This place has the best fresh food. Everything is so good! I only wish I'd discovered it sooner!

Ended up here because the place we wanted to go to had a long wait but it worked out perfectly! This place is decorated very cute & cozy and seems like a great spot to get some work done. They have tables that can fit groups or solo diners. You order then seat yourself and the waitress will bring the food to you when ready. Everything was tasty and fresh. read more

Roots Cafe - Turkey Avocado Wrap - biscuit - bacon egg and cheese - Cafes Near Me - Charlotte, North Carolina

The staff here are rude. They try to cover it up with a fake smile & sarcastic "oh I'm sorry" followed by rolling their eyes. It's a shame they treat people this way. Please hire people who have actual costumer service skills. I believe in giving a place a second chance in a couple months to see if anything has improved since food was really good & had the best coconut matcha I ever had. read more

Came to do some work and had a good experience! The places is very cute and has seating indoors and outdoors. However, there are not many tables. I came on a weekday so luckily had not problem finding a table. When I first tried to login to Root's Wifi, I had trouble as there were too many people on the wifi. After trying a couple more minutes I was able to get on. I ordered the BLT with vegetables on the side. The BLT was good and the bacon was very crispy. I didn't love the vegetables on the side as they were very salty. I also ordered a latte that is not pictured with lavender syrup and loved it. It had a perfect amount of milk in it :) I'll definitely come again for coffee/food! Staff was also very friendly. read more

Roots Cafe - BLT - Cafes Near Me - Charlotte, North Carolina

Shame..such a cute space. I stopped in because I was shopping in the area one weekday morning...their breakfast sandwich options looked good online and I had some work to get done. I got in line to order and immediately, I got a stale/unwelcoming feeling from the staff. I was given that "why are you here making me work" look. After ordering I looked for seating (pretty limited) but if you're looking for an outlet for your electronics, forget about it unless you're sitting along the wall. I ended up stalking a table and snagging it as soon as some other guests left. I was honestly getting the most weird and unfriendly vibes I've gotten from an entire staff at an eatery. I was brought my sandwich (which was really good!) and shortly after, brought a pastry that I didn't order. I politely informed the staff person (to be courteous bc clearly, the pastry was for another guest) and she sort of goes back and forth with me "well this is your number!". Weird af lol, yikes. I asked another staff person for water and she looked at me like I was sprouting a new head. I also saw her roll her eyes several times at other patrons. I'm giving it 3 stars because this is my one-time anecdotal experience and I will not be back to give them another try. But looking at other reviews, the rude staff seems to be a culture problem in the establishment. Not cool. There are way too many nice spots in Charlotte to be spending my money where the staff acts like I'm unwelcome. Next coffee shop me, please! read more

Roots Cafe - Croque Croissant (with bacon, not ham) - Cafes Near Me - Charlotte, North Carolina

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So we are visiting in Charlotte and looking for breakfast too accommodate our vegetarian tongue. We found this place thru Google maps and decided to give it a go. There were a couple this great and a couple not so great. Here we go: Location: This is located in a somewhat residential business area. In a strip of bottom stores, but in a very nice community. Great for the locals to work directly to. This location is slightly small, as full capacity may be around 20 ppl seated inside. There are a few tables outside available. They also have dogs treats for the locals walking about. Atmosphere: This was by far the best thing about this place. Super cute and great vibe. Great decor, and great music. Perfect place to have a business lunch with a small team, or sit alone and tap away on your laptop. Price: Price was a tab bit high, but not surprising for the community. You can walk into the location and get a breakfast meal and water for 10 bucks flat. That seems reasonable. Food: This was a big plus and minus. My husband had the egg and vegan sausage croissant sandwich. It was really good, and rightly seasoned. I had the avocado toast and a chair latte. I did not finish either item. Avocado is my absolute favorite! It is actually going to be a main dish in my cafe in Heaven...good Ole Avocado and salt (can't beat that). So you can imagine my disappointment to get bad tasty Avocado toast. It's too easy of a dish! But here is where I believe the problem is, thawed out Avocado. So the Avocado was cold and no flavor with weird texture..but it local (color wise) fresh. I believe they cut it fresh in advance, and freeze it for the morning of. They must place it in the frig each morning or night before to thaw. I get it. Seems like that would be a good way to prep, but NOT with the mighty Avocado. Blah blah blah. COVID: Staff all wore masks. No requirements that I noticed for customers. So overall, this is a toss up on if I would go again if in the area. I would tell others to try it (just maybe not the avocado). Totally worth the Atmosphere, and tue vegan sausage sandwich. But if I was going specifically for food...I may reconsider. You don't mess with the sacred avocado! I gave it a 4 because I really want them to win! Vibe, music, service and great. read more

