Matt didn't give up. Finally unclogged that drain. Transparency about the cost, a little high but it wasn't a simple snake the drain and go.

Rocket plumbing and Sam are great. Sam came right over. He was friendly, informative and got the job done quickly. I intend to call rocket plumbing for all of my future plumbing needs. read more

Our guy was prompt, courteous, got the job done. What more can you ask?

Great service. I called for clogged sink rescue and the person on the phone was great. Got an appointment on the day that I requested. Chris arrived on time and he immediately identified and fixed the problem. Price was also reasonable. read more

Great, fast service! Needed someone last minute and they came within an hour. The guy who came (I think it was Sam) was so so honest and kind. I had painters and cleaners all over and he was able to get everything done and even gave me a discount cause it was such a quick fix! read more

Super fast friendly and efficient! Thanks so much! Great plumber fixed my toilet in minutes. Highly recommend.

These guys were amazing! They fixed our wiring that got crossed in our kitchen and now we can finally use our dishwasher without the disposal turning on, ha! read more

I called Sunday night about our bath handle in a guest room that we discovered was stripped. I went to Lowe's and bought a replacement that night and got a call from them Monday morning at 9am asking about the job and when they could come over. He also quoted a general price and length of time to do the job. Happily he was able to complete the installation quicker than he thought and offered a lower price accordingly without being asked. This is the 2nd job they've done for us - I've found them to be responsive, flexible, and fair. I'm happy to pay for all three of those. Keep up the good work! read more

Great positive experience and straightforward service. Sam was professional and got my drain unclogged quick. Rocket Plumbing will be the company I call if I have any future plumbing problems read more

Great plumber - fast, efficient and even gave me a coupon that took off $20 from the (very fair) price. There was some confusion about what time he was due here, which lost a star - but I'll definitely use them again. Great service! read more

Chris did a great job on checking the sump pump for my 9 unit condo building in West Los Angeles, which another plumber had said needed to be repaired/fixed. It ended up being just shut down and didn't need to be repaired. He charged a very reasonable rate for his time as it would have cost greater than $2K to repair/fix. He double checked the circuits, tested it with water to make sure the floaters were working property. Was definitely knowledgeable. read more

After calling Rocket Plumbing to unclog our toilet, we arranged to have the the tank plumbing replaced since tank was leaking. Sam was easy to work with. He gave us a quote and a detailed description of job. Arranging the return visit was quick and the repair work was done efficiently. Charges were reasonable and we were able to apply the online discount. One week later, toilet is operating normally. We'll definitely call Rocket again. read more

Best experience I've ever had with a plumbing company. Within 2 hours after I called because of a completely clogged kitchen sink, Chris contacted me to let me know he was on the way to my condo. He was extremely knowledgeable, professional, & friendly, and he was able to resolve the issue in about 20-30 minutes. I would highly recommend Rocket Plumbing! read more

Sam is fantastic - honest, hard working,efficient, knowledgeable and nice - everything you want in a plumber! I HIGHLY recommend Sam and Rocket plumbing! And, the price was much lower than other places, for what I needed. I would have paid more though - for good quality and good work! Call Rocket Plumbing! Now! read more

I had a great experience with Rocket Plumbing. My kitchen sink was backed up big time. Sam came out and worked his butt off until he was able to unclog the pipe. Then, he graciously helped me clean the kitchen, which had become quite a mess. Overall, I was very happy with my experience and would highly recommend Rocket Plumbing. read more

Had a clogged kitchen sink drain and Brian was able to resolve the issue quickly. He was extremely easy to interact with and offered valuable insight into the source of the problem and how to address it moving forward. Would definitely recommend him to anybody with a plumbing need, as he was a skilled, honest, and nice guy. read more

I hired rocket plumbing to come fix our toilets and shower. Very fair prices and Jose was both amazing at the repair and very kind!! I am so appreciative of the amazing work he completed and I will definitely be using this company again and requesting Jose specifically! read more

Amazing service! We had no water at our office in downtown LA and he quickly arrived, resolved the problem, and was super friendly. Highly recommended!! read more

I was an idiot and drilled a hole into a water line when putting up a shelf. Rocket plumbing was able to accommodate a repair the same day I called. Jose is a great representative of the company: friendly, courteous, and professional. And he discussed all my options with me and helped pick the best one for the repair. I'm happy to have water back to my house again and that the whole event was way less painful than I thought it would be. Thanks! read more

Sam, the technician, was on time. He assessed the two situations and acted accordingly. Though I thought the cost was somewhat expensive, so I gave 4 stars instead of 5, he explained the assessment, proper treatment and guarantee For the work. Overall, I felt it was good quality service. Frank V. read more

These guys were responsive and super professional. They fixed my problem the same day and were reasonably priced. My issue turned out to be nothing too big so they didn't over charge me and I felt like they were straight forward with me. I will definitely use them again if I need a plumber in the future. read more

