The server at Northbrook, Bulky, and Latino man, possibly in his early thirties, was extremely rude and dismissive when asked about the menu. When done with, his attitude was unpleasant, and it spoiled the experience. He continued to walk toward the back of the kitchen, whispering to his coworkers about what appeared to be my asking about the menu. I won't be returning. Please address the issue or my lawyer would. read more

Came in for lunch and the staff were both super friendly with big smiles.. the food was fresh, the portions were great and the tables were clean. What else could be said? Prefer this over Currito and Swee read more

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Ate there for the first, and probably last time. Food was just okay, nothing special. Pita Inn is light years ahead in quantity, flavor and cost. Sorry, not going back. read more

We came here to get takeout about 40 minutes before they closed tonight. Roti is a Chipotle-style concept where you build your bowl, salad or pita from the toppings and sauces available. I like the Mediterranean-ish approach, though it's far from authentic. But it's fast and easy and, when done well, is a good option that's nearby and open a little later. The restaurant itself was empty when we arrived, as a woman had just left with her own takeout order. I was surprised to see someone sitting on the counter in the food prep area with his shoes on the counter. I don't know if he was an employee - he was playing on his phone and never acknowledged us while we were being helped. He wasn't wearing anything Roti branded either. Still, inappropriate and honestly strange. Neither of the two employees working suggested he get off the counter so this appears to be accepted behavior. Should we have left? Probably. But we just got home after a long drive and needed something to eat. Our food was okay. It wasn't fresh and was lukewarm but at the end of the day, we sort of expected that. The pitas were stale - pita shouldn't be hard. Food temperature aside, it was flavorful and the portions were generous. I felt like I was being rushed through the process as the employee kept asking "What else?" as I was reading the labels and making decisions. Overall, not my first choice tonight or in the future. I'm not sure if there was a manager there but, if so, that doesn't bode well for the cleanliness and standards of this place. Update: I had a very positive interaction with Alexy at Roti's customer service. They agreed the entire situation was strange (sometimes you just need someone to confirm that, right?) and provided a refund on our meals. They're also escalating the situation. It will probably be awhile before I consider coming back to this location but I'm not writing off all Roti locations, especially after a warm and quick effort to repair an odd situation. read more

Roti - Mediterranean Near Me - Northbrook, Illinois

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I like Roti overall. I appreciate how flavorful its food often is, but this location doesn't serve it well. I came here during a slow afternoon. Everyone working there was nice enough, so no problem there. But my main issue here is that you're paying $15 or more for a bowl that is sooooo dry. The proteins are sitting out in a way that isn't a food safety issue but certainly is a taste issue. Everything has dried out - the proteins, the rice, the cauliflower rice, etc. I got two sauces, including the terrific green schug (spicy), but that ultimately wasn't enough to rescue a super dry chicken bowl. It would be good if they found a new way to store their proteins and other food that wasn't as prone to drying out. read more

Fresh, healthy, tasty and service is great. Favorite place to gp when I'm in the area. Will go back again.

Can I give six stars? Years ago I wasn't impressed with Roti's menu and stopped eating there. I decided to give them a second chance about a year ago, I'm so glad I did. Roti serves fresh, flavorful, satisfying Mediterranean food. I especially love the cauliflower rice option and the garbanzo bean salad, which makes every bowl and sandwich delicious. Also worth trying are their grilled veggies. During my last visit, my server was especially attentive and engaging. Little did I know that I was talking to Roti's culinary director, Layla. She is responsible for the menu in all of their restaurants. Bursting with energy and enthusiasm, she educated me on their chicken (farm raised and organic!) and where they drew inspiration for their menu. She accompanies the CEO on a trip to Jerusalem every year to immerse themselves in Middle Eastern food. She even showed me pictures of the food and restaurants at which they ate. Now I understand why their food is so good: it's authentic, high quality, and inspired by a love of great food. read more

