Got a couple of free 1 hour passes from Her school…read moreFor finishing two reading logs for school... thought we would check it out... it's a little small and everything cramped together but not bad. This trampoline park is in the wal mart plaza and they open at 1... not 10am..

I took my son here for a playdate. Right off the bat, there was a Groupon. Winning! The employee…read morewas able to look it up by my name. I was impressed. The staff were knowledgeable and friendly. I appreciated it. The kids had a wonderful time. The best part, the facility was very clean and it did not smell like stanky feet. We also had some cheese fries and pretzel with fries. The fries were waffle fries and were really tasty. There were several things to do so the kids stayed busy the entire 90 minutes we paid for. They were worn out by the time we left and I was grateful for it.

I went here when it was Gravity but it seems like Rush has since bought it out. Rush has done a lot…read moreof things to the place and it is much better than Gravity was. The main staples are still there - rock climbing wall, dodgeball court, jousting, basketball, gymnastic bounce/pit, and main trampoline area. The tall towers, harnessed trampoline, gravity wall, skywalk and miscellaneous arcades remain as well. But they've added a massive amount of climbing areas, general seating, and party rooms. The kid/toddler play area is pretty massive in itself - about as big as other places' main areas. But they'll they have a massive four level main climbing area. Truly massive. They also added an obstacle course that is pretty big and nice. The party rooms look very nice as well (previously you'd just have a table on the side). Here on a Sunday and they have the NFL games on for the parents. Lol. The bad. The bathrooms are crap. Either missing doors, without TP, or without paper towels. Floors are a bit dirty looking -could use a buffing clean. As for price, get the Groupon! Do not pay full price you schmucks. We literally bought ours while at the desk.

At first I was would have left 5 stars. Customer service prior was great and even tho I couldn't…read moreafford their hefty party packages I was still able to get tickets off of Groupon per an employees recommendation. Apon arrival we checked in and signed our waivers. We had to purchase socks and at 4.99 a pair - this feels like a cash grab.. I digress. It was after lunch and we were all hungry so we ordered two pizzas. Now for $25 a pizza I'm expecting a decent sized pizza and with quality toppings etc. unfortunately our pizzas came out burnt and were very small for$25.. the staff also gave us grief about ordering another pizza because " we already had two why do we need another" words from staff. Unfortunately this really bummed me out considering we are here for my sons birthday!! I let this go in the moment because the place was staffed with just teenagers and all of them had attitudes so I wasn't going to complain to them when I doubt I would have gotten any real help. This location itself doesn't have that many attractions like the website shows the other locations having more options like slides etc. the foam in the pits were old looking and lots were torn into making it seem a bit more dirtier.. some of the courses had broken parts that didn't work exactly how it should have. Over all for my sons birthday party being held here in still super disappointed in the treatment from staff and the lack of care for the equipment there. I don't think we would recommend this place ..

Awesome experience here with our three year old grandson, who we had for the weekend. We have been…read moreto a few other indoor playgrounds, but this was, by far, the best. The main reason was the staff. They were really good with the kids and seemed to really like their job. There was a ton of activities for our grandson to do. It's one of the few times where he hasn't told me he's ready to leave 30 minutes after we take him somewhere. I really liked the ambience too. There was music playing, which provided a lively atmosphere, but it wasn't so loud that it was annoying. Every kid I observed was having so much fun. The highlight of the visit was when he decided he wanted to do the climbing wall. Because of his age, I was hesitant but he actually did very well, and the safety gear looked really secure. He loved the challenge. The entire facility was very clean, including the bathroom. We will definitely be going back! Thank you, Uptown Jungle

We have been coming to this fun place for the past few years. The kids love it a lot! There are…read morevarious different kinds of activities to play from sliding, climbing, trampolines until a ninja play. They also offer the birthday party group with the two hours or more as you wish. As a parent; I found this place is easy to keep an eye on your kids, safe and a lot of choices for them to enjoy their fun time!. This place could be very crowded during the weekend and late afternoon especially in the summer time. If you are looking for the fun spot for your kids and not sure where to go, come and check this place out!

