The service was impeccable. You can see the camaraderie between the employees as they interact with each other. As soon as we walk in the hostess greets us and asked us to wait as she bussed the table. While she was cleaning the table she thank a leaving couple and then came to seat us. Kirsten our server was very friendly, funny pleasant and playful. The Food was great. I don't think I could have asked for a better outing. read more

Really disappointed to be writing this 2-star review. This used to be our go-to brunch spot. But recent experiences have led us to decide that we will no longer frequent this location. The food remains solid. However, on numerous visits, we have waited 10-15 minutes to be acknowledged by a server once we were seated. We place our usual order, and it's another 20 minutes or more before food arrives. This is even when we are one of only 3-4 occupied tables at the restaurant, and most of the restaurant is empty. On most occasions, our meal arrives not as ordered. They might forget the butter, or bring the wrong side, but lately there have been consistently at least one error in the order. (To be clear, we're not ordering wildly off menu or for excessive customization. We're talking a selection from the usual entrees and sides.) The servers are rude when the mistake is pointed out; they often act impatient or offended that we said anything. There is no apology given. After we finish eating, we usually find our server has disappeared, and it's another 10 minute wait to settle our tab. Overall, we lose an extraordinary amount of time having breakfast or brunch here. This morning, after yet another incorrect order was sent to our table and had to be sent back to the kitchen, we found that our original check was also charged an expensive alcoholic drink we neither ordered nor received. Had we not first looked at an itemized check before paying, we would have been charged extra for something we never asked for or got. Again, no apology. Needless to say, we're not returning to this location at this point. Nearly 6 months worth of regular patronage despite poor service is enough. We'll be dining elsewhere from now on. The only reason this isn't a 1-star review is that the food remains pretty good. Just not worth it anymore. read more

The food is always top tier. The ambiance is very subtle and chill. The service is always great the southern hospitality is always a 10. This place is cost friendly and the food doesn't disappoint. Definitely a must try visiting the city. read more

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Service and food great. Come every time I come to NOLA. The trifecta is the bomb. Great vibes and ambiance

The eggs cochon was amazing! Our server was the best server I have ever had at a restaurant ever! Will 100% be back!

Brunch at Ruby Slipper, I don't have anything bad to say! The service is great and the food is delicious. I ordered the chicken St. Charles and loaded tots to start. The tots come with pork debris and Tasso cream sauce and are so tasty! The service was excellent and our waitress was very nice! If I had one negative, it would be there is always a wait. But they allow you to put yourself on the waitlist online. You can do this on your way or even at home depending on where you live and check in when you arrive. While you wait, you can order drinks at the bar. read more

Ruby Slipper Metairie - Chicken St Charles - Breakfast & Brunch Near Me - Metairie, Louisiana

Great brunch spot, with Cajun zing. The Ruby Slipper Cafe in Metairie served up some tasty food. My brother had a delicious Chicken and Waffles entree. The chicken was tender, the honey hot sauce was not overpowering, and the waffles were fluffy. The kids had pancakes, simple... some places can't figure it out, but my kids devoured these - a sign that they were pretty good. The kids pancake plate comes with a side of bacon. I ordered a coffee and the shrimp and grits. The grits were well balanced for both taste and texture. The shrimp and andouille sausage slices were generous and well seasoned. This plate did not last too long either. Our server was very nice, she tended to us we'll, and made sure the kids were happy and we did not want for anything. She kept the coffee hot and cups filled . I might venture to try the delicious looking Bloody Marys on the menu, but it was a kid joined weekday with other events to follow -next time. If you like Silver Plate, Cracker Barrel, or Bob Evans, then you will enjoy the Ruby Slipper. They do have morning and afternoon cocktails...so, it's a plus if you can partake. We were super relaxed here. I didn't feel rushed. Plenty of room between tables. We were greeted and seated promptly. Recommend. read more

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Service on this day was very slow. My food was cold and so greasy I could not eat it. The ambiance is very nice and clean. read more

