Don't "borrow" moving blankets from him. I've probably spent…read moreabout 20 grand with this dude...It wasn't enough.. Audeze LCD-3 Focal Celeste Mytek dacs. Rega planar 6 Harbeth speakers. I bought some JBL L100 Classic floor models. Dude didn't have the box, to he said I could "borrow" moving blankets..I came back some time later, First think out of his mouth...Where are my blankets!!??" I'm not sure what a couple of moving blankets are worth , but it cost you a nuisance of a customer I guess.. I've been taking my business elsewhere ever since, but this never sat well with me. If you like to get the best stuff you can afford, go elsewhere!!! If you have 100+k to spend on great gear, go here I guess..otherwise f off.

I walked into Excel Audio nearly nine years ago with a simple question about a tonearm--and walked…read moreout with something much bigger: a place I trust with every hard-earned dollar I spend on audio gear. Since then, I've picked up multiple speakers, amps, turntables, and a ridiculous amount of vinyl. And let me tell you--there's no one I trust more than Mike Rose when it comes to building the perfect setup. The guy knows high-end audio, jazz, rock--you name it--better than anyone I've met. But it's more than just knowledge. He actually listens--not just to the gear, but to what you want out of your system. No sales pressure. No gimmicks. Just straight-up passion and expertise. I moved out of state a few years ago, but every time I'm back in town, I make it a point to stop by--whether it's to pick up an album (or a few) or to grab more gear that he can drop-ship to me wherever I am. My latest visit reminded me of something important--it was long overdue to leave this review. If you care about killer sound and honest advice--do yourself a favor and visit Excel Audio. You won't find a better place or a better guy to guide you.

You can read all the specs and all the reviews and it will be no substitute for being able to sit…read moreand listen to the system. I went in wanting to love the KEF LS60 and ended up falling in love with the sound of KEF R3 Meta + Hegel H190v. Russell was patient with re-arranging and re-visiting speaker placements. The whole audition was comfortable and absolutely zero pressure. Russell was also very responsive to clarifying questions from prior to purchase to after delivery. Highly recommend Russell and RockOnAV!

I received a call this afternoon from the owner telling me that the Denafrips Pontus 15th I ordered…read morejust last night (!) wasn't available to ship today in my preferred color (black), and gave me the option of taking a silver one that is in stock and could ship immediately, or waiting an extra 5-7 days to get a black one on its way from the manufacturer. I opted to wait for my preferred color, but he was extremely gracious, a pleasure to speak with, and I consider this to be outstanding customer service. I will DEFINITELY consider Rock On AV for future purchases!

Super happy with the service at Pacific Coast. Tim took a lot of time talking with me, demoing…read moreequipment, and presenting options for my audio setup. He did great work on my turntable. I recently purchased speakers that he recommended and tested with me, and I'm really satisfied with them. He also follows up to see how things are working out, which is very cool. I appreciate that he emphasized finding what was just right for my specific interests/needs, situation, and budget. He was happy to pass on his wealth of knowledge and let me make an educated decision. I'll be returning in the future for further guidance and purchases. Highly recommend.

5 stars! I have known Tim and the team for over 20 years. He recently helped me with a turntable…read moreissue I was having and it reminded me of the level of service he provides. After replacing my cartridge and servicing the unit, he sent me a text on a Saturday to follow up on how it was working. We don't see that kind of follow up anymore. He is the best!

We have worked with the Audio Visual Today Team for over 20 years. Each project and interaction is…read moreprofessional. The team takes time to listen and honestly answer questions while educating consumers in a respectful manner. Sales are not pushy, instead they look for ways to maximize budgets that allow for future expansion. My recent project included building independent multiple room listening on top of our main family room theatre space. Throughout the entire installation, programming, and tuning process of the AV and Control4 systems both Duke and Nate communicated and delivered on all agreements and expectations. They are on time and deliver as presented. Regardless of the level of AV system you choose, these audiophile and visual experts are the go to for quality and reliable products at fair prices. Their follow-up support and customer loyalty is nothing short of spectacular.

You will locked into Control 4 and any problems will cost hundreds of dollars for a service call…read more If your TV software updates and upset the C4 controller they want to send someone instead of helping over the phone. I have paid to have some unplug and plug my TV in.

Recently bought a vinyl from eBay that needed a deep clean. The vinyl was in rough shape when I…read morereceived it. After multiple attempts at hand cleaning it, a good amount of crackling lingered. After looking at a couple options I settled on trying out Blind Dog's cleaning service. They offer an ultrasonic cleaning for records so thought I'd give them a shot. Mark was very helpful and quick to take care of my vinyl, and the price was fair for a double LP. The cleaning has increased the clarity for this record by a wide margin. Some crackling still remains, but probably have to accept that's from damage. Overall very happy with the service provided; glad my record could be restored to the point of enjoyable listening. Also an awesome shop to browse around. Clean, spacious and well organized. Will definitely come by again to pick up some records down the road.

Great selection and a wide variety of music. The prices are good. The owner was very personable…read more The parking lot is a bit tight.

Sorena Car Audio and Video is top shelf on Audio and accessory installations. I spoke with Sam the…read moreowner and he was professional, kind and knowledgeable. I scheduled the appointment to have a 12.3 Android Car Play unit in my Mercedes-Benz. I showed up this morning and met with Arian, a true professional at his trade as well as a kind, honest and knowledgeable individual. The shop is meticulously maintained and has a vast array of tools, work bench areas, awesome LED ceiling lighting, a waiting area, front office and conference/training room. This shop and team of professionals are a class act. Arian explained the installation process and timeline and I was quite impressed. The Rolls Royce in the shop that was getting customized with lighting and sound was a testament to the quality of work that Arian, Sam and the other team members provide when you bring your car into the shop. Arian called me when the car was completed and when I arrived gave me a very thorough orientation on the features, modes and operational functionality of the new unit. Very impressive and truly a plus when you have such a professional take the time to show you the details and functions of the new unit. Sam was in the shop as well as was amazing. Great customer service! These guys not only know their business and have vast knowledge of car Audio and accessories but are transparent, kind and informative professionals. Sam showed me the lighting in the Rolls Royce and also a few options that can be installed on the Mercedes-Benz. I opted for the very nice AMG entry lighting. Very cool. If you are looking for the best in the business relative to car Audio, Video and accessories you must call Sorena Car Audio and speak with Sam or Arian. This is my second review which I am labeling Phase II completion, as I did review them previously after initial contact simply due to the professionalism, knowledge, customer service and other posted industry reviews. Sorena is simply the best and I highly recommend this amazing team of professionals.

best prices. best…read moreservice! and they give after support as well.!!! i will come back again!

Great service! Nice little shop! Prices are good too! I went looking for a Enttec usb to dmx…read moreconverter, they had a used one that I was given a good deal on. Thanks

This place is great. Lots of good stuff. Reasonable prices. Good customer service. Open till lateread more

I have been going to this store for decades and simply can't say enough about the store and the…read morestaff. I love it. Tom, the owner, is very personable and the fact that almost all of his staff haved worked there for decades also, says a lot about his business and Toms character. Great electronics store.

I've been coming here for probably a decade and I can easily say that this isn't the story used to…read morebe. The last three times I've come here the salespeople have been short and not very customer service oriented plus I have not been able to find what I've been looking for each time. Yet, I could go on to Amazon and have the part by the next day. I like the convenience of this store being local, but three-waisted trips makes me question driving to this location.