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I would recommend this company to anyone and everyone!!! They really made my move go so smoothly. They took such good care of my items and were the kindest, sweetest men. I was so nervous moving by myself and was very emotional and overwhelmed from life events - but Tagdyr and Yermek made me feel calm and at ease! You can't beat the value and service this company provides. 10/10, will definitely continue using them in the future! Thank you
Outstanding Moving Experience! I cannot recommend Rockstar enough! From start to finish, they exceeded all expectations. The team arrived on time, worked efficiently, and handled all of my belongings with great care. They were professional, polite, and took the stress out of what could have been a hectic day. Highly recommended!!!
Holly COW!! I can't believe it! They damaged my recently restored vintage Steinway B piano. It was immaculate not a scratch on it. Not anymore. I just received it today and it has at least 4 areas of damage. Significant damage. Look at the pictures. I should have stopped the movers when after 30 mins they were still trying to figure out how to remove the piano legs. The second red flag was when the movers boss demanded a tip before the piano was loaded into the truck. I thought that was weird because I've never had someone ask for a tip before the job was completed. I sort of held my breath and hoped for the best but unfortunately when the piano reached the destination, it turned out worst. I should have stopped them when one of the workers pulled out a metal framing hammer and proceeded to knock off one of the legs for transit. They assured me they were experts at piano moving and knew what they were doing. They wanted to be paid in full before they dropped off the piano. I now see why they wanted to be paid ahead of time. The piano had significant value and was in perfect condition now I have to fight with them to get it fixed. I called and talked to the boss who indicated he would pass on the information and pics to his boss. These guys come off as nice in the beginning but I would never use them again or recommend them to anyone. Anyone looking for movers do your homework and make sure you find a reputable company. This is not one by any stretch.
This year we found out we would be moving out of state. A good friend of mine suggested Rockstar Pro Movers and since she had used them about 3+ times or more I thought they would be good. I normally read reviews but this time, since it was a good referral I did not read any reviews (regret it). Jenny was my main contact and she was patient and pleasant to work with, she texted me a couple times, asking if we were going to use Rockstar Pro Movers. I had considered another company but they were about $8k-$11K. And after speaking with Jenny and filling out their inventory form, the quote she gave me was $5,400 plus some which I thought was a great deal considering we were moving out of state. Fast forward, to our moving day. Kyle (the main foreman who is no longer working for Rockstar unless he came back) showed up with the moving truck and 3 other guys. He asked if we could provide water and we did. My husband also provided them with pizza as well for lunch. So before they started packing and loading the truck, Kyle did a walk thru of our entire house, back yard and our ADU. I pointed out everything we were bringing. I asked Kyle in the very beginning will all our stuff fit in the truck, because when they drove up to our house the truck looked small and Kyle said yes it will. They were there for quite sometime, I lived in my house 27 years so it was going to take time, plus we have a family of 5. As they got close to the end of packing I noticed that about a quarter of my stuff was not on the truck and we still had all our workout equipment to get on there. Kyle made a phone call to the office (Jenny) and as he was talking on the phone, he told us that our new fee would be $8K which I was ok with. He said the workout equipment weighed a lot so that's what changed the fee (understood). Then he asked about my sectional, fridge, washer and dryer, he said those items were not on the inventory list. I double checked and I left off the fridge, washer and dryer in error but did include the sectional. He said ok and they proceeded to pack up the fridge, washer and dryer, I told Kyle I would leave the sectional. After they packed all that stuff up and got our workout equipment on the truck he made another phone call to Jenny and told us, he was really sorry but the price was going up to $13,950.00. My husband and I talked to Jenny and she explained that it was the weight of everything and the cubic feet. We were shocked to say the least! I had to leave some of my good stuff behind which I still think about to this day. It doesn't end here. We waited a couple weeks for our stuff to be delivered as we were settling in and trying to find a storage unit to use as we didn't want to pay Rockstar one more dollar and believe me they tried. I found a storage unit and they had the driver call me directly to get the address of of the location and he said that he had this huge semi-truck that he wouldn't be able to deliver our stuff to the storage unit we chose, if we could find another one (basically because he looked at the location on the map and felt he could not get the semi on the property). I could not believe it. I wanted our stuff so I did find another unit and he was able to deliver to the 2nd place I found. When he arrived he wanted me to pay him, Jenny wanted me to pay her, they went back and forth until they finally both agreed that I pay the driver (who was a contractor and had our stuff on his truck with some other family's stuff). The whole thing was a complete mess. I would not ever recommend this company to any one. Please beware if you do use them, read all the reviews before you make a choice. Read all the fine print in their contracts, get everything in writing that they say they will do, get a fixed price no matter what you do because what they quote you will not be the end price. Jenny is the business woman behind this operation, she seems so nice on the phone to work with but when it comes to making Rockstar Pro Movers money that is her only goal, she literally does not care about how much she charges the customers, Rockstar Pro Movers starts out with the lowest amount possible, they have you fill out an inventory form which they don't ever ask you to update, then at the end when everything is loaded on the truck they have their workers call Jenny and she spikes up the price (its such a scam). It is sad Rockstar Pro Movers that you do this to people and continue doing it or someone is letting you do it, maybe your Business Manager, Rashid, the person who mainly responds to 5 star reviews on Yelp. I hope people read this review and learn from my mistake.