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Service was incredible. Our server was very generous and offered to customize our bowl. His friendly demeanor is not often displayed in fast food restaurants. Our zaatar chicken bowl had ample protein and we asked for hummus and he gave us a generous scoop. And a delicious cookie to top it off. Would come back here in a heartbeat. read more

I had a pretty pleasant experience here despite all the not so great reviews. Service was efficient and friendly, and the food was pretty good. Similar to chipotle, you can build your own rice bowl, salad bowl, or wrap. You pick a protein, and then you can add whatever salads, dips, and sauces you like. They have so many options for a person like me who likes to try a little bit of everything it's perfect! I had a falafel rice bowl, the falafel was a little lukewarm I think they make it in big batches which is great for speed of service but not so great on the fresh falafel texture. The spicy feta and hummus are so good. Pita was a little dry and the pita chip toppings were a little stale. BUT the salads and other toppings more than make up for it. For a big, quick and relatively healthy meal this place hits the spot! Located at the corner of the plaza, there's plenty of parking around. read more

Food mediocre. Lettuce wilted. Chicken tasteless. A whopping 2 croutons in the salad. I will NEVER go back

Place was empty, first of all. Also, it has absolutely no atmosphere and the bland big empty dining room with bright white light. Food was so dry, everything was. "Mediterranean yogurt" are we serious. Even that, hummus, and garlic sauce couldn't save the chicken bowl from being bone dry. People working seemed disinterested and the Brussel sprout skirt steak my dad had was horrible. Bone dry "steak" along with 2 measly brussel sprouts for 16 dollars was an abomination. Absolutely horrible I forgot to mention the chicken and rice were cold and everything was horrible. Everything about the experience was just sad. I'm sorry but this was horrible, even the pita read more

When my order was delivered without the dressing I ordered and I called the Northbrook store, I got a voice mail 3 times, with message nobody was available. So, frustrated, I left an angry voice mail saying please call and tell me if you will deliver the dressing or if not, refund the order. The manager did call me back, saying he didn;t understand how the dressing was not there, (that is fine) with no apology and then told me no refund and I could pick up the dressing. I responded that I would not use their place again. Then he accused me of leaving a horrible uncalled for message with cursing, which was not true at all. Be advised. This manager does not understand customer service. read more

Manuel is a rockstar! He was so personable and helpful as we navigated our gluten allergy. He made our experience such a positive one. also, fyi Roti has gf pita and gf falafel!!! read more

I did a curbside pickup for Roti using their app. It was super easy and the order was ready just in time, as I arrived at noon exactly. The staff stopped what they were doing and greeted me with a warm hello as I walked in to fetch the order. I ordered some kids meals which were a good size and also a steak bowl. It was a good meal and definitely had leftovers for a few days. read more

I live in Indiana and there aren't any Roti's out this way. When I get up to the Northbrook area, I always go to Roti. I was there recently on Saturday, June 5th. They never disappoint! My salmon and kale bowl was amazing, It was delicious with a generous serving size. The staff was friendly and helpful. The cost was reasonable. The resultant was clean, well organized, and welcoming. I will definitely stop there again when I'm in the area. read more

Sergio and the team are so great. We came for a birthday and they were very hospitable. The place is clean. The food was tasty and generous servings. Highly recommend! read more

My total for 2 bowls was a little over $30, this included an extra pita. My pitas were lukewarm at best and hard. The food was meh, it was not fresh nor hot. First and last time trying them. read more

I'm not sure what the reviews are talking about but I really enjoyed my bowl. Everything this was fresh and flavorful. I also really loved the sauces. I'm going back forsure read more

We really enjoy Roti for the ability to build your own bowl and get just what you want! We appreciate this especially bc my kiddos have celiac (wheat allergy). My daughter built her bowl and the last step was sauces - she wanted to try the avocado tahini. Ok, so odd - the regular tahini is gluten free but not the avocado tahini. I forgot to check to make sure it was gluten free before they poured it. They were very gracious and made my kiddo a new bowl. Everything was super fresh and really tasty. It is a bit pricey, but still a nice option. read more

