Always impeccable service and loaners when the work might take longer. I am able to get my errands done without delay of waiting for my car and if I do sit in the waiting room they have free wifi for me to use. One of the best parts of owning a Subaru is being able to bring it here for service! read more

I just purchased a new Subaru Outback and was very pleased with my experience. My salesperson Max Pierce was very knowledgeable and helpful making sure the car had all the options I wanted. The particular car I wanted was not in stock in the color I chose, so we ordered it. They thought it would take a week to get the vehicle in but it was there in three days. When I and my wife went in to pick up the car max spent a couple of hours going over everything. Since I took delivery I have been contacted to make sure I am satisfied and everything is good with the car. I have a appointment with Bianca to go in next Wednesday to again go over all the functions. My last car was 11 years old, with none of these new electronic gadgets. If the attention they have shown thus far is typical of their service I will be a even happier new owner. read more

Visited Sangera Subaru this week to enquire about the Outback 2020. Was helped by Mr. Harpal Gill, one of their Sales Consultant who proved to be very helpful and highly knowledgeable, spending the necessary time to address my concerns in a very professional and friendly manner. I will definitely deal with Mr Gill when ready to buy a new car. read more

This is the second vehicle that I have bought and both times have been a great experience. All the salesmen were very kind and helpful. Val took care of me and did a great job. Went above and beyond to take care of things. I would highly recommend Sangera Subaru for your next car purchase. read more

I've purchased three cars in this dealer already, and so far, I've never felt dissatisfied with the sales process. They're just that good at not giving the customer a hard time. I am stunned to how far these guy are willing to help their customer. The transaction is always seamless, smooth, and professional. Last but not least, these people never left me hanging. Special thanks to Nick Lightle, Max Pierce, Craig Tomkins, and Val Ramirez. These people never let me down. read more

I had a great experience buying a car from sangera. Phil Turley is a great salesman. He kept in contact followed up and did not "high pressure sales" me the first day we went in. When I buy another car I will definitely go back to sangera and Phil. I couldn't ask for a better experience. Thank you read more

My wife and I purchased our very first Subaru, a white with black interior 2016 Subaru Outback 2.5i Limited with navi and eyesight. This couldn't have been possible without the professionalism and rare customer service that lacks these days in many industries and was demonstrated by Sangera Subaru and Brandon Row. We were on the verge of going with a totally different Make and Model until we got in touch with Brandon. He treated us not as a statistic or notch on his belt as a sales but as a person, a human being. He was patient with all our questions, inquiries, and requests. He patiently worked with us until we reached an agreement on price and logistics of physically acquiring the vehicle. Due to Brandon, we decided to go across 3 counties to purchase the Outback. But the customer service and attentiveness did not end after we purchased the vehicle. We were followed up with a courtesy email from the sales manager and Brandon. Brandon took it a step further and contacted us by phone a couple of days later to ensure that we had a good drive back home, happy with our vehicle, and to let him know if there is anything else that he can do for us and to contact him with any questions and concerns. I highly recommend Brandon, the Finance Manager(Sorry, I forgot her name) and this dealership. We traveled a few hours to this dealership and it was all worth it and we would do it again when it comes time to purchase a new vehicle. Thanks again Brandon Row and Sangera Subaru!!! read more

Bought a new STI here. Leo Salazar helped me order the car, built to my exact specifications. He gave me a fair price on the STI as well as fair market value for my trade. Buying process was quick, easy and pleasant. It was like buying a car from a friend who cares about you and your experience. Very refreshing considering dealerships can be very hit or miss with their culture and their salespeople. I'll likely buy here again someday. read more

Thank you soo much to Brandon Row and Thomas for helping me with my trade in for my lease!! My contract was up and I got to turn in my lease early and the best part was that I PAID NOTHING out of pocket because I kept Subaru services and I became part of Subaru's loyalty program. Brandon and Thomas thank you so much for being patient with my undecisiveness and for waiting on me while being constantly late! Brandon and Thomas did such a good job at not being the overwhelming and pushy car salesmen and they explained all the details of the new car in a very easy and understandable way... So at the end of my experience I got to drive off in a brand new car with nothing out of pocket, all maintenance covered for free, and all while not having to deal with pushy car salesmen!!!... Thanks again Brandon and Thomas!!! read more