WARNING DO NOT USE THIS COMPANY! Please read why NICK is the young lady that you will speak to when setting up the appointment, don't fall for her nice speaking voice and sweet talking personality. She will sweet talk you into booking their service and screw you in the end! First off BEWARE MOVERS SPEAK LITTLE TO NO ENGLISH. But they arrived at 3:45pm and I showed them my 1 bedroom apartment. Here are the items we had. 2 flat screen TV, queen size bed and bed frame, one dresser with mirror, two night stand tables, one book shelf, one sectional couch, one tv stand, and 5 large garnet boxes. The entire packing was done by us all the had to do was wrap it and move it! It took the 3 hours to wrap and pack these items. 3 HOURS.... Then they wanted to take a lunch break, which is totally understandable. They took the truck with all my stuff to lunch and I was pissed off. Wasn't sure if they were coming back will all my thing.They returned an hour later! Again that was ok not an issue at all. My new apartment is a block over. So the drive was 2-3 minute. Here at this apartment I'm so close to the street loading is super easy and fast but they took 2 HOURS to unload everything. According to the contract I sign they were to provide wrapping materials and wrap all fragile items. Deliver and unwrap the items. Well they did NOT UNWRAP ANYTHING AT ALL. We did it all ourselves. We treated these workers well we gave them water, drinks, and even a cigarette or two. We weee completely hospitable. But they were taking one box at a time and it felt like they were dragging it out to make more more. At the very end he gave me a total of $825.00. Which is completely off from the contract. It was $130 per hour and I paid a $300 deposit. Total job was 5 hours long plus $45 travel fee! If you add it up it came out to $695. They tried to charge me for their lunch break. Then when confronted he didn't understand at all what I was saying and his app wasn't working so he want me to pay the entire amount of $825. After 30 minutes or so he finally agreed that I only owed him $395 (which is $695 - $300 deposit) this job seriously should have taken maybe 3 hours no more. Usually I'm a very generous person and I always tip for services but after all of this, the mover says "You tip me now" and I look at him and said no and then he say "I have Zelle" and again I said politely no and have a good night. Again their English was very limited. Frustrate and in disbelief of the service I got today (very next day) I called Nick of ROCKSTAR PRO MOVERS and told her everything that happened and this is what she said "AT LEAST ALL YOUR ITEMS WERE SAFE AND UNDAMAGED, THATS ARE MAIN GOAL AND I NEVER PROMISED YOU IT WILL BE ONLY THREE HOURS" are you kidding me. She didn't offer any money back or any understanding. Then I said the job wasn't even completed that I paid for. The movers never unpacked any items and she responded " ITS A COMPLIMENTARY SERVICE NOT GUARANTEED" can you believe that. So like I said From the beginning DO NOT RENT FRKM THIS COMPANY OR YOU WILL END UP PAYING MORE MONEY THEN TOLD
4 years ago
Business owner information
Rashid D.
Dear Stephanie, thank you for your awesome review!
3 years ago
4 years ago
Good move from Carlsbad to Irvine. Jack and Ivan packed and moved everything with care. Good job guys. read more
Business owner information
Rashid D.
Dear Colin, thank you for your awesome review!
6 years ago
These guys were on time, organized, and worked with me to get the best out of the time and space we had. Very helpful, efficient and flexible. Great positive energy too! read more
Business owner information
Rashid D.
Dear Jennifer,…
6 years ago
Business owner information
Rashid D.
