Had a nail in my tire, causing a slow leakage of air. The young man at the desk was very…read moreinformative. Told me I have a lot of life on my tires. So he suggested patching the tire, instead of plugging it. Asked estimate on tires, so I know a ball park fig for in the future. He the gentleman at the desk looked up all the info and came to waiting room , sat down and explained two separate tire brands, mid price range for my Equinox. Left me the print out. And my car was ready! Took about 30 minutes. I felt good! Cared for ... not put through the wringer. Throwing my hard earned money away... The garage worker came over and told me to have a good day and thanked me. I will be back for my breaks and struts/shocks... Thanks again EV

Very friendly and professional place to go to get service done to your vehicle I will be definitely…read moregoing back

Wow! Valvoline never lets me down! They send me email…read morereminders and usually a coupon, too. So quick and I can stay in the car with the babies while they check everything, wipers, lights, tires, oil change I'm in and out asap. The service staff is professional and knowledgeable about everything I need information about. 5 stars for your continued star service! Special Shout out to: Devin, Denis and Victor these are the best of the best! Always consistent in every aspect of providing excellent customer service and support. Thank you!

First of all, expect upselling attempts, MANY…read more Second, after many times of paying an EXPENSIVE price for full synthetic oil which needs to be changed at the earliest 5k miles, I realized they were writing the mileage on the sticker to come back at 3k! ... The worker admitted to do that un purpose because they want you to come back at 3k miles so they can check your car "in case you have a leak" .... mind you, they wont tell you you still have mileage to go, and you are good, NOPE, they will automatically just do an oil change. My husband had to ask them to actually write the return mileage on the sticker at 5k NOT at 3k .... BE AWARE, specially if you are a female (dont be fool by the fact that they have a female worker) THEY WILL SCAM YOU. Not sure how many people are getting oil changes when in reality they didn't need it.

I got a few quotes before deciding to bring my 2014 Prius Plug-in here, and I'm really glad I did…read more They weren't the cheapest and they weren't the most expensive, but I felt like they charged what they needed to in order to get the job done I had no idea they even worked on hybrids because I never saw that mentioned anywhere, and I think more people should know. They took the time to explain the repair, confirmed the diagnostic code, and even pointed out a few things I should do to help my Prius last longer. They noticed my hybrid battery cooling fan was missing after I told them I just had it "replaced" at another shop. That's the kind of information you don't usually get from a repair shop. They ended up not needing to drop the subframe, so they adjusted the labor instead of charging me for work they didn't have to do. It still took the amount of time they said it was going to take, but still discounted me a little bit which I thought was cool. I also had them do an oil change while it was there, and even that was less expensive than what I normally pay at places like Jiffy Lube or Valvoline. If you own a Prius or any hybrid, I'd definitely recommend checking them out. More than anything, I left feeling like they genuinely know these cars and took the time to educate me, not just fix it. I'll definitely be bringing my Prius back if I ever need anything else.

Jim is awesome. Professional, honest, and just wants to help. Very understanding and helpful in…read moregoing the extra mile for his customers. Will be back!

Service was quality, efficient and definitely effective. The team was really cool. Great group of…read morepeople. Highly recommend getting your vehicle serviced with them!

Great to work with. I was THAT GUY, always coming back with "its not correct". they never made me…read morefeel bad and finally was able to figure it out! shop is clean and everyone was nice.

I had such a great experience at Oilys Automotive!…read more Definitely a great small business I support. There was a large waiting room filled with a kids corner, pinball machine, and magazines in the waiting room. To me what was most standout was their customer service-- I called in and was able to make an appointment. Process was seamless and at the end, Dylan printed out a report that was very easy to understand yet insightful Would definitely recommend thank you Oily's Automotive!

We took our old 2005 Chevy Tahoe to Oily's Auto Shop. It belonged to my girlfriend's dad, who has…read morepassed away, so it has a lot of sentimental value to her family. Because of that, we didn't want to take it to just any shop. A customer at my work recommended Oily's Auto Shop, so we brought it in to fix the A/C and have the vehicle checked over since it's an older SUV. There was a small delay with updates at first, but with the recent heat and the circumstances at the shop, it was understandable. In the end, we were very happy with the results. Dylan and his brother took great care of the Tahoe, and we could tell they wanted to do the job right instead of rushing it. Thank you, Dylan and the team. We truly appreciate the work and hope to come back again in the future.

Cooks is always good! They offer a great service. I've been…read moregoing there since 1995. TC

I would NEVER recommend this shop…read more I brought my 2013 Honda Civic in because it was kicking back/hesitating while accelerating, even struggling to get onto the freeway. I paid a diagnostic fee because I wanted the problem diagnosed and repaired--not routine maintenance. The shop recommended a fuel system/injector cleaning and transmission fluid service, telling me that was the cause of my issue. I trusted their diagnosis and paid. The very next morning, my Check Emission System light came on. I returned, and they told me it was unrelated to the previous work, diagnosed a thermostat issue (P0128), and I paid for that repair too. After picking up my car the second time, the exact same acceleration problem was still happening, and while driving, the Check Emission System, Check VSA System, and Check Power Steering System warnings all came on. So after spending about $1,000 and making multiple trips back to the shop, the original problem I brought it in for still wasn't fixed. When I spoke with the manager, instead of trying to understand why I was frustrated, he became defensive, argumentative, and dismissive. He repeatedly said, "I don't understand why you're mad," asked, "Well, you said the issue was fixed, right?" (I NEVER said that), and when I explained I'd had to take multiple days off work and arrange transportation because I kept having to come back, he told me, "Having to take 3 days off is part of life. That happens when you have an older car that has issues." He also refused a refund, saying "We're not doing any work for free," and expected me to trust them with my car for a third time after they had already failed twice. Why would I pay them again when they couldn't fix the problem the first two times? I lost all confidence in the shop and took my car to an independent mechanic in Diamond Bar. He drove my car and noticed the drivability issue almost immediately. After spending several hours diagnosing and test-driving it, he found the actual problem: a faulty MAP sensor. He replaced it, and the hesitation is completely gone. He also told me the fuel system cleaning and transmission fluid service performed by Cook's were maintenance items and were not related to the problem I originally brought the car in for. I understand that diagnosing intermittent issues isn't always easy, but what I can't accept is paying around $1,000, making three trips back, being treated disrespectfully by the manager, and then having another mechanic correctly diagnose and fix the problem in a matter of hours. Save yourself the time, money, and frustration. I will never return or recommend this shop.

We stopped in to get our car smogged without an appointment and we were there for less than an…read morehour. They were so friendly and efficient would definitely go back and recommend them to my friends.

It was super easy and quick to call and check to see how cars were in queue for smog check/other…read moreservices before heading out. Smog check was quick and service was good! There was an online coupon I used which turned out to be cheaper than a different location I went to previous years to get the smog check done!

Dropped my car off and was able to get several things crossed off of my repair list. Electrical…read moreissues, engine mount replacement, and a new battery. They kept me updated on everything and made it stress free.

Euro Car did a great job from start to finish!…read more Brought my car in for an oil change and inspection. The team found my right front axle broken down, cv boot torn, and grease completely leaked out. Cesar was a complete professional walking me through the issue. They took care of me and even added military discount on top! Thanks Euro Car team!!