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Roots is a go-to for me and my friends. The food is great but they don't have ketchup :( One downside: VERY limited tables! Sometimes you have to wait in line to get a number and wait for a table to open up... then once a table is open for you, you have to get BACK in line to order your food... then you can finally sit down. Its a hassle but I still keep coming back ‍ read more

Roots Cafe - Smoked Salmon Salad - Cafes Near Me - Charlotte, North Carolina

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nice spot. coffee, food, cocktails...try not to go before say 12:30 pm on Saturday...South End's gonna South End. (Closes at 3, reopens at 5) huge amount of salmon on the English muffin...still thinking about it. had a delicious gin/honey/cucumber (if I remember correctly) cocktail, and the wife had the breakfast sandwich and coffee...all good. read more

The Skinny: Cute tucked away cafe with a variety of options and a great taste. Atmosphere: Quaint location in South End a little tucked away from the hustle and bustle of the main street. Order at the counter, seat yourself, and they'll bring your food over style. Food: My friend and I were looking for to try a few different things for brunch during out trip to Charlotte and Roots was the perfect spot. Everything had a little unique twist and great balance of flavors. Ordered the avocado toast, loaded grits, and cauliflower gratin. Don't just look at the entrees because the sides all looked delicious (and could serve as a meal) as well. Avocado toast was very nicely plated but overall pretty small portion-wise. Good if you want something light. Grits bowl came with a good portion of bacon, peppers etc for a nice hearty meal. Cauliflower gratin was a nice healthier yet just as delicious substitute for a potato gratin - cheesy and creamy. Overall, would recommend everything we had. Service: Food came out quite quick and everyone at the cafe was super friendly and helpful. Price/value: $$ Pretty good prices, portions vary. Would I come back? If I'm ever in the area yes! Would love to try the rest of the menu - had a hard time deciding what to get because all the options looked amazing. read more

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Visited on a Saturday afternoon with a former coworker and it was packed inside around noon, however, we were still able to snag a table. It's very small on space with a bar area and tables of various sizes packed closely together. There are also about 2-3 tables outside in front of Roots. As other reviewers have mentioned, you walk in and place your order at the counter. If dining in, you grab a number and plop it down on your table of choice. They pride themselves on serving locally-sourced ingredients so you can feel pretty good about anything you order. With menu options such as Basic B, avocado toast, and various bowls, this place is the perfect spot for millennials. As a millennial myself, I enjoyed my bowl but I wish there was a bigger portion of sweet potato offered in the bowl. My former coworker ordered the bunless veggie burger and cleaned her plate. After around 1:00, the place died down. We had a couple people check in on us for water refills and to take our plate but we never felt rushed as we ended up staying and chatting until after 2:00. They serve various coffee drinks that I wouldn't be opposed to trying but I cannot see myself coming back as it's not in my regular 'hood and there are a ton of other places that I enjoy more for brunch/lunch. read more

Roots Cafe - Barbacoa and sweet potato bowl - Cafes Near Me - Charlotte, North Carolina

I love this place. The vibe inside is so calming and my coffee is always tasty. I love being able to grab a smaller breakfast to start my day and this english muffin sandwich was sooo good. I also found it to be reasonably price. I always recommend this place!! read more

