My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

Can not recommend Brian enough. Scheduled us within a day, had the part we needed overnight, and…read morehad us fixed within three days of our initial call. He communicated when he was going to be later AND earlier than he initially planned for the two trips he made to us. He also got us a part we needed and showed us how to fix it ourselves so we didn't need another separate service...saved us a ton of money after Maytag quoted a couple hundred for the same fix. Such a nice guy. Responsive, quick, effective. 10/10.

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

If you're ever in need of appliance repair, call Cristiano Rosario. He is the best! Considerate,…read moretimely, reasonable, explicative, nice. He liked my annoying puppy too, and remembered the dog who died. Cristiano is the bomb.

Good prices and they price match if competitors have lower price. However what rates 5 stars is…read moretheir staff with a special shout out to Randy-thank you for your help. Appreciate you.

After my first appliance order did not show up, (internet order) I called the store in Milford. I…read morespoke to the manager named Dan. I have bought many appliances from this store. (I manage properties) Dan said he would place the order for me and set delivery for the next day. Mind you, my tenant already took off one day of work. A confirmed text was sent from PC Richards with a delivery window of 7:00am - 10:30am. 8:45am a person from PC Richards called to confirm delivery this am and the address. Guess what DID NOT happen!!! CORRECT no delivery!! I called the number that called me- the gentleman I spoke to basically stated that I was still 4 stops away and he saw a different time window. Not sure why when I have it in text. And nothing he can do- what did I want from him. I got a ton of pushback when I asked to speak to a supervisor. Eventually I was put on the phone with Dan the store manager that I placed the order with. Shockingly, I had the same attitude from him. Not his problem appliance was out for delivery and if I don't like it, I can cancel the order. At the end of the day, I was not looking for anything. I called to see what was going on with the delivery. A simple apology that this issue had taken so many sideway turns would have been great. Instead, I was met with an "oh well" attitude. I have to agree with Julio G (review Feb 21, 2025) that their customer service is not good and they definitely do not value their loyal customers. Maybe a little inservice training is needed

The staff is universally rude, ill-mannered, incompetent, and all employees act like and appear to…read morehave spent their lives in a hermetically-sealed environment devoid of joy. They communicate mainly in grunts, exasperated hand gestures, annoyed sighs, grimaces to signal their profound disgust that you're in their store, and cheery banter like 'I have no idea what you're talking about'. In terms of value, you can buy one handful of brass nuts and bolts for $50. I strongly recommend seeking out alternative nut suppliers.

If you think it's impossible to find, then look here. They have every screw nut or bolt available…read moreon the market. Their knowledge is quite valuable. They will have the product and advise you on your need. The service is simply helpful.

I love this garden center ! It is a true gem in Milford and Branford cities . They give 10% to…read moreseniors on Wednesday and points for purchases that add up to point dollars .The people that work there are patient , helpful and knowledgeable. Their plants are healthy and the Van Wilgens brand plants are cheaper than the well known brands that are higher priced .

My LG oven wasn't working and I needed to get it fixed before Thanksgiving. Oscar was able to come…read morethe same day, assess the problem and fix it in about an hour. He was very courteous and walked through all the potential issues as he opened the oven up. Luckily no additional parts needed to be ordered and he was able to replace a burned out connector for a very reasonable price. The oven has been working perfectly without issue for the past few weeks. Highly recommended.

Oscar responded immediately to my Yelp request. Very accomodating. He repaired my washer issue by…read morereplacing the necessary parts. My washer now is working like it should. Oscar is pleasant to work with and reasonably priced. Would definitely recommend his services.

Don't lie to customers! Purchased an appliance which never arrived on delivery date. 4 delivery…read moredates later I was informed by distributor that item was not in stock. Called Home Depot in Stratford for a refund and was told I would have to wait until they received a cancellation from vendor. I called vendor who informed me that this was not true. Tobias was disrespectful, Jim lied and Edgar never returned my call. The names indicated are Home Depot employees I interacted with. They sold me an item that was not available then refused to issue a refund because "They Could Not Override their system " go figure! Definitely fraudulent Practices.

Customer service has been a nightmare to work with. My family purchased a new vent hood and…read moredishwasher for the new kitchen. The vent hood never came in and it was canceled. The dishwasher was delivered to the house and sat in the garage untouched until the contractor was ready to install it. When opened, there was a huge dent in the side. Home Depot sent a tech out to fix it. He just laughed and said it couldn't be repaired. Home Depot customer service knew they had previous issues with the vent and said they would help them out. When they returned the dishwasher to the store, they would not take it back and offered to give them a discount on another one. They just left it there and walked out. We've had similar situations with Home Depot and now only shop at Lowe's.

I couldn't be more pleased with this company's thoroughness, and dedication in efficiently…read morerepairing my stubborn refrigerator. Before seeing L& J. I had fa rustrating experience with another company who failed to solve my fridge's multiple problems. (not cooling, light not working, freezer frosting like crazy). I found L & J Appliance--and what a difference. Kyle and his father Lawrence spent the time to properly diagnose a complex issue that had been completely missed. They made a custom repair and fixed the problem for good. Affordable pricing too. They are professional, thoughtful, and clearly care about doing the job right. It's rare to find service like this. Highly recommend.

L&J was great! Kyle the technician was super polite and knew what he was doing. Turns out I have…read morean electrical issue and not an appliance problem but he took the time to figure it out. Very prompt service, the right price, and an excellent technician! Very glad I worked with L& J!

Friendly staff but they're selling paint for 23$ more (per gallon) than rings end or my local…read moreBenjamin Moore supplier. This is a 30% markup from all the other suppliers I've been to, for a standard gallon of paint

Ran in quick recently for supplies. The staff was very friendly and helpful! I even called prior to…read morecoming and they couldn't be nicer. The store has everything you'd need and is so close to where I live ! Prices are fair, the store is clean. What more do you need?! Parking lot too.