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    Rio Auto Sales

    3.0 (2 reviews)
    Open 9:00 am - 8:00 pm

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    8 months ago

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    Corporate Fleet Sales

    Corporate Fleet Sales

    (101 reviews)

    Had the pleasure to work with Brian. Great respectful guy…read more He's not pushy at all. He worked with my situation and was able to get me into a newer vehicle.

    I called Corporate Fleet Sales on 11/20/25 at 10:25 a.m. The call was answered by a woman who asked…read morewhat I needed. I asked who I was speaking with, and she said her name was Arlene. I asked Arlene if I could speak with her manager. She then asked if this had to do with me wanting to return a vehicle. Mind you, this was the first time I had ever called this place, and I thought that was a red flag. I responded that no, it did not, and that I simply wanted to speak with the manager in charge. She then changed her tone with me and said he was not available at the moment. I said okay, no worries, and asked if I could get his email. She then asked what this was about. I told her the issue had nothing to do with her, which was why I was asking for a manager. At that point she became aggressive with me and said that if I didn't give her my name and number, she wasn't going to help me. Before I could get a word in, she transferred me to a line that rang twice and then asked if I wanted to leave a voicemail. I decided to call back. This time, the phone was answered by a man named Dennis. He seemed polite at first, but his tone gave off a bad demeanor. I asked if I could speak to the manager in charge, and he asked what the call was regarding. I told him the same thing I told Arlene, but unlike Arlene, Dennis was beyond rude. He said that if I didn't give him my name and number, he was just going to hang up on me, and that no matter how many times I called, he would continue to hang up. When I asked if he was a salesman there and why he cared so much about why I needed to speak to his supervisor, he simply hung up on me. After calling a third time, Dennis was treating the entire situation like a game. At one point, he kept cutting me off and repeating, like a lunatic, "No name, no number, I'm not going to help you." After saying that about seven times, he hung up again. I called back a fourth time, and now they just hang up every time. Based on the way both Arlene and Dennis handled my calls, it's clear this dealership has serious customer-service issues and an unprofessional internal culture. Their hostility, refusal to provide basic information, and repeated hang-ups weren't just rude--they signaled a place that has no respect for customers and no interest in resolving concerns. If this is how they treat someone simply trying to speak with a manager, I can only imagine how they behave once they've already taken a customer's money. This interaction alone was enough to make me completely lose trust in this dealership.

    California Auto Outlet

    California Auto Outlet

    (8 reviews)

    Let me start by saying that I was not sure about this place initially. The reputation of used car…read moredealerships kept playing in my head as I made the first call to them about a 2014 Maserati Quattroporte GTS that I found on Autotrader. Is this too good to be true, I thought to myself? They had it listed for a price that was cheaper than anywhere else in the COUNTRY! This isn't the cheap 6-cylinder Quattroporte, this was the turbocharged V-8! Wow! I called and was very demanding right off the bat because I wanted to see if this was real. It's a dealership in Antioch and they probably don't even have this car, I thought. After I called them, I went in to see it. I drove 1 Hour in traffic and was prepared to be disappointed. I was not! In fact, I was blown away by the car (was in almost perfect shape) and by the professionalism of the dealership. After the test drive, I asked them to take the car to Walnut Creek to have it inspected prior to me negotiating with them. They did so without complaining. Mind you, this is at least a 30 minute drive from where they are and could have easily said no to me. After the inspection, I told them what my mechanic found, and they negotiated for me. I barely had to say anything. They gave me more than I expected including two new front tires, a set of OEM rear brakes and even some money off! These guys are legit. I cannot day enough about my experience there and would recommend this dealership. If I bought a Maserati from here, you can trust that all of their other cars are just as good! I had a chance to talk to the owner and he is a great guy. He's been in the car business a long time and really knows his business. Cheers to you, California Auto Outlet. I'll be coming in for my Porsche soon!

    Thank you so much to Christina for the great help!! Purchased a beautiful 2017 Chevrolet Cruz! Such…read morea sweet and kind girl. Totally recommend her for your needs here.

    Rio Auto Sales - usedcardealers - Updated May 2026

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