Efficiency restored my faith in, well...not quite humanity, but in HVAC humanity. Leading up to…read morethis, we were ripped off by Company 1, who quoted a $700 logic board replacement in August, and installed it in our unit that was rusted and leaking CO. And Company 2 (the one offering a "free furnace if it snows on Xmas" or some crap like that) was happy to promise us a new furnace in a week, have us sign for a loan, and then ghosted us. I called all over town. No one had a furnace and I was being told I would have to wait from Oct -- Jan to hopefully get a furnace install. Four months with no heat?!? The Efficiency receptionist was empathic, listened, and commiserated with me on my furnace woes. Then she got to work, moving schedules around to get me a quick estimate, and 2 weeks later, we have heat!!! One of the nicest touches about this place, they text you to remind you of your service. Then they text you an introduction to who will be coming to your home, including the technician's picture and a little bit about them. And a GPS tracker to chart their little truck's progress to your house. Super classy, and it put me at ease. Everyone was on time, super personable. When the install ran a little long with retrofitting electrical, it was of no concern to the crew. They kept working and stayed at it 12 hours until the job was done. Then the tech took the time to show us what he did, test everything, and even stuck around to ask us if we had any questions. No doubt about it, Efficiency has customer service DIALED IN. I am so glad to have stumbled upon this company, and they've got a customer for life now. Thank you!!!

we have been using this business for the last several years. They have been not only competent in…read moretheir work but are so personable and friendly to work with. I have always felt e are in good hands - professionally, personally and financially. Can't recommend this company enough.

Prompt professional service. Received text messages with arrival times and updates…read more After being repaired on 4 different occasions by Service Now our furnace stopped working once again a week later on New Year's day. Our neighbor recommended calling 72 degrees. They sent someone out at 8AM the next morning. The furnace failed again later that evening. Jason was sent out on Sunday and again on Monday with a new part. He was very professional and knowlegable. He spent over 4 hours taking everything apart and cleaning it. We now have heat! It was a pleasure to work with Erin in the office as well as Aaron and Jason in the field.

Heat pump died 4 years in; Warranty didn't apply; Zero flexibility. After successfully…read moreaccomplishing a challenging installation, with a good bid and good communication, I was hopeful about this company. Unfortunately the unit died 4 years in. They offered me a very expensive repair (almost 5K) or a new unit for about 10K. I asked if they would do it at cost because they installed the defective unit, but the rep said there was "zero flexibility." I was disappointed that they did not stand behind their product.

I'm an old man and was having trouble with my thermostat from the system that Comfort Solutions…read moreHeating & Cooling installed. Elliot came out and helped me figure it out, set it up so it's easy for me to use with a big smile. I would highly recommend this company to anyone who needs heating and air-conditioning services.

Same experience as Bill M. High-priced quote for simply disconnecting a gas line (with shut-off…read morevalve already in place) and capping it and possibly taking down radiant heater. Wanted $400 for 15-20 minutes work for two guys and $200 just for one guy to disconnect the line and nothing more. Was told that it was a good deal because normally they'd charge $600! Receptionist got snippy when I asked questions about how they arrived at that price and when I suggested that the hourly rate ($130/hr per person) for either option would be cheaper than the flat rate they quoted, including travel time since it would only take an hour to an hour and 15 minutes tops. (And BTW, she didn't even ask me my exact address). Told me they have other customers that want to use them. Another way of saying "we don't need your business." Agreed. You might agree, too. Good luck!

I got 3 estimates for replacing my very old furnace and AC. The first company was way overpriced…read morefor a low-tier furnace and didn't even mention a heat pump option. Then Jeff from Central Air came and I felt so relieved afterwords. I was pretty sure I was going with them. The 3rd company that came and gave an estimate was much better than the first, but Central Air still beat them on the price of product, knowing their trade and communicating that well, and not upselling me for what I needed. I appreciated that. Alexander and his co-worker did a great job installing the furnace and heat pump. I'm a wood worker and I appreciated their detail and communication. Professional and hard working guys. It's been 3 days now and it runs perfectly and pretty happy about it. Thanks Central Air!

Arrived on time with text message prior to remind me they were to be here soon. Right to work,…read morefound a faulty firebox on our fireplace insert and called appropriate natural gas people to let them know we had a faulty 7 year old unit. Thanks to them, the replacement was in within 10 days! Thank you Central Air! We'll be back for air conditioner replacement soon!

