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    Roots Chicken Shak

    4.8 (47 reviews)
    Open 11:00 am - 9:00 pm

    Order Roots Chicken Shak Takeout or Delivery

    Roots Chicken Shak Photos

    ROOTS CHICKEN SHAK ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed

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    Recommended Reviews - Roots Chicken Shak

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    Fried Catfish Sandwich
    Trinh T.

    Roots Chicken Shak is a spinoff of Roots Southern Table. This fast casual restaurants takes the most popular menu item from Root's Southern Table, Duck Fat Fried Chicken, and makes it accessible to the masses. When you simplify the menu and focus on what works best, you end up with delicious fried chicken. My Overall Rating - 5 Stars (Atmosphere, Service, Food, Return) Atmosphere - Located in Addison, Root's Chicken Shak is very accessible. There are tons of parking spaces on the outside, and the inside is very welcoming. There's a kiosk you can use, or order from the helpful staff. It's simple, clean, and small touches like flowers on each table make it very welcoming. 1 Star. Service - The staff was awesome. They were very engaging, helpful, and stopped by our table to ask how we were doing. They truly care about the quality of the food and will make sure you have a great experience. 1 Star. Food - Full Disclosure - my visit to Roots Chicken Shak was on Good Friday, so I could not eat meat (Lent). This turned out to be a good thing, because I ordered the Fried Catfish sandwich. When it came out (9 minutes cooked to order), the catfish was piping hot and HUGE. An entire filet stretched across my bun between fresh greens, tartar sauce, tomatoes, and pickles. Be warned, the food is prepared fresh, so you'll want the fried catfish filet to cool down before you take a bite. But when I took a bite, the cornmeal added crunch to the soft, hot catfish which was cooled by the tartar sauce and tomatoes. Best. Fried. Catfish. Ever. Bonus, the red beans and rice and banana pudding were also delicious. 2 Stars. Will I Return? - Yes Yes Yes. Roots Chicken Shak is known for their Duck Fat Fried Chicken, so of course I'll be back to try it once the Lenten season is over. Can't wait to come back and order more banana pudding too. 1 Star.

    Mat with LOGO
    Nisha R.

    Ambiance 4.5 STARS It's cute, cozy and clean. It's small, but it's a cheerful, happy feeling and bright space. Service 4.5 STARS The staff were friendly and polite. Everyone was really pleasant. The owner is passionate in having a franchise with chef Tiffany Derry. Just let folks know you have real packets of HOT SAUCE! Justin and Corey are GREAT! Food mixed feelings. Fish Sandwich is 5 STARS The fish is well seasoned. The sweet potato bun is nicely paired. The bun is soft and compliments the flavor and taste of the fish. It's yummy on the tummy. My FAVORITE! Fries 5 STARS The fries were served hot. They were delicious and I enjoyed them. Chicken Wings 3 STARS The wings were fried nicely and came out hot. The wings were the perfect size. I dislike big steroid chicken wings. The seasoning was lacking for me though. Something was missing, but the hot sauce helped. Overall a great visit and I love supporting small businesses. I highly recommend visiting. I will be going back soon for the fish! I plan on trying a chicken sandwich too or some other sides. I left feeling, happy satisfied and FULL!

    Inside
    Ryan G.

    It's been a few weeks since I ate here and I'm still thinking about it. We stopped in since we saw some good reviews and I wail say, the Yelp community did not lead us astray. Cory (the owner) was awesome - he had recommendations and gave us some of the back story of the place. I got the spicy sandwich and man it was so good. Juicy, tender, everything you want with a chicken sandwich. I also got a biscuit on the side - which was fun, but nothing too special. The chicken was the star of the show. Also had to get some kool-aid, which hit the spot. They sell their tea and kool-aid by the jug as well for people who want some at home. The place is super clean and pleasant to sit and eat. Unfortunately we live a bit far from here but you better believe the next time we're in this vicinity we will be stopping here to eat. Go give this a try!

    3 piece chicken
    Samantha G.

