This is the best electrolysis treatment I have ever had, and I have tried many. Ronni is professional, gentle, and her facility is scrupulously clean. There is no danger of rash, infection, or scarring here. It has made difference in how I look and how I feel about myself so the money spent is way worth it! read more

I've been a client for several years and have generally had good, professional treatments here. Recently I missed an appointment for the first time, due to an emergency at home that morning. I called to explain and apologize, and asked if the no-show fee could be waived or the session rescheduled, given that I'd never once been late or missed an appointment in years of coming here. Both requests were declined, and I paid the fee. I understand policies exist for a reason, but I was disappointed that years of reliability didn't factor into the conversation at all. If anything, it felt like the opposite, like being a long-time client counted for less rather than more, and that keeping my business going forward wasn't a priority. Good, reasonable customer service is very important to me, more than the fee itself, and it's a real part of why I'm now looking for a new provider. read more

Ronni is a total professional and a master of the art and science of electrolysis. She has permanently removed many hairs from my face, while leaving my skin in perfect condition. Ronni has successfully treated both my daughter and sister. I tried other electrologists before meeting Ronni, and Ronni is by far the best. I feel lucky to have found her and highly recommend her. read more

I have been treating unwanted hairs with Ronnie Kolotkin for years and this journey to feeling confident and hair free has been a smooth experience .I recently underwent a series of electrolysis treatments on my face, and I'm thrilled with the results! From the very first session, Ronni Kolotkin was professional, patient, and made me feel completely at ease. The process was explained clearly, so I knew exactly what to expect each step of the way. I feel that electrolysis treatment is completely worth the investment. Overall, I highly recommend Ronni Kolotkin to anyone seeking a permanent hair removal solution. Ronni kolotkin's treatment is safe, effective, and delivers fantastic results! read more

I know some other women have more facial hair, but the amount I had was enough for me to feel self-conscious, especially since it was so thick and dark. Daily, before even brushing my teeth, I would inspect my face in the bathroom mirror and tweeze. If I ever was in a rush, I always carried a backup set of tweezers in my purse and at work. However, the years of tweezing and ingrown hairs resulted in so much irritation and hyperpigmentation, which was in addition to the hair! After Christmas dinner, I voiced my frustrations to my sister-in-love, and she recommended Ronni Kolotkin. She raved about how skilled and experienced she was and showed me the areas where she received treatment. I was amazed at how beautifully clear and hairless her skin was. I called Ronni before New Year's Eve and began treatment in January. Instantly, I noticed that the hair was slower to grow. I went from tweezing almost daily, but it took about two weeks for my hair to grow back after my first treatment. By June, I noticed significantly less hair, and all of the hair that was growing was much thinner. I also have not had an ingrown hair since the beginning of my sessions. My skin is much clearer and smoother, and what a relief. As a woman of color, hyperpigmentation is a considerable struggle. I have heard horror stories of Black and Brown women receiving treatment that was too aggressive which resulted in dark spots-- but not with Ronni! She comes with over 50 years of experience. She gets the job done thoroughly, effectively, and with great care. She gave me great instructions on aftercare, and I have never experienced any issues because of that. The reduction of hair has been so good for my self-confidence that I can never thank her enough for her work. May God bless those caring hands of yours, my dear Ronni. read more

Ronnie is a great professional. She has decades of experience and knows all there is to know about hair removal. She runs her appointments on-time (so nice!), is very personable and does a great job. I highly recomend her to anyone with unwanted hair. read more

Ronni provides an essential and excellent service for those of us who require hair removal. Ronni's office is immaculate, while simultaneously being warm and comforting. You feel like you are walking into a big hug each time you visit. I have so much trust in Ronni I also sent my daughter for her services. Ronni is incredibly respectful, thorough, kind, gentle, and honest. She is a master with decades of experience. She educates all her clients on hair growth and removal, as well as on aftercare. Electrolysis works!! I no longer see Ronni regularly, but if I happen to be in the City, I may just pop in for a touch up or to say "hello". I can't recommend Ronni more. She is a wonderful human and simply the best at what she does! Thank you Ronni!!! read more

Ronni is a true professional at what she does! I've gone to a few other people for electrolysis but the results were never as good as they have been with Ronni. Also, she is a very pleasant and interesting person who is able to make her clients feel very comfortable and well taken care of. She's always on time and efficient and her office is relaxing and immaculately clean. You won't be disappointed in the experience or in the results! read more

Ronni has been very excellent with my sessions she's very sweet and kind with me ! :) Always does a great job with every touch of each hair that she did, I'm very happy with the results and she has changed my life! She also does a great job with my schedule and my appointments. I recommend anyone who wants hair permanently removed, go to her! You won't regret it ! The best in the city ! read more