Roots Cafe - English muffin Breakfast sandwich. - Cafes Near Me - Charlotte, North Carolina

Nice atmosphere to meet up with the girls, brunch date or alone. The decor is very homie. I loved all the plants. read more

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Located just off South Blvd in the space occupied once by Cluck-n-Cup, Roots is an eclectic, hipster joint offering up their POV to the interested, curious, and hungry. Today I mosied in for breakfast. I ordered the Basic B which is two eggs over easy, two strips of bacon, and a white/sweet potato hash topped with a tomato jam. It was cooked perfectly but arrived lukewarm which surprised me since I was the sole patron. Tasty, however, and gone in a jiffy. A couple things I didn't care about. The tables appear set up for table service, but it's a walk up counter, and being unfamiliar with the menu, I felt rushed (the staff was friendly, I just wanted more time). My coffee was refilled and the staff asked about the meal. Nice. Secondly, I dislike having to choose tip options when the payment screen is spun around. I feel like an el cheapo if I don't throw something into the cup, but, damn you haven't done anything that's not obligatory. If I lived in the neighborhood, Roots would be an easy walk over. Would I drive outta my way? Not really. However, I still say "give 'em a whirl." Lets support locals cranking it out read more

Service was very rude. I've never wrote a bad review before but they made me feel SO uncomfortable and bad. On top of that, I ordered a cappuccino to drink there and when I sat down on a table they just throw it on a to go cup. I had such high hopes for this place but I'll definitely be not going back there. read more

I have been to Roots 50 plus times. Great food every time. Really solid and well sourced food product. Recent interactions with a front register staff member will require intake a bit of a brake and try again in a couple months. She is not friendly. Does not agree with basic coffee drink specific requests. Too frustrating to have same person present obstacles to standard requests I have had tons of times. I hope someone will recognize she needs retrained or replaced. read more

I really enjoyed my visit to this coffee shop. The tostada was delicious. It's a great vibe for some after work drinks and also just hanging out and doing some remote work. The service is quick. The staff is really nice. read more

Roots Cafe - Cafes Near Me - Charlotte, North Carolina

I cannot say enough good things about this place. I've been a loyal customer for the past year and they have never disappointed me. I love this place with all my heart. They make the best breakfast burrito in Charlotte. Thank you for always taking care of me!!! read more

Great food with amazing service good place for a meeting over coffee or to sit and get some work done in the morning.

Went here with 2 friends and had an ok experience. I did like the aesthetics in the cafe. It was crowded and the shop is pretty small, so it was cramped while waiting. We were told to order drinks at the counter first, and once we got a table, we'd receive our drinks and be able to order food. We were seated at a small high table and our drinks and food came out in ~20 ish minutes. I ordered the chai latte & turkey avocado wrap. Both tasted mediocre, nothing super standout. read more

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Food is great but the waitresses were rude and probably should go through training for customer service. The barista was getting annoyed with us sitting at the bar then made comments to the woman who took our order. A friend asked if the muffins were vegan and the barista rudely stated "if the label doesn't say vegan, then it's not". read more

Roots Cafe - Breakfast Burrito - Cafes Near Me - Charlotte, North Carolina

Really enjoyed my experience here! The interior design of the restaurant was beautiful; lots of hanging plants (that might get caught in your hair ). I got the Croque Croissant which was enough for me! read more

Roots Cafe - Croque Croissant - Cafes Near Me - Charlotte, North Carolina

I live in Fort Mill and every time I'm on this side of town I try to go to Roots Cafe for lunch. They are tucked away on a quiet street in a busy part of town and I always find a parking spot around the block. There food is amazing, the coffee is consistent and the staff is hard working with a positive attitude. Rare to find these days... definitely recommend!!! Keep in mind the dining area fills up fast. read more

