Over the years, service has gone from Great, to good, to mediocre and finally PAR AT BEST. Food is inconsistent, new menu is not appealing and too many changes. Service is terrible. Friendly servers when they show up to your table, if and when. Walked out at 4:00pm when one server was taking care (trying and failing) of the sim I g room as other servers we're trying g to leave and the GM and managers sat in the back and talked. Waited 15 minutes and walked out. Used to eat here at least once or twice a week. Haven't been back in months and I live 3 houses away. I'd rather have to drive miles to get ok service than step foot in this place again. Legacy customer from day 1 of this location and now it's game over. Good Luck. read more

We came for lunch.. rather than aimlessly driving around or Yelping for an hour, my husband noticed the cute retro looking diner and decided to do a u-turn and stop. I'm kinda glad he did. The interior here is so cute! It has that retro diner feel, without the vomit campy decor that usually comes with the territory. No baby blue booths and pepto pink tables, not too much chrome and no overload of Coca-Cola signage. It's cute, actually kinda elegant, and SPOTLESS. So clean. So happy. The service was also great.. very friendly and prompt. We all had burgers (it felt fitting)- two meat and one veggie. Each with a different twist to our fries. They have garlic or cajun seasonings. I usually don't do ranch but theirs surpassed my love for mayo- I kept stealing dips.. it's really good. The milkshakes here are great- probably the best thing we ordered. He did double vanilla and I shared a caramel shake - both were much better than normal! read more

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Our server Tice B was some of the best service I've ever had a restaurant. As a former server, it's always nice to meet people who genuinely love their job & take interest in the people at their tables! He quickly engaged my boys about their hockey and even gave some great life advice for growing no matter if you win or lose! Food was excellent too! read more

Ruby's Diner - Eggs Benedict - Burgers Near Me - Anaheim, California

Yummy dinner the other night. Very friendly service. Our fries came out cold which they quickly brought us new hot and crispy ones. The sriracha burger was flavorful. I loved the salad though. Had arguably too many toppings we had some leftover so ther was plenty for every bite which I feel like you don't often get in salads like this at restaurants! Plus the free sundae which is perfect for sharing if you check in... how can you go wrong! read more

Ruby's Diner - Ruby's Apple and Pecan with Bleu Cheese Salad - Burgers Near Me - Anaheim, California

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I really don't like writing bad reviews but thought I would let others know, so if they are too craving a good milkshake. My family of four came here yesterday after a long day at Knott's. We ordered 2 milkshakes and sundaes. My son and I received our milkshake and it was so bad. It was as if they did not put any ice cream in it. The server provided us with big straws, which we did not need as there was little or no ice cream in the milkshakes. They gave us the silver tins so I thought maybe all the ice cream is in there and no it was the same. I have really been craving a good milkshake and I know ruby's diner use to have the best shakes. It was more like chocolate milk and strawberry milk. I am very disappointed and should have told our server at the time, but just thought I would leave it be and know not to come back when wanting a milkshake. Rubys was known for their desserts, but not anymore. Like my son said del taco has way better milkshakes you can taste the ice cream in them at least. If you were like us craving a good milkshake I recommend not coming here for one or you too will be very disappointed. read more

So I came here for their $2.99 semi-annual burger day a few days back which I normally go to the Long Beach location for. I just happened to be in the area but getting noticed to be served was not quite the same here. I didn't mind the wait 40 minute wait here, it was the wait after me and my daughter had to endure after we sat down at the counter and going unnoticed for another 15 minutes before Alex (Who was great) finally took our order. The three people who happened to be in front of us in line with us also sat to the left of us (They finished their burger by the time we ordered). The people who stood in line after us sat to the right of us. (They too happened to finish their burger before we got our burger but they were 2 giant dudes). The burger and fries deal was great, (Juicy and slight char on the burger) and a great way to donate to the Ruby Dooby foundation. As for the location, I think I'll stick to the Long Beach one as parking was easier as well. Hailing someone down for an order right in the middle of the counter where servers pick up their food and serves drinks is not the greatest spot to st at read more

Ruby's Diner - Busy here - Burgers Near Me - Anaheim, California

Always a go to with family on weekends!!! Very happy to see them reopen very clean staff well prepared and attentive. Social distancing in effect inside seating first time we had lunch in the patio spacious and very clean please keep up the good job stay safe and don't forget to tip!!! read more

