l've been coming to this salon for over a year, which is why it's disappointing to change my…read moreoriginal 5-star review. I used to recommend this salon to everyone, but after multiple negative experiences with different lash technicians, I can no longer do that. My first issue was with Anouka. During one of my appointments, she used an excessive amount of lash adhesive, causing my eyes to burn severely. I lost my vision temporarily and had to go to the emergency room for treatment. As a result of the irritation, I developed a rash on my eye that I'm still dealing with. Two weeks later, I returned for a refill and decided to book with a different technician, Uka, hoping for a better experience. I specifically requested a volume cat-eye set, but what I received was a very basic set that looked nothing like what I asked for. I paid for a 160-piece volume set but was given what appeared to be a 120-piece set instead. At this point, I've had my lashes done by nearly every technician in the salon. Unfortunately, my experience with Emma was the worst from a customer service standpoint. I scheduled with her multiple times, and she was late to every appointment. After repeatedly waiting, I politely asked if there was any type of discount oraccommodation because of the constant tardiness. Instead of addressing my concern professionally, she told me to "fuck off" and get my lashes done somewhere else. After over a year of being a loyal customer, I never expected to be treated this way. Between the injury that resulted in an emergency room visit, receiving services that didn't match what I paid for, and being spoken to so disrespectfully, I can no longer recommend this salon. I hope management takes these concerns seriously so other customers don't have similar experiences.

Still great New location with great parking . Love Emma and…read moreshe's so fast ..........................

Anais is the BEST LASH TECHNICIAN in LA and probably the world. My monolided eyes and short lashes…read moreare not the easiest to work with... but Anais' attention to detail and precision have me looking/feeling my best after each session. Every set she creates is customized to perfectly complement my eye shape and style preference, whether it be a subtle natural look or full-on glam. The even greater part is, she's a wonderful human being to spend 3 hours with as she beautifies my lashes. She's wam, attentive, kind-hearted and hilarious. I promise you... Anais is the best of the best in the lashes/brow beauty world and she'll literally change your life for the better. The Iris + West studio is clean, relaxing and beautifully maintained. They only use high-quality products that keep lashes healthy and long-lasting. Their whole staff is wonderful and incredibly passionate about their work.

Incredible service, immaculate attention to detail, peaceful and inspiring setting. I almost wish…read morethey offered more beauty services bc it's clear they're not only exceptional in the services they're offering but how to run a successful business. Originally booked an appointment for brow shaping and brow dye + lash dye but had to cancel because I got sick. Amanda reached out personally and helped me reschedule. I haven't had my brows shaped for years and was basically like, "natural-ish but more put together" and despite my vague mumbling the end result felt like it couldn't have been more flattering if it tried. Amanda is subtle and precise, she knows how to accentuate your best features and is graceful and swift. Some people can just read a vibe and have the craft to get it done. Could not recommend enough.

Beautiful nails! I wish I remembered the name of the lady that did my nails, maybe Anne? But she…read morewas so sweet and did a lovely job on my manicure/pedicure! I don't live near here, but I'll be sure to stop by and get my nails done if ever I'm in the area!

I've always loved coming here but only if Wendy does my nails. Everyone else always makes me bleed…read moreand/or does a bad job. Wendy is super tentative and always confirms with me the color and shape before moving forward with the rest of my nails. I try to make an appointment with her every time but I always get "just walk in" and I end up waiting a good amount of time for Wendy to help me. Cash only. Parking: metered street.

Sabina is amazing; I highly recommend for brow + lip combo. The service is fast, and she always…read moresculpts my brows perfectly. I've been coming here for about 3 years now, and I've never had any complaints. Parking isn't great, but it's worth it.

Sabrina took me in before closing time today and she help shape my brows after a disaster last…read moresummer. She arched them back as much as she could and helped salvaged and cleaned my brows up. Thanks so much it was my first time here and she has made me gain trust with my brows here (:

I had my first eyelash appt at Peniel with Anna and it was such a great experience! She was…read moreextremely attentive to detail and listened to what I wanted with great care. When we were doing my lashes, I could also tell she was being very careful and making sure to really show each lash off. Usually my eyes sting a lot after getting my lashes done but I didn't feel it that much today. I think I'll definitely be coming back !!! The only downside is that they don't validate for parking but I was able to find plenty of street parking around the building. Their instructions were also thorough so it didn't take too long to find ! Highly recommend this place and the lash tech Anna (:

************UPDATE******************* The day I got my…read moreeyelashes done my eyes had a slight reaction to the glue. Right when she finished and I opened my eyes it felt like a slight stinging sensation. Once the glue fully dried it stopped. I got them done Saturday and it is now Monday. My eye is still irritated and pink. I messaged them my concern and am now awaiting their response..... Outstanding customer service. The lady in charge actually called me to check in and she's been checking in on me periodically. The redness went away and my eyelashes look amazing. She was very professional heard me out and offered removal service.

