For reference, I was only a TEENAGER when I wrote the following: I went back to this place after the owner, Ben, asked me to revise my previous review and played the "the nail techs haven't seen this review yet" card. I was hopeful, coming back, expecting a more satisfying experience than last, but that was not the case. I won't go into detail in case my review will be asked to be taken down again. Long story short, Salon 815 never seems to be prepared for walk-ins. I do not want to continuously hear "make an appointment". If that is the case, please label this salon as appointment only. The wait time for a walk-in is ridiculous. Not only that, but the colors are very limited (for gel). 2 stars for the nail techs because they are extremely kind and mean well. I know none of this is their fault. I just think the salon as a whole could do a lot better if they really want regulars. But there are a lot of other and better options in the West Portal area if you feel the same as me. Don't let the fancy interior fool you! read more

Salon 815 - Here you go! - Hair Salons Near Me - San Francisco, California

I hadn't had a haircut for an absurd amount of time. My hair was down below my beltline, dry, shapeless, heavy and wispy at the same time. Several inches lighter, it's now gotten back it's spring. Thanks, Ashley, I won't wait so long for the next visit. read more

Salon 815 - Curls and curls - Hair Salons Near Me - San Francisco, California

I just left Ashley's chair and I left feeling like a barbie doll. I have long hair and I asked for curtain bangs and long layers and she did it so quickly. Definitely gonna be my new go to. Also a super clean salon. read more

Trusting a new salon with your hair is always nerve racking and unfortunately I did not have a great experience. I walked into Salon 815 only to be told my appointment was next door at Bloom which is a blowout only place. This was not communicated in my appointment notice or anywhere online. Nothing horrible just an odd first impression. Next, I was greeted by a friendly front desk person while I waited for my stylist, Serena. At first, Serena was cordial asking my name and shaking my hand. I sat down in her chair and she didn't say anything so I just started describing what I wanted to do with my hair. It's not what she said but how she said it. I asked for two inches and she immediately was like well if you want that much off it'll be more like 3 inches in a pretty sharp tone. Then, she starts calling my current haircut disjointed and says it doesn't look good. This was loudly enough so the people next to me could hear what she was saying. After that she goes on to just nit picking my hair and saying how damaged it is. The rest of the haircut is awkward and I am just quiet at this point because it's embarrassing to have someone pick you apart like that. Overall I felt embarrassed and vulnerable after my haircut. You go to the salon to feel good about yourself not to be picked apart. There are kinder and softer ways to say things. I think this may just be her personality but even so, it's a pretty rude first encounter with a customer. She came off as patronizing and demeaning. While this does not reflect the salon as a whole, it does reflect their choice in how they service their customers with what stylists they choose. I hope both Serena and this salon do better next time but it won't be with me because I will not be going back. Ben, the owner was kind enough to reach out and remedy the situation. Updating review to 4 stars based on his response. read more

If you're picky and want stunning color, book an appointment with Krista S. Moving from a high-end downtown SF salon to West Portal, she is the reason why I go to this salon. Krista brings top-notch skills to our neighborhood here in West Portal. She excels at managing my thick, 70% grey hair, delivering stylish, cool-toned colors that look natural for a dark brunette (now going grey) like me. My hair tends to run on the warmer side and she's technically savvy when it comes to balancing and removing the brass. But what really makes visits special is her ability to make time fly by with her engaging personality. It's rare to find someone who combines professional expertise with such a welcoming atmosphere. Highly recommend booking an appointment with her for anyone seeking quality hair color. She is what makes my visits to this location a pleasant salon experience. *Heads up: booking online is done via Salon 815 but Krista works at Bloom. This can be confusing if you're new (that's on the owners not Krista) so just a heads up that when you get there go to Bloom and you'll love her!!!! Thanks Krista! P.S. First two pics are before (brassy, grey peeking through my roots) and last two are after. read more

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I got my haircut with Janina and she's is so meticulous and great with scissor. I love my new haircut! Definitely coming back to see her again next time when I'm visiting the Bay! read more

Barbara gave me a sweet medium bob this week, and it's just what I wanted! She has a sweet and welcoming demeanor. Upon my arrival, she showed me to my seat, and to where I can place my belongings. Then she washed my hair in a comforting warm temp (A+ for the hair wash, because she didn't tickle my ear w water nor did she splash water on my face). She's very detail oriented, and spent about an hour cutting my hair. She noticed the photo I gave her had bangs, which I'm not a fan of. So she gave me longer "curtain bangs" so I can achieve the look, and still be able to sweep it behind my ears and out of my face. After the haircut, Barbara even gave me tips on how to blow dry my hair so I can maintain the style! I'm very satisfied w my cut & so happy to have found my new hairdresser :) read more