Ruby's Diner - Nooooooo whyyyyyyy!!!!!!!! - Burgers Near Me - Anaheim, California

Kristine is an awesome bartender. Good job girl!!! Fast service very polite Hope every bar was just like ruby's read more

The good: Sergio is a very kind waiter. In fact, every waiter we've had at this location has been great. Very clean building, and quick service. Food always tastes fresh and delicious. Specials! (In September 2019) Thursdays is a wonderful special for a burger & fries for something around $7. And I believe they have a few other special nights like buy one get one half off or something and kids eat maybe. Idk but it's worth it. We had two burgers and each got fries for under $20 on that Thursday. The bad: None that I can recall. The Bottom line: You want a fresh burger on a soft delicious bun, head here! You won't regret it. Always fresh. A TERRIFIC environment inside. During the week it's quiet and very welcoming. Nice atmosphere to have a bite and take a load off! Cleanliness: 10/10 Food: 10/10 Service: 10/10 Price points: fair Accepts credit cards. read more

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Don't be fooled by the name of the sandwich. It is not the same good old turkey sandwich that Rubys used to have. The sandwich now it's just thin turkey meat folded up and overly toasted bread. At least give options on the bread as the bread was so toasted it scraped the roof of my mouth! The change in bread for the Tuna Melt is just as bad. Not impressed with the new menu. Bring back the old turkey sandwich! PS it's not that I have a problem with change, but just make the change for the better. read more

Ruby's Diner - Roasted Turkey sandwich. - Burgers Near Me - Anaheim, California

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Best Ruby's diner we've been to. Burgers are larger and fresher than other locations. The place has a nice Americana feel. Staff are real friendly and attentive too. Definitely will be back read more

Food was delicious fast and I will definitely go back for breakfast. My food was made exactly wow I ordered it .

Chicken, tender salad minus the chicken tenders substitute fish awesome best of both worlds read more

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Lupe was a fabulous server! So attentive and kind, knowledgeable of the menu and sweet to the kids too. He also made all our ice cream sundaes with love and care. The food was the greasy goodness you expect from a diner and everything was cooked exactly how we ordered. Women's restroom wasn't stocked, so one star off, but this is an easy fix! We will be back next time we are in town! Thanks Lupe! read more

I met a friend here for breakfast. Going for something basic I ordered the two egg combo: Two eggs (scrambled), bacon, toast and potatoes. It was all good, nothing exceptional. I was a bit disappointed that the menu stated the bacon was "thick cut" but it was just standard thin bacon. Portions were large; I wasn't quite able to finish the potatoes (with peppers and onions) but otherwise my plate was clean by the end of the meal. Service was very friendly and attentive. Our food came out very quickly. As far as ambiance this is probably my favorite Ruby's location that I've been to. It's a historical building that has been restored and converted into this restaurant so the exterior is very cool. The interior is long and sleek with all the 1940s and 1950s decor including a vintage Indian motorcycle. read more

Ruby's Diner - 2 egg combo - Burgers Near Me - Anaheim, California

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The Anaheim location is just mediocre food w a lot of 50s ambiance. The staff doesn't t appreciate that they have jobs because of our their customers. Indifference is the best way to describe this place. read more

This review is strictly for this location and my most recent visit. Have been to many other locations and had no problems. The parmesan toast on my burger was completely greasy. The garlic fries I'm not sure if they do a true oil or what it was but the fries were undercooked and completely soggy need to figure out if you're going to drizzle something in oil cook it a little longer and drain them better. The staff was nice but I felt like I needed an ER after. read more

Ruby's Diner - Super burger and garlic fries - Burgers Near Me - Anaheim, California

WARNING! FOOD SICKNESS AHEAD! Eating lunch here was the biggest health risk I've taken so far. Ate the unpleasant, cardboard "super burger" with supposedly "refillable" fries. The Super burger was unapologetically gross! Only $12.99 my goodness, for twice the price as in-and-out, it was four times worse than any burger I have eaten. McDonald's is gourmet in comparison. Not to mention the havoc it wrecked on my stomach seven hours later. Please heed my warning, save yourself, enter at your own peril! I'd sooner work the 1860's grand railways than spend a lunch-in at this Ruby's. Much higher chance surviving uncontrollable TNT than a damn "super" burger. The "refillable" fries do exist but get refilled after you get the bill! And in a mini tray the size of a babies fist. Forget. It. Had to ask twice and wait 25 minutes for them. My advise: close this branch! Making people sick and work extra hard to get your promos is not a way to run a food business. The workers dress like they work in a coal mine, dirty and uncared for. No one wants to be there which is the understatement of the year. This is not to meant to be a critic, this is a plead to close this hazard down before someone is killed! Yes! Killed! It can and does happen. What did Orange County do to you to deserve paying for "death by burger"? Or are we dealing with severe mismanagement? read more