Roots Cafe - Almond milk latte - Cafes Near Me - Charlotte, North Carolina

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ROOTS Cafe My new favorite breakfast/brunch spot in Southend! LOVED IT!!! I am not sure why it took me so long to try this spot, but it was everything . The ambiance is so cute, relaxing, and welcoming. The coffee is amazing, can't go wrong with a vanilla cappuccino (extra shot please). The most impressive food item on the menu: Avocado Toast! The avocado, beets, and butternut squash are an outstanding combination of flavors. I was highly impressed and can't wait to make another visit soon. read more

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A really good breakfast burrito here and a strong cup of coffee, while I was waiting for my car to get serviced around the corner. It's a neat little spot with several tables and a bar that looks a bit more "wine" than "breakfast" but that's okay. Breakfast burrito had some delicious cubed sweet potatoes in there and that was super delicious. Eggs and cheese and more. Yum! When I'm looking for a small spot to meet for a glass of wine, I'll be back to Roots. read more

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First time at Roots and I will never return due to the RUDEST STAFF. Went to get breakfast with a few friends because the food looks amazing, however, we did not end up eating here because the staff nearly drove us out the door. Upon arrival, a table was getting up so I grabbed it because the place was packed and there was no clear indication of how seating worked. I felt lucky to grab this table as there are only 4 tables that can seat four people. I waited around 8 minutes for my friends to arrive with no communication from the staff about how the seating worked until two staff members approached me back to back and told me to move. I was very confused because the couple that sat down next to me said they ordered their food to go because there were no tables available and the staff member was upset by this and threw them an attitude too. They informed me that you order at the counter and then find a seat if one is available, which seems really counter productive. Before I was able to move, one of the staff members immediately went and told a couple that was ordering at the counter that they could take the table I was sitting at. If I knew the rules of seating, I would have been able to get the table I was at before the line formed at the counter but now there was no chance for a table for 4. Once I was removed from my seat my friends arrived, while standing in line to order, a different staff member broke through us in line yelling "EXCUSE ME" shoving us with a trash bag to get to the front door. She so clearly could have gone around us as we weren't in the way. We left after this because we figured 3 staff members being rude to us was enough. If you want to have a decent Saturday morning, i suggest you save yourself the trip of going to Roots read more

Tried Roots for the first time today for lunch. The restaurant is nice looking but small and was moderately crowded - all of the tables were full and one party on a waitlist. It was raining so the outdoor seating was empty. We ordered to go since we were told it would likely be over 30 minutes for a table. We ordered two breakfast burritos and coffees. The coffees came quickly and were good but the kitchen seemed to have forgotten our food order - even after asking the employee at the register to check on it because multiple people who placed similar orders after us had received their orders. In all we waited over 30 minutes for the two breakfast burritos which is much slower than most other options that are usually much busier. The burritos were good but pricy compared to similar breakfast burritos in southend and plaza midwood. It wasn't the best breakfast burrito in Charlotte but worth trying. I'm disappointed by the service and hope it was a one off mix up - but reading other reviews it seems to be a common trend. I might give it another try in a few months. read more

Two stars simply because my husband and I have eaten there before. However, today, on MLK day, the woman at the counter taking orders had the lowest energy on the planet. On such a day we should all be so grateful for, she was snide and seemed like working there was the last place she wanted to be. Recommendation: With so much tragedy every single day, when facing the public, try to act like you like people or like your job just a little. Her disposition was truly unwelcoming. Needless to say, we left! read more

My thoughts / Review- Loved visiting this cute place! Walking up I noticed a cute outside eating area that's perfect if you're into that vibe. Unfortunately, it was rainy the day we went -- so maybe next time! At Roots Cafe, you order at the walk up bar and seat yourself. What I absolutely loved as a newbie is how accommodating and patient everyone was! I ordered the huevos rancheros and an oat milk latte! Husband and daughter made their own dishes (go figure). We were seated and I'd say within 10 minutes our food was arriving at the table -- super bonus! I did have to send my order back, but it was a menu oversight. My huevos rancheros (minus the meat) came out quickly and it was delicious. My daughter and husband ate all of their food and voila, Roots Cafe was family approved! location - nestled over in Southend vibe - nice aesthetic, lush price - $ ‍‍ customer service - excellent DO - pay attention to the ingredients listed on the menu, try the kombucha and use the sauces brought to the table. read more