You know when you get a mani / pedi and can't stop looking at your nails? Yeah...that's me! I went to see Tina at 815 and she was awesome, funny and an amazing nail tech. We did dip Powder with almond shaped tips. Very fancy for this boy mom. read more

Salon 815 - Powder nails - Hair Salons Near Me - San Francisco, California

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Annabelle is the best hair stylist she knows exactly what I need She did an Amazing color style fir my daughters wedding tomorrow

Love Annabelle don't hesitate to make a appointment if you want t look fabulous she is the best read more

Salon 815 - Love Annabelle - Hair Salons Near Me - San Francisco, California

I have finally found my hair person. I made an appointment and got lucky with Ashley to cut my hair. She was so easy to talk to and get along with plus she did my hair exactly how I imagined and wanted. I definitely suggest making an appointment. It's nice having a person to do your hair that is trustworthy plus has great conversation skills. Thank you Ashley! read more

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I'm revising my prior review.. I was contacted immediately by the salon, offered another appointment, and Katherine and Vicki where both wonderful and easy to work with. I very much appreciated their listening to my input .I had a good time, a lot of laughs and will definitely go back. read more

I truly couldn't recommend Ashley Ross at Salon 815 enough. I have baby fine blonde hair and have never found a stylist or colorist who understood my hair needs better than Ashley. She's clearly an expert, no BS, and so talented. Came to her for a second time for a partial and cut ahead of my wedding, and won't go to anyone else! Couldn't be happier! read more

Don't waste even your time booking an appointment here. The worst salon ever. I booked 3 appointments with them, the first one was for haircut and highlights and 5 min before my appointment they canceled it on me. On the same day I booked a haircut appointment for my husband and as soon as he got there they said the stylist I booked it with doesn't cut men's hair (didn't have men's haircut option on the online booking). I wanted to give them one more chance and I showed up to my nail appointment and guess what, nobody was there. The door was closed and they didn't even picked up their phone. Terrible terrible place and customer service. read more

So Fresh and So Clean Clean! New Fall Do thanks to the marvelous talent of Marlene @salon815sf Marlene really took the time to make my hair look and feel fabulous. I was looking for a place that could do both an undercut and curly hair haircuts. I had only been to Salon 815 for my nails but decided to call. I called a handful of barbershops but no one could do both an undercut and also be confident with handling curly hair. Salon 815 suggested Marlene and I'm SO GLAD they did!! Marlene was very attentive to detail and design! She really knew how to do a versatile complimentary cut for my naturally curly hair. (Even to the point it of it looking fabulous when styled and straightened). Extra plus is her kindness! While I was getting pampered, the rest of the staff was SO SWEET to my daughter as she was getting her nails done too :) Thank you Salon 815! read more

Salon 815 - Hair Salons Near Me - San Francisco, California

After two visits to Salon 815, I have found the stylist who understands my hair and me. Krista Schiermeister is incredible. I had a exceptional experience with her and left feeling like a million bucks. I can't wait for my next appointment with her. read more

I took my daughter here for her first haircut and Max took great care of us. We had a haircut outside , which was amazing. She absolutely loves her new haircut ! Thank you so much again Max! read more

Salon 815 - Hair Salons Near Me - San Francisco, California

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After going to countless salons in SF, I'm happy to have found Barbara who does amazing work on Asian hair like mine. I've been seeing her for bi-annual hair appointments for about 3 years and have been asked by friends and strangers where I get my hair done and I don't hesitate to rave about Barbara. She spends as long as it takes and is very detail oriented, knowledgeable, and a perfectionist. It is miraculously not brassy after 6+ months. Thank you as always! read more

Salon 815 - Hair Salons Near Me - San Francisco, California

Long over due review as I have been going to this salon for 3 years. I started out with Max, I was new to SF & has no idea who to trust coloring my hair. I saw all the great reviews about him & he really didn't disappoint. He really knows what he's doing and you can tell that by the time you walk out. Max is constantly booked so it became hard for me to see him but one time I called, he recommended I try Marlene who was a new addition to the team & I said yes! So glad I did because I was her very FIRST client over a year ago & I am still religiously seeing her every month to do my hair. I have never been so in love with my hair color & happy with my stylist. I go to see Marlene before every important event & she always makes me look like great. There were a few times I wasn't satisfied with the outcome & they were quick to rebook me and redo my hair until I was happy with the results free of charge! Great place with very talented hairstylists that can work with different hair textures. read more

