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    RideNow Powersports Tucson West

    2.7 (72 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 2 months ago

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    Services - RideNow Powersports Tucson West

    Motorsport vehicle repairs

    Motorsport vehicle dealers

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    Still waiting on a simple yes or no.....it the same with every question.
    Jim M.

    RideNow Powersports on Ina boy... working with these fellas was like pulling your nose hairs and pretending it didn't really hurt. They have two real cool dudes that surprisingly try very hard to earn your business Ozzy and my dude David (nothing personal fellas). Here's the brutal truth of my recent but not my first experience buying from RideNow Powersports. I should of asked for the actual price on each and every item offered to me at the time of purchase. Taking folks at their word is just no longer best practice or wise...I purchased a $22,996 motorcycle and ended up with a $33,313.65 bill. What happen to fair sales, letting the customer choose his poison...? I would have gladly declined or accepted any of the items sold to me under the lie that it would only be $16.00 over what I was paying monthly. The contract binds you as the buyer like a Venus Fly Trap once you sign. They work it pretty good with lots of tactics that honestly are really not necessary...sit around for extended times in between every question, you go from one person to another and another back to the numbers guy just to get a simple answer on information already discussed. To call this place predatory salesmanship is being nice... In the end, I did get a great bike, in really good shape and a $9,261.00 dollar lesson on why not to trust a shotty dealership...in this case RideNow Powersports on Ina in Tucson. On a more traditional note...they don't have water bottles (they serve you water in a cup) the sales folks don't seem to know the answer to much and the restrooms wreak of cigarette smoke. I will make sure that no one in my huge circle of riders trusts or purchases from this location and the shady business practice. Word of mouth can be the best or worst advertisement and these guys just purchased a $9,261.00 walking n talking commercial delivered directly by yours truly. Laconia in June, Milwaukee in July and Sturgis in August will hear about the shaddy tactics employed by RideNow Powersports on Ina...it's the least I can do. TBC.....

    Rich W.

    I thought I'd try locallly instead of across town (after they wasted my day). No worries, folks.. They're just as bad.. And I have receipts.. Went here hoping for better treatment.. They responded to me. Westart the process. They check my trade.. I gave them my keys... Odd thing.. They never looked at it after having my keys.. The manager asks if I wanted to see something there.. I wanted a particular bike at the other site. Then the games... The manager calls over some kid who starts demanding my info... "Give my your license" he says... I played... Then he demanded... Yes.. "Gimme your social." He say.. Where I replied.."No. Not till after I get a price." He calls the manager over as if this would be intimidating....I stated to him that he had my keys and that I'd like a price before we start running my credit.. He complied.. Then I get the break down... Not a penny less...... A used bike... They wanted a $1400 set up fee on a used bike.. Then when I had an issue with paying a "setup fee" on a USED BIKE he begings starting to bat down my trade that they wouldn't look at after holding my keys for over an hour.. I was so disgusted I walked.. If you're willing to get ripped off with silly fees that's on you. I even attached the breakdown... I understand "fees". I was even willing to overlook the high doc fees.. But $1425 for assembly and set up on a used motorcycle they took on a trade? Im so disgusted on this ordeal it literally took me out the market of buying ANY motorcycle in Tucson yet a Ride Now.. They lure you in and then just ruin the experience..

    Ridenow Powersports On Ina
    Roberto R.

    I drove from El Paso, Tx to pick up a 2020 Polaris rzr 4 seater. I was pre approved the day before. Everyone was very helpful and friendly. I highly recommend buying from them. I can't remember the name of the salesman but he definitely knows his craft. He was very knowledgeable and answered every question and concern.

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    1 month ago

    great customer service and friendly people who are willing to help you out with your questions or concerns

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    5 months ago

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    1 year ago

    My credit got shot down 80 points for a "light" credit check after two days and like 5 hours there

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    4 years ago

    The Entire RideNow Team was excellent to deal with! I would recommend them to anyone looking for a side by side or parts and service!!

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    Page 1 of 2

    Ask the Community - RideNow Powersports Tucson West

    Review Highlights - RideNow Powersports Tucson West

    I bought a RZR from the Ride Now on Ina (Tucson) on the 16th of March.

    Mentioned in 8 reviews

    Read more highlights

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    RideNow Powersports Tucson East - 2019 Kawasaki Ninja ZX-6R

    RideNow Powersports Tucson East

    (112 reviews)

    I bought a ZX6R from these guys yesterday. I worked with Yahaira, Ty, Ben, and John (and a great…read moremechanic whose name I don't know, but deserves a raise). I couldn't be happier with the experience I had with RideNow. I waited 37 years to buy a motorcycle and my first bike I bought a few months ago was stolen. I've been searching everywhere for a bike that reminded me of how I set up my first bike. I was about to fly across the country and ride home to Tempe to get something like this. But then I found a new listing for a pre-owned ZX6R in Tucson that had a lot of the same mods I had just spent all my money on in 2024. The bike had some issues that required RideNow to put a ton of effort into getting it ready to sell me. They spent the entire day yesterday working on this thing. I am so grateful for the time and effort the technician(s) spent to get this bike ready. I was impressed in the short time I got to speak to the technician. He knew I planned to ride it across the desert once it was ready and made it clear he was going to do everything he could to make sure I'd make it home. Once it was ready to go, knowing I had a long ride ahead, Ben double checked that I actually knew how to ride a motorcycle before letting me leave. I thought it was hilarious and I also really appreciated it. I felt every staff member I interacted with genuinely cared about me as a customer and rider. As soon as I got on the bike, I stalled it lol.. but I want the RideNow team to know I did make it back home safely with no other issues :) Please thank the mechanic for me who worked so hard to make sure this thing would get me home. The ride home was a blast. I really appreciate all of you

