I can't recommend Jackson Plumbing highly enough. We discovered serious water damage in our home --…read morewet sheetrock, wet floors, mold concerns, and even water affecting our furnace and water heater. It was overwhelming and stressful, and we had no idea where the leak was coming from. Jackson Plumbing came out promptly, took the time to thoroughly investigate, and correctly identified the source at our whirlpool tub. They didn't just do a quick fix -- they were methodical, professional, and explained everything clearly so we understood exactly what happened. What truly set them apart was how much they helped with the insurance process. They provided detailed documentation, photos, and clear information about the cause of the leak, which made a huge difference when working with our adjuster. Having a company that understands both the repair side and what insurance companies need was invaluable. They were responsive, knowledgeable, and genuinely cared about helping us through a very stressful situation. If you need an honest, skilled plumbing company that goes above and beyond, Jackson Plumbing is the one to call.

Brandon was incredibly helpful, professional, and responsive. He took the time to answer all my…read morequestions, explain my options clearly, and point me in the right direction. I highly recommend Jackson Plumbing if you're in need of a reliable and cost effective plumber.

Super Rooter's honestly and transparency were expressive. Mike was knowledgeable and explained the…read moreissue with my kitchen drain & garbage disposal that my daughter put rice and clooged the kitchen sink. The price was reasonable. The work was of high quality, and the value for the money was excellent. Referral to family and friends is recommended.​

Super Rooter dug up the front yard of our house when we were under contract to replace a main cast…read moreiron sewer pipe that had been broken by tree roots. They replaced it with pvc pipe. They backfilled the hole and left a large mound in the yard, which they claimed would settle over time. It has not settled 2 months later. It has changed the whole shape and drainage of our front yard leading to erosion. Completely sloppy job. I would not recommend this company.

Russell and Jeff came today to retrieve something our six year old son had put in the toilet--a…read morebubble plastic container, since there wasn't a trashcan nearby. Good lord! They were incredibly patient, taking apart the toilet to remove the plastic bottle efficiently and carefully. Even more impressively, they took the time to explain to our son exactly what had happened and why it's important not to put things down the toilet. Their kindness, grace, and efficiency really stood out--they got the job done and offered recommendations for flushing the system out. We're grateful for their professionalism and the way they handled everything with patience and understanding.

I think the gentleman's name is Mr.Edward Russell. I want to give him a really big thank you for…read moregetting the job done when no else could. Mr.Russel is very professional, patient and kind. While he was working he didn't hesitate to answer my concerns . He took his time giving me feedback with no problem. Mr. Russell help me understand the do's and dont's when comes the plumbing system in my home. And with that I truly appreciate his respect and professionalism. Thank you again Mr Russell continue as you are sir, you're awesome P.S. your service is 100%

Beware: Overpriced, Misleading, and Unhelpful…read more I called A&F Plumbing for a $59 service visit to find out why my water heater was not heating -- seemed reasonable. The tech was polite. That's where the positives ended. He relit the pilot light and THEN told me it was $250 just to relight the pilot light -- something most plumbers include in the basic fee. After paying that ridiculous charge, my water still never got hot. He didn't check, wait to see - - just said he relit it. He did make sure he had a sales pitch though. Without fully diagnosing the problem, he jumped straight to recommending a $875 burner assembly or a $5,250 replacement water heater, (complete with estimates) claiming mine was 11 years old, but my house is only 9 years old. Either the math was off, or they were hoping I wouldn't question it. I paid $250 for nothing -- no fix, no follow-up, just out the window, whoever recommended them should be ashamed of themselves. Definitely a bait-and-switch. If you're looking for real solutions and honest pricing, I strongly suggest calling someone else.

I hired A&F to repair an under bathroom counter. A&F came out and said it would cost $250 to fix…read morethe leaks. After I approved it the plumber said it would cost $785. I feel they were dishonest and used the lower cost to get the initial approval so they could then Jackup the price. I will not trust them to do another job since this was a complete rioo

Tom responded immediately to our urgent request for water heater replacement. He diagnosed issues…read morethat weren't up to code, including a potentially dangerous situation, and as he could not help us immediately, he referred us to a competitor of his, who could help us with this urgent issue. The reference was great. Tom also provided us with a quote, which was competitive. In recap, Tom was expedient, thorough, professional and focused on what was best for us. I recommend him highly!!!!!!

Extraordinary service!!! They came quickly to fix our heater, ger the job done in a reasonable time…read moreframe, provide a great advice on how to manage the problem and improve our maintenance routines. The car of the service was very reasonable. great value!!

