We had ten wooden single hung windows replaced. Mr Flores was kind enough to come out, examine the…read morewindows and provided us a reasonable quote. He measured our windows and asked us when we would like to have them installed. He told us that it takes three days to manufacture to spec. Mr Flores and his assistant came out and replaced our windows within a day. He hauled away our old windows, cleaned the new windows and rehung our window co rings - drapes and blinds. He also came out for a couple of hours the following day to caulk the outside of the windows and to make sure we were satisfied. We were impressed with his communication / letting us know when he would arrive, if he was running late and answering any questions we had. We ended up with ten double panes single hung windows with argon gas in between the glass. We were told that the argon helps to retain heat in the winter and keep out heat in the summer. The windows have a to tint to them so you can't see in from the outside. We were so impressed with his professional ism, his dedication to his craft that we plan to use him for another one of our homes.

I called to ask questions about window installation for my home the gentleman that answered was…read morevery knowledgeable and honest he is not installing new construction windows only retrofit at the moment therefor I will not be hiring him but I appreciate all the advice he gave me.

We hired Smart Window Company to fix and ultimately replace a sliding glass door that had become a…read moreconstant problem. The door was hard to slide, didn't seal properly, and clearly needed more than a quick repair. From the first visit, the team was straightforward and honest about what could be fixed versus what made more sense to replace. No pressure, no upsells. Scheduling was easy, they showed up on time, they worked clean and efficiently. The install itself went smoothly, and the difference was immediate. The new sliding door glides effortlessly, seals tight, and feels solid. No rattling, sticking, or gaps. Communication was great the whole time: they explained the issue clearly, walked through the replacement options, and followed through exactly as promised. If you're dealing with a sliding door that's past its prime and want it handled right the first time, this is a company you can trust.

Summary: This company does truly care about customer satisfaction. As David and Tom told me after…read morethings went awry: "We don't always get it perfect, but when we don't we try hard to make it right." I reached out to start the quote process a little before Thanksgiving and was quickly responded to. I scheduled a Zoom-based overview of the materials and services offered with David, as well as provided some information about my property and the windows that I thought I'd need to have replaced. The next step involved David visiting my home to measure each of the windows and assess their surroundings when putting together an estimate. He even brought a floor model window for me to test the ease of sliding it open and closed (it was very easy). Next, he provided me a quote for the six windows we had identified replacing, which included a Black Friday discount. The total was around $5k for materials and labor. I ended up swapping one window for another and he quickly updated the estimate for me. No pressure or need for down payment. After consulting with my wife, we agreed to move forward and the next step was for a technician to come and measure the windows to a quarter inch so that the dimensions would be sent off to the SoCal manufacturer and the windows constructed over the next 2-4 weeks. The technician also assessed the surrounding area of each window and told me what would need to be cleared to make space for the installation. Soon we got a call that the windows were built and ready to install. We were scheduled for first thing on Saturday, Dec 27, and were told that it would take most of the day but all of the work would be completed in the one day. On Saturday morning, Frank the installer arrived with another installer and got to work. We had moved lots of items away from the windows as needed, and throughout the day we saw the technicians as they would traverse the stairs and through the front door with materials, occasionally saying "hi" and just checking on how things were going. Later in the afternoon, Frank called me up for a walkthrough and then informed me he had two major problems: 1. All six windows measured were such that they required spacers around them to fill gaps that were visible on the inside. For some reason, they were not ordered initially. 2. Only five of the windows had been sealed from the outside because one window had a tree encroaching on it and they couldn't get a ladder up to seal it. Neither of the two visits had noted that. Tom was called and apprised of the situation at the end of the walkthrough, and with a new storm a few days away and one window not sealed, I went into panic mode. I emailed a full recounting of the situation to David, and began hunting for a tree trimmer to come ASAP so that the window could at least be sealed or the old window reinstalled before the rains. The next day, Tom called me and told me they were ordering the spacers and would have them by Monday, and that Frank could come and trim the tree so that I wouldn't have to pay for a separate trimmer. We ended up scheduling for Tuesday, and Frank showed up solo to finish the job. He trimmed the tree and disposed of the materials, added the spacers and sealed everything remaining. When all was said and done, we were happy with the windows and the way the company worked to make it right (and on a tight schedule). We did have to keep everything in its temporary locations for another few days, and we did have to get vocal about our frustrations, but Smart Window Company finished the job and called to check in on us after to make sure everything was good. The next storm hit and we haven't had any issues yet. The product is solid, and the company cares where it matters.