Love this company they were on time & very reasonable. Highly recommend!! I plan on using this company for any of my plumbing needs. I do home renovations and will recommend to any of my clients! read more

I've used Rocket Plumbing twice; each time Jose came out. Yesterday, he re-routed a drain pipe for kitchen sink and dishwasher which involved going through a wall and back in. He did a great job. Will always call Rocket Plumbing for any future plumbing needs. read more

Would like to say this was a good experience but it wasn't. I read several reviews of Rocket Plumbing on YELP and decided to hire them to flush my water heater. I spoke to someone on Saturday and he told me that they were available on Monday between 2 and 4. I texted my home address to him. I took time off work to be here for the appointment. It is now 4:40 pm on Monday afternoon. No one from Rocket has shown up or called me. I called their office and Chris answered the phone. I told him I didn't want to see them and if they showed up I would not answer the door. No stars is appropriate but YELP won't allow that. read more

The challenge with most plumbers (and repair people in general) is that they can potentially take advantage of the consumer's lack of knowledge by charging egregious prices for simple fixes or for things that aren't necessary. I was hoping that Rocket Plumbing would be better than this based on the reviews, but unfortunately it was not the case. Before hiring any repair person, I try to educate myself on the issue by researching the web, getting multiple estimates, etc. In my case, it was a gas leak found by SoCalGas so I was also able to speak with one of their technicians who told me exactly what the issue was, what was needed to fix it, and warned me against plumbers trying to sell me more than what was needed. When I initially spoke with Rocket Plumbing, they seemed competent, honest and well priced, while some of the other plumbers lacked at least one of these qualities. But after the first visit for the initial estimate, they tried to sell me on doing more than was necessary. It took some discussion with them to convince them to start with a more simple, incremental approach based on what SoCalGas advised (ie, first try to remove/replace the small section of the pipe where the leak was, and if that wasn't feasible, try to also replace the connected segment, etc instead of trying to replace the a large amount of pipe from the beginning which is what Rocket wanted to do). In the end, Rocket said they could not cut the small piece of pipe out (which is mostly understandable) so had to replace one connecting segment that was luckily fairly easily removed by basically unscrewing it off. However, the added cost for this seemed very high (about $400 above the original estimate). I raised this as an issue and discussed this with the plumber, but he got very defensive and angry, and I didn't think the plumber had a good explanation for the much higher cost (he said he had to go to the store twice because he thought he would only need the small piece of pipe, etc). Ultimately the plumber only reduced the price by $40, which I don't think was a reasonable price overall given my discussion with SoCalGas and other plumbers. I will not use them again. read more

They showed up on time and Jose was great at diagnosing what we thought was a major problem was just a loose screw ... and gave us valuable info for later as well. Highly recommend them. read more

We had a leaky shower and wanted it repaired ASAP. All the other plumbers we called said it would be days to weeks before they could come. Jose with Rocket Plumbing came out the same day and did a great job. Very nice professional young man. read more

We have two toilets completely backed up and a shower where water is filling up in the tub from the drain when neighbors take a shower. My husband called Rocket given the reviews and in hopes of being able to fix the problem quickly. We both work long hours and needed a plumber who could come during evening hours. Despite calling Rocket three times to inquire about having their help, my husband has still not received a call back since yesterday morning. Completely disappointed. read more

Chris from Rocket Plumbing has come out a few times over the last month to fix various things around the house. We are very, very happy with all the work he has done. He was extremely thorough, and carefully explained all our options and the work he was doing. We are confident all the work he did was top-notch and done by the book. Would def recommend Rocket Plumbing for any job, big or small. read more

These guys did a great job! Got here on time, got the job done quick, and perfectly. These are kind and very friendly people. Chris was very knowledgable and professional when he came over. read more

Fantastic service! We had a big problem with our sink and shower for a long time and after trying different plumbing companies we finally found Brian! He solved in no time, easy and very good price. read more