Going to Ronni has been the best decision of my life! I had a terrible experience with laser hair removal that left me with more hair than I had originally. A derm friend referred me to Ronni and it truly changed my life. (Ask any of my friends it's the only thing I talk about!) Skip all your other hair removal methods, electrolysis with Ronni is the ONLY answer! Not to mention Ronni is the best, funniest person ever - I genuinely look forward to our appointments not only for hair removal, but also for catching up and chatting with her! read more

Before Ronni I had tried many other hair removal methods, but Ronni is, by far, the best. She makes you comfortable immediately, the sessions are very pleasant because she is such a interesting, kind person to talk to, and best of all the results are permanent. She is extremely skillful at what she does. Her office is clean and pleasant and I've never had any problems scheduling or re-scheduling appointments. I am so happy to have discovered her--it's made a big difference in my life. read more

Best hair removal experience ever and Ronni is an expert in her field. So grateful to be a client of hers.

Ronni is the best! I tried someone before her and the results were not even close to what they were with ronni. She's very professional and really really good at what she does. You shouldn't even think anymore, if you want to try electrolysis just go to her and you don't have to worry about anything after that. read more

Highly recommend! I was a little nervous before I went for my first appointment as was worried electrolysis would hurt. The session was almost painless. Ronni put me at ease from the beginning, is professional and really nice to speak with. read more

Ronni is a real pro. There aren't many people I would trust to do electrolysis on my face, but I trust her. She is knowledgeable, careful and gentle. Her is office is immaculate and peaceful. She is one of the few people left who knows how to do this right. read more

I was referred to Ronni by my dermatologist for removal of chin hair. Ronni is extremely experienced and knowledgeable. It all happened as she said it would- it took a year of treatments. At the beginning the visits were closer together then eventually monthly and now it's pretty much done. Incredible! I'll definitely see her again and highly recommend her! read more

I had an appointment for a free consult and a 15min appointment. I had to cancel the appointment and as per their cancellation policy they charged me for the appointment. That's fine - they informed me of the cancellation policy when I made the appointment. But then they charged me $45 for the "free consult". And they were incredibly rude when I inquired about the charge. read more

Ronni is the best of the best for electrolysis. Having grown facial hair and unsuccessful laser hair removal, i was feeling hopeless. A friend referred me to Ronni, and spoke so highly of her. It's been a year since i've been getting electrolysis, the results are amazing. If you are consistent, it works! She is a pleasure to work with and I truly look forward to our sessions. Highly recommend if you are looking tor hair loss that really works! read more

Horrible from start to finish. I laugh to see that hey have 5 stars based on 209 reviews Citysearch. The only way this is possible is if employees or Ronni herself are writing these reviews. Every technician I had was ruder than the last. 2 out of 3 didn't know what they were doing, and me, being none the wiser, endured improper treatment and hundrends of dollars down the drain for months. I never write these kinds of things, and was inspired to open a Yelp account soley because of the experience I will describe below: I went to my first therapist for 7mos (whose name I will leave out b/c she is a nice person, just doesn't know what she's doing). I saw very little results and a lot of pain. It wasn't until much later, by accident, I had to book an appointment with a more senior technician due to scheduling, that I was enlightened that after a hair is zapped there should be no pulling feeling when the hair is tweezed. It should just fall/slide out. I had no idea that the whole, welling to tears every appt, thing was b/c she had been slowly tearing them out of my face one by one. I kept saying, "Why does it hurt worse as you are tweezing than when you are zapping?" - I had no idea. Somewhere in there I had to see another technician b/c of scheduling whose name I can't remember with blonde hair and very dark lipstick, scary looking, who was so rude and practically yelled at me in the middle of my treatment. She was faster, but I had WAY more skin irritation than usual. When I asked my regular technician about this woman and my skin, she laughed and said, "Oh, yea, she's not good at all." Seriously!? How is she still working? After I realized my regularly technician was tweezing out hairs instead of zapping, and had seen very little results, I decided to pay the extra $ to see Ronni, that she might tell me how to proceed. Ronni's treatment room is overrun with smelly dogs with hair-balls (not an exaggeration). I love dogs, and honestly, it is pretty gross. The first appointment I had with her she was reasonably nice. Apologetic that I had been seeing a technician who was doing it so wrong (however no offer to assist with the thousand+ dollars I had paid for appointments where I had made no progress). She worked on me 15min longer than the time allotted and I started feeling better about the whole thing. However in the next appointment, her phone rang twice during my appointment, which is not very professional, and she was clearly in a bad mood. I had a little more pain this appointment and when I asked her to focus on the area I thought I had pointed out to her, she snapped at me. The final straw was yesterday when Ronni's office called me that I had missed an appointment. An appointment I never booked! No confirmation email, nothing. I asked them to provide me with this supposed email, they would not. Totally bogus! Over the course of a year I had missed 2 appointments which I had gladly accepted consequences for (24cancellation policy). This was a different story altogether. Furthermore, the very rude and unsympathetic receptionist insinuated over and over that I was lying b/c I didnt want to pay the $100 for the appt. Didnt for a minute acknowledge they might be in the wrong. In no mood to fight about it, I decided to cut my losses and ask for the remaining balance on my package to be put back on my credit card. They refused. The least they could have done was refund my balance and let me go in peace. All i can say is THANK GOODNESS i used my American Express. Ladies of Ronni Kolotkin, 209 fake reviews on Citysearch does not a classy establishment make. You are far from the only electrolysis shop in the city and anywhere along the way you could have done something to help a very unsatisfied customer. Be nice to your clients, you never know who they are, or how loudly they will respond to unethical billing, zero results and terrible customer service. read more