    Service: Cory (owner) and his wife opened this location in Dec 2025. Cory was so friendly and passionate about his restaurant, and so were the rest of the staff. Everyone was so friendly and kind! You order at the counter and the staff will bring your food out to you once it is ready! The food is made to order so be patient. Food: The food was amazing! I had the 3 piece chicken meal and it was so delicious that I noticed myself picking at the bare bones at the end of my meal. The sweet tea and koolaid were great! Ambiance: The restaurant is a bit small, but still plenty of tables.

    Becca J.

    Service: before I even get into the food - service was great! Staff was so friendly and helpful and you can tell they're proud of their restaurant and care about the customers. Food: No notes. We ordered the Spicy Bird with a side of Mac and cheese, chicken strips and side of fries. House made sauces were delicious. Everything came out fast, but super fresh!

    Spicy bird sandwich
    Syd G.

    I grew up in the Deep South and know my fried chicken and collared greens. My son and I just happened onto Roots today for lunch and I will add this to my frequent lunch spots now. It's a little unassuming from the outside but that all changes as soon as you step in the door. We were greeted by the owner of the franchise, who is very friendly and explained all about the chicken here. I chose a combination of wings and three chicken strips with the macaroni and cheese as one side and red beans and rice is the other side. Nothing here is fast food and is cooked to order so he told us in advance. It would be 10 minutes. My son had the spicy chicken sandwich with collared greens as his side. wow!!!!!! it's hard for me to even describe the flavors, but they popped in my mouth. The chicken was incredible. Had a lot of taste and it was very juicy. Even the macaroni and red beans and rice were spot on perfection. My son let me try his greens and I could've taken it from him and polished it off. You have to give this place a try it's simply remarkable.

    Robert M.

    Food was good. Fries surprisingly outshined the chicken which was fine if not a bit rubbery. I didn't care for the West Indies Hot sauce that came with a high recommendation, but that is simply a personal presence. Service from gentleman behind counter was fantastic. He seemed to enjoy not only being there but making sure customers were greeted warmly and happy. Would be nice if they had more diet fountain drink options. I'm not even sure what "zero sugar Pepsi" is. Ambiance was fine for the type of place that it is. A 3.8% "fee" (which i assume is a credit card fee even though I'm not sure the kiosk ordering allowed to use cash) without mentioning it on the online menu is a "no no" and lost you a star and possibly any return visits. But then they do the same thing at their high end restaurants. As if folks are gonna carry in a wad of cash to pay for a $200+ restaurant bill. But if that's how they decide to operate a business, I guess it's their choice. And it's my choice to go to places who realize that's just a cost of doing business and should be factored into the food prices.

    Fried wings
    Tee J.

    Visited this spot in Addison and got take out. It was nice and quaint. The dining area wasn't too busy but several people were picking up orders. I got the fried chicken wings and collard greens. They were nice enough to include 2 sides of greens. Love that. After getting to the car, I decided to go back in and get some of the kool aid I was eyeing. Hadn't had that in years, so why not? The manager had that "What's wrong" look when I walked back in. I put his mind at ease. No issues, just want some kool aid. I was skeptical about the greens but everything was good. I'll be back for sure.

    Red beans and rice
    LaToya H.

    My first order. I placed a pick up order and called because the online menu was confusing. Corey, the owner, was so friendly and helpful... took my order over the phone then sent a text with a link to pay as it is cook to order. I ordered the combo (4 wings, fries, tea). Listen, those duck fried wings and the sweet tea w/ginger were so good. I also got sides: collard greens, red beans & rice and mac n cheese. They're small in portion but taste was 10/10! The location is small inside with a few chairs if you wish to sit and eat... and very nice. I'll definitely be back.

    One of the best chicken sandwiches, Mac and cheese on point! And Kool-Aid! They have freaking Kool-Aid! Top service as well!

    Biscuit
    Cory H.

    If you love fried chicken this place has some of the best chicken in Dallas. Have always been a fan of the Legacy Hall location and I am so glad they now have a location in Addison. The staff here is very friendly and they even have some additional items that are only served at this location. I had the tenders with macaroni and a biscuit. Everything was made fresh and tasted delicious.