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Food is ok , if you come from Mediterranean origin, don't try the Harissa chicken, it doesn't taste like harissa and the spices is wrong on that sauce , if you have to eat there original checking smelled good. read more

Roti - Harissa chichen - Mediterranean Near Me - Northbrook, Illinois

Back of the house to front of the house, I've not only dined at Roti, I have worked at Roti, between 3 stores full time, no less. They got me out here eating raising in my salad part of my build my own, and as a super picky eater, I applaud them for this. Big Shout Out to Chef McGrath, she carried the tradition of fresh from scratch from our family table to yours, she trained me and we opened the Vernon Hills store as one big Roti Family back in the day and I believe thanks to her and the hands on corporate that truly gives a darn about this venture we call YUM this company will thrive like bitcoin. read more

Roti - Build Your Own Bowl - Mediterranean Near Me - Northbrook, Illinois

Had a 2 for 1 coupon, sad to say my husband's not a fan. With my daughter in town I actually had opportunity to use 2 for 1...she IS a fan! Extremely conflicted about my review. First of all, of course there's the 2 for 1 deal which can't be bad (unless food and service was terrible). Then there are the employees - so very seriously nice! The food, I hadn't been here in a long time, was even better than I remembered it to be. The mix of Mediterranean flavors is awesome. The food and toppings are displayed nicely and I like that you tell them what you want from the "buffet of base, protein, and toppings " and they add it. One can pick from salad, rice bowl, cauliflower rice bowl (up charge of $2) or pita. Also, the pita which is now pre-wrapped is so good. Finally, it was packed nicely "to-go" and included forks and napkins. Here's the good/bad: my daughter had her bowl made. Then suddenly, one of the extremely nice employees said, "I'm remaking your bowl, I saw something that I didn't like the looks of in your original bowl." At least that is what we think she said, so hard to tell with masks on. The good is that she was remaking the bowl, the bad is that we don't know if she saw a cockroach or just wilted lettuce, something worse, or something innocuous. Also bad, was the condition of the bathroom...not horrible but could use a little more attention. read more

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Thank you yelp for giving me $20 gift card to use at this location. The parking was convenient and the place inside was very nice and clean. It's a quick sit down or in and out place just like chipotle and halal guys. I got the Steak Roti Salad and my boyfriend got the Chicken Wrap. For my salad I chose the Romain lettuce as the veggie base and I told the lady server to place the toppings and not tossed. I added the cooked fresh veggies with garlic and the red s'hug sauce (spicy). For the chicken wrap he added some cooked fresh veggies too with garlic sauce and roasted red pepper sauce. We were given free drink cups as well. We got the carrot, lemon, and ginger drink. They have soda and a few healthy drinks you can choose from which is a plus. The food was amazing. The steak was so juicy and it was cooked perfectly. The spicy red sauce and the garlic just made the salad taste much better. The chicken wrap was delicious too. The chicken was not dry at all and even though it's a small wrap, it was good. I would love to come back to this place to try the flatbread and rice plate which are also on the menu. I would recommend anyone to come to this place to try their food. I have no complaints. However, I thought it was kind of pricey. The woman told me I had to pay $11 extra on top of my gift coupon. I was shocked at first but then reconfirmed with her. So my total was $31? It wasn't like I ordered any hummus or extra stuff to my order. We just got a wrap and a salad and the drinks were on the house. That's way too much for a fast food place. Yes the food was good, but I rather stick to my halal guys or chipotle than paying so much at this place. read more

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Updating the review for curbside and online ordering. This was super easy and simple to do. Probably one of the easier sites to order online with and pick up. Choose all your different options and then just go in and give them your name and order is ready to go, so easy. read more

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Today the cashier working told me that I had to pay the exact amount and that "I couldn't go over." Normally, I do pay with card, but it was a small amount so I figured I can pay with cash. I think they should put a sign that customers should pay with exact change, but like most people I don't walk around with a piggy bank of coins. LOL I dunno...never heard this before in any business. Maybe it is a new thing? It just seems ridiculous. read more

