Didn't have to wait too long for an appointment. Friendly and professional…read more Lots of frames to choose from

Stay away!! The doctors are great however the front office has horrible customer service and have…read moreno clue. I would not recommend.

****CASH OR CHECK ONLY****…read more Fast 30 min appointment. Eye exam. The doctor is very fast and efficient. After the eye exam, he gives you a paper and that's the prescription. And you're off.

Dr. Chant was very attentive. Kent from front desk was very…read morehelpful too. You could text them with anything and they get back to you on time.

Dr Chong needs to listen and believe the patient. I was given two options (A or B) and I strongly…read morechose option A and yet the Dr said "No... go home and try option B for a week and come back". TF!?!? He also insist on being right at every turn making me feel dumb and told me I lied to him numerous times. Not acceptable interaction. Don't recommend and definitely won't be going back. The rest of the Staff is nice and professional.

Extremely Professional Physicians, show great concern and compassion for their patients…read more Coupled with excellent customer service from Their administration/Receptionist.

I'm very happy with this office! Dr. Ngai is very knowledgeable and takes his time to throughly…read moreexplain everything. I'm very happy with the staff and the service I have received!

I found Dr. Ngai on the internet and read all about his credentials and experience before I…read morecontacted his office in January. Dr. Ngai is very knowledgeable and accomplished with exceptional credentials. I was very impressed with his explanations about cataracts, lens types, and the surgery process. I had my surgery in June and July and could not be happier with the results. The surgery was quick and painless and I now have great vision. Also, Dr. Ngai's medical and clerical staff are very nice, organized, and professional. I highly recommend Dr. Ngai if you are seeking a skilled and personable ophthalmologist. Cataracts are just one of his many fields of expertise.

Today I called to schedule a yearly appointment for same day which yes they were able to…read moreaccommodate and also did inform them them I had dual coverage. The appointment was set until about an hour later one of staff calls me and lets me know about an appointment I missed in march of this year and that she was going to charge for an appointment I missed 8 months ago and I let staff know that if she had just figured out that I missed that appointment, It was not about how much she was charging me which $20 I would've paid them, but it was just the tone that she had and that it was eight months ago. So she had no Customer Service when I told her that I would take my business elsewhere. Didn't even care, which that's fine, but I just found out that it was just the approach that she had and the bad Customer Service.

What a great experience I had yesterday at La Puente Optometry Center! It was my first time there…read moreand Dr. Chong and his staff were very attentive and accommodating. Dr. Chong actually listened to what my needs were and helped me make the best decision for my situation. What a concept...A Doctor who actually takes the time to listen and not try to rush you out the door. I will definitely be a repeat customer in the future. Thank you Dr. Chong and team!

I absolutely love my new glasses! Thank you so much to June for helping me choose the perfect…read moreframe.She was incredibly patient, knowledgeable, and professional throughout the entire process. She gave me great recommendations based on what suited me best, and I never felt rushed. I've been wearing my new glasses while driving, and my vision is crystal clear. Best of all, I don't feel dizzy at all--they're comfortable from the very first day. I highly recommend Jean if you're looking for someone who truly cares and provides excellent service. She's so kind, professional, and a pleasure to work with. Thank you again!

Great experience! Friendly staff, excellent customer service, and a wide selection of glasses. They…read moremade the whole process easy and enjoyable. Highly recommend!

Love Dr. Hitomi and his wife! Been going to get my eyes checked since I was in the 8th grade and…read morenow my whole family goes too. The office is super clean, have the equipment to check your eyes always friendly and professional make you feel like family. Also what I love is the variety of frames they have to offer. Give them a try!

Great optometrist! The only bummer is they're only open 4 days a week…read more Dr. Hitomi is thorough, knowledgeable, and spends time with each patient without rushing. While I waited for my husband to have his eyes checked, I watched each person who came in the door receive great service. His small staff is so friendly and helpful, and you get the feeling they actually care for their customers. It's rare to give 5 stars to small businesses these days, but this one deserves it.

Amazing supportive staff. Always feel comfortable going here the front desk ladies are always…read morewelcoming

Overall Dr.Beltran is a good Optometrist. Answers questions with detail and has good…read morerecommendations. I'm happy he was able to diagnose my Kerataconus condition.