Have used the Subaru service department 3 times over the last 60 days for 3 separate issues. All were taken care of promptly, costs seem to be fair. I dealt with both Bianca and Amanda and they were both great. Very good communication especially by text. read more

This is my second Subaru purchase and Javi has always been my salesman! He is seriously sooooo... awesome! He answered all my questions and concerns! The sale was so smooth! He is straight up and doesn't color coat anything! Even today when I have a question that is who I contact!! He still answers all my questions!! If you want to buy a car his is your man!! read more

Sangera Subaru was a pleasure to work with! Tylor was an extraordinary salesman and advocate. I felt like he cared about the relationship he built with me and made sure I was comfortable and taken care of throughout the entire sales process. Great doing business there! read more

Great sales man, and great service from Chris! They all made sure we were taken care of! We love our Subarus! Thanks Max and Chris!

I was looking for a 2017 forester xt in white and went to several dealerships, but the rate they were offering me was really high. I gave Sangera Subaru a call, even though they were 2 hours away from where I live. This was the best decision I made. Leo was very helpful and went above and beyond when trying to acquire a forester for me. He was able to qualify me over an online application which made it really easy and stress free. The level of customer service and the rate they gave me after my trade in was phenomenal! I literally walked in and everything was basically ready to go, all I had to do was sign. I strongly recommend this dealership over many Subaru dealerships. I called most of the dealerships in Southern California and all of the central coast dealerships, and this place had the best prices and service! Thank you Sangera Subaru! read more

I was on my way to purchase a 2019 Toyota RAV4, I was sold on it.. and for some reason drove past Subaru and decided to look just for fun. I was with my friend getting ready to take home my new car but Max Pierce completely opened my eyes to the 2019 Subaru Forester. I'm a pretty picky person and can be difficult when my mind is set so I'm extremely impressed with his knowledge of the vehicles and all of their features. Max explained every detail to me and everything I had questions on before I even was able to ask them. I've worked in sales my so I know when someone's being too much or aggressive, but he really took his time with me and wasn't obnoxiously pushy. I originally wanted the green and had placed a deposit to reserve a green for me, of course I decide I wanted white after the fact. He was extremely patient with me and then I settled for dark grey since white wasn't available for a while. The availability of cars weren't available at all which I became frustrated but that really isn't Max's fault at all. Max was able to get a car I wanted by next day shipped. Phenomenal customer service and a great knowledge of what their product is and has to offer. Will be sending everyone I know looking to purchase a vehicle to him only. read more

Non-pressure environment made the purchase of a new car incredibly easy! Leo Salazar made the best car buying experience ever. Accommodating staff read more

My parents were looking into buying a new forester. Got through the paper work with the sales person who was very helpful and nice to work with. But then came to the finance person who was very pushy and tried to pressure you into the extended warranty (that you don't need) he will tell you how much cost are to repair and what will go wrong with the car. Now why would someone tell you all the nad stuff about the car while you're trying to buy it. Lost our business and it was the finance department's fault. He uses the scare tactic thinking he can sell you based off of fear, well good try. read more

Very helpful and kind, made arrangements over the phone to see and test vehicle since I would be traveling about 2 hours. Max Pierce was very kind and easy to work with. read more

Max at Sangera Subaru help me to get into my Impreza. I originally wanted a crosstrek, and he looked in every Subaru inventory to come up with the best prices. In the middle of purchasing I changed my mind on max, and he was so patient with me. Kept calling to keep me updated, really gave me a great deal, and we finally came up with numbers I was happy to walk away with. I had a really great experience; they know how to treat their customers. read more