Dear Brytni,…
7 years ago
My sister recommended I contact this company because she and her family had used them last year. I Yelped the company and saw great reviews. I then contacted them, and other companies, via Yelp. Kate quickly responded with information. I found that in comparison to others, this company was the best deal. The movers called 35 minutes prior to arrival (much appreciated!) and arrived on time! They assessed the apartment as far as what needed to be moved, made the plan, and started getting to work! They were able to take care of all our large furniture and more than what we originally thought of having them take. The main reason we wanted to hire them was because of our solid wood Cal King bed frame with built-in drawers, and matching dresser, and nightstands. The bed came in pieces and it needed to be taken apart. They took it apart with no problem and assembled it (will see how good after sleeping in it tonight). They know what they're doing, keep good communication, friendly, and even had fun with our cats! This was the first time we've ever used professional movers and it was great! We will very likely call them back when we move again, and recommend to others. Thanks guys! read more
Business owner information
Rashid D.
Dear Beverly,…
7 years ago
If you are in need of an efficient and great moving company this one will not disappoint! I had requested they arrive at 8am sharp and they came 10 minutes early. They came in and assessed what would be moved and started right away. The price of the services in my opinion are unbeatable. Fantastic company and great/hard workers! If I am in need of a moving company I will only use them. read more
Business owner information
Rashid D.
Dear Shanae,…
6 years ago
Excellent mover. Super easy and fast. They arrived on time and were respectful of the space. read more
Business owner information
Rashid D.
Dear Hunter,…
Short story: it took 2 movers 12 hours to move a large 1 bedroom apartment with our help moving towards the end (2.5 miles), not everything made it safelu, and one of the movers lost my fob key (that lets me enter the building) and did not even apologize for it. Now if you wanna know the details keep reading.. I'll start off by saying that this was my first time hiring professional movers to help me move. After calling multiple moving companies I decided to go with Rockstar Pro Movers. When I scheduled the move, I told the person I was speaking to (I believe her name was Kate) that I am moving a 1 bedroom apartment that used to be a 2 bedroom apartment. I told her every furniture item I have and specifically mentioned that in the bedroom there are 2 beds - 1 queen and 1 full - and there are 2 dressers amd a closet. I then gave her the address I'm moving to (which is 2.5 miles away) and told her the apartment was on the 7th floor, but there's an elevator. She told me I needed 2 men and a truck and it should take approximately 4-5 hours. That sounded awesome. And I did think that 2 people could be enough because when I was moving in that apartment, my dad and boyfriend brought in all my stuff by themselves, so I knew it was doable by 2 men only. Also, she's supposed to be a pro at this and know how many men are needed to get the job done - I mean that's her job. Now. On the move day, they arrived around 9:30 during a 8-10 window. They came in and started moving stuff to the truck. I honestly loved the way their wrapped the furniture - I'll give them that. But other than that, I did not think they were professional at all. They were taking their sweet time moving my stuff. They were also sometimes carrying tiny boxes or just a small bag. Man I can carry more than that Come on! They would disappear for like 10 minutes in the truck and when I go to check on them I would find them on their phones. Seriously? It took them 6 hours to move my apartment in the trunk. The apartment is right on the street level. No elevator or stairs. It took them another 45 minutes to get to the new apartment which was 2.5 miles away. The big furniture made it with no scratches or broken pieces. However, a few smaller items got broken during the move. I had a clothing garment rack that broke and what they told me was literally "this did not make the move". No apologies or anything. Some clothes bags got torn and other items broke and they acted like it was not their responsibility. In the new apartment you need a fob key to work the elevator and to ge into the building, so I gave one of the movers the key so they can go up and down the elevator thinking that he was responsible and professional. WRONG. He lost my key. I don't even know how! Now thats mot the part that got on my nerves, what really got me was that he did not even tell me he lost it. He told my boyfriend, not me the owner of the key. He did not even have the audacity to tell me he lost my key to my face. When my boyfriend told me he lost it, I asked the guy what happened and he totally ignored me. I get that people mess up sometimes, but at least take responsibility for your mistake! Own it dude. I called security to get a replacement and I had to pay $75. I should've made that guy pay the $75, but I was nice and decided to let it go, and that dude did not even apologize for losing my key!! Are you freaking kidding me? You lose my key and have me pay for a replacement and you don't even apologize or thank me???? Now that I'm thinking about it I regret not making hik pay for it. Anyways, we were at the 9 hour mark and they were not even half the way done. So my boyfriend jumps in and starts helping them move my stuff just so that we can finish. And with the help of my boyfriend, they were done after 12 HOURS!!! They then told us that it took them that long because "I have a lot of stuff" and usually they assign 3 or 4 people for that amount of work, and they always recommend more people when moving to the 7th floor. Well why the hell was I not offered that when I scheduled the move? Why was that not even mentioned to me over the phone? They knew how much stuff I had and the fact thaty apartment was on the 7th floor. When you say "professional" I expect good communication, good and timely service. I sadly did not experience that. Needless to say, my whole experience was disappointing, and I will not work with this company again. read more
Business owner information
Rashid D.
