They are always help me get on your way right away and try to find the right car for me and you the…read more staff seems to get to know you and they appreciate your business. Pricing is very good.

Waited in the lobby for 30 min while the employees chatted it up with their gold members (I know…read morethey were gold members bc one of them was allowed to cut the line in front of me just bc of it). The guy up front kept talking and asking me personal questions even after I said my day wasn't the best & I was just looking forward to getting home. Then, he asked me to leave a good review bc they "took care of me". Meanwhile it took an hour to get a car & it wasn't even a car I wanted. I got an EV that was charged to a whopping 70% lol So unhelpful and disrespectful of my time, I only came here bc it was tied to my dealership but I will never come of my own free will. Probably the worst rental experience I've had.

Wow. My first time renting a car so I was beyond nervous but that was not necessary at all here…read more As soon as I stepped foot out of my uber a lovely associate directed me to the right area (there's 2 other building in the same center but ones for trucks and the other one for sales I entered the well conditioned office for car rentals and was immediately greeted by Laksha (I hope I spelt that right) who was an actual angel. She managed the whole lobby so professionally and orderly. There were a bunch of us waiting but we all got serviced quickly and efficiently (and with a smile)! I didn't have to wait for more than 5 minutes when Henry came over to help me. Incredibly friendly he showed me some options outside and even offered to speed up the clean up of a taller car that I wanted instead of forcing me to stick with a small car. The rental itself was gorgeous, she did what she had to do that weekend with no issues. I even got a text that opened up any communications or questions I had for enterprise while I was gone for the weekend. Upon returning it was even faster if that's possible! Laksha greeted me with the same smile and enthusiasm! She looked over the rental and the gas and sent me on my way! Easiest and smoothest experience. Thank you guys!

Wow wow wow, the excellent service here is a breath of fresh air compared to Hertz! Back story - my…read morecompany car was sideswiped hit and run overnight during the weekend, which led me to be assigned Hertz as the rental place. The employee there just looked at me when I approached her desk, and they only had 1-2 vehicles, neither of which was fitting. After two failed attempts w. Hertz, I'm so glad I was able to switch to Enterprise. I called beforehand to check availability. That alone was quicker to reach someone. Harry answered and was so friendly and helpful. When I said I needed a mid-sized SUV, he briefly put me on hold to check how many they had. Once everything was processed through my company, he called to remind me what I needed to bring. When I walked in, I was greeted by the most cheerful gal (Alayna?). I told her I loved her energy and she gave me a high five lol. Keanu showed me the cars, and was thorough with inspections, including checking if the car smelled like smoke. I know it's all standard protocol but saving time and frustration is always appreciated. I've rented from Enterprise at their former location, but even then I don't remember being this happy with the staff.

Things happen, and my elderly mother needed a car rental. Very happy with the team at Enterprise…read more Especially Elena with her patience and professionalism for my mother who was a bit grumpy with the whole situation. Thank you once again!

Stay away from Enterprise as a WHOLE. Beware of HIDDEN FEES such as a processing fee if you…read morereceive a parking citation- $25. A company that kicks you while you are already down. I'd understand a fee if you don't take care of the ticket, but to charge a fee on top of a fee you already took care of is unacceptable. I have a call out to the manager on a resolution. Trust me, Stay away to corrupt companies like this!

I've had the pleasure of working with Elizabeth and Tao for almost two years now, and they have…read morebeen absolutely amazing throughout the entire rental process. Their professionalism, responsiveness, and genuine willingness to help have made every experience smooth and stress-free. They always go above and beyond to answer questions, address concerns, and make sure everything is taken care of. A special shoutout to Tony as well for building such a fantastic team. It's clear that great leadership and a strong commitment to customer service are at the heart of this crew. Elizabeth, Tao, and the entire team consistently deliver exceptional support, and I truly appreciate everything they've done over the years. Highly recommend working with them!

Tony is the best. I love this location because it's an old school feel with car wash and vacuum in…read morethe back. Great fleet of cars and SUV's to rent from. I even rented a van from Tony to take my kids to Disneyland and then to LegoLand. I appreciate the lady that works with Tony as well! I'm a very satisfied customer!

If you need a car fast without a lot of hassle. May not be the best of cars but they are reliable…read moreand Muhammad was very helpful.

Very good company,understanding and tolerance with driver....satisfaction guarantee...read more

Made a reservation for a mid-size gas car and even called the day before to confirm my reservation…read more I show up to pick up my car rental and they had ZERO car for me. They had fully EV cars but I reserved a gas car. They didn't even have cars for other customers who showed up. Absolutely unacceptable to take reservations and not be able to deliver on it.

Scum bags is really the best way to sum up the employees here. If you want anything with a gas…read moremotor do not come here. these idiots will try and charge you an upgrade when they do not have what you reserved. I am a Hertz Presidents circle member, so I rent fairly frequently though generally from airports. I will never consider this location and frankly I will reconsider my use of Hertz in general in the future because of the clowns at this place.

I've rented numerous cars from Angera. They really set themselves apart with their service, which…read moreis absolutely top notch. The cars are not only meticulously maintained and fairly priced, but they are super responsive, accountable, and run a great business. Can't recommend them enough.

I have rented several EVs from Angerra Rentals. The premium cars, including a Tesla, BMW sedan and…read moreSUV, and Ford Mustang and truck--fit all our lifestyle needs and were a delight to drive. The service was impeccable. I highly recommend The Angera team for your rental needs!

10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

I had an amazing experience with Reliance in handling my auto accident. They not only gave me a…read morevery accurate inspection and estimate but also made sure to help me handle all issues with the inquiry. They truly are amazing people. Working with Elias and his brother along with their team is top tier - definitely recommend going here.

Found a closed location ... this review is if you book over the phone ... horrible service!…read more They take your credit card info through a safe portal but it hs not safe. It's been 2 months and they keep charging my credit card for cancellation with them. I cancelled 3 days prior. My credit card are company has been in constant dispute. Scam company. Avoid this company at all costs

Last week I picked up a vehicle, which I ordered through Costco. The deal was amazing and the…read moreadditional driver fee was waived. This was important as we were going to do a 9-hour drive to Las Vegas and I wanted to share the driving with someone. We had a slight issue as the additional driver doesn't live in Hayward and we needed her to come sign early. Prajwal at this location was accommodating and worked things out for us. He had a pleasant demeanor and even joked once or twice. I felt very comfortable hear. When he learned that I was driving to Vegas, he even gave me a newer vehicle with Vegas plates. The car was clean and didn't smell of smoke. Prajwal even checked the oil and determined that none was needed. The process was quick and painless and I was in and out fairly quickly. Here's What I Think... I will make this my go-to car rental place whenever needed. If you live in Hayward, please consider this place.

The team was very kind and hospitable. They were quick and considerate with my time, we love our…read moreAudi!! Monroe was very friendly and respectful of our time. He knew we wanted to just get on the road to head home after a long week, ask for him!!

Called Enterprise and their operators were no help, so I took a chance and just went there. The…read morepeople at the store front were very helpful and polite. Saved my road trip! They were able to get me in and out of there very quickly and back on the road. They even had snacks for my daughter and a bottle of water for me. Thank you Johnny K.!