The owner is SO MEAN!!!
Our server even apologized and said, "you should try working here..."
So here's the story: We first saw this place on Instagram and were excited to see a new business in our area.
The place is cute. The staff is overall helpful. The food was fine.
It took awhile to get our order placed, but that's understandable because this place is brand new and pretty hyped right now. There were four of us, and we ordered garlic knots, meatballs, Caesar salad and four slices of pizza.
We liked it over, overall. And when the waitress came back to ask if we needed anything, my husband and I asked if we could get another slice of pizza. Seems normal, right?
I so wonder what was going on in the kitchen in the next 10 minutes....
Out of nowhere, the owner (at the time we didn't know it was the owner), came up to our table, eyes bulging, and said, "You need to put your full order in at once! It'll be 15 minutes. You can take it to go, but we need this table." We told her we didn't know we had to put in our full order at once, and she just said sorry the waitress didn't tell us. I will say, it was weird no one ever asked us if we wanted another drink during the meal. I guess that's why? Weird that you don't want to sell more of your product. Seems like a bad business model...
I was so shocked. It felt like we were getting a lecture from the principal. We were halfway through our meal. Our friends were still eating. We'd been at the table for only about 20 minutes, after waiting for 20 minutes for a table. And there were only two other people were waiting for a table at that point.
So, we of course canceled our extra slice. We didn't want to take their food to go in 100 degree heat, right? Not to mention, we weren't headed home... Fine.
The server was really nice about it. Came over and apologized so much. We decided to stay until our friends finished.
For the next 5 minutes, the owner kept staring at my husband and friend (on the other side of the table as me), which seemed like she was trying to intimidate them.
Then suddenly she comes to our table to give us water. That's when I realized she is nuts...
She asked my husband if he wanted any water, and he said he was good. Simple enough.
She refilled both our friends' waters, but I also declined a refill. She ripped both of my husband and I's water glasses off the table in a huff and said, "I'll take these away so I don't have to bother you anymore." Huh?
Then we left. I guess she got what she wanted... She could turn the table and be rude to someone now.
Honestly, it was kind of sad. Instead of the owner stopping by our table to check on us, she made us feel really unwelcome. We were expecting to have a nice time supporting a new local business.
We will never go there again.
Horrible. read more