Update,…
4 years ago
Best moving company. Super reliable, great price, very helpful, know what they are doing, wrapped everything very well and were super careful with all my furniture and boxes. read more
Business owner information
Rashid D.
Dear Brenda,…
4 years ago
Business owner information
Rashid D.
Dear Amanda…
2 years ago
6 years ago
Jack and his team did an awesome job with our move! They were efficient, packaging more fragile items with care and really went above and beyond with getting our furniture into the new apartment! Very glad with their service! read more
Business owner information
Rashid D.
Dear Meryl,…
6 years ago
Jack and his teammate, mike, were so professional and friendly. I would definitely recommend his team to whoever care about moving safe. read more
Business owner information
Rashid D.
Dear Arash,…
5 years ago
Jack is a great guy! Can't recommend him and his team enough. Moved my apartment in 4 hours. The company before took 6. Very friendly and professional team read more
4 years ago
Business owner information
Rashid D.
Dear Eugene, Thank you for your awesome feedback! We appreciate your…
6 years ago
Movers were fast and reliable. They wore masks when asked to without complaint. A little abrasive but to the point. Charged me what I was quoted and got the job done faster than I expected! read more
Business owner information
Rashid D.
Dear Aaron,…
6 years ago
They did a great job moving some very tough and heavy furniture through tight corners. Very efficient. read more
Business owner information
Rashid D.
Dear Yaniv,…
5 years ago
Business owner information
Rashid D.
Dear Ian,…
6 years ago
Jack, Ilya and Mike are beasts! I got a quote using a 3rd party service so I want able to add that I have a piano and a piece of oversize furniture that needed to be hoisted off the balcony. These guys were able to handle it with no problem, and way faster than it took to get it up. It was nerve racking for me, but these guys had it all under control. They only added $300 for the extra work, which is what it would have cost to move the piano alone. Also, everyone was really nice. Ask Jack about his love of cats . read more
Business owner information
Rashid D.
Dear Michael,…
6 years ago
John and his crew moved a 1420 sq ft place in downtown la to PublicStorage and absolutely blew my mind how efficient they were at filling a 10x18 locker. Best experience with movers in my life. Definitely use these guys they rock. read more
Business owner information
Rashid D.
Dear Jarrett,…
5 years ago
Business owner information
Rashid D.
Dear Yolanda,…
4 years ago
Business owner information
Rashid D.
Dear Patrick…
7 years ago
They did a nice clean job of moving the furniture. It was raining on the day the moving and they powered through the job. read more
Business owner information
Rashid D.
Dear Abhinav,…
6 years ago
These guys are great. Worked fast, fast, fast. I'd estimated over six hours, and they pulled it off in five...! Many thanks, Rockstars...! read more
Business owner information
Rashid D.
Hello Ross,…
5 years ago
This post is late but it's been on my to-do list since my move in April 2021. I hired Rockstar Pro movers to pack, load and move my house furnishings from Long Beach to Corona. They were very professional in the beginning. Someone came out to do a walkthrough of my house and make an assessment as to the amount of work involved and cost. Since I had recently moved from Seattle to Long Beach I knew what was involved in the moved. They told me they could pack my three bedroom house and move all in the same day. I questioned the assessment. I even said my previous movers spent one day packing my house and next the day they came back loaded the truck. He assured me they could accomplish the task in one day. On move day seven movers came out and started packing and moving items. They appear to be a bit organized. They didn't have labels and markers. They were packing boxes without labeling them. I had to stop them and give them my markers and labels. I would say 50% of my boxes were labeled and 50% weren't. They started the job around 8:00 am and finished loading the truck around 7pm. They stopped at 7pm but not all of my items were packed and moved. They got to Corona around 8:00 pm. It took them until 11:30 pm to unload all of our items. Since many of the boxes weren't labeled many of the upstairs bedroom boxes were downstairs. We later had to carry the boxes upstairs. Since it was so late we told not to unpack some of boxes (although we paid for pack and unpack services). Since there were items they forgot to pack the next day I had to hire another mover to pick up the missing items. They lost the screws to my dining table. It took two weeks and several heated conversations to get them to come back and fix my table. To top it off we had to pay double the original cost. Per their office manager they had to work overtime to complete the job. I don't blame the workers. I blame the manager. They underestimated the job and as result their performance was poor. I will NEVER work with Rockstar movers again. read more
7 years ago
Jack Serik and his partner are my absolute heroes! With same-day-notice, they were able to move my entire house PLUS FIVE MOTORCYCLES. I can not believe how quickly and safely they loaded everything up and got me to my new place. Thank you so much!! Would recommend 10/10!!! read more
Business owner information
Rashid D.
