I had my rear window replaced by Paul. When I called to schedule the service I was told that there is a warranty. The website says that there is a 12 month warranty. I did not drive the car. I came back from a trip 3 weeks after the window was replaced and it was completely shattered. When I called the phone number provided I was told that they would not replace it and was simply told, "you need to pay again". I have tried to call multiple times since that call and have not been able to reach anyone. I am requesting a refund or replacement rear window. Please respond to my message. read more

He changed the windshield for us and we are elderly couple. He changed it in January 23, 2026 and by April 2026 it was already cracked and it is not our fault. His website states "12 month warranty," and on the phone he stated "lifetime warrant." Nonetheless he told us he will charge us again, we offered to send him the photos and wanted to see if we can reach a solution and if he see if the fault was in the glass he installed or the way it was installed, he was so rude and disgusting to us he said " F**k You" to us. We were extremely hurt and my wife was having chest pains. It was so unprofessional and hateful behavior he displayed. read more

I used Safetech Auto Glass previously, and they did an outstanding job. I recently used them again, and wow! What a big mistake. I had 3 vehicles that had windshield damage, and they did a bad job. I recommend that you do not use them at all. read more

After a morning of surprise three window broken from vandalism, Paul with Safetech was awesome making himself available late in the evening to do the repairs. I would highly recommend them to anyone in need of glass repair. I hope I don't have to have my car vandalized to utilize their service in future...but if I do, I'm definitely calling Safetech Auto Glass first! read more

This is the second time we've used this company. Our mistake! While they are reasonable and fast, you do get what you paid for. The first time the lining around the windshield stuck out and the wipers never worked well after the installation. This time there was broken glass all over the car and the street which he said I needed to sweep! I spent 30 minutes sweeping it, then had to vacuum the entire car! He made no effort to put down a tarp to catch the glass when removing the smashed window. Also there are still broken bits in the door that rattle whenever you open it. Very bad work and no effort to clean up after himself. Will not use them again! read more

Windshield Was Smashed Thursday Night Via Thick Ass Branch. I Called Him Saturday And It Was Replaced And Fixed By Monday Afternoon. It Was Quick And Simple And Actually Not 2 Expensive. Super Friendly And Fast. Those Are Rare To Find Now A Days read more

Used safetech for BMW 5 series windshield replacement and could not be more satisfied with the service I received for Paul at Safetech. Made himself available the next day and did an excellent job in very little time. I will recommend Safetech as the best choice if you need auto glass repair or replacement. read more

Safetech's service was excellent from start to finish. Paul the owner spoke with me over the phone we set an appointment and he was right on time bringing the windshield repair to be done at my home. I have a Mercedes sl 500 that had a chip in the windshield. I keep my car in pristine condition. Paul came out and fixed the chip you don't even see where the chip existed before the fix. Safetech was honest, very price competitive and performed a flawless windshield repair. Great company. read more

Paul literally came to my rescue when I accidentally backed into a parked trailer and smashed the rear window on the hatch of my Toyota RAV4 the evening before we were to go to the beach! I was so grateful he had the time to fix the windshield so that we could get to our beach holiday on time. He was very transparent about pricing and helpful in explaining the damage as well as the solution. Great experience with Paul and Safetech! read more

Excellent service, you won't be disappointed!Thank you Paul came to our residence and took excellent care of us with the vehicle windshield replacement read more

I had a cracked windshield for few weeks and finally got time to call around. When I called Safetech they called me back in few minutes with a quote less than others and did the work on the same day. I was very pleased with the quality of work and also functionality. They called me and said 30 minutes and they were there 30 minuets later. I definitely recommend them and will use again. read more

Safetech Auto Glass - Auto Glass Services Near Me - Bethesda, Maryland

Excellent service replacing my windshield for a quite reasonable price, and very quickly too. Paul clearly is an expert, does the job with no mess whatsoever, and is a gentleman. Highly recommended. read more

My front winsheild was broken and needed to be replaced, after insurance authorization, i contacted Safelite and they made arrangements to replace at my workplace. After 8 days wait, the day before the appointement,they called and said that they can not do it at my workplace and i had to take it to their shop ( as if they could not have called me sooner), nontheless I made another appointement with them and after another week or so I droped the car at their shop, they said it will take 3 hours, when I went back to pick up my car after 3 hours, the work was not done and they said, the wrong windsheild was ordered !! and then I decided to take the car elsewhere. I do not recommend Safelite to anyone.BTW their bethesda location receptionist,had the worst attitude and was very unprofessional as well. Stay Away! read more

Car had a long crack so i had to get a windshield replacement and mannn did this guy do a great job with the replacement and some little other things. Great experience my guys been doing this 15 years and he showed the work ethic of a veteran. I believe Parham is his name. read more

Absolutely Terrific & Honest Service - Our Volvo needed to have its windshield replaced due to a crack and a leak. We are working in Spain. The car is at our father-in-law's house in Bethesda. After receiving a $975 quote from the Oursman Volvo, I decided to search around to find a quality replacement professional in the Bethesda area. I read the good reviews on Paul at Safetech Auto Glass and called him. It was on a Friday. He made it to my father-in-law's house within 2 hours with the new windshield, but due to incorrect information I provided he called me to let me know that a different style was needed. I gave him the approval to get the different windshield and he returned within an hour to do the install (in the rain no less). Then he texted to me photos of his work -- I don't think he knew that I was in Spain, so this was even more helpful. What a great guy. Very communicative, professional, fast. We had a neighbor look over his work, and he was so impressed as well. read more

They replaced the windshield on my 2020 BMW X5. In doing so they left unclicked the lane departure camera and pinched the wires that attach to it. Now I have to replace the lane departure system and the windshield. When I called to explain what happened with my car and get any potential solution from Safetech, they blamed the BMW service for purposely damaging the wires to try to sell me parts. read more

Great service! Scheduled the repair two days prior and they accommodated my schedule. Came to my house and installed the new windshield in less than an hour. Will use again next time. read more

Excellent in all respects. Low price. Pleasant/Courteous. On time; same day. Installed at my home. Quality work. Recommend without reservations. read more

Called Paul at Safetech this afternoon and after getting quotes from other vendors and the delay of potentially renting a car for at least 1 day, this was a lifesaver. He was very accommodating with providing a quote over the phone, and could get my window fixed the same day. I would highly recommend Paul at Safetech. Thanks. read more