First off, I will like to give David Bailey(Service Manager) and Max Pierce(Sales person at the time I purchased the car in 2018) a big THANK YOU for taking care of my STi. I had a backup camera issue, so I took it to the local Subaru dealership to have it looked at. They had my car for 3 full days and said that the cause of my backup camera issue was because I had a aftermarket short-throw shifter and that I would need to purchase a standard Subaru shifter($700 installed) to have them continue to troubleshoot the issue. I told the service advisor that the car was purchased as CPO with the STi short-shifter add-on. After the back and forth I reached out to Sangera Subaru and got a hold of David and explained to him what I was dealing with and he said "Bring the car here and we will take care of it" I asked for a loaner car cause I live about 2 hrs away. He said no problem I'll take care it. A few minutes later I get an email with my scheduled appointment with loaner car. I made the 2hrs drive got to the dealership and and was in and out with the loaner car within 30 mins. David even made the time to come out and greet me and ensure me that he will make sure that the backup camera issue will be taken care of. A day later and I get a phone call from David and he explained to me what his technician found. His tech was able diagnose the issue and fix it in a short time. Now my backup camera is working and I'm a happy camper. Thank you again!!! read more

Go see Max Pierce. This was the most enjoyable car buying experience that I could have ever expected. Max made everything from the test drive to delivery extremely easy. He was not pushy and gave me a great price on my car. I ordered my 2016 Outback and he kept me up to date on the delivery date, sent me pictures as soon as it arrived, and even had my new car delivered all the way to San Luis Obispo on my lunch break. Not to mention, the delivery driver was the nicest gentleman, as well. It was 110% worth driving the two+ hours to Sangera Subaru and I hope I have the opportunity to send others his way. I love my Outback already, thanks Max!! read more

Sangera Subaru - My new Outback on delivery day! - Auto Repair Near Me - Bakersfield, California

Brandon Row was more than helpful. We worked out a deal all the way from Sacramento. He didn't waste any time and made this whole purchase a lot of fun. He never made me feel rushed or pressured into buying right then and there! All I had to do was drive down hand my keys over and he handed me a brand new set of keys! Even the finance team was wonderful polite and fun! He went through and showed me all of the bells and whistles of the new car and had plenty of patience with all of my questions with this new toy! Thank you guys sooo much! read more

I want to say thank you to Tylor B, Sangera Subaru Sales Consultant and Bianca, guest services. Both are very nice people! Tylor helped me get the car I wanted; a 2017 Subaru WRX in the right trim and color! Referred Tylor to my cousin who is thinking of purchasing a WRX in the near future. read more

We purchased our first Subaru this weekend at Sangera Subaru. It was a great experience. Brandon Row helped us every step of the way, answering my questions before our appointment and then helping us when we came in the next day. He is friendly and professional, and very knowledgeable. I was dreading a new car simply because of the experiences we've had in the past at dealerships....spending hour after hour haggling and begging for a decent price. Not so with Brandon Row at Sangera, it was an easy process, great prices with no begging necessary, and we didn't come close to spending the entire day there! Thank you Brandon and Sangera, this was by far our best experience with a car dealership! read more

I bought a car from Sangera many years ago. There was no trouble or complaints about the buying process or the people involved in the sale. As the car got old, I started needing some parts, insignificant parts at first, some body clips here and there, a six pack of oil filters or some differential fluid. Then came some O2 sensors, other assorted parts. I have had both good results and bad results with trying to get parts here. And I have driven to Sherman Oaks Subaru on Saturday morning for sensors. But I deleted two negative reviews to write this review. My new review is based on my interactions with the parts department in the last few weeks. They have been helpful, able to sell me some parts that I needed. Just today I picked up one part and they ordered me five more. The prices are the same as online, and the parts have been promised in two days. I do believe the parts will be here. as promised. To be fair, I will be more than willing to further update this review. My WRX is getting old and much of it has been taken apart and put back together. There are several more body clips and fasteners I need for my front end and also for the side skirts. So I will be back. I just wish they were as welcoming as, say, Galpin in Santa Clarita. or Sherman Oaks Subaru. They really greet you there like they appreciate your coming there at both of these Subaru dealers. read more

I had a great experience when purchasing a vehicle last week. The salesman that helped us was Bobby. He was very knowledgeable about the different features the vehicle had and was also very friendly. The girl that helped us with the paperwork (Tiffany, I think) was also super friendly and explained things clearly. I was impressed with the service and would definitely recommend them to others. read more

Leo is the best! I've never had a more enjoyable experience buying a car. He went above and beyond giving me the best deal. Buying a car from out of state was complicated but he smoothly expedited every aspect, from confirming the options I wanted to seeing the financing though, having the car delivered, and following up with every detail! I have told everyone I know how much I loved Leo and how much his professionalism and knowledge speaks very highly of the dealership. read more