Dear Tamara,…
6 years ago
Rockstar movers killed it today! I've been exhausted driving back and forth making small trips to move my furniture and belongings in my small car... I was over it. I called, got an estimate, and then reserved a day. They came on time and started grooving and moving right away... then when we got to my destination (which is not close by) they brought it up and it was wrapped and safe! Not a single bit of damage to anything! They were awesome and personable! And if I ever move again, which I hope not to - I'd for sure call these guys !!!!!! My plants even made it !!! So happy because i was worried just thinking about the idea of my stuff and dirt all over... but it never happened. read more
Business owner information
Rashid D.
Dear Mitchell,…
6 years ago
Contacted these guys a month ago with the request for quote. Last week we did the move, really happy with our choice! Got to our place on time, packed everything great and did the move in the timely fashion. Really good guys, would recommend them 100%!! read more
Business owner information
Rashid D.
Dear Nikita,…
6 years ago
Showed up early, worked fast and efficient. I highly recommend this service. I'm very pleased with how professional they are! read more
Business owner information
Rashid D.
Hello Jeff,…
6 years ago
We just move today and this guys rocks, they was very careful and fast, they really help us move in the best way possible. I would recommend to everyone who need a professional movers, THEY ARE THE BEST!! read more
Business owner information
Rashid D.
Dear Alberto,…
3 years ago
Business owner information
Rashid D.
Dear Eva…
3 years ago
Business owner information
Rashid D.
Dear Kyle, thank you for your incredible review!
6 years ago
Jack and team showed up on time made an assessment of my things and worked efficiently for a smooth move! They protected my items and moved them with care. They were referred to me and I would certainly recommend them for a small or large move. They are rock stars!!!! read more
Business owner information
Rashid D.
Dear Aisha,…
6 years ago
Very professional quick and hardworking guys. Came in with masks their own supplies. Took everything up and down two flights of stairs in a matter of hours. Great group of guys read more
Business owner information
Rashid D.
Dear Alex,…
6 years ago
Moving on the only day of the year it rains in LA could have been a disaster, but Jack and the team made it all seamless and easy! Everything got padded up well, and major props to them for dealing with a horrendously heavy treadmill. Highly recommend as a moving crew, brill job. :) masks on, very safe! read more
Business owner information
Rashid D.
Dear Jess,…
4 years ago
Ordered a moving from these guys, best experience ever. Super clean, fast and friendly. For a reasonable price these guys helped a lot. They understand they're job and do it professionally! I advise them to anyone read more
Business owner information
Rashid D.
Dear Kalistratov…
4 years ago
Good service, quick and reliable. Moving out of office and they made it as simple and effective possible. read more
Business owner information
Rashid D.
Dear Armoando…
5 years ago
Business owner information
Rashid D.
Hello Marina M,…
4 years ago
Jack is a great guy!!! Took care of all our items and my husband prize position "bike" we high recommend Rock star moving co!!! Thank you !!! read more
Business owner information
Rashid D.
Dear Mia, Thank you for your great 5 star review!
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Ask the Community - Rockstar Pro Movers
Hello. I need movers to pick up from condo, storage for 2-4 months and move again to new address. Does your company accommodate this arrangement?
Hello OO, Thank you for your inquiry.…
Are you available or to do a move from LA to NYC end of Feb? Estimate -1 bdrm apt no appliances, not a lot of furn but lots of boxes I can get u an accurate quote once I know if you are available
Hello Jill, We do provide moving services from LA to NY.…
Review Highlights - Rockstar Pro Movers
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Rockstar Pro Movers - movers - Updated September 2026
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