    Chicken sandwich
    Michelle M.

    The customer service was exceptional, as soon as we walked in we were greeted with a smile. I ordered the chicken wings, fries, mac and cheese as well as collard greens. My chicken and fries were great. My hubby loved the chicken sandwich. I'd give the greens a 5/10 and the mac 5/10 as well. The collards had great flavor, just more pot liquor than greens. Also the mac was a little runny but decent. I will definitely be back!

    Lawrencia L.

    They recently opened and service was great. I ordered my food online and it was ready when I arrived. I purchased the duck fat chicken wings which comes with 4 whole wings, fries and a sauce of your preference. The food was good and the surprise for me was the sweet tea - it wasn't overly sweet and had a mint taste which I loved. I'll be back soon. *please note the pic of my fries was after I ate half. Lol

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    4 months ago

    Good chicken wings and friendly service made this a good restaurant to try. It would be better if they offered a few healthy sides, too.

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    8 months ago

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    7 months ago

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    6 months ago

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    7 months ago

    LOVE Roots!! Food was tasty and the restaurant is clean and bright. We love the chicken tenders, duck fat fries and Mac and cheese!

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    8 months ago

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    Ask the Community - Roots Chicken Shak

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    Roots Southern Table

    Roots Southern Table

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    I had been wanting to try this place for a long time, so I finally decided to celebrate my birthday…read morehere and I'm so glad I did! At first, I was a little hesitant because the menu is fairly small, but after my meal, I can see why. Every dish we ordered was absolutely a 10/10. I had the chicken with greens and shrimp fried rice, along with the fried green tomatoes and cornbread. Everything was fresh, flavorful, and perfectly prepared. I honestly don't have a single negative thing to say about either the food or the service. This was an amazing dining experience, and I will definitely be back. Highly recommend!

    I had high hopes for this location because I absolutely love Radici, and everyone has been…read morerecommending Roots to me. Unfortunately, it just didn't live up to the expectations I had. I do want to start with the positives. Our waiter was fantastic. He was very attentive, explained the menu thoroughly, and provided excellent service. The food also came out incredibly fast and piping hot, which is becoming rare these days. We started with the cornbread, and it was easily a 10/10. It was worth every bit of the $12. We ordered the fried chicken, greens, shrimp fried rice, biscuits, and hot water cornbread. The fried chicken was crispy and tender, but it lacked seasoning. I'd give it a 7/10. They served it with a house hot sauce, but surprisingly it had no heat and almost no flavor. I even asked the person I was dining with if they tasted anything because it was like pouring sauce on the chicken without changing the flavor at all. The greens were just okay on their own, but once we added the vinegar they became amazing. That made me wonder why the vinegar isn't incorporated into the greens from the start. The hot water cornbread had virtually no flavor. The shrimp fried rice was cooked really well, but it had an unexpected Caribbean-style seasoning that threw me off. It wasn't bad, but it wasn't what I was expecting, and it made it hard to fully enjoy. The biscuits were probably the biggest disappointment. They were dry and hard. One thing I also noticed is that, for a family style restaurant where you're encouraged to order several dishes to share, the tables feel too small. Once all the food arrived, there wasn't much room left, and even packing up our leftovers was awkward because of the lack of space. One standout that deserves recognition was the iced tea. It had what tasted like a subtle hint of mint and was incredibly refreshing. Easy 10/10. From the cuts of chicken we received, it appears they break down and fry whole chickens, which is perfectly fine. However, at $56 for a fried chicken that lacked seasoning, I found the price hard to justify. Maybe the cooking method or oil contributes to the cost, but I expected much more flavor for that price. Overall, I'd rate my experience a 7.5/10. Would I come back? Yes. I'd be willing to give Roots another chance and try something different from the menu. But when I hear Southern food, I expect bold seasoning and comforting flavors, and that's the one area where this meal really fell short.

