Had the pleasure to work with Brian. Great respectful guy…read more He's not pushy at all. He worked with my situation and was able to get me into a newer vehicle.

I called Corporate Fleet Sales on 11/20/25 at 10:25 a.m. The call was answered by a woman who asked…read morewhat I needed. I asked who I was speaking with, and she said her name was Arlene. I asked Arlene if I could speak with her manager. She then asked if this had to do with me wanting to return a vehicle. Mind you, this was the first time I had ever called this place, and I thought that was a red flag. I responded that no, it did not, and that I simply wanted to speak with the manager in charge. She then changed her tone with me and said he was not available at the moment. I said okay, no worries, and asked if I could get his email. She then asked what this was about. I told her the issue had nothing to do with her, which was why I was asking for a manager. At that point she became aggressive with me and said that if I didn't give her my name and number, she wasn't going to help me. Before I could get a word in, she transferred me to a line that rang twice and then asked if I wanted to leave a voicemail. I decided to call back. This time, the phone was answered by a man named Dennis. He seemed polite at first, but his tone gave off a bad demeanor. I asked if I could speak to the manager in charge, and he asked what the call was regarding. I told him the same thing I told Arlene, but unlike Arlene, Dennis was beyond rude. He said that if I didn't give him my name and number, he was just going to hang up on me, and that no matter how many times I called, he would continue to hang up. When I asked if he was a salesman there and why he cared so much about why I needed to speak to his supervisor, he simply hung up on me. After calling a third time, Dennis was treating the entire situation like a game. At one point, he kept cutting me off and repeating, like a lunatic, "No name, no number, I'm not going to help you." After saying that about seven times, he hung up again. I called back a fourth time, and now they just hang up every time. Based on the way both Arlene and Dennis handled my calls, it's clear this dealership has serious customer-service issues and an unprofessional internal culture. Their hostility, refusal to provide basic information, and repeated hang-ups weren't just rude--they signaled a place that has no respect for customers and no interest in resolving concerns. If this is how they treat someone simply trying to speak with a manager, I can only imagine how they behave once they've already taken a customer's money. This interaction alone was enough to make me completely lose trust in this dealership.

My wife and I just bought 2 cars from Alex. Alex is very professional and knowledgeable, very…read moredetail-oriented, well understanding with no pressure at all. He full of energy and have sense of humor. I am going back again; this time I am taking my families and friends along. Thank you, Alex, for the job done.

they told me the kbb offer for my car in fair condition was 1-2k however i was looking at the same…read moretime on my phone and jt was 5k. went to a different dealership and they did offer me 5k for my trade in. the car i was looking at had squeaky brakes and when i asked about it i was told they just had the brakes looked at and the tint on the back windows was peeling as well

We had a great experience buying a car from concord auto 1! Everyone there made sure you felt…read morecomfortable and happy with your new purchase. They go above and beyond, and really know their stuff. Nik and Ted are so kind, and will help you with anything or any questions you have. I definitely recommend buying a used car with them!

Greatest dealership I've been too. The owner very nice and he help me with my bad credit. He got…read moreme a great deal... I'll be buying all my cars here from now on.

Sold me a beautiful 2014 V6 Mustang with 8k miles for one of the most reasonable prices for this…read morevehicle i've ever seen compared to any other dealer or Facebook marketplace listing, pat is a great business man and dealer who really is true CAR Guru!

Pat and his daughter Molly have an excellent business model and ethic at Nohrs Auto. I was in the…read moremarket for a new car and found them. I had a HONEST, professional, and straightforward no pressure sales experience. Pat handles everything on the backend and makes sure that you are satisfied with your final purchase. Unlike other dealers I'd been to, Pat was very transparent and upfront about numbers, and the car itself - WITHOUT tacking on any BS fees to the total cost of the vehicle including APR (cough cough* Audi/Range Rover SF). They are also quite popular, as there were many inquiries about vehicles from potential customers both by phone and in-person while I was browsing. Overall, the prices are fair, financing rates are solid and hard to beat, and you can trust that you are getting a quality vehicle. Highly recommended! Thanks Pat and Molly

These guys are awesome! they took my 2006 work van and…read morehelped me get a great deal on new vehicle. they are family owned and know what there doing. I highly recommend them to anybody in search of a used car and a good deal. Thank you guys.

if I could give them a zero I would this is the most shady place I've ever dealt with purchased a…read morecar for my They told what a great was within days I broke down $600 in told they had a mechanic when I called to get their mechanic. They didn't know what I was talking about we've had one problem after the next . The doesn't even run at this check engine lights on water will not stay in the engine. It needs so many new parts. I can't even list them all and they keep telling that so I guess that's they're out and it's as is. Not sure what to do at this point.

Great service. Not only an oil change but also 10 point I inspection ( free)…read more Emailed a receipt and recommendations. Receptionist is super knowledgeable and technicians also. Please use them for needs rather then dealerships.

Update in response to the owner's reply:…read more I was present for both the drop off and pickup of the vehicle and directly involved in the entire experience. Attempting to discredit my review based on whether I physically walked into the office at every interaction is misleading and irrelevant to the actual issue. The issue remains the same: we paid for what was discussed as a complete diagnostic report specialized for this type of vehicle, and that is not what was ultimately provided. I also want to correct the owner's statement implying that I contacted the business offering to remove my review in exchange for a refund. That is not accurate. After my review was posted, the business directly contacted us and asked for the review to be removed in connection with offering a refund to resolve the situation. As of now, no refund has been received or posted despite that offer being made. I think that speaks for itself. My review was simply my honest experience and opinion regarding the diagnostic/report and communication during and afterward. I'm not interested in arguing online further -- I simply shared my experience honestly.

Kevin was very Informative. Will work with the customer…read more Will go over and beyond to help. Very chill. Many years of experience.

This is the best used car lot I've seen. Quality cars at a…read morefair price and excellent service. Why drive 90+ minutes when you can find the car you want right here in East County (Oakley)?