The food was great. I had the ruby burger with cheese and it was delicious. I loved the 50's feel of the diner. It has such a nice ambiance to it. There even was a car going above the booth on a track which was really cool. The service was awesome. Our server was attentive and lovely. I would recommend this place if you like good old American food with a vintage charm. read more

I came here with family for my brother in law's birthday yesterday. First off I want to say that Gabriela was a great waitress! She helped my family pick menu items with recommendations and many options. The service was also very quick and pleasant throughout. I haven't been to Ruby's in quite a while because of the pandemic, but wow was it so nostalgic! I forgot how great the atmosphere is here with the music and decor. The food was actually really good too, maybe even better than I remember, and the prices were fair despite all the price hikes as of late. Not to mention apparently on Wednesdays it's bogo 50% off burgers which was a pleasant surprise and Gabriela gave us the discount without us even knowing beforehand. Loved it! read more

Ruby's Diner - Front entrance - Burgers Near Me - Anaheim, California

They changed the menu dramatically but the last time I went and asked for my usual favorites they did serve it. Maybe they'll have a secret menu or revert back to the original great food choices. read more

Excellent food and service. We're from out of town so you have to hope you pick a good place to eat. We'd definitely go back & recommend it to others. read more

Came in for a pickup order but just had to leave a review because the sweetest older gentleman helped me (I didn't catch his name), and not only did he make sure to thoroughly review the items in my order to make sure they were correct, he also went out of his way to hold the door open for me as my hands were full. When we got home, we also noticed he had carefully written the food orders on the different boxes along with a nice note -- just wanted to say he totally made our day and provided the best service I've received for a pickup order in a long time! read more

My turkey sandwich was full of turkey, but the bread was over toasted. I'm he fries were nothing special. The service was very good and the restaurant decor was super cute. read more

Service was great and fast. The Ranch Burger was delicious and had many layers of flavors I especially liked the added avocado. My boyfriend had the seafood combo platter with cajun seasoning on the fries. The cajun seasoning was a little too salty for me but he didn't mind. I also had a cup of clam chowder which had great flavor I would say my only complaint was that there weren't enough clams but I still scarfed it all down :) read more

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Awesome food and exceptional customer service served with a smile! We got two Ruby's classic cheeseburgers for lunch. My girl got regular fries and I got cajun. First off the cajun fries were perfect. Just the right amount of seasonings. The burgers were delicious to say the least! We even got $5 off because of their Wednesday deal. We didn't even know about that when we ordered. All around great restaurant. We will be back here for sure! read more

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My partner and I wanted Brunch, but literally everywhere had a 2 hour wait. So he suggested Ruby Diner, I was a bit hesitant, but I'm so glad we went. Their breakfast menu didn't have the steak and eggs I was craving. So I opted for the Mushroom Swiss Burger at 9 in the morning. Best decision ever. Their burger is so good! It was just made the way I like, and a generous portion of mushrooms. If I'm ever craving a burger, Ruby's. read more

Great burgers, yummy shakes! Service was prompt and attentive! Will be coming back for more.

Best customer service experience with Sergio as our waiter! The food was spectacular, especially the tomato soup, the sweet potato fries, and all the shakes. 10/10 would recommend this place to anyone. It's kid friendly and the food comes out in a jiffy. My family and I came here for my nieces birthday after a day spent at Knotts Berry Farm. Best experience we could've asked for! read more

Ruby's Diner - Burgers Near Me - Anaheim, California

A surprisingly good place to meet for a casual business lunch. I'm not familiar with this mini-chain but my dining companions (both natives of SoCal) are. The building is large and has a nice sized parking lot. Inside I was greeted warmly and shown to a large roomy booth - most of the seating options seem roomy and more comfortable than your typical diner. As this was a business lunch, everyone wanted a salad (even me!), but there aren't a lot of salad choices. I ended up getting the 1/2 & 1/2 which was half of any sandwich (I chose a tuna melt) and a half salad (I went with Caesar). Both were OK. Nothing to get excited about, but not bad. Service was friendly and efficient with refills offered regularly. The menu is a bit smaller than what you expect at a diner - I don't think they offer their full breakfast menu all day for instance. But it's still a clean and comfortable place that seems to have reliable, if not outstanding food. read more

