My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

I called Brian to service my Bosch Refrigerator/Freezer when the ice maker stopped working (the…read moreunit is about 8 years old). Brian quickly isolated the issue by running some diagnostics (a bad fill valve) and ordered a new ice machine. He checked several sources to get the best price. When he received the new part he came back and quickly installed it all for a very reasonable price. Everything works great again. I highly recommend Prospect Appliance to anyone who is in need of appliance repair services.

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

I called them Thurs afternoon, got an appt for the next morning. Freezer not making ice. Analysis…read moredone next AM, parts ordered. Received call Monday AM From Cris to come out with parts for repair in 20 minutes. Determined issue was in the display...replaced display, checked system, cleaned coils and said no need for replacement of ice maker parts. Service was fast, thorough and pricing very reasonable. All my appliance repairs in future will be done by Service King!! Jim T, Shelton

We bought a new refrigerator which was broken the day we got it. The interior lights do not work…read more Horrible getting service Will never do business there again I'm very upset and may have to go to small claims court

Good prices and they price match if competitors have lower price. However what rates 5 stars is…read moretheir staff with a special shout out to Randy-thank you for your help. Appreciate you.

The staff is universally rude, ill-mannered, incompetent, and all employees act like and appear to…read morehave spent their lives in a hermetically-sealed environment devoid of joy. They communicate mainly in grunts, exasperated hand gestures, annoyed sighs, grimaces to signal their profound disgust that you're in their store, and cheery banter like 'I have no idea what you're talking about'. In terms of value, you can buy one handful of brass nuts and bolts for $50. I strongly recommend seeking out alternative nut suppliers.

I ordered a small quantity (10) of specialty socket head cap screws for an old Chevrolet. The…read moreparts arrived in a timely manner and were EXACTLY what I was looking for. GREAT JOB!!!! I would definitely recommend this company to others and will go to them again if I need specialty screws & nuts.

I love this garden center ! It is a true gem in Milford and Branford cities . They give 10% to…read moreseniors on Wednesday and points for purchases that add up to point dollars .The people that work there are patient , helpful and knowledgeable. Their plants are healthy and the Van Wilgens brand plants are cheaper than the well known brands that are higher priced .

They are very honest. I called for service and they talked me out of it and made a recommendation…read morefor a new unit that worked out perfectly

My LG oven wasn't working and I needed to get it fixed before Thanksgiving. Oscar was able to come…read morethe same day, assess the problem and fix it in about an hour. He was very courteous and walked through all the potential issues as he opened the oven up. Luckily no additional parts needed to be ordered and he was able to replace a burned out connector for a very reasonable price. The oven has been working perfectly without issue for the past few weeks. Highly recommended.

Don't lie to customers! Purchased an appliance which never arrived on delivery date. 4 delivery…read moredates later I was informed by distributor that item was not in stock. Called Home Depot in Stratford for a refund and was told I would have to wait until they received a cancellation from vendor. I called vendor who informed me that this was not true. Tobias was disrespectful, Jim lied and Edgar never returned my call. The names indicated are Home Depot employees I interacted with. They sold me an item that was not available then refused to issue a refund because "They Could Not Override their system " go figure! Definitely fraudulent Practices.

Customer service has been a nightmare to work with. My family purchased a new vent hood and…read moredishwasher for the new kitchen. The vent hood never came in and it was canceled. The dishwasher was delivered to the house and sat in the garage untouched until the contractor was ready to install it. When opened, there was a huge dent in the side. Home Depot sent a tech out to fix it. He just laughed and said it couldn't be repaired. Home Depot customer service knew they had previous issues with the vent and said they would help them out. When they returned the dishwasher to the store, they would not take it back and offered to give them a discount on another one. They just left it there and walked out. We've had similar situations with Home Depot and now only shop at Lowe's.

I couldn't be more pleased with this company's thoroughness, and dedication in efficiently…read morerepairing my stubborn refrigerator. Before seeing L& J. I had fa rustrating experience with another company who failed to solve my fridge's multiple problems. (not cooling, light not working, freezer frosting like crazy). I found L & J Appliance--and what a difference. Kyle and his father Lawrence spent the time to properly diagnose a complex issue that had been completely missed. They made a custom repair and fixed the problem for good. Affordable pricing too. They are professional, thoughtful, and clearly care about doing the job right. It's rare to find service like this. Highly recommend.

We were told by our appliance store to call L&J for our electric cooktop needed a new fuse after…read morewater had gotten into the board. the team came and promptly diagnosed and fixed it. A few months later our combo microwave/oven had shut off unexpectedly, and we felt confident calling them again for this since we purchased all of our appliances from the store, and they recommended them. They came out a few times between the week of Thanksgiving in November-December 2025. First it was an electrical board issue- which they rerouted so we can use the oven. We were told they needed to order a part, and they'd call us to schedule once they received the part. The part came in, but it was wrong and the job couldn't be completed. They needed to order a new part. That was in Feb/March... again they came out in April, and still couldn't complete the job because the part was not right. Well now it's almost July, we still don't have a working microwave. No calls. No communication. Kyle, the repair tech was professional, and timely. No complaints on the guys who came to do the work. The company is not charging us for the extra repairs, so of course this has fallen on deaf ears and we have not heard from them in months. We have had to purchase another microwave and put it on our kitchen island because it's been 7-8 months without resolution.

I asked for an easy color red and never got the color I wanted! They seemed to be clueless on how…read moreto achieve the color I wanted.Waisted my time and money! NEVER will go there again!!!

Friendly staff but they're selling paint for 23$ more (per gallon) than rings end or my local…read moreBenjamin Moore supplier. This is a 30% markup from all the other suppliers I've been to, for a standard gallon of paint