After researching Urban Air, we decided to go all in and purchase memberships for our family. Three…read moreUnlimited memberships and about $730 later, we were excited to see if the experience would live up to everything it promised. The Good There is a lot to like about Urban Air. The variety of attractions is impressive and gives kids plenty of ways to stay entertained. Between the go-karts, free-fall ride, rock climbing walls, laser tag, elevated obstacle course, and trampolines, there is no shortage of things to do. The go-karts were one of the biggest hits of the day. Our kids absolutely loved them and would have happily ridden them over and over. They were easily one of the standout attractions and one of the main reasons we felt good about purchasing the memberships. Laser tag was another highlight. The arena is surprisingly large, and the equipment feels like what you'd expect from a dedicated laser tag facility rather than a side attraction at a trampoline park. It was probably my personal favorite attraction. Most importantly, our kids had a blast. They left excited and already asking when they could come back, which is ultimately what matters most. The Bad The biggest surprise came when we learned that some attractions included with the "Unlimited" membership are not actually unlimited. We discovered this when an employee marked our kids' wristbands to track how many times they had ridden the go-karts. Since the go-karts were one of their favorite attractions, it was disappointing to learn there was a limit on something they enjoyed so much. What made this more frustrating was that when reviewing membership options, the pass advertises "Full Attraction Access Included." Based on that wording, I naturally assumed that meant unlimited access to all attractions during a visit. Instead, it appears the "Unlimited" portion refers more to unlimited visits throughout the month rather than unlimited use of every attraction once you're inside. To be fair, there may be details somewhere outlining these restrictions, but during signup and while reviewing the membership information, we couldn't find anything clearly explaining which attractions have limits or how many uses are included. Greater transparency upfront would go a long way toward setting proper expectations. Fortunately, our kids didn't seem bothered by the limits, but it was still an unexpected surprise. The Ugly My biggest concerns involved safety oversight and supervision. The employees we interacted with were friendly and polite, but many appeared quite young, and there were multiple occasions where staff seemed more focused on socializing than actively monitoring attractions. This was particularly noticeable in the rock climbing area, where children were climbing 20+ feet into the air while attached to retractable harness systems. The equipment itself appeared safe, but active supervision is just as important. Another concern involved the free-fall ride. During our visit, the ride was out of service, but the exit gate was not properly secured. Because of this, children were able to enter the attraction area through the exit and begin accessing the ride before an employee noticed and redirected them. Thankfully the ride was not operating at the time, but it took a moment for staff to recognize what was happening. While no one was hurt and the situation was corrected, it reinforced some of the attentiveness concerns we observed throughout the visit. For a facility designed primarily for children and featuring several higher-risk attractions, supervision and securing access points should be top priorities. Overall Despite the concerns, we still had a positive first experience. The attractions themselves are genuinely fun, the facility offers a lot for active kids, and our children had an amazing time. Because we've already invested in the memberships, we'll absolutely continue visiting and will be interested to see how future experiences compare. It's possible that visiting on a Tuesday evening during the summer contributed to some of the staffing and supervision issues, especially since the park wasn't particularly busy. If I could give half stars, this would probably land around 3.5 to 4 stars for me. The attractions, especially the go-karts and laser tag, are excellent and delivered exactly what we hoped for. However, the lack of clarity around "Unlimited" membership benefits and the safety oversight concerns keep it from earning a full five stars. Urban Air has the potential to be a fantastic family value, but clearer communication and stronger attention to supervision would make the experience feel more aligned with the premium price of admission.

I took my four kids here and ended up spending close to $200. I wouldn't mind paying that if the…read morefacility was clean and well maintained, but unfortunately it wasn't. We arrived right when they opened on a Thursday morning, so it wasn't a matter of the place getting dirty throughout the day. The facility looked like it desperately needed a deep cleaning. There was a dead cockroach on the floor, many of the surfaces looked like they hadn't been wiped down in a while, and the foam pit was especially concerning--the foam blocks looked old, dirty, and in need of replacement. For what admission costs, I expect the facility to be maintained much better. My kids still had fun, but the lack of cleanliness made it hard to enjoy the experience, and I don't feel the condition of the facility matches the premium price. On a positive note- the staff was very friendly.

