problem: A bottle cap stuck in the transmission. Fixed immediately. No charge. There are honest mechanics out there--but this was not one of them. Just a heads up so no one else gets burned.

Dealership is so outgoing and friendly when you are purchasing, but wait till you need service…read moreperformed on your brand new vehicle. Absolutely terrible customer service after the purchase. They do what they can to earn the sale but hope you never never have to bring vehicle in for service. I have purchased three vehicles from them in the last 3 years, never will purchase again. i had to start my own claim with jeep why should the consumer have to do that. That is the duties of a dealership.

Extremely disappointing and insulting experience. I contacted Fox Tire in advance and gave them…read morefull details about my set of four Hankook iON EV winter tires, including the size, mileage, tread depth, condition, and no repairs. They told me they purchase used tires and that the range is typically $10-$80 per tire depending on condition and demand. After I brought the tires in, they offered only $10 per tire, then raised it to just $12.50 per tire. That is $50 total for four good-condition EV winter tires that originally cost around $1,000. The offer was ridiculously low and felt like a complete waste of my time. I would not recommend bringing used tires here unless you are ready to be lowballed.

absolutely awful service. Has anybody heard of two month old tires being bald because somebody hit…read moreyou two weeks ago ALL because you haven't gotten your car fixed because at the repair shop yet because the parts aren't in yet and it's still drivable. but yet I got four brand new tires two months ago and two of them are completely bald. They will do nothing to help me and/or warranty them out. Worst business I've ever done waste of money.

Used cars were clean excellent values Staff helpful and knowledgeable would recommend this auto…read moreshop for service and buying a vehicle

i can't believe this place doesn't have more bad reviews…read more. STOLE MY PLATES. DENTED MY CAR.

Purchased another set of tires last year and just got a screw in one. Was able to take advantage…read moreof their free repair service! I figured I'd update my review because the purchase of the newest tires and this service visit were both good. It's invaluable to have free repairs and the other perks of buying from Dunn. Unless I find a killer deal elsewhere this will continue to be my go to tire shop.

Back at the beginning of December I went in to get a seasonal tire changeover. My appointment was…read moreat 4pm and I didn't get out until 6:15pm or so. Annoying but I understand they're busy at the end of the day when folks get out of work to take their car there. After leaving and driving all of 5 miles (and picking up my mom to go to a concert), my rear driver tire was flat. Pulled over and changed the tire. Already I planned on returning the next morning for a refund or some sort of compensation. At this point it was too late to go to the concert (also due to the fact that the appointment took over 2hrs) so we decide to go get dinner in east aurora. Hesitantly, I get on the 400 and after about 30 seconds of driving on the thruway, second flat tire, this time it was my rear passenger tire. Called roadside assistance and waited 2hrs on the side of the 400 at night in December. When roadside arrived, I realized my front passenger tire was also flat. Roadside took us back to the Union rd Dunn Tire location. Thank god the first tire went on a 30mph road and the second and third tires went while speeding up, not when I was at full speed. If I had been well on the thruway doing 70 and both tires went at once? Myself and my mother could have been seriously hurt or worse. The tires, upon closer inspection, were not attached to the wheels properly so when I turned my vehicle they started to slip off. Unbelievable negligence. I went in there the next morning and had the manager look at my car. He took it in and redid all of the tires as well as replaced the two rear tires. His explanation was that the valve stems were not replaced properly, which frankly I think is bullshit and I guess a better sounding excuse than "yeah my employee didn't properly install tires at a shop called dunn TIRE". He was apologetic and offered a full refund. I don't remember his name but he was good. Whoever worked on my vehicle should never touch one again, and after escalating this with a DM via email, I eventually stopped hearing back. I can't stress enough how much worse this could have been. Maybe this place shouldn't hire a bunch of 20 something year olds that skipped steps in their job bc they wanted to leave on time on a Friday night. Do not go to this location. It was my first time after only going to the McKinley pkwy location prior. Absolutely do not let those people do anything to your car.

Called to have a tire serviced, left a message on their voicemail. No indication that they were…read moreclosed due to covid. No return call. Hence, 2 stars. Next day I found another company who was onsite within an hour to plug a flat. I'll adjust my rating if/when I call to use their service in the future.

Bison Tire Service is awesome!! I fear taking my vehicles in for any service, especially when it…read morecomes time for new tires. John (owner) is meticulous and fast with his work. This is the 3rd time Ive used BTS and its always a pleasure. I recommend him to all my friends and coworkers. What's better than not having to leave your house and saving money over the big name competitors? Its a win-win!!

I've been taking my vehicles to Wieland Automotive on Transit Rd. in Depew for almost 20 years, and…read moreI can't say enough good things about them. Over all these years, I've never had a problem with their service. The employees are honest, reliable, and always do great work. Nancy, in particular, has been fantastic to work with. She is knowledgeable, helpful, and always makes sure everything is handled the right way. Her dedication and commitment to great customer service are a big reason I continue to bring my vehicles there. It's not easy to find an automotive shop you can truly trust, but Wieland Automotive has earned that trust over the years. Honest people, quality work, and excellent service. I highly recommend them to anyone looking for a dependable repair shop.

As usual I never check to see when my car inspection is due. This year was no different. So it's…read moreThursday before the 4 th of July and I realize my car was due in June. I start calling to get an appointment.first the dealership I bought my car. Three weeks. Second , i won't mention but the guy in on the phone, and I quote, " you're a funny guy"!! Really? That's how you treat your customers? Guess who the funny guy is? And I'll never recommend your place, ever!! The third wielands on transit near Clinton. The voice on the phone was extremely pleasant and said the best she could do was Monday at 12:30 I said ok. She said if you can come in early sometimes we can get you right away. Monday came. I did as she said. Was welcomed by a very pleasant man. Told where to pull my car. I got out and soon , like 5 mins my car was getting inspected. The mechanics were pleasant and didn't try to upsale anything and just did the inspect . It passed and I was out before my 12:30 time. I paid and I would be recommending their business. So if you want to be treated like a moron, go anyplace but Wielands. Because here you're gonna be treated with respect and know that you vehicle is going to be treated with utmost care. Thank you Wielands for helping me in a tight spot when others just laughed at me!!

They have Great service and very timely. More than fair prices!…read more Very friendly and pleasant people.

I had an inspection, oil change and tire rotation. As always the staff was courteous and…read moreprofessional. I would highly recommend Park Ridge Auto Care