    The sales experience was awful, especially being new to the area. I responded to an online ad and…read morewas contacted by someone I assumed was a salesperson. When I arrived at the store and notified him I was there, he immediately handed me off to another salesperson without much introduction. The second salesperson jumped straight into discussing a trade-in. I told him I did not want to trade in my motorcycle. Right after that, he handed me a credit application. I told him he was moving too fast because I wanted to explore my options first. Although I liked the first Slingshot I saw in the showroom, I knew there were other models posted online at different store locations, and I wanted to compare them. He did not pressure me aggressively, but his attitude came across as, "What's the problem?" Yes, I was interested in purchasing one, but I wanted options and something that fit within my budget. He then told me they would need to run a hard credit pull for each vehicle I wanted to consider. To me, that was a concern because hard inquiries can impact a credit score. He never really went over the machine, its features, or what I was looking for. His main focus seemed to be getting me to fill out the application rather than understanding my needs and budget. Then another individual approached me without introducing himself. Based on my experience, I could tell he was the finance manager because he already had my application in hand. Again, there was no proper introduction. He simply presented numbers such as the out-the-door price, down payment, APR, and monthly payment. He also stated that another credit pull would not impact my score since I had already been approved through the manufacturer's bank. That contradicted what the salesperson previously told me, so the salesperson was at least partially incorrect. When I told the finance manager the payments were too high and outside my budget, he went back and returned with different numbers, but they were still higher than what I could afford. I explained that I needed time to think about it and discuss it with my wife, especially since it was already approaching closing time. As I was leaving, the second salesperson approached me again and asked for my decision. I told him the same thing -- that I needed time to think about it. He said he would contact me the next business day, which would have been Tuesday, but he never called. Overall, the experience lacked customer service, hospitality, professionalism, and communication. It honestly felt like they did not value or want my business.

    Nash Powersports - 2024 KTM RC 390

    Nash Powersports

    (146 reviews)

    I recently purchased a 2026 Aprilia RS 660 from this dealership. While I'm very happy with the…read moremotorcycle and the price I received, the customer service throughout the buying process was disappointing. During financing, I was initially presented with a payment of $335 per month at 17.99% APR for 60 months. After reviewing the numbers myself, I questioned the payment and had it corrected. As a customer, I shouldn't feel like I need to double-check basic financing calculations during a purchase. When I politely declined the extended warranty, the finance manager responded by saying, "I'll give you more time to think on it." I understand offering additional products is part of the process, but once I declined, I expected my decision to be respected without additional pressure. The biggest issue was the lack of communication after the paperwork was completed. My family and I, including our two young children, sat waiting for approximately 20 minutes because nobody informed us that the transaction was complete and that we were free to leave. It wasn't until I got up and asked that I was told everything was done and the motorcycle was ready. To top it off, the bike was delivered with only about half a tank of fuel. When I later reached out about it, I was told that state law limits how much fuel can be stored on site. While I understand there may be regulations and operational limitations, it felt like another example of a lack of attention to the overall customer experience. Again, I am very happy with the motorcycle itself and appreciate the deal I received. However, the buying experience felt rushed, poorly communicated, and lacking the level of customer service I would expect when making a major purchase. I hope this feedback helps improve the experience for future customers.

    I just called to get tires mounted on a honda ruckus i bought here. They want $60 per wheel to…read moremount and supposedly balance 10" tires on loose wheels. These wheels don't get balanced because the bike only goes 35mph and are not balanced from the factory. Nash disagrees and insisted on charging $60 per tire to mount/balance. Ill take them to ride now in gilbert for $30 per tire to mount. This has left a bad taste in my mouth considering my car tires are $40 per wheel to mount and actually balance. I Dont think ill consider Nash anymore for service or vehicle purchases.

    Iron City Polaris

    Iron City Polaris

    (7 reviews)

    I bought my 2024 Pro R 4 Ultimate from Iron City Polaris Casa Grande back in July 2024, and the…read moreexperience was absolutely seamless. The purchase process was effortless--I was in and out of the store in less than an hour on a Saturday, driving my new machine home at an unbeatable price with no BS. Since then, I've done a complete build on my Pro R, including an aftermarket cage, subwoofer, lighting, tune, and clutch kit. The entire service team has been nothing short of outstanding. Justin in parts is incredibly knowledgeable and always makes sure I have exactly what I need, whether it's something small or a key component for my build. Kevan, the service manager, runs an excellent shop--he made sure my car was completed in time for an important dunes trip and kept me updated throughout the process, showing real care for both me as a customer and the quality of work being done. And Tom, the mechanic, is a master at what he does. He went above and beyond to custom-tune every part of my build to my exact specs, ensuring that everything performed flawlessly. I can't say enough good things about Iron City Polaris. If you see any negative reviews, I can only assume those people are impossible to please. The team here genuinely cares about their customers and their machines, and I'll continue to bring my Pro R here for service and future upgrades without hesitation. Highly recommend!

    Parts guys were friendly and knowledgeable and got our parts ordered and gave us a call when they…read morecome in pick them up. Everything was correct..

    RideNow Powersports Tucson West - motorcycledealers - Updated June 2026

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