I wish I never purchased my car there and instead gone with the Jeep! I've been to the dealership more then 5 times in a week, and they have yet to fix my problem. Never got my car cleaned although they said they would TWICE, let's see if third times the charm! To top it off I was offered a gift from the "manager" Richard for all my troubles, which I ended up paying for out of pocket. If i would return the car I would. Horrible customer service!! All they care about is their 5 star review and forget that customers are not just money signs and bonus checks, we are hard working humans too. read more

I just bought my 3rd car from this dealership! Have had a great experience every time. Max Pierce helped me with my first purchase. Very friendly and an easy process. Only 6 months later, I was in a car accident and the car was totaled. I didn't think twice about coming back to Sangera. For my 2nd and 3rd cars purchased here, Brandon Row was the associate who helped me. He is also very nice and made for a smooth car purchase! Always very pleased when I come here. They are also both very responsive through online communication, and very knowledgeable - I never have a question unanswered. Will definitely be back again and highly recommend! read more

Sangera Subaru - Auto Repair Near Me - Bakersfield, California

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We refinanced the Outback 6 weeks ago and I submitted the required form the cancel the GAP coverage on the loan. I have sent 2 emails and made 1 call to PJ regarding the status of our refund and have got no response! Is there a problem or should I consider this business as usual after the sale is complete? read more

We were on our way to Sequoia for a family vacation when the rear window got stuck in the down position. It was a blessing Dave Bailey and Alisha Holt were only 12 miles down the road. Dave greeted us with a knowledgeable and friendly demeanor making us feel like family. Within 15 minutes our car was in the back getting worked on while Alisha was offering cold water, fruit, and snacks to our son, and we enjoyed the AC. Our problem was fixed and car waiting for us by the time we paid the reasonable bill. Thank you Dave & Alisha for a great experience and getting us back on the road! read more

My husband and I just bought our second Subaru tonight the 2018 outback (perfect car with a baby) whoop whoop we love it. Thank you Nick and Max for working with us again and getting a great deal. We love our car. Max thank you for your patience I know I was a typical woman I couldnt make up my mind but you never rushed me thank you. Also huge shout out to Valentine who was also there to help when we needed an extra opinion. You are all a great team it was a great experience I definitely recommend both of them to anyone they will make sure you walk away happy. Thanks subaru we love our Subaru family. Also they will continue to check on you days after to make sure your satisfied its makes your feel cared for I love it read more

My husband and I recently bought a Forrester from Sangera Subaru. It was one of the easiest car buying experiences we've ever had. There was no pressure, no hassle, everyone we dealt with was friendly and helpful. And to top it off, we love our new car! Thank you to everyone at Sangera! We will definitely recommend this dealership to everyone! read more

I am overdue but have to share my experience, I have bought many cars during my 48 years of driving (and have had some BAD experiences)! in early Dec 2016, after speeding tickets and repairs, I decided to trade in my 2013 Impala LTZ with V6. I knew what I wanted, warranty, good MPG, and my price range. I did my research online and was considering Sentra, Camry, Malibu etc. I even got pre certified at my credit union for 2.25. To be honest I only scheduled a test drive of the Impreza for the $25 Visa they offered. I emailed Brandon to schedule. Before I began my dealer visits,, I went by CarMax to get an offer on my car (they usually are great) and see what they had. When I stopped at Subaru a car caught my eyes. The manager immediately came to say hello, I told him I was there to see Brandon, he said he was currently talking to someone, then he ran and got the keys so I could go for a test drive while I waited. Brandon did not try to sell me anything I didn't want/need, he was super attentive, educated, and seemed to really focus on what I wanted. He gave me $500 more than the CarMax offer and even beat my Credit Union's offer and got 1.75% interest with Subaru. It was a great experience. I love my Impreza, have driven in all kinds of weather, went to Mesquite, Nevada...it handles like a dream! I'll be back again. read more