I needed a plumber to do a handful of jobs. Based on the great Yelp reviews, I decided to call Rocket Plumbing. The office person I spoke with sounded like he would rather be elsewhere. I gave him my list and he said a plumber will call me back to make an appointment. Within 24 hours, I did receive a call from a plumber. Plumber arrived as scheduled. I showed him the work and he provided a quote. Though there were more items, the top 3 were: 1. Remove toilet and replace O-ring: $150 2. Remove dishwasher: $100 3. Flush hot water heater: $249 Item #1 - I initially thought it was the O-ring. But there was this weird back up in the tub so we investigated further and turned out there was also a leak from the tub. So, I decided to hold off on removing the O-ring until further investigation. Total time 10 to 15 minutes of basically running the water from the bathtub and the toilet and me telling him when the ceiling started leaking. Item #3 - He decided to start flushing the hot water heater before removing the dishwasher. Great idea since the process takes 45 minutes to run. Installing the hoses took a total of 10 minutes. Item #2 - I had a dishdrawer, not your standard dishwasher. He said he had never seen one before. I hardly doubt I had the only dishdrawer in the entire Westside. Anyway, I googled the manual and told him how to remove the drawer and the screws. Then he spent 15 minutes pulling and tugging to no avail. I looked underneath and saw a couple of electrical conduits that were blocking one of the rear legs. I also noticed that one of the conduits was the electrical supply to the dishwasher that he had not removed. He disconnected the wires after I told him that it's probably a good idea to at least get that separated. Then while he continued tugging the unit, I followed the conduit and saw that it was the electrical for the garbage disposal. The only way to get the dishwasher out was to disconnect the electrical from the disposal. So, that is what he did next. However, he used the same aggressive manner on the disposal as he did with the dishwasher. I saw the flange move while he was tugging on the disposal to disconnect the wires. In the middle of the removal, while the dishwasher was half in and half out, he said "I'm keeping an eye on the time and I'm going to have to charge you more because I had to disconnect the disposal and a lot more work that I thought." That's like in the middle of an appendectomy, there was an odd connective tissue attached to the appendix, and the surgeon says - well your deductible is going to be higher since I have to remove the connective tissue - while your guts are wide open. We got the dishwasher on to a dolly that I provided and I helped him bring the unit into the garage. The removal took about an hour and 30 minutes with me helping him. Even though item #1 was not completed, he still charged me $150 because of the "extra work" he had to do to remove the dishwasher. That is 150% above the estimate!! But wait, there's more! After he left, I found a leak under the sink. Turns out it came from the flange that was loosened when he jostled the disposal. Took pictures and sent them to him. Made an appointment for him to come back only to do a no call no show. Second appointment, yup, no call no show. Called the office who basically had him call to say that he can't do it and his assistant will call to make an appointment. While I was looking up the office phone number, I came across a coupon to flush hot water heaters for $99! Did the plumber tell me this? Of course not and neither did the office during my initial call. So, to remove a dishwasher and flush the hot water heater cost me $499! Was I satisfied with their service? Nope. Would I use them again? Nope. Would I recommend them? Nope. If I could give zero stars.... read more

We've been having occasional overflows of our toilet and the good old plunger trick stopped working so we gave into calling a plumber. I was surprised that they were able to make it to my house within a couple hours but VERY happy about it as well lol. Our toilet is finally fixed and we were assured that we wouldn't experience any more overflows. The gentleman that came to our home also gave us some tips to ensure that even if a toilet were to get clogged, I wouldn't have to worry about ruining my carpets. As a home owner I really appreciated that. Thanks! read more

Sam from Rocket plumbing came out to unclog my kitchen sink. He was nice and explained everything he was going to do. I had a another problem with a pipe that needed to be replaced. He left to get the parts and came back quickly. I was very pleased with the work he did. He gave me a deal in the price. Super happy. read more

So far I am very pleased. I found them on Yelp and figured I'd try them out based on the good reviews. I have no idea of how their pricing competes with others, but I didn't have time to shop around as I had a 24 hour window to repair a gas line. Within 24 hours the line was repaired and all was good. Good communication and follow up too. read more

I had a positive experience for the second time with Rocket. This last time was for a leaking water heater, which unfortunately needed to be replaced (very costly). However, Sam came out and did a very professional job. Would recommend Rocket based on my experience. read more

Sam came by on two separate days to get a bunch of work done for us. We ended up replacing three faucets, one in the kitchen and 2 in the master bathroom, as well as a few other items. Sam was efficient and got the job done. For one of our bathroom faucets, he had to cut part of the granite counter. Before he started that, he even asked if the baby was sleeping 'cause it was going to be loud. I thought that was really considerate of him. When he was done, he came out entirely covered with dust, but he made sure the bathroom wasn't, which was great. Easy to work with. Our plumbing issues, all resolved! read more

Samuel helped me figure out what was wrong with my water heater and then replaced the whole unit the next day. I was worried I would have to endure another cold shower waiting for them but they were very punctual and showed up on the dot! Also he stuck to the quote we agreed on to the cent. Kept his word and was extremely pleasant to interact with...he called me personally to check up on my decision to replace the heater and helped me schedule the best time. Thank you rocket plumbing for keeping me warm... read more

I had no working toilets and two young kids needing them at 5pm when I got home - Brian had someone able to be at my house by 6:30pm. Chris arrived, and within an hour unclogged our main line and had everything working again. He was upfront with the cost, wore booties to keep my house clean, and did not try to upsell me on things I didn't need. He left me with great information on how to prevent the problem from happening again, as well as his personal cell in case this fix did not work. Brian immediately called to ensure that all was fixed as soon as Chris left. GREAT service! There's a reason they have 5 stars!!! read more

Love Chris at Rocket Plumbing! He has worked on two of my properties. Rocket may cost a little more than the others but service is prompt, on time, clean, organized and knowledgeable. I would recommend them. read more