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This was my first time visiting New Orleans as an adult and this restaurant was highly recommended for brunch. I was in a group of four and when we got to the restaurant, it was at least an hour wait to be seated. The wait was not bad at all because we sat outside, which was really nice, and they were playing some really good music. Once we got into the restaurant, I would have to say that it is pretty tight but intimate, and the noise level was pretty high due to how close the tables are to each other. I would have to say that we were all really happy with what we ordered. I ordered the original pancakes and they were so fluffy and the syrup was so good! I also decided to get the beignets. I would have to say that I've had better. They were supposed to come out as an appetizer, but our server forgot and brought them out at the end of our meal. They were hot, but I felt like there was too much powdered sugar on it. The food is a bit pricey, but because I was on vacation, I was not too concerned about the price, but wanted the experience. Unfortunately, I would not say that our service was the best. Our server seemed a little scattered, and we had to constantly ask another server for what we had asked her maybe 10 minutes ago. But she was nice. I feel the restaurant is a little overrated, but I would visit again when back in New Orleans because our service could be better at a different time. read more

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Unfortunately, it wasn't great. The food wasn't great and the waitress got our order wrong and told my husband he didn't say that. Which is weird bc 1. He did say exactly what he wanted and 2. She repeated it back to us. Then treated us differently after that. Sorry we made her mad with her mistake. The fried chicken on one sandwich was tiny and both were over cooked. 2 stars because the pancakes were good. Also, why those chairs? They are awful to sit in for more than 10 minutes. Sorry for the bad review but the experience was less than tolerable. read more

Coffee was cold! brought out coffee had to wait for creamer. Eggs Benedict were totally cooked, Benedict's are supposed to be runny and the sauce was a bright yellow, looked like cheese and tasted aweful. Won't ever go back here again. very big disappointment. read more

Came here for brunch with some friends around 12:30. Got seated with menus and waited 25 minutes until we even got waters for the table. We had to go and tell the host that no one came to even take our drink orders in order for them to even give us the waters. Our server said maybe 4 sentences to us the entire 2 hours we were there. Food came out pretty quick but drinks took a while. Food was amazing and fresh. Service was not good at all. read more

Came here on Sunday morning during a Girls Trip to NOLA. Was recommended by a friend who visited on a recent trip. We ordered Shrimp and Grits and the Trifecta Benny. The vanilla spice latte was good too. Overall great food and great service. read more

Ruby Slipper Metairie - Shrimp and Grits - Breakfast & Brunch Near Me - Metairie, Louisiana

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Super cute breakfast / brunch spot! A friend recommended and we had a nice meal here for breakfast. There is really limited parking. The hostess sat us right away and our waitress was prompt. My friend ordered the beignets with pumpkin and they were very interesting in flavor but super sweet. My mom enjoyed her Benedict - said it was real tasty! I had the goat cheese omelette. The omelets was pretty good there was minimal goat cheese so it was mostly egg and spinach. The biscuit served with it tasted stale - it was cold and very hard. The grits were also cold. Next visit I will try something else. read more

Ruby Slipper Metairie - Breakfast & Brunch Near Me - Metairie, Louisiana

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You'll want to get on their waiting list since it's a hot ticket and the line often wraps around the building. We got lucky when we popped in after a 20-30 minute wait time. Anyway, the place is cute and the staff is friendly. After starting with spiced vanilla latte, we went with the loaded tots with pork debris, avocado toast with smoked salmon, and a Cobb salad with fried chicken and candied bacon. Both were delicious. The cons were the bathroom being devoid of paper towels, having empty drink glasses, and some slight mixups with our orders. I would certainly come back. 4.5 stars read more

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Great little restaurant with attention to customer satisfaction. I went with a group of six before a theatre show. They were very considerate with our time, being that two of our party arrived late. The food and service were excellent, and we made it to the show on time! read more

This place used to be a gym. The portions have gotten smaller over the years. For example, one time my crawfish cream sauce had only two tiny crawfish tails adorning the eggs Benny. The location on old Metairie Road has a bunch of apathetic servers who can't be bothered. They seem inconvenienced to be at work and making money. The supposed bartender couldn't explain why she couldn't make one of the signature drinks on the menu, and when I ordered the other one she threw a fit until she finally looked it up in a three ring binder. I saw her struggling so I canceled my drink order and got my food to go. She offered no apology, thank you, or a goodbye. Our experience with my family earlier this week was similar but with a different server. I don't think I can keep coming back only to be treated poorly and with contempt. I would like a little warmth when I'm paying good money to eat out. read more

The fam loves going to Ruby Slipper. It is always our go to besides 1 other Restaurant. We were seated almost immediately. The food was great! The only issue was the service.. We had to get up a few times to get things we needed.. We also had to wait a little minute to get refills. But AGAIN, other than that, It was Great as always! read more

Joined the virtual wait and was seated within 12 minutes on a Sunday.. that's a record for Ruby sipper wait time! Our waitress, Mia was amazing. We got French toast bites, Spanish omelette and chicken st Charles all was so delicious! read more