Recently I had 10 windows replaced and I am extremely happy with the results. I can't thank Steve…read moreenough for his knowledge and advice on the types of windows which of course meet new standard for egress and also look sleek including privacy windows in the bathrooms. He also accommodated my schedule as an out-of-town client. The prices were very reasonable, the installation was organized and the crew was very pleasant and professional. Hannah was fantastic with the communication.

I just wanted to update my review with additional positive remarks: It's been two years since…read moreSteve's last visit, and when a different part of our door broke (not what he had fixed years ago - that has lasted), I contacted Steve. He was very communicative and was out to fix the door within 24 hours of contact. He did a great job again. Very reliable and skilled.

An overdue review, but even months after my May 2025 installation, I cannot stop thinking about how…read moremuch I love my windows from James Price. Stop looking for the right window company. This is the one. Quick comments on major factors: Service - Karen and her team are professional, courteous, and experts through and through. Her company comes from a tremendous legacy of window installation mastery beginning in the UK. The initial quote appointment was informative and answered all the questions I had about the window purchase process, the materials, etc. Installation - The day of installation was incredibly smooth. Karen's team of three team members made the day go smoothly. They prepared the living room and bedrooms to minimize mess and they communicated clearly to each other each step to prevent error. Quality - These windows are top notch. I have reduced noise, better insulation, UV protection, and I do not know how I lived with my rackety single-pane windows for so long. The price I paid was worth every cent (and already reasonable off the bat). Thank you, James Price Windows, for making my life so much better in my new home!

Amazing work! They were able to give an amazing price and came out and got the 3 windows we were…read moreunable to open replaced with beautiful new windows. The team was great and professional. They cleaned up everything and made sure we tested each one work explanation on cleaning and details. We will definitely be using them again for the 10 other older windows we have. I highly recommend James Price!

2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

The team of professionals at this company is honest, considerate, open to questions, and deliver…read morehigh quality product. We needed an accessible shower installation for our ADU. Michael Crooks was very responsive as a company rep and everything he quoted was delivered just as he said. The quality of the shower is excellent and we love the Koehler fixtures. We chose black on white to assist those with visual deficits and really like how they turned out! The fold down seat is also a plus for those with endurance challenges! The demolition andinstallation team of Jose, Gabriel and Jairo could not have done a better job! They were timely, efficient and professional. They demolished the shower and tub one day and took away all the debris. Then, the next day, they built the frame and installed the new walk in shower exactly as we requested. They were pleasant to have on our property and we're considerate in where they set up their workstation and parked their trucks. We did have a challenge posed by the installation day with company coming to visit us... And they worked out a mutually agreed upon date that met our needs. I highly recommend this company.. ask for this team of installers! You won't regret it!!

I had recently purchased a home and needed help with two windows. I had an excellent appointment…read morewith the tech.

Don't call cornerstone unless you need product AND installation. Apparently they don't sell product…read moreunless you want to pay them to install which is fine but there's a better way to say it instead of being rude on the phone with potential customers.

Broke our sliding door and decided to replace the whole thing since we were having issues with it…read moreeven before hand. Victor responded quickly and gave a fair price that beat out the other options. Definitely a specialist who provided us with quality workmanship. Highly recommend him for any window and door needs!

Small incident this morning (broken window glass) They showed up as said ( prompt) & got the job…read moredone for a fair price & did a clean job Really recommended

After a peacock flew into our glass door i was frantic trying to get someone to replace the glass…read moreasap i called 5 companies & Gandy Glass not only agreed to come measure the glass immediately, they ordered the custom glass in one day & today they surprised me and installed it!Tim cleaned up all the broken glass etc. Needless to say I was very pleased with the service, attentiveness & quality of Gandy Glass. (They were v. reasonably priced as well. )

great job from start to finish..custom sized RV garden shower, completed within a few weeks, Pam…read morewas very communicative and Tim measured and his helper came out and did a great job, even came back out to fix a small leak that just needed more silicone.. overall AAA+++