I had the best experience with Jason and his team. Lakeside Heating and Cooling was referred to me…read moreby my son-in-law. My first experience, they came out the following day and had me up and going in no time. Unfortunately my equipment was old and eventually my AC went out all together. I was stressed out because it's the middle of summer and everyone is so busy, and AC units can be so expensive. I didn't think I would have a cool house for at least two or three weeks . I called Jason and he had someone out quickly to assess my situation. His technition explained my situation and unfortunately we needed a new air conditioner. Jason went to work finding me the right equipment for our home. After a good discussion, we chose a unit that was a little more expensive, but much more quite and energy efficient. Our house is cool again, much quicker and lower price than we anticipated. Thank you Jason and team. I will refer you business at every opportunity.

Jessie did a great job today! He cleaned our furnace system and explained a lot to me regarding our…read moresystem and what maintenance needs to be done. I would definitely recommend this company to take care of our system in the future!

I was given a quote of $3,300 from another company, who also charged me an additional $85 for the…read morequote. Thank goodness I saw the sticker on my furnace for Midway Heating Company - who'd serviced it years before, because they gave me a free quote and charged me $500 less. They offered to fix the furnace for $600 but it was 30+ years old and high time it was replaced. Better now, when the air-conditioning quit working, than in the winter when the heat would go kaput. Because of the unusually hot weather, they were swamped and could not come out for 3 weeks, but when they did, they did a fantastic job. In fact, they got the job done 3 days early and made arrangements to do so with my tenant - unbeknownst to me. Before making a large purchase like this, always get quotes. The $585 less that Midway is a lot of money to save!

I am so thankful for this team. They came and installed a very good quality furnace and AC for a…read morefair price. We were quoted 5,000$ more with another company and that was them "giving us a good deal." They spent all day and had good workmanship. You can tell that everything that was installed was good quality. I'm writing this 3 months after install since we had our air ducts cleaned by an outside company and when everything was turned back on, our thermostat wasn't working. One of their techs, Ryan, tried to troubleshoot with me over the phone and when we couldn't figure that out he came out to our house a few hours later despite not having an appointment available until the following week. It ended up being a very simple fix luckily. This was above and beyond if you ask me. I know we have only had this system for a few months but it makes me glad we chose midway because they truly care about their customers.

Had some recent problems with Anctil. We called them to fix a faulty heatpump that they had…read moreinstalled and which was still under warranty. It was a frustrating experience from the start. Really poor communication all along, which made what follows all that much worse. Took them over 7 weeks to get the part and return, leaving the home unable to be cooled during the heat waves. After about week 6 of waiting with little to no information they finally admitted that they hadn't successfully ordered the part. They then ordered the part, got it in a week, and fixed it. Despite the problems - all on their end - causing a 7 week+ delay they then sent me a much larger-than-seemed-fair invoice for their time (part was under warranty). Sure doesn't seem like this is the same family-run locally respected business that they had a reputation for. Maybe being bought up by Midway Mechanical in 2023 (which is the "roll-up" arm of the investment firm The Midway Companies) has something to do with this? Just guessing.

I have used Anctil's maintenance services for almost 10 years. They have a professional team and…read moreprovide quality service. Highly recommend.

there is no other company that can get even remotely close to the quality of employees of…read more heating and cooling provide. At 4 PM I noticed my AC was not turning on, the tech, Matt, was at my house within 30 minutes the general manager, Kyle Hoffer, made sure that our needs were met and the AC unit was repaired. we are VIP members and there is no doubt in my mind. That was the best decision ever! The money was worth it. The van was stocked with all the appropriate equipment! Absolutely recommend full heating and cooling.

I rarely write bad reviews, but holy smokes -- this company has been a total disaster…read more They installed the HVAC system for an ADU I built in 2025. During the installation, they drilled through a structural beam in a way that created an inspection problem and ultimately cost me **several thousand dollars in additional structural engineering work** to get the project approved. Now we're in the **very first summer this cooling system has actually been used**, and it has already broken. I contacted them expecting them to stand behind their work, and they are refusing to fix it. So, to recap: their installation created a costly structural problem during construction, and now the brand-new cooling system they installed has failed during its first season of use -- and they won't take responsibility for repairing it. I genuinely don't leave bad reviews often, but this has been an extraordinarily frustrating and expensive experience. I would absolutely not use this company again.