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Never experienced such rude service - Tutti a horrible server - will be calling the manager about her bad behavior and attitude. We walked out and will not be returning to Ruby Slipper again and will be calling corporate to report the incident. read more

Decided to visit this location instead of New Orleans CBD because we thought it would be less crowded and a shorter wait. We got in quickly and got a table for 4. We ordered drinks, a peach bellini, and a ruby mimosa. Both were more sparkling wine than fruit, so we ordered extra orange juice to add to the drinks. After that, they were great. Has some issues with ordering. Our server started out being attentive, but after the second time asking for her to come back because some of our party hadn't decided what to order, I started to notice a difference. We finally decided on shrimp and grits, breakfast sandwiches, and the trifecta. The food was great. Grits were perfect flavor and consistency, and the shrimp was a good portion. It came with a huge biscuit, which was delicious. I added a scrambled egg. Portions we were huge and I normally take food home but I ate everything that day. My husband and son both ordered the breakfast sandwiches and were delicious. My daughter ordered the trifecta, which was too much to eat in one sitting, but she also loved it. We waited for boxes, waited for the check, and finally had to flag down another server to get out of there. Granted, we were there a little after close because the hours online were different from the hours on the door. But we were not rude and apologized, but it felt like most of the staff was ready to go at closing time, and that was the end of hospitality. I would definitely go again, I would just go earlier to be out before the end of the shift. read more

Ruby Slipper Metairie - The Trifecta - Breakfast & Brunch Near Me - Metairie, Louisiana

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Pretty surprised at how disappointing this visit was. With friends coming to town, we wanted to check this out before treating them to a great New Orleans Style Brunch. We visited the Metairie location, and I'm glad we did not bring our friends - they would not have been impressed - we weren't. The food was "meh" and tired. Breakfast/brunch should typically be the most fresh meal you can order - not the case here. At 10am, I suspect the biscuits may have been baked the night before. I ordered biscuits an gravy and needed a knife to cut them. Hard crust shell exterior and under-baked doughy interior. Nothing light and flaky about them. Coffee came to the table cold - not hot or even warm - cold. The scrambled eggs that came with my order were not freshly cooked - they had the taste of coming out of a warming tray - which explained how my order was delivered to the table in less than 5 minutes. On the plus side, our server was courteous and responsive. With so many other options in the area, I doubt I would ever go back. read more

Got it! Here's the updated version with that included: We were really excited to try Ruby Slippers -- but the excitement vanished the moment we stepped into a noticeably dirty restaurant. Still, we stayed hopeful. I ordered the Chantilly Berry Pancakes, expecting magic. Instead, I got dry, flavorless pancakes that tasted like boxed mix, with no butter and zero resemblance to the photos online. Total brunch heartbreak. Our waitress was the only saving grace -- super kind and apologetic. But sadly, we won't be going back. read more

My hubby and I visited this place while in New Orleans for Essence Festival. The service was good and the food was delicious. We really enjoyed the French toast bites the best. I highly recommend this place. read more

Ruby Slipper Metairie - Chicken St. Charles Benedict - Breakfast & Brunch Near Me - Metairie, Louisiana

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First time visiting Ruby Slipper and we had it on our radar before visiting. Looked like a nice brunch spot and we had high hopes the food would be good. We joined the waitlist while traveling to the restaurant. When I got there I went to check in and I was the only one at the host stand. I waited maybe 10 mins and another party came in behind me. Hostess finally showed up and greeted the 8 top that came in behind me first and sat them then came back to greet me for my party of 3. (Not a big deal but just no real greeting or friendliness involved) Our server was also the bartender and she was scattered and swamped with the bar so, we were constantly flagging her down and asking for the same stuff several times. She was friendly but obviously in the weeds. She asked other servers for help and was turned down. I would say they were busy but it wasn't peek time. I ordered the biscuits and gravy and my sister ordered the migas so we could share our plates with each other. The biscuits were sooo hard. The gravy didn't even soften them up. There was not enough gravy on them to start with and when asked for more we were told they were making more. We had to flag our server down 10 mins later to check on that gravy and she had forgotten about it. I had added the chicken to the biscuits and gravy and I thought it would be added to the biscuit but came separately and it was extremely dry and over fried. I couldn't cut into it easily and just overall very chewy and over fried. The migas had good flavor but was very dry with no real sauce on it. It was kind of a disappointment. We spent $100 and it definitely was not worth that kind of money. I will say the fried green tomatos and candy bacon was so good. Picture of both added to the review. Probably the best friend green tomatoes I've had. This location had free valet as well which was nice. read more