Zoë did my first lash lift and I love my lashes! It's been 4.5 weeks and they still have a good…read morecurl. I gave 5 stars not only for her work but for being so accommodating. The original salon I had booked my appointment with had moved and didn't notify me. I missed my appointments for going to the old address and I was going on vacation the day after. Luckily the location was still a salon, I explained my situation to a nail tech and she called Zoë.

I had a great experience here with Zoe. This was my first time getting lash lift and I'm so happy…read morehow they look now. She has a comfortable and welcoming suite. Very professional and knowledgeable! I'm so happy to have her do my lash. I spend less time doing makeup each day, I don't need to apply mascara to make my eyelashes stay curl. Love my 24/7 lifted eyelashes!

Love the quality of the lashes! My tech has the most gentle hands and it went by fast. It only took…read moreabout 1.5hrs for a full set and there was no burning at all. When I had them on I couldn't even feel them. She did them beautifully and I've already had 2 of my friends try this place. Great spot and it's only a tad bit more pricey but you get much better quality lashes

I moved from Norcal to Socal recently and have been on the hunt for a new lash technician. My first…read moretime coming here was a month or so ago, and I had booked with Vicky then - she did a beautiful job and gave me exactly what I wanted. My lashes lasted me 4+ weeks! I came back and booked with Yoly and was equally pleased with the results. Both gals did an amazing job. I'm so happy with the consistency & quality of work provided here, and look forward to coming back as a regular customer!

I've been here twice now. The first time was a few years ago and it was my first time getting lash…read moreextensions, so I wasn't really sure how to rate the experience. But now I've had my lashes done at many places and I recently returned to RedKelly. It's easy to make an appointment online, which is very important to me. Also their suite is nice with a beautiful view, quiet space - it's very peaceful. Most importantly, they do a really nice job with the extensions. They didn't try to up-charge me when I showed them a picture of what I wanted. They were quick and the results were spot on. Plus I haven't had a single lash fall off in the first week, which is rare. It's not cheap! But it's in line with other DTLA salons and the result is worth it.

Extensions and brown lift! Moung is the best in the biz. She ia very kind and will.makw any…read moreadjustment you need. She has thw softest lashes!

I can't say enough wonderful things about Bright Star Lashes! Linda, the owner, is absolutely…read moreamazing. She is professional, incredibly skilled, detail-oriented, and truly cares about the quality of her work. The space is always clean, comfortable, and welcoming, and I always feel like I'm in great hands. My lashes come out beautiful every single time. You can tell Linda takes pride in what she does and genuinely cares about her clients. If you're looking for someone who is talented, professional, clean, and consistent, I highly recommend Bright Star Lashes. Linda is the best!

I came here and got the "wet set" lashes from Rose. The location is very easy to find, as it's…read morelocated in a strip mall on Central Ave, with a large parking lot. There were plenty of spots available as well as ample street parking. The location is upstairs on the second floor. I was greeted as soon as I walked in and since I was early, I took a seat on one of their plushy chairs in the waiting area. I then was brought into a room, where I could put my items in a box below and laid on the comfortable bed. Rose did a great job of explaining to me what the wet set was and I was excited to see it on my lashes. I fell into a zen for two and a half hours and it was so peaceful. Time went by very quickly and before I knew it, I was shown my gorgeous new set of lashes. Rose did such a great job of ensuring it looked great with my eye shape. I always worry that the lashes will overtake my eye, and she made sure they didn't! My eyes have really been popping! I was also glad that the glue didn't irritate my eyes, as it's been an issue at some places I've been to in the past. Rose also did an excellent job of explaining the aftercare and showing me how to brush them properly. She was so sweet and accommodating. She even gave me 3 spoolie brushes to take with me! I highly recommend this lash studio!

Oh Natalie is a dream to work with. The vibe of her studio is so warm and fuzzy. She's so cool…read moreand she's SO GOOD. My eyebrows looked AMAZING walking out of there. She's a true artist with what she can create out of nearly nothing! I'm so tempted to go for microblading so I can look like that ALL the time - well at least until I have to redo it. She is so skilled and fun to hang out with. I have found my brow baroness!

I had the BEST time with Natalie. She is so kind and open. I have never gotten an eyebrow…read morelamination, so I had lots of questions and feelings. She made me feel super comfortable and excited. I didn't know what I wanted but she managed to make my eyebrows so beautiful! She explained everything throughout the process. I also was interested in an eyelash lift but was afraid I would freak out. While my eyebrows were curing, she took the time to show me what the lash lift process is and put my mind at ease. She did such an amazing job. I look forward to my next appointment where I'll plan to get eyelashes and eyebrows done!