Great service and I've used them twice. Extremely punctual, friendly, and communicative. I'll be…read moresure to use them again for future work.

I was stressed out when my dishwasher flooded like a waterfall in my kitchen. I'm fairly new to the…read morearea so my handyman was too far away to help out. I called Gary and he was professional, arrived soon after we spoke, walked me through what went wrong and how not to have it happen again. I will call Gary again if I ever need his services and will refer him to others. Thank you Gary!

Never again!!! Hard Rock plumbing!!! We had a major flood in…read morethe bathroom and unlike the other reviews he did show up HOWEVER, he did not get the job done. First attempt was Thursday, he was able to snake through the pipe in the toilet claims he snaked about 6 ft but the backup came back 2 days later. We called Saturday and he came back Sunday evening to snake again but this time was only able to snake the cable for about 1 to 2 feet and informed us there was nothing more he can do after already paying him $851. He claimed we had a broken pipe!!! Ruined our bathroom marble floor when he used his snake machine and left the crude from the snake all over our toilet and bathroom walls!!! When we brought the damages to his attention he was frustrated but agreed to provide some financial relief which we never received. So we called a professional company and they were able to clear the pipes within an hour (so definitely not a broken pipe). If you hire him just know... you DON'T get what you pay

Listen! We used everything you could think of to clear the tub drain, and I MEAN ERYTHING! So we…read moreasked around and Ralph was recommended. We called late one evening and he said I will come by tomorrow by 10am. Why was he knocking at out door at 9:30? Called my phone a few times (it was on silent) and waited a WHOLE 12 minutes for me to open the door. Now, upstairs we go to the bathroom. Ralph assessed the situation and said it will probably take about an hour. Well, 7 hours later and a few trips to the truck, he said "i have to do surgery." I was like OK what's the cost.... Long story short and 2 days of surgery on replacing a few pipes, 25 more feet of snake, our drain was finally clear. Ralph and his team stood on buisiness! We recommend HardRock Plumbing and Drain Services!

The plumber who came highly recommended to me doesn't do work in my downtown DC location, so I…read moreasked him to recommend someone who does. He pointed me to Capitol Mechanical, and I had nothing but a superb experience. Of the five or so quotes I sought on a Sunday morning to replace my old electric water tank that unexpectedly just stopped working, Capitol was by far the most responsive and gave me personalized responses (quickly!) as opposed to form responses provided by some others. The owner, Germaine, was the one I talked to, and I was so impressed and put at ease while going through an otherwise stressful situation. Capitol gave me options to fit within my budget (e.g., they offered to come out on a Sunday, the same day I contacted them, but told me I could elect to save a couple hundred bucks if I waited to get my service during normal business hours on Monday; they gave me advice about what type of heater and other parts to buy on my own if I wanted to save money by just paying for labor and not any parts). I also asked them if they could reserve a Monday morning appt. for me while I tried to replace the non-functional heating element on my own, as I figured the odds were high that my DIY would go awry and I would need a new tank installed, and they reserved the appt. for me while we waited to see if my repair worked out. In the end, my repair seems to be working, so I didn't actually have Capitol come out (yet, fingers crossed). But if I need a plumber, they will be the first ones I call. Germaine also shared that they are a master plumber, and that's the kind of quality I'm looking for. To top it all off, their labor quote to install the new unit and take my old one away was the lowest price of the quotes I did get. I'd pay extra for this kind of service but it seems like their rates are super competitive!

Unfortunately I cannot recommend this company. I was referred to them through my water heaters…read morewarranty company. The technician that came out (who I later found out was the owner) was very polite and explained that we needed a part that would arrive in a couple of days. A couple of days went by and I didn't hear anything so I reached out to the company. I spoke with the secretary who told me that the technician was not available, but she would have him to call back. Despite her promise of him calling back he never did and I proceeded to call back every day for two weeks without a response. At one point the secretary told me that the technician was in fact the owner and she had no clue why he wouldn't return my call. Normally I would have quickly called another company but I had to use this individual due to the water heater warranty company. After two weeks of calling without a response or the replacement part I ended up with a basement full of water caused by the leaking water heater that they were supposed to fix. I ended up calling another reputable plumbing company that was able to fix the issue the same day. I'm really unsure why the technician never called back, perhaps it was because he was being paid by the warranty company and felt that the job was too small. Either way I wouldn't recommend them due to the poor customer service.