Salon 815 - Hair Salons Near Me - San Francisco, California

This review is for Misa Miry (eyelash extensions) and pedicure with Annie. Love Salon 815 location! It is conveniently located right at the West Portal muni station. There is metered parking around too. I spent sometime after I got my services done to walk around and check out the West Portal restaurants and shops. Miry does an amazing job on eyelash extensions! She's so good at her craft! I was referred to her by one of my colleagues because I had asked her where she had gotten her beautiful lash extensions from. I must say from the moment I met her she has such a sweet, welcoming way about her. This is my 2nd time getting my lashes done with her. She accesses your needs to what will work best for your eyes and lifestyle. She takes her time and wants you to be satisfied. I feel so comfortable and at ease with her that I feel asleep! This does not hurt at all and she also gives you full instructions how to care for your lashes. I would recommend her to anyone wanting to try lash extensions. She's such a wonderful energy I will keep returning to Miry for my lashes! People keep asking me where I got my lashes done! Make an appointment! Afterwards I got a pedicure with Annie and my toes looked like candy! Yay for Salon 815! I spoke with Max about hair services too. The vibe in this salon is so chic and everyone is very welcoming. I'll be back! read more

Salon 815 - Lashes by Misa Miry! - Hair Salons Near Me - San Francisco, California

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My stylist had moved out of the city at the start of Covid. Which left me without any stylus for quite a while. When it came to searching for a new salon I looked for cleanliness, the stylists ability to listen to my needs, and the over all environment of the Salon. If I may add, I am super picky with my hair. I tend to walk into hair appointments with a slight anxiety attack because I'm never confident that the stylist would get it right BUT this place is totally different. Maxwell is one of the most sweetest guys You'll ever meet. He keeps a conversation going and always does a great job with my haircuts. Such an awesome guy, I highly recommend! read more

I always come to see Tina for my acrylic needs! I can count on her giving me the exact look I'm hoping for, and she's also super funny and easy to talk to. Everyone there is really nice and personable, I don't ever feel like I'm being shuffled down an assembly line like I have at other salons. It's also super easy to book online in advance, but note the prices for nail services can differ based on the length and what polish you choose, so ask about pricing for the nail you want before you get started to avoid confusion. read more

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Thank you to the manager for making it right. I appreciate it. Also, shout out to Ashley, the stylist.

Everybody's different, since I went to this salon based on good Yelp reviews. But unfortunately, I didn't have a good experience. I was kind of ordered around rather than being warmly welcomed, the hair wash was hurried and luke warm, and the hair cut was not skillfully done. read more

Metered Parking on the street and metered parking lot behind the Salon. I see this place all the time when I go to Submarine Center lol. It's difficult to find a place my mom likes. She usually goes word of mouth, referred to her by friends. Over the last 25 years, my mother never has anything nice to say about anywhere we've gone to. So I showed mom pics off this page. I said it's close by to where we live. She was down to try. 84 years old(she won't read this lol) and she is very critical. This was the first time she came back smiles and good things to say. Mom received touch up and highlights from Max. He did an incredible job keeping my mom looking like she's my age. Mom said she enjoyed speaking to him. Very personable. I met him and he's very nice. Max took a picture so I won't post my mom because she's be mad if I did anyway lol. Give yourself the right care if you're looking for a new place. I'm glad to have found a place my mom wants to go back to. read more

WORST experience of my life!!! Please don't waste your time and money booking an appointment at this salon. They ruined my hair and they didn't bother trying to fix it. I tried to call and email them many times but never received a response. Terrible costumer service! read more

I have been going to Max for 3 years now and his attention to detail is outstanding. Max has always taken the best care of me and my hair! He has the best product recommendations for hair care and I always leave his salon happy. I was hesitant to donate 14 inches of my hair but with Max's creativity, my end result was better than I could imagine. He has gone above and beyond to help my family achieve the hairstyle we've always wanted. Thank you so much Max we all love you and your salon! read more

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I just got a great haircut from Sergio! It was my first visit at the salon and the first time meeting Sergio. I explained to him what I want and don't want :), he listened patiently, and gave me exactly what I was looking for. I have short hair and it's really hard to find someone who would give me a haircut that matches my expectation. I didn't want to look boyish nor to have it trimmed too much. I totally recommend Sergio, also everyone there was super friendly and helpful. read more

My 10 year old son just got one of the best haircuts ever. Max did an amazing job and was super great with my kid. Will absolutely bring my older teenage kids to Salon 815 for their haircuts. Super convenient location, beautiful lighting with chill vibe and amazing staff. read more