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    Tasty Tails

    Tasty Tails

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    Tasty Tails has become one of my go to seafood spots, especially when I'm craving charbroiled…read moreoysters and crawfish. Even though I'm a returning customer, I still believe in giving an honest review. One thing I've always appreciated is the customer service. I'm greeted as soon as I walk in, and I've rarely had to wait for my food unless it's peak crawfish season, football season, or they have a guest DJ performing. The staff always keeps things moving, even when they're busy. The only downside for me has been the noticeable sewer like smell inside the restaurant. It can be a little distracting and uncomfortable while you're trying to enjoy your meal, and it's something I've experienced on more than one visit. Now for the food. The charbroiled oysters are the reason I keep coming back. They're grilled to perfection every single time. The oysters stay tender and juicy never rubbery or overcooked and they're served with lightly toasted French bread and fresh lemon wedges that pair perfectly with all that buttery, seasoned goodness. The crawfish is another standout. The flavor reminds me a lot of the crawfish you'd find at the Blue Store in New Orleans iykyk. You can tell they're using more than just Old Bay because the seasoning has depth and a great balance of spices without being overwhelming. Even better, the crawfish are soaked in the seasoning instead of just being sprinkled on the shells, so every bite is flavorful from the inside out. My only disappointment this visit was the catfish po'boy. Unfortunately, the fish tasted more like whiting than catfish. While it was fried well and dressed perfectly with all the right toppings, the fish itself had a very basic flavor that mostly tasted like seasoned cornmeal. I was hoping for a true catfish fillet with more Cajun seasoning and a little more personality. Overall, Tasty Tails continues to be one of my favorite seafood spots. The charbroiled oysters and crawfish alone are worth the visit, and the friendly service keeps me coming back. If they can address the odor inside the restaurant and improve the po'boy, this place would be even harder to beat. I'd definitely recommend giving them a try, especially if you're an oyster or crawfish fan.

    Not only was the food delicious, the service was great. We had an ordering mishap with beignets--I…read morewas so excited to taste their crawfish version and I received (dessert) sticks. Can you imagine how disappointed I was?! He made it right so quickly and they were worth it in every bite. I'm grateful for the team and for the amazing food. We also had the Fried Catfish & Shrimp Platter and a Po Boy with shrimp & catfish--Definitely give Tasty Tails a try! *there was an off smell inside that I didn't notice until I went in to pick up the food

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    Soulful Street Bites

    Soulful Street Bites

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    Came here for the first time. Ordered the 8pcs Honey Garlic Wings, Oxtail Soul Bowl w/ a side of…read moreChicken Tetrazzini, Collard Greens, and Pork Cabbage, a mini Brisket Mac-n-Cheese Bowl, and Loaded Brisket Fries. We also ordered a slice of Red Velvet Pound Cake. Every dish we ordered was delicious and flavorful. The wings were crispy and very flavorful. The Oxtail Soul Bowl was packed and loaded on top of a bed of corn bread and it came with a huge piece of corn bread on the side. The red velvet pound cake was something different, but good too. Just very sweet especially drinking their half gallon "Mystery" juice which was good, but also pretty diabetes sweet. I tried my best to get the mystery ingredients from one of the cashiers, but she held strong lol. Overall, it is a pretty expensive type of food, but the portions is pretty huge and fulfilling as well so it balances out. The staff were super friendly and the food didn't take too long to come out. They were under renovation so they only did takeout orders which was a bummer. Parking lot is a bit small, but you'll be fine.

    Came here for the first time as I've been trying but I can never catch them open! Saturday they're…read moreopen from 12:30-7pm according to times posted on the front door. I expected to be able to sit down inside with my family and was pretty disappointed that the entire sitting area was blocked off and they're only allowing to go and take out orders. I waited about 35 minutes for two plates of food and spent $71 which I thought was way toooo pricey for just two plates. The soulful bowl with brisket was okay, the brisket wasn't super flavorful, the mac & cheese was a bit too salty and I had high hopes for the yams but they were pretty dry. The catfish and shrimp plate was also below expectations as the shrimp batter was falling off (not fried long enough) and the catfish was a bit fishy. Also I had to beg for cocktail and tartar sauce and got a little attitude when I asked for them. All around not the best experience and don't think I'll be making it back.

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    Roots Chicken Shak - southern - Updated August 2026

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