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Such a great experience to have my family with me here . The best part of this spot is the customer service, shout out to the server TICE !! He was very soothing and gave out a great vibe ! Thank you (: definitely coming back read more

Ruby's Diner - Kids toy - Burgers Near Me - Anaheim, California

Been going to Ruby's for thirty years, but the latest trips to the Anaheim location were not the experience I've had prior. We were not welcomed for at least five minutes with employees just standing nearby and talking, when we were greeted it was cold and our menus were thrown down. The waiter tried to talk us out of a request to have the bread lightly toasted, saying it won't turn out, we explained for thirty years it hasn't been a problem. We also asked for avocado instead of guac so the burger came with the toast grilled to the point it cut my mouth and it had gua. Don't know if it was the server or the cook, but this is the second time in a row this location failed read more

They say they have a gluten-free menu and they do however, they need to be more confident in my knowledgeable about the gluten-free menu, considering they're from LA. The food is great, but may be a little pricey. read more

Had a friends service in the area so we decided to stop for some lunch. Always loved the Ruby's chain of restaurants. The parking lot is enough for 30-40 stalls and a few that have like a drive-in/car hop set up in front. Lighted parking lot with two handicap stalls. Parking lot was very clean. The front door has a A+ rating. The very friendly server greeted us with a friendly smile and we were immediately seated. Lot of memorabilia everywhere with posters and pictures. They even have a motorcycle on display. Approximately seating for 90 or so. Booth and table was very clean and the AC was just right. Very nice menu's (Breakfast & Lunch). Breakfast is served any time along with lunch. Menus are clean and very easy to read. Lot to choose from and a very well rounded items. Our meal was hot and had a great presentation. Everything was made to order and was correct. Our bill was sent to the table and it was reasonable. If you looking for a great place for some great food stop by. 9-15/2018 11:15am read more

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We just ate at Ruby's and really enjoyed their food. We both ordered the Seafood Combo expecting smaller portions that is pictured in the menu. We were very surprised to receive a plate with "very large" portions of shrimp, cod fish, coleslaw and plenty of french fries. The food was great and the atmosphere was very energetic. We ate in the restaurant vs the outside. We were seated upstairs and were seated within 10 minutes of putting our name on the waiting list. The price may seem a little spendy but the portions make up for it. We also ordered to their chocolate milkshake and this delicious drink. It was "delicious" The restaurant has a lot of history and reading the articles on the walls is a history lesson in itself. This is a great place to eat after a long day at the beach. read more

Ruby's Diner - Burgers Near Me - Anaheim, California

Awesome burgers, salad and chicken tenders. Cool atmosphere. Great servers. Love this place!

Although I've enjoyed the Ruby's Diner chain for years, the Anaheim location has been my long-time favorite. Why? Because it really feels like a diner, versus a restaurant designed to simply look like one. Maybe it's because this Ruby's was built in one of downtown Anaheim's oldest remaining buildings but, whatever the reason, the atmosphere's terrific, and the place just feels right. Beyond the locale, it's the standard Ruby's menu, though prepared and presented by a great group of employees. The standard diner favorites (burgers, tuna melts, fish and chips, etc) are all here. A great throwback to a much simpler time. read more

I love coming here for the milkshakes! The strawberry banana milkshake is my favorite. There burgers and fries are good as well. But what made me want to write a review about this place was the breakfast. The cinnamon roll french toast with scrambled eggs and bacon tasted great ! And above all only $5.99; Monday-Friday before 11:30am to get this deal. The only sad part from this review is that there is no more free ice cream sundae to unlock when you check into Yelp. Which is a bummer :( but other that I will still come to this place ;) Sign up for there Eclub cause you do get a free milkshake and other offers! read more

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Go to diner. Consistent quality and service. Love that they do more eco friendly take out containers. Great spot for breakfast, much preferred over dennys, IHOP, or norms. read more

We only went for the milkshake and fries but it was so much better than expected. I like the atmosphere of the place, gives the old timey feel. The waiters are super nice and make you feel comfortable. It was super good and would go there again read more

Ruby's Diner - Salted Caramel Malt - Burgers Near Me - Anaheim, California