My direct vent water heater started leaking and I had a tough time to find a replacement. Home…read moreDepot and Lowe's did not have it in stock anywhere in MA and NH. I could order via their website but the fastest delivery to the store would take 14-16 days. My neighbor suggested Murray Supply Corporation in Medford. I called them late in the afternoon and I talked to Garry. Garry promised to get State Select Direct Vent Water Heater for 40 gallons in 24 hours in his store. Next morning he called me around 8:00 AM to let me know that the item arrived in his store. I was planning to pick it up but my car was in the shop. Garry offered next day delivery. Driver called me in the morning to let me know that he has left. He arrived in 30 minutes and helped d me to move the water heater. We installed the water heater with no problems and we had no issues. It is quite rare to receive such service nowadays. Chains do not care about your needs. They take their sweet time. I recommend Murray Supply to everybody!

The parts that connect the water gauge to my home's steam heat boiler was leaking water. Little…read moredid I know that Lowe's or Home Depot only sells the glass tube (which they don't cut). At least the Lowe's employee in Malden was friendly and suggested Murray's or JW plumbing nearby. Since JW was closer and appeared to be a larger chain, I naturally went there (I may review them later). First of all if you're a woman, I don't recommend going into JW like I did unless you're there for their show room or really know what you're doing. What I needed seemed simple on YouTube... A clerk at the front help desk did try his best to look in his computer inventory and shelves, but couldn't find the parts and told me to come back a week later. I went back, only to discover they they still didn't have the items. Knowing there was another location in Boston, I tried calling them in advance to ask for the parts. The man on the phone gave me a quote which totaled about $3 (for two brass bolts with the corresponding washers) and a name of a person at the counter who could help me, but when I got there Cisco wrote up a bill for $12. There's no price tags, I was tired from running around, so I didn't argue, but it felt dishonest. After my husband installed the items, we realized we needed the full gauge glass kit, because I found a leak with the valve and my newly purchased blue washers warped and broke the glass... why did I share this? Things happen when you DIY and Murray's was a breath of fresh air. It's smaller, so when you go inside you directly face a counter, with all the clerks standing behind it. I asked for the items, and they quickly found it for a reasonable if not better cost (compared to online). They offered to cut the glass for free, recognize you when you go back, are friendly, and even and threw in a couple of extra washers when I asked for backups. Go to Murray's first and it'll save you a lot of time!

I recently ordered some roofing materials from Burnett & Moynihan and was very happy with the…read moreresults. Prices were good and Joe G. was very easy to work with and was always available to answer questions or deal with changes to order. I would highly reccomend Burnett & Moynihan for your Lumber/ Roof Materials needs. Eric M.

From the owner: Since 1932 Burnett & Moynihan Lumber has been providing the highest quality lumber building…read morematerials for contractors & builders throughout the Commonwealth of Massachusetts. We provide: Interior & Exterior Doors Complete House Frame Stock Stock

Anthony was super responsive and communicative. Fixed our clog drain and replaced an old valve…read moresuper fast. Highly recommend

I don't normally leave reviews, but I had a great experience with Drain Flow. They responded…read morequickly to my call about a plumbing leak, thoroughly diagnosed the issue, and communicated clearly, which made everything easy. What I appreciated most was their integrity. They walked me through the options and gave clear recommendations about what was truly worth doing and what would give me the most value, without trying to upsell unnecessary work. They were professional, respectful, and even made a point to clean up the area before leaving. Easy to work with, and I'd definitely use them again.

I highly recommend Distinct Plumbing! The water flow from our kitchen faucet had been slowing down…read moreconsiderably. In a very short time, Distinct set up an appointment, identified the issue and fixed it. Transparent and quick - I would definitely call again.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

Rich provided exceptional service in installing our water heater. His pricing was very reasonable,…read moreand he ensured that we received a high-quality heater while adhering to all city codes by changing the exhaust pipes. We are extremely satisfied with his work and wholeheartedly recommend his services.

100% positive review for Rich Mathews & Son plumbing. My…read moregas heater was blowing air non-stop regardless of the temperature. Rich methodically checked everything that could be causing the problem. He also patiently explained what he was looking for with each diagnostic. It turned out to be the wiring from the thermostat to the heater. Another company had ruled out a thermostat problem. Rich fixed the issue quickly. Other positives...Rich ALWAYS returned my calls! He was heavily scheduled and since my issue wasn't an emergency in the warmer weather, we agreed he would come by as soon as he had a break in the schedule. Another job couldn't be done in the rain so Rich called and said he could come by within an hour. After the problem was fixed, Rich called the next day to follow up and make sure everything was still working as expected. Amazing customer service!

I'd be cautious using this company. The plumber was friendly initially and offered to fix the issue…read morefor less than competitors (in my case, a frozen pipe). However, once it became clear the pipe was not easily accessible, there was no clear plan or resolution offered beyond cutting random holes in the wall to try to locate it. Despite this, I was still charged the full amount we had discussed for resolving the issue. The lack of basic diagnostic tools--such as a thermal imaging camera--was already concerning, but what followed is why I'm leaving a negative review. Payment by credit card was not accepted and this was not disclosed beforehand, so I was required to pay via Venmo. I eventually received a receipt from a personal Gmail account, which felt unprofessional. When I asked for a written explanation of the issue, I was ignored for some time and ultimately received a hostile response (along with a refund) stating that he didn't have time to deal with me. I don't believe my request warranted that kind of reaction. TL;DR: For a very simple job, this may be an affordable option if you're comfortable paying cash/Venmo and don't expect much professionalism. For anything more complex--or if you value clear communication and professional conduct--I'd look elsewhere.

Great experience overall. I had a gross smell coming from my bathroom sink and had cleaned the…read moredrain and it still smelled. Decided that the sink was probably the issue, so I reached out over yelp on Sunday, had a quick call to discuss the issue, and he showed up at 9:00 am on Monday. Replaced my bathroom sink and faucet in no time and left the bathroom clean. Refreshing change from other plumbers I've dealt with who leave the area a mess and are late showing up. Will definitely use again!

Showed up at the wrong property, broke in somehow, replaced a perfectly functioning water heater…read moreand upon realizing their mistake reinstalled an old water heater and caused sediment to clog faucets and baths, then wanted to charge an exorbitant amount to fix a problem they created from scratch. I fixed it for them, then called them later with a simple you owe me one please fix, and they quoted a go f* yourself price. Don't trust these scumbags not an honest business

Water heater broke on an holiday and within less then 24 hours all repaired . Polite and awesome…read morecustomer service . Will def be calling for future services .

had a fantastic experience with Casper. They took the time to inspect my furnace and gave me an…read morehonest assessment without any high-pressure sales tactics. Their customer service and professionalism are top-notch. It is hard to find companies with this level of integrity. Highly recommend Casper to anyone in the area!"

We had a blocked sink that we could not clear and had a great experience with Casper Plumbing. We…read morefound them on a facebook community board with multiple recommendations. I left a voice message and then received text communications coordinating a visit with a 3 hour window for the next day. Closer to the appointment, I was able to narrow down the timeline to know their eta. The young man who came out was polite and professional and efficient. He was able to clear the trap and vacuum out all of the hair/soap-scum/toothpaste that was causing the clog. They invoiced us through email, charge $250, which we were able to pay with a click. I would definitely use them again for responsiveness and ease of use.