This place is bussin bussin! The food is really good and I enjoyed going here. A few things that could have been improved: The homemade drinks were good but could have been a little sweeter, the floor and booths weren't as clean as I would have liked, and the climate in the restaurant was FREEZING! It was so cold that it felt like Chicago weather in the winter. Otherwise, really great place! read more

Roti - I Dream of Tahini - Mediterranean Near Me - Northbrook, Illinois

Friendly staff, clean restaurant and you can customize your meal with many different healthy choices. The harissa chicken with cauliflower rice and a bunch of vegetables was delicious. Took one star off because the seating is somewhat limited; most tables and booths are too big for two people. read more

Roti Mediterranean used to be good until a new owner bought over the business. Reviews have been poor, and continue to go downhill since the new ownership. Sides like pearled couscous, lemon kale, rainbow slaw, and hummus - YES, you heard me right, HUMMUS IS PERMANENTLY GONE - were replaced with cheaper options. Just when you think it couldn't get any more cheapskate, the sides are now green cabbage, purple cabbage, tomato, and cucumber. You got that right: They no longer serve tomato and cucumber salad together. Tomato and cucumber are now separate sides. Green cabbage and purple cabbage are also now separate sides. They split up the rainbow slaw to separate slaws to save on cost. It's like serving peanut butter sandwich or strawberry jelly sandwich instead of peanut butter jelly sandwich to save on cost. To make it even more cheapskate, I had to repeatedly tell the employee behind the counter for another spoon of side. Meals automatically came with pita in the past, but employees now ask you if you want pita. One also has to wonder if they wash their vegetables. Everything was dry, too, including the chicken. I also found a cabbage core in my order when until date, I haven't seen an avocado seed in my guacamole at Chipotle or bell pepper seeds in my kung pao chicken at Panda Express. Roti Mediterranean is clearly struggling. It's evident not only in the reviews at this location but for all locations. The new owner should sell the business rather than continue to cheapen a once loved by all Roti Mediterranean. If the new owner doesn't sell the business, Roti Mediterranean is going to close down all of its locations soon. That's already happening; several locations - even in Chicago - had already been shut down. What a shame. And it's definitely not because of Covid or the economy. If that's the reason, we'd see Chipotle or Panda Express struggling, cutting corners, and replacing their menu options with extremely cheap ingredients, but that's not happening. This is clearly a management issue ever since the new owner bought the business. Don't waste your time with Roti Mediterranean anymore. This place is no longer Roti Mediterranean. read more

I came into Rōti for breakfast in the morning and when I walked in, there was a long line to the door. As I was waiting I saw a young lady helping out customers and handling online orders as diligently as she could and when it was finally my turn I was greeted with the utmost respect and patience, even though she had just handled a long line of customers and online orders. This young lady seemed very tired but was working harder than every other person that was working. As I left and ate my food, it was very tasty and flavorful. I will definitely be coming back many times and highly recommend to others. read more

Let me start by saying I have been going to Roti since they opened . The quality of the food is still very good. I can't say that about the portion size . It's gone down so significantly it's awful . Everytime I'm served food it's always cold . As far as the price it's gotten out of control . Management needs to step up and try and see why bis this food always served cold . Needs to get better. read more

The food is good. I'm a fan of Roti; however, the lack of professionalism and poor people skills make eating here uncomfortable. Today, a brunette women wearing a red hat (perhaps the manager) was so harsh to another employee. I repeatedly saw this young man trying to recompose himself after she would bark at him. She was not nice to the customers either. I hope this young gentleman can find work elsewhere soon. read more

We have eaten at many rotis, multiple times, actually one of our fave places to eat, this location however was absolutely terrible. I honestly wouldn't be surprised if this was just microwaved food from the night before. The chicken smelled like feet as in it was most likely bad. I stopped eating after 2 bites. The rice was stale and dry, the pita was extremely hard on one end and soft on the other. Honestly not at all what I would have expected from a Roti. read more