Good place for kids b'day parties and burn up the energy…read more Good pizza and drinks, lot of activities for kids Bike and skate ramps, scooter ramps, trampolines with obstacle course, zip lines

I visited this KTR location using my GetOutPass, and after recently visiting the newer Mesa…read morelocation, the difference was pretty noticeable. The Mesa location has a lot more gym equipment, obstacles, and activities for younger kids, while this location feels much more like an open warehouse space with fewer things for little ones to do. The skate area is definitely larger here, but overall there wasn't as much to keep my 7- and 9-year-olds entertained. There were also a lot more older teens here, which made me uncomfortable letting my kids explore on their own. Even the 6-and-under area had bigger kids playing in it, and the main wheel zone was filled with older boys riding around pretty aggressively and balls just being thrown in different directions. The biggest disappointment was the cleanliness. We needed to use the restrooms as soon as we arrived, and they were very dirty--toilet paper was all over the floor and multiple toilets hadn't been flushed. The facility also felt worn down, and some of the equipment looked like it could use better maintenance. I'm glad I was able to visit using my GetOutPass, but I don't think I would pay admission to this location. I really wish the GetOutPass included the newer Mesa location instead, as it's a much better experience for younger kids. The teens all working at the place also are too busy talking and mingling with each other...

We booked a birthday party for our six-year-old daughter and had a great experience! The kids had…read morethe best time getting all their energy out and the adults were able to sit back and relax. Brayden was our party host and he was absolutely amazing. He was so helpful and thoughtful throughout the entire event. Not only did he help us set everything up and decorate, but he was so friendly and always checking in on anything we might need. We will definitely be back again soon!

Want to tire out your toddler? Visit KTR Ahwatukee. We had so much fun during toddler hours today…read more We have been here several times this summer when it's too dang hot to play outside. Since the older kids are back in school now, there is more space for the littles to run wild. (We grandparents got a workout too!) the staff is friendly and helpful. There is a snack bar and an area to rent scooters and helmets and you can even buy KTR merch. Restrooms are clean and there is a spot to refill water bottles. Consider purchasing the 10 punch pass too. Go and have fun!

We went there for the birthday party and everyone had a blast!…read more It's open large space, easy to keep an eyes on your kids while they are playing. This place could be crowded in the afternoon so make sure go there a little early if you can, so you have more space and less people around if that something you prefer! The staff there are super friendly and very helpful. Fast and friendly service. They also have snacks counter offer if you need a little break for the kids. Overall we had a great experience and enjoyed it a lot. If you are not sure where you want to go or try for indoor places -- it might be worth checking out th is place.

Two kids jumping with socks, $59 - lots of jump space, workers that seemed to be in their own…read moreworld. Two water bottles $7 No food or drinks allowed to be brought in. The kids had fun... but we're not allowed to order food after asking THREE times! I thought that was strange... Lots of Birthday parties... they have a membership ; seemed like a good deal for someone who brings their children daily, but we passed. Must sign a waiver with all your personal information required before jumping.

We were visiting from Omaha and looking for something indoors to do. We found this on Yelp and…read morefigured it looked just good enough to enjoy a few hours. The price was $21 per kid+$4 for socks, making it in the middle of cheap and expensive. With limited options for any better price point we ended up attending. I will say, as someone who visits the Rainforest Cafe, this is like an interactive spot! I loved the whole play area. It's sky high with a ton of things to climb and play on. We have a 7 and 10 year old and both had a ton of fun. I got a play card to play some games and we got our fill of fun and burned energy by the end. It is definitely on the older side of play places, but I found it nostalgic. It was like chuck e cheese meets the wild. I would recommend it if you were looking for something to do.

After 8 hours of traveling and delays and layovers my daughter was antsy and wanted to play at an…read moreindoor playground. So the next morning we found this place. After 1.5 she was satisfied and hopes to come back, the next time we're here. They had slides, ball pits, and other games you could play for extra fees. BTW you have to buy their special grippy socks! FYI. They also have a small food court inside.