Ruby Slipper Metairie - Fried green tomatoes and candy bacon - Breakfast & Brunch Near Me - Metairie, Louisiana

I love Ruby Slipper! Everything on the menu is so good. The service is always great. It can get busy on the weekends, but you can add your name to the waitlist and minimize your wait at the restaurant. My go to are the breakfast tacos, but the pancakes are great when you want something sweet for breakfast. I also love the French toast bites. Honestly it's all good! Plus they have Nola style iced coffee from French Truck, so that's an added bonus. read more

Ruby Slipper Metairie - Pride Mimosa Flight - Breakfast & Brunch Near Me - Metairie, Louisiana

The Metairie location is awful. The three of us have been there many times, but lately it's gotten so bad, we definitely won't be back to that location. The waitstaff look very unhappy to be there & seem bothered that we even came there to eat. We arrived at ten minutes till two o'clock. Our cappuccino was watered down, barely warm with very little foam. The over easy eggs on the two black-stone dishes, we ordered were cold & under cooked. My breakfast tacos were also served cold, with no avocado or chipotle sour cream. This location definitely falls short of the other locations, which provide excellent service standards. read more

This is one of my favorite spots to eat in the city but solely because of the food. Everything else about this place is generally awful, to be totally honest. If the food wasn't solid, it would be an easy 1 star rating. But seriously, the food is superb. And that's the most concise summary I can give. I have never had a bad dish here and have tried a bunch of them. If you like eggs benedict, this is a great place to go. Their french toast concoctions are heavenly. Even their basic breakfast dishes are excellent, and I love their coffee drinks. I could go on and on. But the terrible customer service, rude waiters and waitresses, inefficiency with which the whole place operates, and the lack of care from anyone really makes it miserable to come here sometimes ... even when I'm craving something on the menu. Be prepared for that, but know you'll get good food; that's about it, ha. read more

Now it was my first time at the Metairie location. I enjoyed myself and was in the company of great women. The one thing I can say, that you will need to get over (yup bc they are worth it) is their "reservation" system. You text from the website and they tell you an approximate time to show up. It can be anywhere from 15 mins to an hour so have your party together before you do. Lots of unruly children in the parking lot but I guess they're hungry too. Ok? Mmmmkay. Now the food? All delicious. And each time we go for brunch, we taste each others and add adult drinks--of course. Did I mention the champagne flight? Yesssss, chile. So, if you like a hot, yummy brunch with an expert bartending barista and cool servers, gooooo to Ruby Slipper. They have something for everyone's food choices and a heartwarming story of returning to stay after Hurricane Katrina. read more

Ruby Slipper Metairie - Champagne Flight - Breakfast & Brunch Near Me - Metairie, Louisiana

We love the Ruby Slipper! We had a great experience with Dwayne who made sure our beverages were always full and was prompt in getting us anything additional (the cane butter is the best!). We recommend this restaurant for anyone wanting a great brunch place to visit while they are in town. read more

I don't usually do this bc I've worked as a server for 6 years and I understand mistakes, but man I ordered a pick up order on door dash because I don't live far but still a little ways to walk, the meal was 45$ for 2 things to start but ok cool I don't mind spending on good food (I thought i was getting) I get home and they forget the grits on my catfish and grits plate?? I mean how do you forget the main part of the meal? So had to walk all the way back to the store and at first she said she'll get me a side of grits.. I asked for a fresh plate because now this fish is not hot and just a side of grits? What about the sauce and the whole dish put together??! Like seriously the worst service everrr. It was gross and not fresh! I'm so disappointed.. especially after working a whole Mardi Gras shift lol. Not to mention my side of potatoes were saggy and ice cold. The Cuban breakfast or whatever it is, was like rice and watery bean slop just horrible. I'm so disappointed. I don't know if I just had them on a bad day but I wish it was better. I wasted my bucks for sure read more

I love Ruby Slipper but this is my least favorite location. Parking is very difficult even when it isn't very busy. Can't imagine where you would park if it was a full house. Very small parking lot. The food was good as always and service was great. The atmosphere is a lot more laid back compared to the French Quarter locations. There was no wait for a table at 11:15 on a Wednesday. Overall a good experience except for the parking headache. read more

Ruby Slipper Metairie - Winter Specials (January 2022) - Breakfast & Brunch Near Me - Metairie, Louisiana

Deanna was great very informative and knowledgeable on the menu. The place is small and quaint and buzzing with laughter.