I stopped by here on a whim because I had 30 minutes to kill before picking up my little one from school. I had to take advantage of my free time and decided to walk-in for a manicure. The lady (Anne) who helped me was very helpful and nice. I quickly selected my nail color and she was able to get me in and out of this place within 30 minutes. This was perfect because I had enough time to grab lunch and make it in time to pick up my little guy from school. The place is clean and well kept and looks newly renovated. They have a great selection of colors and have nice spa chairs for pedicures. I didn't get to try it out because I didn't have time for a pedi but will definitely return. I didn't try their hair salon services but definitely recommend their nail services. They're attentive, clean, have a great selection of nail colors, and service is great. I paid $13 for a mani on April 2016 which is definitely a decent rate for the area. I'll definitely return. read more

I didn't feel like driving all the way to San Mateo today to get my nails done, so I called my old go to nail spot in the city. Hair & Nail Caberet is no longer; it was sold and looks like it got redecorated! It's so grown & sexy in there now. I love it! Ugh- totally forgot to take pics of the place. Cute, cute! Pleasantly surprised to find that the same sweet nail technicians still work here. My nails are fantastic; ask for shellac nails! read more

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I'm so in love with my hair, Sergio did an awesome job! I have heavy curly hair so he gave me some long layers and now my hair feels really nice and light. My hair had some damage so I was expecting to get quite a bit chopped off but the layers gave me the perfect amount of length :) I'll definitely be coming back next time I need a trim! read more

Salon 815 - Hair Salons Near Me - San Francisco, California

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Found this place on yelp yesterday, called and was able to get an appointment for the same day. Parking was a little difficult, so next time I'l probably hop on the Muni or take an Uber, but so in love with the salon. The staff was super sweet, there was only 2 ladies working at the time but they were able to manage multiple customers, answer the phone and give wait times to customers walking in all while doing an amazing job. My acrylic nails were borderline deteriorating but somehow the lady was able to give me a fill and make them look like a new set. It cost about $28 which I thought was very reasonable, given the location and how cute and well put together the salon was. So glad that I finally found a new go-to salon, but I would definitely recommend making an appointment first since they get busy pretty fast. read more

Salon 815 - Wish I had a before photo, but these are my nails after the fill ($28) - Hair Salons Near Me - San Francisco, California

Love this location, Max the stylist is great and always takes good care of me. He gives me great suggestions on hair health tips. His work remains consistent throughout all the hair styles I've requested from him, and I'm always happy with the outcome. read more

Salon 815 - Hair Salons Near Me - San Francisco, California

I love Max, he's been doing my hair, my daughter and my husband's hair for years. After being told my whole life that I could never be a blonde, I'm a blonde. My husband thinks he's having an affair. My daughter who has almost black hair has red tips and thinks she's the coolest thing in NorCal. He maybe the most talented colorist I've ever met and he's also a great guy so I look forward to my appointments. I love the new place, great location, parking, quiet, comfortable. Like getting my nails done at the same time. read more

Salon 815 - This is the new color, completely different and everyone loves it! - Hair Salons Near Me - San Francisco, California

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I had a great experience with my first visit to this Salon. Staff was very friendly and nice. The stylist was very thorough and gave me a great haircut. I will definitely recommend this place. read more

1st time here and the positive YELP reviews are on point. Max provides great service and he loves what he does. He is committed to client satisfaction and it shows with his passion. I am particular on how I want my hair cut, Max came through 1st time around. read more

Marlene fixed a horrible haircut from another salon down the street and Its absolutely beautiful. Marlene is lovely, intelligent, and talented. My boyfriend also received a haircut (from Max) that he adored and has grown out beautifully. I highly recommend. read more

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Walked in for a manicure/pedicure. The ladies were friendly, I really liked the massage chairs and was generally satisfied with the results - so why not 5 stars? Below are some items that did not make it a 5-star experience: * The water in the foot bath was too cold. When I was first asked to put my feet in the foot bath, I immediately pulled it out. She asked if it was too hot, I said no too cold. She put up the hot water, but by then it was mostly filled up with cold water. * I could have used more scrubbing on the soles of my feet. * They didn't buff my toe nails - I didn't realize till I got home. * This one is not specific to this salon, but I feel like a male manicure/pedicure should always be a little cheaper than women's, since men don't get their nails painted (generally). The positives of my experience were: * They accommodated a walk-in. * My fingernails look and feel clean and shiny. * The ladies were friendly and efficient, I was in and out in no time (though I wish they took their time during some parts). read more

I made an appointment here because the lady I usually see was unavailable and Sunday was the only day I could come in. I had a good experience here. The lady who helped me did a good job and was really nice. My only complaint was that it felt a bit rushed even though it was a slow day. If you're looking for a good ManiPedi and you want in and out in ~45 minutes, check out this place! read more

Salon 815 - Manicure! - Hair Salons Near Me - San Francisco, California