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Good was just okay. Had crossaint with egg, cheese and bacon. It didn't come with meat so I had to pay extra for the bacon which was as $3.50. Trust me it wasn't worth it. The goat cheese grits were ok. Nothing would make me visit again. read more

Trash place. Came here to do work on a weekend and they turned off their wifi. Do not come here. Everything is highly overpriced as well. I am telling people not to come here. Posting you have wifi online, charging for overpriced food? Pathetic establishment and I hope you go out of business. read more

Recently moved to South End area and needed to grab some breakfast before church. Went with a group of 5 people... ordered.. pumpkin spice vanilla latte, coconut matcha latte, two breakfast sandwiches, two breakfast wraps, and avocado toast. Everything was amazing. We all ordered separately and one of our tickets didn't get printed and our food didn't come out with our friends and they were kind enough to refund our breakfast. Customer service was 10/10! Highly recommend! :) read more

Roots Cafe - Coconut Matcha Latte - Cafes Near Me - Charlotte, North Carolina

Ordered an iced chai tea latte and the Bronx breakfast sandwich. The breakfast sandwhich was so good, the pastrami is some of the best I've ever had. 11/10 recommend ordering it. Iced chai was good, not too sweet which was perfect! read more

B.E.L.T and breakfast burrito and blueberry muffin. All were fantastic. Only in town for a couple days. Best meal! Will definitely be back. read more

This place is so cute!! I don't have a pic of the inside at the moment, but it's super adorable. I've had a breakfast sandwich from here before and now this breakfast burrito. This burrito was SO freakin good!! And the chorizo addition, you have to do it. It goes so well with their green hot sauce and I love a good hot sauce. Great service, cortado was surprisingly good (I'm from FL so I judge Spanish coffee very harshly lol). Overall, I loved the atmosphere and the breakfast food is amazing!! Can't wait to try more from here!! read more

Roots Cafe - Breakfast burrito with chorizo - Cafes Near Me - Charlotte, North Carolina

What a cute spot! Great ambiance and decor indoors and a cozy lil patio outside. Everyone was friendly, service was quick, and they had a good mix of healthy and more hearty foods. I also enjoyed my chai and appreciated that they have a parking lot. Will definitely be back! read more

Been here a few times and they have a really really good brunch! Worker are really friendly and always great with a smile!! Menu is small but they have something for everyone. Parking is tricky and a bit crowded which the only thing I don't like. If you live nearby then is not a problem as u can walk. There is a shaded outdoor area that's super cute! Great spot for lunch or brunch or a super causal dinner! read more

Great food, great service. Love sitting here during the day. The Breakfast Sammy is amazing!

Beautiful place. Everyone was so friendly and helpful. The food presentation was a 10/10, the flavors were good. read more

Roots Cafe - Cafes Near Me - Charlotte, North Carolina

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Gosh how had I not reviewed Roots before? I swore I had but oh well. Roots is the best little coffee and breakfast cafe. The decor is boho chic and modern and very cozy inside and on their little outside patio (dog friendly, too)! What I love about Roots is their local offerings and gluten free options. Also, IMO their coconut milk cold brew on tap is some of the best coffee - they also serve local Enderly which is a favorite of mine and my husbands. We hadn't been to Roots in some time since moving out of South End but went back this weekend and were glad to have put it back in our rotation. read more

I came here to unwind during an 8 hour layoverat CLT. First off, this place is in a cute hidden nook in South End. It is very peaceful and welcoming! The staff is super friendly and patient and knowledgable about the menu. The cafe is small but they make the beat of the space possible with aesthetic decorations. Anywhere you sit will have gorgeous photos. And finally, the menu! The menus are not only aesthetic, but their items are delicious. Everything is fairly priced too, nothing outrageous, and there are many different mill substituted and modifications for allergies available. The ingredients are fresh and service is vedy fast! I recommend for read more

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