Fast casual Mediterranean is where it's at. Think Chipotle but with trendy middle-eastern ingredients that we somehow associate with heart health and not Iraq. I associate it with taste. Get the wrap (not the pita--it fits less), and grab chicken Roti (otherwise known as chicken schwarma) and add hummus, the tabbouleh (the tomatoes and parsley stuff--they dumb the names down here), and olives and feta and tons of other good stuff. It's incredible. This location is new and has a updated atmosphere. Staff is fast and friendly, although they I wish they would have mixed the ingredients in my wrap a bit more so that it wasn't a giant bite of olives on one end and hummus on the other Still, it's a win. Do it. read more

Roti - Order line. - Mediterranean Near Me - Northbrook, Illinois

This place is delicious! Everything is fresh, and there are so many options. I can't believe how delicious the salmon is, and a good portion size, too! I ordered the salad and it came with hummus, fresh roasted vegetables, couscous and really as much as you want to add! Don't forget you get a fresh pita, too! It's very clean and modern inside, too. I brought my laptop and did work with the free WiFi, and nobody seemed Robbins. Employees were very friendly as I debated between the many fresh options available as toppings for my salad. My kids weren't with me, but there is a kids meal option too. read more

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I know it's a chain, but this place just gets it right. It's Mediterranean food on the Chipotle platform. However, they do their food so much better than does Chipotle. read more

Roti - Mediterranean Near Me - Northbrook, Illinois

Roti on Skokie Blvd in Northbrook was disguising! My first time at this Roti! When I walked in the guy behind the counter was sitting on the back counter, Yes the very counter they prepare FOOD ON, GROSS! He did get off but still Gross, the food in the pans behind the glass looked like it was from yesterday, common on! He was very disturbed to have to get off his phone to work, WHAT?? I order a rice bowl and chicken Yeap it tasted like it was all left over from yesterday! I only gave 1 star because I had too! Whoever owns this Roti needs to get HELP that wants to be there, that guy isn't it! I was there Sat 1/28/2023 @ 1:30 pm who was the guy behind the counter? Now I understand why the place was EMPTY! read more

It's 10' from my place and it's a place that I used to like to go for lunch, but not anymore. Since they re open after the pandemic, it 's been a mess. there is always something. every single time. No ice, or no olives, or food to salty etc And everything is so dirty, anywhere you look around. Tried to talk to the manager and she only gave excuses. Not coming back read more

Good food, same taste as one in Chicago, steak was a tad pinkish, may want to cook a bit more, clean place, nice staff, odd music choices, nicely decorated, nice variety of drinks, keep up the good work. read more

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Wow time for an update. So apparently I used to love this location... can't quite say that anymore. When I come here, it's typically for weekday lunch. Maybe I got used to the super-efficient locations in the city that handle lunch rush no problem, but this location just does not live up. I've found the lunchtime service to be very inconsistent. Not only do they not always offer to mix the salad, but I've actually had them refuse to mix my salad because they were so busy, which is ridiculous. Manage your line, manage your staff, but don't refuse to give me what I'm paying for. (Usually they do mix it, but that really shocked me when it happened!) Food is still great, though the quantities of toppings vary significantly based on the day. read more

I was a little hesitant to come here after reading some of the negative reviews but decided to give it a shot anyways. Don't be discouraged by the reviews because I thought it was actually pretty great. I can't review their customer service which people said sucked- because I walked in and there was no line at all. The chicken roti was great as well as the other toppings I got. I got the tomato and cucumber side and you can tell it was sitting out for a while because it didn't taste that fresh. Besides that everything else was great. The pita bread is AMAZING, I'd come back just for that The decor is modern and does have a Mediterranean feel to it. Seemed clean overall. read more

Roti - Mediterranean Near Me - Northbrook, Illinois

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