I always wondered, and I'm sure many other people do, if all those glorious reviews were not partially fake. One of the electrologists there confessed to me that a lot of them were from the office indeed. .......Now isn't that glorious? One of their secretaries is extremely rude. I have not tried all the electrologists there but one of them is really slow (does not use both hands), and plucks many of your hairs (which obviously you don't want). Waste of time and money. Also, an electrologist that was actually really good vanished from the office recently. They won't tell you where or why. Rather weird, I'd say. As far as I'm concerned, she was the only good thing about this office. read more

Extremely uptight receptionist who never allows you to change your appointment even if you made it the day before and are only 1 hour off the 24 hour cancellation policy. In addition, they are very expensive. read more

Electrolysis is the best solution for permanent hair removal and if you are looking for the best look no further! I have tried a lot and this is the only one that is effective and PAIN FREE (yes, you read that correctly). On top of that, Ronni is the best at what she does and spending time her is always a blast! Highly recommend read more

I chose this place because of all its positive reviews, and it far surpassed my expectations. The electrologists are very professional, and the place is scrupulously clean and beautifully decorated. In addition, the woman at the desk is warm and friendly and very efficient. I recommend AMY--the person who does my hair removal. She's very sweet and very careful: She continuously checks with you to make sure that you're pleased and to find out if you want additional hairs removed. The services offered are not cheap, but I'm so pleased with the results that I know they were well worth the price. read more

I have been seeing Ronni for over 10 years and I would never think of going anywhere else for electrolysis. She and her staff are professional and courteous and the office is very clean and comfortable. If you look for Ronni on Citysearch you will see so many positive reviews. I'm not sure what this other reviewer was thinking. read more

I recommend Ronni Kolotkin without exception - she is a true professional - highly experienced, extremely well-trained, kind, gentle and simply the best around! I tried everything from waxing to laser treatments to shaving to every kind of hair removal possible - and Ronni offers the real thing - the only permanent solution around. She is thoughtful, patient and warm. Her office and treatment room are immaculate and tidy, comfortable and relaxing. With calming music and a surrounding of serenity, sessions are a pleasure. Call her today - you will be so happy you did! read more

I'm surprised to see RK doesn't have more stars. I recently moved out of state and am looking into removal here for a new area and was feeling nostalgic about Ronnie and decided to view their her yelp page. I'm writing a long overdue review now to say Ronnie truly left me hair-free!! I never thought it would be possible but I finished about 3 years of treatments (every few months) and have seen maybe 1-2 hairs in the 5 years since. Pretty remarkable. She is so nice and respectful, truly a professional. Booking appointments is a pain, I agree (hence one star down), but she is busy because she is the best, hands down. And for those of you who want hair-removal I suspect you will agree it is totally worth it. Thanks for making my dreams come true Ronnie! read more

I called her to let her know I was late, she still charged me the full amount with no service in return. She just expected me to reschedule after having payed a session of Nothing. Extremely unfriendly person and her prices are a total rip off. read more

Ronni Kolotkin, Electrologist - Bravo! & Cheers! Lucky for us who live in the Big Apple and are in need of the most experienced and dedicated professional - Ronni is the only electrologist you will ever want to see. She not only removed my unwanted hairs - she removed my embarrassment and set me free. read more