I shopped online for a new CPO Subaru Limited. I was searching for a model with specific equipment and color combo. I found the proverbial "needle in the haystack" at Sangera. There were others around that were similar but not exact. I contacted Brandon Row thru the Internet Dept. I asked a lot of questions about the car and the deal. We got to a mutual price and I valued my trade in thru their online appraisal tool. I felt comfortable with the range provided. I decided to make the 2 hour drive and contacted Brandon, he put the car in the back for me and I was on my way. I arrived at the Dealer, looked at t he car, they looked at my trade in and we compared notes. No pressure, no haggling, just common sense business approach. Hammered out the deal went to Finance, nice guy also. I was in/out the door in 3 hours. I thought that was pretty good for a car deal. If you are seriously in the market for a Subaru, I think it worth the drive here. Ask for Brandon, I think I'll personally guarantee you'll be happy. Thanks again guys! read more

We purchased a 2016 Subaru Outback on Black Friday. I had called ahead to Nick to set up an appointment and he got back to me right away with a phone call and follow up email. When we got to the dealership, Brandon helped us throughout the day with the sale. Brandon was fantastic! The process was seamless all the way. Brandon was extremely knowledgable and never pushy. He was able to find the exact car we wanted a great price. P.J. in financing was a joy to work with as well. Before we left Brandon, took the time to show us every feature to the vehicle and how to operate it properly. We look forward to driving our new Outback for many years to come. read more

I worked with Brandon Row at Sagera Subaru over the past week via email and text due to my work hours. He was able to put together a lease agreement for a 2016 Subaru Outback and a trade in appraisal for my Honda Civic. He was quick to respond and clear in all details that needed to be discussed before I made the 2.5 hour journey to Bakersfield from Santa Barbara. We talked on the phone the morning of my trade in and he is the first car salesman I've ever spoken to that wasn't pushy or overwhelming. He was flexible with my schedule and everything was prepared and ready to go the minute I showed up in town. He was more than accommodating and easy to work with. I had the exact same experience with his manager when singing papers for my new lease, every detail was explained. The complete car leasing/trade in experience was not stressful and actually enjoyable because of Brandon, I could not have asked for better customer service. He did an awesome job acquainting me with all the Outback features before I left the lot and then called about 3 hours after I left to ensure I had a safe drive back to Santa Barbara. I'm more than thrilled to be behind the wheel of a 2016 Outback; it would not have happened so smoothly without Brandon and the team at Sangera Subaru, it was worth the drive. I highly recommend a buy/trade/lease with Sangera! read more

PLEASE READ THIS!!!!!!!!!! I live in San Diego and was given the run around by every dealer in SD about getting a new crosstrek (2016). No one had them, they wanted me to wait 3 month to get one, or they saw that I really wanted one and tried to screw me. Out of shear luck I called Sangera Subaru and talked to Leo Salazar. I let him know what was going on and the car that I wanted. I also told him that I got a good offer from a place in San Diego but they wanted me to wait 3 months to get the car. I gave him some information and he said he would talk to his manager and call me back. Within 15 minutes he had emailed me an offer that was BETTER than the one in San Diego and he even said they would ship it to my house for FREE!!!!!!! I could not be happier with the service that I got here and the lack of run around that I got from other dealers. I live 4 hours from this dealership and I would recommend them to any of my friends that want to buy a Subaru. read more

I have been leasing cars from Sangera Automotive Group since I first moved to Bakersfield in 2006. I first leased Mercedes C Class vehicles and now am on my second lease of a Suburu Impreza. My experience with the lease process and vehicle servicing and maintenance at Sangera has been uniformly positive. The sales people, service department staff, and everyone else I've encountered at Sangera have always been extremely polite and responsive and have provided excellent service. When I wanted to end my Mercedes lease early and switch to a Suburu, the sales staff worked with me to make this possible and cost-effective for me. When I have had my cars serviced (whether Mercedes or Suburu), the work was done in a timely and professional manner and I was typically provided with a loaner vehicle. I have only good things to say about my experience at Sangera! read more

This is the worst dealership experience I have ever had, I don't even bother buying cars from here or even want to come for service . Every time I get my vehicle serviced there's always an issue . This dealership made me go 140 miles extra just to get my vehicle serviced, Subaru of pacific is by far the best dealership I have ever been too and I recommend all of you guys to go there read more