This was our first time eating at this location. We're from Texas but love their food. This location did not disappoint. The food was amazing, the staff were great and even though it was very busy (Saturday morning), the service was excellent! The only thing I didn't like was the limited parking. read more

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When ever I come to New Orleans it's a must I visit The Famous Ruby Slipper. I usually go to the one the the French quarter, however we decided to go to the one in Metairie from the airport. We arrived on a Thursday around 1130 am from a long flight . This is a larger spot than the one in the Quarter! Nice ambiance and outdoor seating available. We decided to have brunch drinks. I had a tequila and pineapple juice and my wife had the ruby slipper mimosa. They definitely do not skimp on the alcohol. Too help balance a bit of that out we ordered French Toast bites , the Costa Rican, and the biscuits and gravy. The French toast bites were absolutely delicious! They are standard French toast prices with cinnamon sugar and cream cheese frosting. It is also served with a caramel syrup. Sounds super sweet right? But it shockingly is not and all goes together great! The Costa Rican is a mixture of chorizo sausage, rice, black beans, and fried plantains with eggs served your way on top. The biscuits and gravy was light and flaky with a delicious well seasoned gravy on the top. I completely enjoyed my brunch here and will Always recommend this place!! read more

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Arrived around 1:15 pm on a Sunday, place had a nice crowd to it and we were seated right away. Server come over a few minutes later and offered drinks and a starter, we got our drinks and ordered the pig bacon, which came out very fast and that was the end of our good experience. After waiting over 30 minutes for our order our food arrived and unfortunately mine was made wrong. So, i sent it back and waited another 15-20 minutes while my guest finished her lunch. Refills took over 10 minutes and service was just very slow. This was my first time here and being in the business for over 30 years I would've expected at least a manager or someone to come over and check on me and offer to take off my food that I waited for and by the time I received it my guest was done and i was left to eat while she waited and watch. Will I go back maybe in time but not a great first impression. read more

Amazing Food & service !! In old Metairie location What can I say they're signature drinks are good. Refreshing read more

Ruby Slipper Metairie - Yummm ,signature drinks are really good. - Breakfast & Brunch Near Me - Metairie, Louisiana

I ordered some food to go a couple weekends ago. It took a little while for the food to come out, but I did come as soon as they opened. Chicken St. Charles is my go to and it never disappoints. I just wish they could package the poached eggs differently, but they held up and it was fine. read more

The biscuits and gravy were seasoned very well but served cold, so we sent it back. Our server Liz was so sweet and accommodating despite the kitchen flaws. I ordered the crawfish cake starter and side salad, as I've been eating po'boys and crawfish pies all weekend. It was 2 crawfish cakes with onions, peppers, and creole seasonings served with spinach, corn maque choux and crawfish cream sauce. It was very good but I wish I had more cream sauce. They leave a lot to be desired in regards to the wait time. I put my name on the waitlist at 12:05 PM and arrived to the restaurant at 1:50 PM. Upon placing my name on the waitlist, I was advised that it would be an hour and 20 minutes to an hour and 50 minute wait. Once I got to the hostess stand at the restaurant, I was advised that it could be up to another 45 minutes to an hour because you are required to check in after placing your name on the waitlist. It seems like the time does not start until you arrive. Excuses were made about it being Mardi Gras weekend and them having to service a large amount of people however, if you've been to Ruby slipper before you know that there is always a wait. So FYI, placing your name on the online waitlist means nothing. I wish I could give them five stars but due to the cold food and the wait time I would love to give them 3 1/2 since it's not an option I'm settling for three. read more

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Faaaaaabulous brunch spot. You honestly won't find no other place that could close in terms of signature dishes This had some of the best along with the classic breakfast items that are made fresh. I do suggest putting yourself on the waiting list prior to arriving there as they tend to be very busy on the weekends. However the wait usually after you check in isn't usually too long, typically around 20 minutes or so.. Everything was made excellently. My Pontchartrain Blue Crab Cakes Benedict were flawless. Also got an order of the peaches & creme French toast. Love how hearty and greatly flavored theb French toast is. The staff stays moving at all impressive speed. Great and attentive service. I suggest this location as it won't be AS overly crowed or placed on such large wait times as the downtown and uptown locations are known for. read more

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