I have to say, I went to Ronnie pretty consistantly, until one day, when I realized that not only is she constantly talking badly about everyone else in the industury (because she thinks she's the best, and it's OK to think that, but to always speak that way is a bit too much). THen one day, she YELLED at me because I was waiting for her and speaking to another client about my hesitation of getting electrolosys at another part of my body. I mean, we were only discussing if it was worth it or not, and I guess Ronnie overheard me and told me not to talk to her clients again while waiting. Talk about UNPROFESSIONAL. She's nice when she wants to be, but there are many other out there with much better services that I won't ever go to her again. Oh, and Ronnie's associates are not worth spending $ on. If you have a thick skin, go to Ronnie - everyone else there will scar you! read more

When it comes to electrolysis there is absolutely no substitute for experience. Ronni is the quintessential professional. Her long and loyal client list is a testament to her skill and integrity. You are in expert hands. read more

I have been going to Ronni Kolotkin's electrolysis salon for over 6 months. My aesthetician is Melanie Ratterree who is way beyond absolutely wonderful!!! The entire experience (my first but, I am very picky and demanding) has been an incredible top notch pleasure. I am thrilled with the results (I have very dark hair and fair skin). All of the shadows are gone from my face. Ronnie's place is spotless, calm and has extremely efficient administration. As for Melanie, I saw another reviewer say they would recommend her in a heartbeat -- I can't agree more!!!! If you have been thinking about doing this take the plunge. It is well worth the time and effort at Ronnie's. read more

I first saw Ronni in 1989. She was able to permanently remove some hairs from my chin. Later, she permanently removed some hairs from my breasts. The electrolysis on my upper lip didn't work, however. In recent years I've only been coming in every year or two. Unfortunately, the most recent time I saw her it was quite expensive and Ronni was congested. I came down with a cold the next week. In my opinion personal care workers should wear masks. Isn't that what dental hygienists do? I also have found Ronni to be brusque. I probably am done. read more

Ronnie was recommended to me by my dermatologist. Ronni is not only a consummate professional but a lovely person as well. I had previously treated my unwanted facial hair with laser hair removal for a number of years and it always grew back. Initially concerned that electrolysis would be more painful than lasers, I was pleasantly surprised to find that electrolysis was far more tolerable. I only wish I had found Ronni sooner. read more

Ronnie Kolotkin impressed me in a way few practitioners do these days. I made an appointment with her to remove fine, blond hairs on my face. I wasn't sure I needed it, but I was hoping I could get rid of the tiny hairs. I researched a lot and called her to talk after I got her name. She was straight-up on the phone and answered a whole bunch of questions. Today, I went for my appointment and was greeted by a very friendly Ronnie. After chatting for ten minutes or so, I got on her table and she started to examine my face. With incredible integrity, she looked at me and said, "You don't need electrolysis. I can't take your money." She ABSOLUTELY could have "treated" me even if I didn't totally need it. What a consummate professional. Thank-you, Ronnie. I will be sending friends your way. read more

They say they are open for far more hours than they in fact take appointments for. They are quite difficult to book with and scheduling is such a pain that I finally gave up after only one visit! The people at the front desk are not very friendly either. read more

I am very happy with this office. I tried laser and was very unsatisfied. I still got regrowth and I really disliked the way it made my face feel afterwards. I found Ronni Kolotkin's information after running an internet search and decided to give them a try. Very impressed. The staff is extremely professional, and that is very important to me. I see Dawn, but you can switch among the different technicians to find the best match for you without being concerned about hurting anyone's feelings. The results have been excellent and the office has earned my loyalty. I highly recommend. read more

Absolutely love Ronni and everyone else at the office. They are extremely professional and are really experts in this field. I've tried Laser before and was unsuccessful at the hair removal, and so far I have been seeing great results with the electrolysis treatments. I would highly recommend Ronni and the rest of her office! Also, the receptionists are all really helpful and sweet. read more

the place is very girly: scented, soft new-agey music, etc. That is not my favorite environment. However, everyone in the whole place, except for Ronni, is a doll. The women at the desk are so welcoming, warm and kind and they remember you even if it's been a while since you've been there. The electrologists do their best to make an unpleasant procedure comfortable, and they are efficient and gentle. It's a very professional, soothing experience. read more

Ronni is truly amazing at what she does! I've been going to her for a few years and she's been absolutely great. My first hair removal project went so great that I started doing other projects. She's patient, understanding, and efficient. I have seen some reviews here that are pretty hard to believe. She's so kind! I couldn't ask for a better electrologist. read more

I've been going to Ronni for the past year or so - and she does a great job of getting rid of those unwanted hairs. The atmosphere is calm and Ronni is helpful and informative. As long as you follow the rules - i.e. never pluck btwn appointments - the results are fantastic. I've done laser and waxing - and the results from electrolysis is so much better. Thanks Ronni! read more